10.0

really awful
Crashes / Fires:
3 / 2
Injuries / Deaths:
14 / 0
Average Mileage:
9,046 miles

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« Read the previous 20 complaints

problem #111

Jun 082018

Explorer

  • 9,100 miles
Tires that came with vehicle have chunks of tread peeling off /cutting from normal driving of 9100 miles and 11 months. This presents several hazards such as vehicle stability, traction and potential blowout / rollovers other sizes these same hankook ventus S1 noble2 have already been recalled due to similar failures. These are 255/50 R 20 size.

- Santa Fe, TX, USA

problem #110

Mar 022018

Explorer

  • 7,000 miles
Recall has already been completed on my Ford and now when the max ac is on and your going down the road or need to accelerate the max ac turns off and comes out of the defrost vents and blows hot air this is not right and it does occur in any other vehicle that I currently own or have owned in the past

- Culpeper, VA, USA

problem #109

Mar 022018

Explorer

  • 8,200 miles
Carbon monoxide / exhaust gases entering the passenger cabin while driving made all passengers ill, with extreme headaches and nausea. While driving home from vacation the cabin filled with exhaust fumes and was a problem for the next several hours. It started about 30 minutes after starting the Explorer and opening the windows or turning on the recirculating air in the vehicle only made the exhaust fumes worse. This required many stops and airing out of the vehicle. The Explorer has been taken in for the first repair of inspecting the rear seal and reprogramming of the HVAC system. This has not resolved the issue. Continue to have exhaust fumes in the passenger cabin.

- Jackson, MI, USA

problem #108

Mar 122018

Explorer

  • 5,200 miles
At approximately 6:20am edt on Monday, 3/12/18 a carbon monoxide detector installed in my 2017 Ford Explorer platinum indicated the presence of carbon monoxide in the passenger cabin exceeding 100ppm. This alarm went off when I was 5 minutes in to my commute to work while stopped at a stoplight on a city street. I also began getting a severe headache at this time. I went to my doctor on 3/13/18, about 24 hours since last being in the vehicle, and had my blood tested for carbon monoxide presence. The carboxyhemoglobin test came back with elevated levels of carboxyhemoglobin (the level was 1.7 which is above the 1.5 max threshold for non-smokers) which indicates harmful exposure to carbon monoxide. My doctor stated that this level would be expected from someone involved in a fire. On 3/12/18 I also dropped my vehicle off at the local Ford dealership for investigation. The dealership indicated that they had not inspected any passenger model Ford Explorer for the carbon monoxide issue, only police intercept vehicles, of which they have only investigated 2. they also indicated that they were not aware of any service bulletins sent by Ford Motor Company for this issue.

- East Lansing, MI, USA

problem #107

Aug 292017

Explorer

  • 10,000 miles
My daughter frequently complains of headaches, dizziness and nausea when riding in the front passenger seat. This only happens to her when she is in the Ford. On one occasion she was taken to the emergency room and started vomiting. Er doctors could not explain the cause of her illness.

- Pine Brook, NJ, USA

problem #106

Jul 082017

Explorer

  • miles
I am an attorney filing this report on behalf of and at the request of my client, the vehicle's owner. The complaint is a noxious odor which fills the vehicle during its operation; after numerous repair attempts by Ford, this concern has not been corrected. When driving the vehicle, the driver has observed the interior has become inundated with a noxious, overwhelming, and potentially dangerous odor of gasoline, exhaust and/or fumes. The driver has felt ill effects after this occurrence and is concerned about carbon monoxide poisoning or other health problems as a result. This issue is very concerning because of the potential health effects and because vehicle cannot be driven for any substantial period of time without filling with this odor. The issue has most often been observed with highway driving when the engine is under load, I.e. accelerating. The problem has been ongoing since shortly after the time of purchase of the vehicle. The first repair attempt by the dealer for this specific issue was made in July of 2017. At least 4 repair attempts have been made subsequently. The issue continues. This law firm has requested that Ford take back the vehicle and refund the client's purchase price under Arizona's motor vehicle warranties statute.

- Tucson, AZ, USA

problem #105

Feb 102018

Explorer

  • 7,000 miles
Exhaust smell in passenger cabin light headed, nausea, flared up my migraines. Complete negligence on behalf of dealership to sell me vehicle and not share information regarding this health concern. In addition, they mention the 'recall' and fail to address it. I bring it back, they failed to fix again and never told me. It wasn't until about a month later...getting headaches and nausea I called just to confirm the recall was addressed, only to learn they never fixed it because they needed a part. After flipping out on the service manager and general manager...they said it's a 'a customer satisfaction action' item...not a recall! but yet liccardi Ford inwatching NJ horrible!!! how could they be sooo negligent! even as much as to say it's been noticed or observed more in police Explorer, but be aware of a preexisting concern! instead...negligence that led to me getting nauseous and smelling it on my own to call them and find out they never fixed it!!

- Livingston, NJ, USA

problem #104

Feb 102018

Explorer

  • 0 miles
If you want to know what is going on with your Ford Explorer, go to fordexplorernightmare.com. Read the 2 key documents and leave your story.

- Lafayette, LA, USA

problem #103

Jan 232018

Explorer

  • 3,700 miles
Exhaust smell in cabin seems coming from heating ducts took it to dealer did there so called fix but still smell exhaust makes me feel dizzy when driving it seams the smell comes and go the smell is bad and also makes eyes water

- Richmond, IL, USA

problem #102

Nov 302017

Explorer

  • 50 miles
I have been dizzy since purchased the car in November 2017, blurred vision as well.

- Colonia, NJ, USA

problem #101

Jan 292018

Explorer

  • miles
Since the day we leased this vehicle, I always feel a bit groggy and nauseous when riding in the vehicle. No specific date to attach to this.

- Tinton Falls, NJ, USA

problem #100

Jan 122018

Explorer

  • 800 miles
There is a smell of exhaust in the cabin at times driving. When the smell is present I get a severe headache and feel sick to my stomach. A few weeks ago, I went to the dealer to report the exhaust smell and they immediately took it in like they knew exactly what is happening. They said they were going to see what the problem was. I received a rental car and had it for 4 days. Receive call to pick up my SUV. The repair order said they replaced the lift gate weather stripping and a few other things. I drove it home and the exhaust smell was still present. I called and made another service appointment for today, 1/29/18.

- Pembroke Pines, FL, USA

problem #99

Jan 272018

Explorer

  • 11,000 miles
I am currently pulled over in a parking lot. Dizzy, just vomited, blurry vision. I am standing beside my vehicle to get fresh air. I have been in my vehicle for 3 hours driving and started getting a headache then it got worse. I remembered the news about carbon monoxide and I'm scared to get back in my vehicle. I am starting to feel better with fresh air. I believe my vehicle has a leak.

- Drummonds, TN, USA

problem #98

Dec 012017

Explorer

  • miles
Headaches and nausea, blurred vision, driving an hour a day to work at highway speeds.

- Circleville, OH, USA

problem #97

Jan 242018

Explorer

  • 5,000 miles
Strong smell of exhaust inside the cabin. Vehicle has been back to Ford three times and has modifications completed but has not corrected the problem. It happens more at highway speed with the air on recirculate. The lat time I picked it up from the dealer I was told to not put it on recirculate which is not up to my standard as I paid $30K for the vehicle I should be able to use it as I want. I have a three year old daughter and it is primarily driven by my wife. This is unacceptable and would like a new vehicle at this point. They told me they cannot test this as they do not drive the vehicles on the highway and it doesn't happen in their parking lot.

- Miramar, FL, USA

problem #96

Jan 212018

Explorer

  • 7,200 miles
Scott peterson motors of sturgis completed the 17N03 service on this vehicle in order to repair the problem of exhaust odor in the cabin. However the intermittent exhaust odor is still present. Also turned on a co meter and got a reading of 114 ppm of co while driving. Surprising that we got such a high reading at a time when we did not smell the exhaust odor at that time. Wife still has a headache all day long after getting the intermittent exhaust odor in the cabin during driving in town.

- Box Elder, SD, USA

problem #95

Jan 232018

Explorer

  • 10,000 miles
Noxious exhaust fumes are pouring into the cabin of the vehicle whenever the heat or A/C is running and are particularly noticeable when the vehicle is in motion. Noxious fumes are detectable by human sense of smell, and the noxious fumes increase in volume as the vehicle increases in speed.

- Oxon Hill, MD, USA

problem #94

Jan 222018

Explorer

  • 306 miles
Vehicle is two months old. Since pickup vehicle has had a smell of rotten eggs. More recently, I've been getting a reverb sound (like one window is cracked) which I can feel is due to a poor seal on the drivers door. When it was very cold here with 40mph winds I actually felt wind come in the door-seal. While the rotten egg smell subsided, I get an exhaust fume smell when parked near building rear-ways in, such as when I purchased the car and it was reversed against steps. The smell of the exhaust fumes fills the cabin causing a headache and having to crack the windows to avoid the smell. I've been avoiding driving the car, will be calling Ford soon to check for a fix for this. Brand new 2017 Ford Explorer Sport and exhaust fumes filling the cabin, even with circulation selected, so it shouldn't be bringing outside air in. Further a poor seal / fitment of the drivers side door, possibly adding to this issue?

- Berkeley Heights, NJ, USA

problem #93

Jun 032017

Explorer

  • 0 miles
Since I purchased the car I noticed a foul smell on the interior. It smells like rotten eggs. Now that it is winter and I am warming up my car prior to getting an it I noticed that that same smell permeates the exterior of the car as well. My only assumption could be that whatever is coming out of the car is somehow leaking inside the interior of my car. It is a smell that makes you very very sick to your stomach. Calling my Ford dealership did no good as they acted like they had no idea what this problem could be.

- Crown Point, IN, USA

problem #92

Jan 122018

Explorer

  • 16,500 miles
There's exhaust fume in the cabin my wife has suffered severe headache after 60 mins of driving included my 20months old baby. My car has already been repaired once and is in the shop again because I left a CO2 senors in back seat and has gone off multiple times. Ford is not being very helpful because I don't want the car anymore. It is a huge safety concern and I don't want my wife and toddler in the vehicle at all.

- White Plains, NY, USA

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