10.0
really awful- Crashes / Fires:
- 3 / 2
- Injuries / Deaths:
- 14 / 0
- Average Mileage:
- 9,046 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Exhaust fumed smell in car... specifically when ac is running and backing
- Dalzell, SC, USA
Ford recall. I started feeling fatigued, nauseous and getting headaches over the past week after driving to and from work. I drove home from work on 12/6/2017 at night and was struggling to keep my eyes open and got sick. My wife said she smelled a chemical type smell in the car. We did some research and found that Ford acknowledged some Explorer have an issue where the exhaust fumes get back into the car. I took the car to the dealer today and they said it was confirmed to have the problem and they fixed it.
- Philadelphia, PA, USA
Have the carbon monoxide smell inside my SUV. I took it to the dealership in Oct. And was told parts were backordered to Dec. Ford rushed in parts and replaced a list of things. That fix failed and still have the same issue with no eta on when it will be looked at again. Ford refuses to take the SUV in again and Ford refuses to talk about this issue. I do travel for personal use and have had the strong oder inside and have had bad headaches and drowsiness. I get the oder driving, taking off from stops or getting on the freeway/interstate.
- Taylor, MI, USA
Exhaust leaking into cabin of vehicle: While driving I noticed after a period of 1 hour I get dizzy, headaches, and feel nauseated. When after arriving at my destination I felt very lethargic taking many hours before I felt relief. My wife noticed it driving on a two hour trip where her vision became doubled. After being out of the vehicle she for a period of time she felt better. I spoke with my dealer about the issue when doing routine maintenance and Ford told me that their is no recall at the moment for this complaint.
- Santa Clara, CA, USA
There's exhaust fume in the cabin after hard acceleration(RPM was around 5000). And my family suffered a severe headache after 90 minutes driving included my 12 months old baby. My car has already been repaired twice in Ford, but it has not been resolved.
- Buena Park, CA, USA
I bought a 2017 Ford Explorer for my daughter to drive back and forth to college. She has been experiencing dizziness, headaches and nearly passed out after driving the vehicle. When I get in the vehicle and start it up, it smells like exhaust inside the vehicle. There is obviously a problem.
- Owens Cross Roads, AL, USA
Carbon monoxide emissions in air conditioning system
- Humble, TX, USA
Originally filed complaint 10883479 and 10954630 on a 2015 Ford Explorer limited for exhaust odor in the cabin. After several tsb repairs the exhaust odor was still in the cabin. On June 20, 2017, I paid $4670.29 and Ford replaced my 2015 with a similar 2017 Ford Explorer limited. About 12 miles after driving my new 2017 down the freeway from the dealership, there was exhaust odor in the cabin on my new Explorer. So I filed another complaint 11010052, see details of failure mode. Thereafter Ford did phase 1 of tsb 17-0044 on order 57558, and after further exhaust odors in the cabin, Ford did the second phase of the tsb on order 57730. I still have exhaust odor in the cabin, the odor is not as strong and does not last as long, but it is still there. Ford advised that there is another repair 17N03, but this appears to already to have been done on the tsb 17-0044. The dealer, scott peterson motors of sturgis in sd, has done all that they can do so far I appreciate their efforts in going the extra mile. Consequently, I am filing another complaint in an effort to assist Ford in resolving this problem.
- Box Elder, SD, USA
There's some burning odor in the cabin. My family suffered a severe headache after 2 hours driving included my 11 months old baby.
- Buena Park, CA, USA
Smell of egg/sulfur in the cabin of the car after rapid acceleration. I had notified the dealership at my last oil change. They didn't seem concerned about it. The smells has continued. Dealership is now telling me to wait till Nov 1st. This has been happening since I bought the car in Dec 2016 and has steadily gotten worse. I didn't think it was a big deal since the dealership didn't seem concerned.
- Bismarck, AR, USA
Having head aches and short of breath, chest pains, fatigue, dizziness. Hard time breathing. Possible carbon monoxide poisoning.
- Garden Grove, CA, USA
Exhaust is entering the vehicle and making myself and my 2.5 year old son sick. I immediately get a headache when driving and feel nauseous, extreme fatigue, body and muscle aches, memory issues, confusion, and I've been coughing up brown mucous which is linked to the inhalation of hazardous pollution and gases. These symptoms last long after I am finished driving my car and haven't gone away for more than four days. My son is having the same symptoms and it makes me nervous because exposure to these gases will hinder his neurodevelopment. It is difficult to say when the gas is entering the car, but I opened my sunroof while driving this morning with the windows up and the A/C on and I could smell a natural gas smell and I felt the effects of inhaling the gas immediately. The gas was escaping through the sunroof and right by my head.
- Newport Beach, CA, USA
Car smells like rotten eggs from the outside of the vehicle. I noticed a slight odor in the trunk area, but it's mostly coming from underneath the vehicle.
- Holland, OH, USA
My parents bought this unit 8 months ago from tipton Ford dealership in brownsville tx. Soon after that my mom starting complaining about tingling in her hands and had lost 8 pounds in 2 weeks. She was recently admitted in the hospital for 4 days with carbon monoxide level in her blood. The local Ford dealership has not been helpful what so ever.
- San Benito, TX, USA
My wife and I purchased a 2017 Ford Explorer and she was complaining of burning eyes and nesuea I did think nothing of it until I saw a cbs report about the police interceptors so when I went to my local dealership and asked them about it they said not to worry because my Explorer was not part of the recall please NHTSA make them take the Explorer back and exchange it's not fair that we paid for a $34,000 vehicle that is not safe for us and the public thank you,
- Oak Grove, MO, USA
Exhaust smell.....rotten eggs or sulfer smell while accelerating with the A/C on in recirculate so I know its not from outside vehicles
- Bedford, TX, USA
When accelerating vehicle over 45 mph exhaust fumes inside vehicle apparently coming through ac vents
- New Braunfels, TX, USA
Exhaust fumes coming inside car when accelerating
- Lafayette, LA, USA
Our 2017 Ford Explorer Sport has a constant foul smell after acceleration. The smell overwhelms the passenger compartment and is similar to a sulfur or burning hair smell. Additionally, if the vehicle is stopped idle for any period of time, upon initial acceleration, a large cloud of white smoke comes from the tailpipes.
- Alexandria, VA, USA
- Spring, TX, USA