10.0

really awful
Crashes / Fires:
3 / 2
Injuries / Deaths:
14 / 0
Average Mileage:
9,472 miles

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« Read the previous 20 complaints

problem #97

Jan 242018

Explorer

  • 5,000 miles
Strong smell of exhaust inside the cabin. Vehicle has been back to Ford three times and has modifications completed but has not corrected the problem. It happens more at highway speed with the air on recirculate. The lat time I picked it up from the dealer I was told to not put it on recirculate which is not up to my standard as I paid $30K for the vehicle I should be able to use it as I want. I have a three year old daughter and it is primarily driven by my wife. This is unacceptable and would like a new vehicle at this point. They told me they cannot test this as they do not drive the vehicles on the highway and it doesn't happen in their parking lot.

- Miramar, FL, USA

problem #96

Jan 212018

Explorer

  • 7,200 miles
Scott peterson motors of sturgis completed the 17N03 service on this vehicle in order to repair the problem of exhaust odor in the cabin. However the intermittent exhaust odor is still present. Also turned on a co meter and got a reading of 114 ppm of co while driving. Surprising that we got such a high reading at a time when we did not smell the exhaust odor at that time. Wife still has a headache all day long after getting the intermittent exhaust odor in the cabin during driving in town.

- Box Elder, SD, USA

problem #95

Jan 232018

Explorer

  • 10,000 miles
Noxious exhaust fumes are pouring into the cabin of the vehicle whenever the heat or A/C is running and are particularly noticeable when the vehicle is in motion. Noxious fumes are detectable by human sense of smell, and the noxious fumes increase in volume as the vehicle increases in speed.

- Oxon Hill, MD, USA

problem #94

Jan 222018

Explorer

  • 306 miles
Vehicle is two months old. Since pickup vehicle has had a smell of rotten eggs. More recently, I've been getting a reverb sound (like one window is cracked) which I can feel is due to a poor seal on the drivers door. When it was very cold here with 40mph winds I actually felt wind come in the door-seal. While the rotten egg smell subsided, I get an exhaust fume smell when parked near building rear-ways in, such as when I purchased the car and it was reversed against steps. The smell of the exhaust fumes fills the cabin causing a headache and having to crack the windows to avoid the smell. I've been avoiding driving the car, will be calling Ford soon to check for a fix for this. Brand new 2017 Ford Explorer Sport and exhaust fumes filling the cabin, even with circulation selected, so it shouldn't be bringing outside air in. Further a poor seal / fitment of the drivers side door, possibly adding to this issue?

- Berkeley Heights, NJ, USA

problem #93

Jun 032017

Explorer

  • 0 miles
Since I purchased the car I noticed a foul smell on the interior. It smells like rotten eggs. Now that it is winter and I am warming up my car prior to getting an it I noticed that that same smell permeates the exterior of the car as well. My only assumption could be that whatever is coming out of the car is somehow leaking inside the interior of my car. It is a smell that makes you very very sick to your stomach. Calling my Ford dealership did no good as they acted like they had no idea what this problem could be.

- Crown Point, IN, USA

problem #92

Jan 122018

Explorer

  • 16,500 miles
There's exhaust fume in the cabin my wife has suffered severe headache after 60 mins of driving included my 20months old baby. My car has already been repaired once and is in the shop again because I left a CO2 senors in back seat and has gone off multiple times. Ford is not being very helpful because I don't want the car anymore. It is a huge safety concern and I don't want my wife and toddler in the vehicle at all.

- White Plains, NY, USA

problem #91

Sep 132017

Explorer

  • 17,000 miles
When applying just the slightest bit of pressure to the brake pedal at the same moment the brake lights come on a clanking or clicking noise happens. The noise sounds like it is coming from the front passenger side of the vehicle. The noise is also random and despite efforts to intentially duplicate noise, it appears to happen randomly. Brought the vehicle to Ford delearship 5 plus times and they have fixed everything from the suspension to nuts and bolts but have yet to resolve the problem. The noise occurs when the vehicle is in motion and at the exact moment any pressure is applied to the brake pedal.

- Spring, TX, USA

problem #90

Dec 042017

Explorer

  • 35,000 miles
Exhaust fumed smell in car... specifically when ac is running and backing

- Dalzell, SC, USA

problem #89

Dec 062017

Explorer

  • 20,000 miles
Ford recall. I started feeling fatigued, nauseous and getting headaches over the past week after driving to and from work. I drove home from work on 12/6/2017 at night and was struggling to keep my eyes open and got sick. My wife said she smelled a chemical type smell in the car. We did some research and found that Ford acknowledged some Explorer have an issue where the exhaust fumes get back into the car. I took the car to the dealer today and they said it was confirmed to have the problem and they fixed it.

- Philadelphia, PA, USA

problem #88

Oct 272017

Explorer

  • 9,743 miles
Have the carbon monoxide smell inside my SUV. I took it to the dealership in Oct. And was told parts were backordered to Dec. Ford rushed in parts and replaced a list of things. That fix failed and still have the same issue with no eta on when it will be looked at again. Ford refuses to take the SUV in again and Ford refuses to talk about this issue. I do travel for personal use and have had the strong oder inside and have had bad headaches and drowsiness. I get the oder driving, taking off from stops or getting on the freeway/interstate.

- Taylor, MI, USA

problem #87

Nov 302017

Explorer

  • 22,700 miles
Exhaust leaking into cabin of vehicle: While driving I noticed after a period of 1 hour I get dizzy, headaches, and feel nauseated. When after arriving at my destination I felt very lethargic taking many hours before I felt relief. My wife noticed it driving on a two hour trip where her vision became doubled. After being out of the vehicle she for a period of time she felt better. I spoke with my dealer about the issue when doing routine maintenance and Ford told me that their is no recall at the moment for this complaint.

- Santa Clara, CA, USA

problem #86

Nov 182017

Explorer

  • 8,800 miles
There's exhaust fume in the cabin after hard acceleration(RPM was around 5000). And my family suffered a severe headache after 90 minutes driving included my 12 months old baby. My car has already been repaired twice in Ford, but it has not been resolved.

- Buena Park, CA, USA

problem #85

Nov 102017

Explorer

  • miles
I bought a 2017 Ford Explorer for my daughter to drive back and forth to college. She has been experiencing dizziness, headaches and nearly passed out after driving the vehicle. When I get in the vehicle and start it up, it smells like exhaust inside the vehicle. There is obviously a problem.

- Owens Cross Roads, AL, USA

problem #84

Nov 022017

Explorer

  • 5,100 miles
Carbon monoxide emissions in air conditioning system

- Humble, TX, USA

problem #83

Jun 202017

Explorer

  • 12 miles
Originally filed complaint 10883479 and 10954630 on a 2015 Ford Explorer limited for exhaust odor in the cabin. After several tsb repairs the exhaust odor was still in the cabin. On June 20, 2017, I paid $4670.29 and Ford replaced my 2015 with a similar 2017 Ford Explorer limited. About 12 miles after driving my new 2017 down the freeway from the dealership, there was exhaust odor in the cabin on my new Explorer. So I filed another complaint 11010052, see details of failure mode. Thereafter Ford did phase 1 of tsb 17-0044 on order 57558, and after further exhaust odors in the cabin, Ford did the second phase of the tsb on order 57730. I still have exhaust odor in the cabin, the odor is not as strong and does not last as long, but it is still there. Ford advised that there is another repair 17N03, but this appears to already to have been done on the tsb 17-0044. The dealer, scott peterson motors of sturgis in sd, has done all that they can do so far I appreciate their efforts in going the extra mile. Consequently, I am filing another complaint in an effort to assist Ford in resolving this problem.

- Box Elder, SD, USA

problem #82

Oct 212017

Explorer

  • 100 miles
There's some burning odor in the cabin. My family suffered a severe headache after 2 hours driving included my 11 months old baby.

- Buena Park, CA, USA

problem #81

Dec 262016

Explorer

  • 10 miles
Smell of egg/sulfur in the cabin of the car after rapid acceleration. I had notified the dealership at my last oil change. They didn't seem concerned about it. The smells has continued. Dealership is now telling me to wait till Nov 1st. This has been happening since I bought the car in Dec 2016 and has steadily gotten worse. I didn't think it was a big deal since the dealership didn't seem concerned.

- Bismarck, AR, USA

problem #80

Nov 012016

Explorer

  • 100 miles
Having head aches and short of breath, chest pains, fatigue, dizziness. Hard time breathing. Possible carbon monoxide poisoning.

- Garden Grove, CA, USA

problem #79

Oct 162017

Explorer

  • 7,550 miles
Exhaust is entering the vehicle and making myself and my 2.5 year old son sick. I immediately get a headache when driving and feel nauseous, extreme fatigue, body and muscle aches, memory issues, confusion, and I've been coughing up brown mucous which is linked to the inhalation of hazardous pollution and gases. These symptoms last long after I am finished driving my car and haven't gone away for more than four days. My son is having the same symptoms and it makes me nervous because exposure to these gases will hinder his neurodevelopment. It is difficult to say when the gas is entering the car, but I opened my sunroof while driving this morning with the windows up and the A/C on and I could smell a natural gas smell and I felt the effects of inhaling the gas immediately. The gas was escaping through the sunroof and right by my head.

- Newport Beach, CA, USA

problem #78

Oct 172017

Explorer

  • 9,100 miles
Car smells like rotten eggs from the outside of the vehicle. I noticed a slight odor in the trunk area, but it's mostly coming from underneath the vehicle.

- Holland, OH, USA

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