10.0

really awful
Crashes / Fires:
3 / 2
Injuries / Deaths:
14 / 0
Average Mileage:
9,046 miles

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« Read the previous 20 complaints

problem #71

Jun 012017

Explorer

  • 925 miles
Exhaust fumes in cabin are extremely strong when driving 35 mph or highway. I am lightheaded, dizzy, trouble breathing exasperated with copd and asthma. Dealer said they did not notice exhaust in cabin with co detector.

- Weymouth, MA, USA

problem #70

Sep 302017

Explorer

  • 250 miles
Exhaust fume leaks into passenger cabin - problem since purchasing this vehicle new this spring; anytime when accelerating to merge into highway traffic with recirculating ac on a burning oil or acrid odor leaks into the cabin. In an attempt to fix the problem the local Ford dealer 'resealed" the undercarriage, however the problem persist. On a recent 400 mile road trip with recirculating ac on passenger and driver got very drowsy, windows had to be opened, recirculating ac turned off and stops made to shake off the effects. My previous 2013 Ford Explorer had the same exhaust problem but never like this. When I purchased this new model I took it on faith the "problem" wouldn't affect the 2017S. Ford has had a long time to figure this out and correct whatever manufacturing or design defect is causing this. I will contact the local dealer who has been very accommodating to advise I have filed this complaint. I just want a SUV that doesn't have this issue since 80% of my trips are 40+ miles of highway driving at higher speeds. All I want is a Ford Explorer that doesn't put my health at risk.

- Dale, TX, USA

problem #69

Oct 032017

Explorer

  • 31,000 miles
Since buying my Explorer I have noticed any time I accelerate I begin to notice an awful smell. If we do not roll windows down, everyone in the vehicle gets nauseous or dizzy. Today while accelerating on the interstate I had to quickly stop to throw up. It has never gotten to that point until today. After bringing it to nearest Ford dealership it was confirmed that it is a carbon monoxide leak and I would have to take it back to where I purchased it to have it repaired.

- Ville Platte, LA, USA

problem #68

Jul 312017

Explorer

  • 2,900 miles
When driving vehicle I suffer from burning eyes, headache, nasea, feeling ill, vehicle was at dealer for CO2 leak, vehicle was out of service for approximately 60 days, I picked it up, drove home approximately 30 minutes and became ill, same as before it was supposedly repaired. I returned it to dealer the same day so they can try to figure why repair didn't correct the problem, I was told a district technician would need to come inspect the vehicle, this has been a problem since the first day we drove it home from the dealer. Vehicle has less than 3,000 miles on it. This repair was supposed to be the "recall repair" for CO2 leaking into vehicle, this repair did not resolve my issue, so not sure if Ford really has this figured out yet.

- Ooltewah, TN, USA

problem #67

May 012017

Explorer

  • 0 miles
Exhaust fumes in cabin of car. They say they fixed it but I still smell exhaust fumes. Carbon monoxide

- Land O Lakes, FL, USA

problem #66

Mar 012017

Explorer

  • miles
When accelerating past 2,500 rpms, exhaust comes into the car. It smells and has since I bought it. The dealership said it would burn off, I'm now at over 5,000 miles and it still does it. I keep telling the dealership. It is dangerous to myself and my daughter. Makes me light headed.

- Charlotte, NC, USA

problem #65

Jul 292017

Explorer

  • 5,750 miles
Exhaust leak into cabin of vehicle, noticed especially on acceleration on highway at speeds of 55mph and when driving up and down hills. Had to roll down window to get smell out of vehicle. Causing driver to get headaches, nausea and get very drowsy. Took vacation for 1300 miles to Virginia beach from Illinois and travelled through mountains and this driver could only drive 2 hours before becoming very drowsy. This driver has been driving for 28 years and has never ever had these symptoms before while driving. This driver is not on any medications that would contribute to being drowsy, nor does not have any medical conditions that would cause this driver to become drowsy behind the wheel. This driver believes this car 2017 Ford Explorer is leaking exhaust into the cabin of the vehicle through the air vents even though this driver does not circulate the inside air on the A/C system. This driver always has the A/C system on bringing in outside air into the car and does not click on the button that circulates the air inside the car. This driver now has to have the window rolled down in this vehicle while driving the car anytime this driver gets into the vehicle to drive. This vehicle was first noticed to be causing driver to become drowsy on 7/29/17 & 7/30/17 while on vacation driving to Virginia beach with daughter, friend of family and her son. 8/2/17 & 8/3/17 drove back to Illinois and drowsy again and had to roll window down. 8/30/17 took vehicle to dealership and they tested vehicle and noticed an exhaust leak. Had to order part for vehicle, appt. Made for 9/6/17 for vehicle to get rear bumper removed and exhaust system looked at. 9/13/17 received this vehicle back from dealer in evening. Next day drove vehicle in morning and exhaust smell in vehicle. Car returned to dealer 9/15/17 for dealer to fix same problem for #2 documented visit to dealer.

- Freeburg, IL, USA

problem #64

Sep 112017

Explorer

  • 1,600 miles
On 9/11/2017 driving on highway - windows up no ac on - got this overwhelming feeling that was going to pass out - pulled to right and open all windows - head cleared - this was in the morning only person in the car - no history of medical issues

- Oak Ridge, NJ, USA

problem #63

Sep 082017

Explorer

  • 22,000 miles
Occasional exhaust gases inside vehicle while idling.

- Lapeer, MI, USA

problem #62

Nov 192016

Explorer

  • 14,000 miles
I noticed when am driving my vehicle I get sleep and I have never felt this way until I started driving this vehicle I havebeen filling light headed and headaches when am driving this vehicle. I have. Not been filling well at all

- Waldorf, MD, USA

problem #61

Sep 022017

Explorer

  • miles
There is a burning smell/ strong odor of exhaust fumes entering the vehicle when driving. It seems to occur more often or become stronger when accelerating up hills or when accelerating onto the highway, but can occur when driving at any time. My wife, myself, family members and friends who have ridden in or driven the vehicle have smelled it. The smell can be stronger to passengers in the rear seating areas. This has occurred on numerous occasions since my wife has leased the vehicle on 01/20/17 and has been to the dealer twice to be checked, but they cannot find anything wrong. The vehicle will be returning to the dealer this week (09/06/17) again to be checked.

- Hudson, NY, USA

problem #60

Apr 222017

Explorer

  • 10 miles
Exhaust smell coming into cabin from the front vents on highway acceleration.

- Flushing, NY, USA

problem #59

Aug 012017

Explorer

  • 600 miles
Exhaust smell comes into the cabin when car is accelerating. Seems worst when the ac is in re-circulation mode. You can smell the exhaust fumes right after the engine/transmission has downshifted to accelerate.

- Austin, TX, USA

problem #58

Aug 102017

Explorer

  • 20 miles
Gas odor leak inside the car while driving that caused me to have sxs of dizziness, nausea and vomiting. It happened in multiple occasions.

- Anaheim, CA, USA

problem #57

Jan 012017

Explorer

  • 3,000 miles
We have taken our Explorer into a Ford dealership twice now. When you accelerate on the highway there is a really bad exhaust smell in the cabin from time to time. They claim to fix it every time and then the problem occurs again. I am very worried because I am 22 weeks pregnant now and I had been placed on bed rest due to spotting I was having. I am not sure if the two are linked. I am not on bed rest anymore. The car continues to have the same issue. This has been an ongoing issue. I will choose a date below, but it is ongoing.

- Houston, TX, USA

problem #56

Aug 182017

Explorer

  • 42 miles
Carbon monoxide inside passenger cabin, when driving at normal speeds in highway. Had to pull over to vomit and wait a while to be able to continue. Has happened in various occasion but wires the last time.

- Lady Lake, FL, USA

problem #55

Aug 182017

Explorer

  • 4,000 miles
C0 detector went off on a 3hr drive on 08-18-17 with ac and air recirculation on. After opening the windows the detector stopped beeping. The detector is a glui cigarette-lighter powered device w/ two usb ports (https://www.amazon.com/gp/product/B01G2yj3zu) and has been installed in the center console cigarette lighter (facing the second row seats) since mid May. No other time has this alarm went off. At the time of the alarm the detector was partially covered with some fabric from a bag and the detector was warm to the touch. We were camping in a place with no cell service so we did not get a chance to contact Ford/NHTSA. We drove home w/ the windows open. After coming back home I tried intentionally setting off the co alarm with a can of co. After warming up the detector by letting the car run I sprayed co into the detector but I was unable to get the alarm to go off again. It is unclear to me whether this was a false alarm from the detector or a legitimate issue with C0 emissions in the vehicle. There are not many active co alarms on amazon for cars, the glui one is the most reasonable one I've found. Any advice would be appreciated; I'll be contacting Ford today as well.

- Seattle, WA, USA

problem #54

Feb 202017

Explorer

  • 200 miles
When I accelerate with the air conditioning unit on, the smell of exhaust is entering my cabin. I have to roll down the windows to let the smell out. According to the dealership, there is nothing wrong with our vehicle. I am concerned about my safety and that of my children when inhaling this smell.

- Los Angeles, CA, USA

problem #53

Feb 012017

Explorer

  • miles
Heavy smell in cabin when the ac is turned on. The smell is foul and worse when ac is turned on. Driver has had several episodes of nausea, dizziness and overall unwell feeling since purchasing in November 2016. No recall has been issued as of yet, but there is a definite problem with the vehicle and am concerned for my three children under 6.

- Gulf Breeze, FL, USA

problem #52

Aug 092017

Explorer

  • 1,536 miles
My 2017 Ford Explorer XLT has exhaust smell coming through the vents throughout the vehicle. This is not a new car smell but rather exhaust odor and only is apparent when the ac system or fan system is in the on position. I purchased this vehicle on June 13, 2017 and was hospitalized on July 1, 2017 for three days. The doctors were unable to provide a diagnosis although I was experiencing headaches, dizziness and trouble with my vision. Every time I drive my Explorer and turn the ac or fans on I notice a exhaust odor. I develop a headache, dizziness feel sick. I called Ford and they told me that there is no recall on my vehicle and to take it to a dealer for a possible carbon monoxide leak or other issue that maybe causing the problem. Ford also stated that the problems were only on the police interceptor vehicles even though all exploreres come off same production line. Note: I have had this vehicle for almost two months. The new car smell is gone and there is no odor with the vehicle's engine is not in the on position. The toxic odor is only noticeable when the vents/ac/fans are running.

- Wilmot, NH, USA

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