10.0

really awful
Crashes / Fires:
8 / 3
Injuries / Deaths:
21 / 0
Average Mileage:
39,247 miles

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« Read the previous 20 complaints

problem #133

Jan 012017

Explorer

  • miles
Exhaust/gas smell in cabin. When car is turned on and running.

- Ramsey, NJ, USA

problem #132

Jul 312017

Explorer

  • 66,000 miles
Like many others, I have the exhaust smell in the cabin. The vehicle has had the technical service bulletin fix from Ford.

- Mount Pleasant, SC, USA

problem #131

Apr 152014

Explorer

  • 22,000 miles
When accelerator is opened to full throttle an odd odor is emitted into the cabin. This odor cannot be controlled regardless of ac settings at the front or rear of the cabin. Odors can be overwhelming and resembles burning fumes, causes dizzynsss and headaches.

- La Marque, TX, USA

problem #130

Jul 312017

Explorer

  • 98,000 miles
When accelerating quickly (I.e. to pass someone) within a few seconds the cabin fills with a sulfur/rotten egg smell that lingers for about a minute. The smell is so noticeable and pungent that my small children complain of the smell. This has been going on since I purchased the car, but have recently become worried when I saw reports of carbon monoxide poisoning and complaints of the same thing I am experiencing.

- Ponte Vedra Beach, FL, USA

problem #129

Jan 012016

Explorer

  • 70,000 miles
This is my third attempt at this. My Explorer has the exhaust problem you are seeing in the news. I have tried to work with the dealership, Ford directly and now one wants to acknowledged. I have been chasing this for a few years. My kids and I are getting ill and with 100 degree temp and below zero climate we have to use the air. They also have a problem with their outer window pillars where they will come lose and randomly fly off on the freeway. Below is my conversation with Ford directly who claim this is rare and does not cause safety risk, to see the dealership who needs to take the car apart at my expense to even try and locate the problem.

- Weiser, ID, USA

problem #128

Jul 312017

Explorer

  • 52,000 miles
Toxic exhaust fumes enter the vehicle upon accelerating, fumes cause can be smelled by everyone in the cabin. Fumes smell is very heavy and wont go away unless windows are all open and we stop accelerating. Has been affecting the vehicle for several years. Ford Motor Company or dealership will not help. I contacted Ford Motor Co this morning and they advised that I was out of warranty and there is nothing that can be done.

- Riverside, CA, USA

problem #127

Jul 282017

Explorer

  • miles
The vehicle was tested and found to have 10 ppm of co in the interior.

- Warrenton, VA, USA

problem #126

Nov 182016

Explorer

  • 52,000 miles
Ford exhaust I am getting a strong rotten egg smell and a burning smell everytime I drive my car which is a 2013 Ford Explorer limited 4WD it has been getting progressively worse. This happens when I am on the highway and when I am just driving down the street. I am not sure if it gets progressively worse when the car is going faster because it smells all the time. I just had the car toed to dealership because it will not start. In addition I noticed that I have been suffering from headaches, dizzinessand and fatigue while driving which has never happened to me before. Finally I noticed that when there is no power in the car there is no way to open the back tailgate to let people out when you are sitting in the third row of the car so you are trapped back there with the smell.

- Plymouth, MA, USA

problem #125

Jun 012017

Explorer

  • 74,000 miles
Carbon monoxide poisining!! (exhaust leak) on 6/1/2017, I noticed an hazardous odor in vehicle while driving. The local news have reported the serious health risks of the Ford Explorer giving off this foul smell. Some police departments have pulled the vehicles and are not using them anymore because it is dangerous. Ford said they will repair the issue at no cost. I want Ford to repair my vehicle too because this is very unsafe for myself and family. My vehicle is unsafe to drive!!

- Elizabehtown, NC, USA

problem #124

Jul 272017

Explorer

  • 69,000 miles
Carbon monoxide poising. My Ford Explorer has been fixed 3 times and the problem still exists. Recently this week it has begun to get worse accelerating less than 40 miles per hour. When I reverse out of my garage or when I am at a light I can still smell the strong odor. I have to drive with windows down all the time now. I have contacted the local Ford dealer who basically told me they can not do anything further and to contact Ford. Ford has been of no help. I am concerned that my family and I have been exposed to this carbon monoxide poisoning for almost 4 years. I am upset that Ford will not take responsibility for a flaw in their design and are putting so many owners and their families at risk.

- Orlando, FL, USA

problem #123

Jul 272017

Explorer

  • 54,000 miles
I believe that carbon minoxide has been leaking into the cabin of my 2013 Explorer limited. I often notice that after driving my vehicle I will feel very lethargic, sleepy, nauseous, or have a bad headache. Sometimes I can even taste gasoline in my mouth. It causes a slight burning sensation in my throat. I've had this vehicle since August 2015. I have noticed that I've felt sick with the symptoms mentioned above more often than not since I started driving this vehicle. Ford Motor Company has acknowledged this issue with the Explorer to a certain extent. However, it seems as though nothing has officially been done to fix the issue to protect consumers. I am extremely disappointed that Ford Motor Company hasn't issued a formal recall for these vehicles. I don't feel safe!!!

- Los Angeles, CA, USA

problem #122

Jul 222017

Explorer

  • 28,000 miles
Takata recall toxic odor coming from air compressor through air vent on passenger side front seat while in motion

- Waldorf, MD, USA

problem #121

Jun 292017

Explorer

  • 99,000 miles
Since my purchase of my 2013 in December of 2016, I've always noticed a strange odor inside the vehicle. I first thought this was normal and now after my mom called me about the issues with the Ford Explorer, I've really been paying more attention to the smell. Sometimes I just let my windows down some while driving. And with the growing concern about the police officers vehicles what about us civilians" my grandkids and myself and kids ride in my Ford Explorer daily. Are we not worth protecting by Ford issuing a recall to ensure all vehicle owners and their families are safe" I will be getting my vehicle checked as well as my family to make sure we are safe not just police officers. I have noticed this odor when my Explorer has been idling with the air conditioning on and when the vehicle is in motion. Also I've been having headaches but not sure if the odor is the cause. The below date is just one time. Not sure of other exact dates due to thinking the smell was a normal smell

- Giddings, TX, USA

problem #120

May 152015

Explorer

  • 27,000 miles
Smelling exhaust odors inside the vehicle. Exhaust smell occurs when you are at full throttle, such as when you are trying to enter a highway. The smell stays in the vehicle, and it is very strong.

- Richmond, TX, USA

problem #119

Jul 092017

Explorer

  • 111,000 miles
Two things: The window outer pillar mount randomly flies off of the vehicle. My glass guy has even traded out the whole part and again it has flown off. This glass guy is the one who does glass for the Ford dealer here. 2 - the exhaust that comes through the rear air vent not only smells bad but makes me and my kids very ill.

- Weiser, ID, USA

problem #118

Jul 032017

Explorer

  • 70,393 miles
Exhaust entering cabin during acceleration.

- Choctaw, OK, USA

problem #117

May 202017

Explorer

  • miles
Exhaust fumes in cabin.

- Opelousas, LA, USA

problem #116

Sep 152015

Explorer

  • 80,000 miles
Carbon monoxide in the cabin. Intermittent check engine light VIN corrected - 2013 Ford Explorer XLT

- Fort Worth, TX, USA

problem #115

May 152017

Explorer

  • 93,000 miles
A certified Ford service department diagnosed our vehicle for exhaust fumes entering the cabinet through unsealed seams in the rear of the car. We took the Explorer in for a diagnoses after smelling what appeared to be exhaust fumes inside the car. At the time, we have no idea what was causing the fumes smell, so my husband drove the car in an attempt to rule out a few issues. Not even 20 minutes into driving, he felt nauseous and dizzy. He immediately pulled over and refused to continue driving the vehicle. Afterward, we took it to a Ford dealership, where the service department provided the aforementioned diagnosis.

- Johns Island, SC, USA

problem #114

Oct 012016

Explorer

  • 38,500 miles
When I am driving in motion on any type of road and I accelerate I get an exhaust rotten egg smell inside my vehicle, I called the dealer about it, they acknowledged there is a tsb and problem but wouldn't fix it because my mileage is past warranty coverage. They told me it would cost me about $2,000 out of my pocket to repair. I don't have the money to repair it or buy another vehicle being on social security. Ford needs to recall this vehicle and repair it, but they refuse, very sad how they can get away with this flaw at the cost of small consumers! after reading on he internet about the his, I'm sure there are thousands with this problem! the us government needs to step in and help us with this!

- Phoenix, AZ, USA

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