10.0

really awful
Crashes / Fires:
3 / 2
Injuries / Deaths:
14 / 0
Average Mileage:
9,046 miles

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« Read the previous 20 complaints

problem #51

Jul 172017

Explorer

  • 10,000 miles
While driving my 2017 Explorer I get sick while driving. I get a headache and very nauseous and sometimes I get dizzy. I will drive other vehicles and I don't get sick with them. I have had my Explorer for a year and I have had this problem for the last 7 or 8 months. While driving I get sick and I feel like im going to pass out. I don't think it's very safe to drive like this. Its a danger to myself and also other people on the highway.

- Plainview, TX, USA

problem #50

Aug 062017

Explorer

  • 2,109 miles
The Explorer is experiencing carbon monoxide leaks. The further back you sit in the SUV the more you are exposed to the carbon monoxide. We purchased a detector and after only 10 minutes on the interstate the level was 15ppm. At 10ppm it starts affecting infants and we have a 11month old

- Tunnelton, WV, USA

problem #49

Jun 152017

Explorer 6-cyl

  • Automatic transmission
  • 18,000 miles
The contact owns a 2017 Ford Explorer. The contact stated that the carbon monoxide box alerted that there was carbon monoxide inside the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified and advised the contact to take the vehicle to a local dealer. The failure mileage was 18,000. Updated 09/06/17

- Tustin, CA, USA

problem #48

Nov 242016

Explorer

  • 11 miles
Smell of exhaust fumes inside vehicle when driving vehicle upon reaching speeds approximatey 45 mph and above off and on since purchasing new vehicle

- Yorktown, VA, USA

problem #47

Jul 152017

Explorer

  • 1,000 miles
Exhaust smell coming into the vehicle when driving or sitting with the air conditioning on.

- Florence, AZ, USA

problem #46

Jul 312017

Explorer

  • 890 miles
I am concerned about my 2017 Ford Explorer and a carbon monoxide leak. I have overall feeling bad since we got our new 2017 Ford Explorer, which is very out of character for me. I am a prior special operation veteran, overall in good health, and only 30Y/O. like many, who have complained about this vehicle I am getting nausea, weakness, and tension headaches from driving this vehicle. I have been very weak and having headaches, as of late. This has had a major impact on my day-to-day life. I couldn't explain why or what was going on with me it seemed as if it came out of nowhere. I am starting to think maybe I have long term exposure to carbon monoxide over the last 3 weeks. I got the Ford explore 3 weeks ago and this sudden sickness has been happening since then. I got so worried with my health"I went to the doctor. I explained to the doctor "I have no clue what's going on with me but I feel absolutely horrible. I feel like I have had a flu for almost a month". I was desperate and I know I sounded crazy but I have been having some serious bouts with weakness, fatigue, and headaches. I went to the doctor on July 31st 2017 and I really have been baffled by the sudden onset of symptoms. This was before I knew about the NHTSA investigation into the 2017 Ford Explorer. I saw the story run today (8-3-17) on good morning America and I started to put two and two together. At the doctor's appointment on (7-31-17) they pulled blood, and are conducting a bunch of test but nothing has come back. I am concerned, I am hoping it's not related to the carbon monoxide leak that others are reporting. My biggest concern is for my pregnant wife and unborn child. As a purple heart vet I have put my heart and soul into our great country and I need this Agency to please find answers to if these SUVS are safe. My families could depend on it thank you for your service.

- Apo, AE, USA

problem #45

Aug 032017

Explorer

  • 8,000 miles
Exhaust odor appears within cabin after excessive acceleration onto highway

- Houston, TX, USA

problem #44

Jul 302017

Explorer

  • 27,000 miles
We heard about the possibility of carbon monoxide issues with the vehicle. Concerned if it could be the cause of our 9 year old daughter's complaints of headaches when in the vehicle.

- Lakeland, FL, USA

problem #43

Aug 012016

Explorer

  • 1,000 miles
Strong exhaust smell in cabin under hard acceleration. Requires opening the windows to dissipate the smell. Concerned about prolonged exposure for child and family. Have been experiencing the problem for over a year (since new).

- Shawnee, KS, USA

problem #42

May 012017

Explorer

  • miles
Bought this Ford Explorer April 2017, it was a program car with 12,000 miles. I noticed a smell inside the cabin when the air conditioner is on. Dealing with headaches for three months, took at trip out of state and my whole family complained with headaches the entire trip. Finally realized it was my car. Needless to say im not very happy with Ford. It is currently at Ford, waiting for parts to fix this issue. Been there for two weeks :(

- Cary, NC, USA

problem #41

Nov 012016

Explorer

  • miles
Odor which makes me nausea and have a headache

- Bainbridge, GA, USA

problem #40

Jul 312017

Explorer

  • 198 miles
My Explorer has the strong smell of exhaust fumes that come into the cabin while you are driving. It is making the passengers feel sick and getting headaches. It is presently at earnhardt Ford being looked at.

- Apache Junction, AZ, USA

problem #39

Jun 012017

Explorer

  • 1,500 miles
Exhaust odor smell, as soon as car speeds up above the 40 mph, it starts smelling exhaust in the car. Smell is so strong that cause headache. This is poison carbon monoxide.

- Richmond, TX, USA

problem #38

Oct 302016

Explorer

  • 35 miles
I have had an issue with the exhaust smell in the vehicle from the initial trip I took with the vehicle. I have discussed with the dealer and they have acknowledged that there have been other complaints but Ford has not recalled or come up with a fix for the problem. I am aware of other customers using the lemon law in Florida to replace their vehicle. Now that the problem has been exposed by the media I would like to see a solution to the problem. I can always take the Florida lemon law approach if there is no solution. The problem is not just with interceptor vehicles that Ford is now addressing?? most if not all Explorer from 2011 have the issue. The problem is very prevalent when the car is accelerated quickly. I would be happy to discuss with someone and actually show them the effect by acceleration.

- Deland, FL, USA

problem #37

Aug 012017

Explorer

  • 185 miles
Smelled gasoline in cabin after driving car for 2 miles in morning. Air conditioner was on, temp was approx 75 degrees. Contacted dealer and they said that sometimes with new cars it is the result of the coating on the new parts. Car was purchased brand new yesterday, but had 187 mies on it. (per dealer, it may have been a swap from another dealer and the miles came from Transport). Made a service appointment for 8/16 (next available), but service rep had no knowledge of any issues of this sort.

- Smithtown, NY, USA

problem #36

Jul 302017

Explorer

  • 300 miles
Exhaust fumes, and carbon monoxide filling up the interior of vehicle, symptoms of coughing violently, exasperation of asthma symptoms, lightheaded, nausea, while driving on highway, waiting at a red light car fills up with exhaust fumes. These condition happen everyday

- Weymouth, MA, USA

problem #35

Jul 312017

Explorer

  • 3,500 miles
Ford Explorer Sport 2017 smells of exhaust gas in the driver cabin. I bought the car in March 5, 2017 and took it to dealer 3/9/17 to complain about exhaust fumes smell when I drove on the freeway. They told me they tested it and could not smell anything. The problem has continued and it happens especially when I drive on the freeway. In June a was going to drive my car from la to New Jersey. After three days of driving I had to turn back to la because I got dizzy and felt nauseous every day after driving 6 to 8 hours. I saw last night on the news that there is a problem with exhaust fumes and carbon monoxide and that made me realize that I am affected by that. I called Ford hotline earlier today. They said that there is a fix but when I took it to the dealership they told me that apparently there is no fix for the 2017 yet and I got the advise to be carefull and drive with my window down. That is not the solouting you want after paying 55G and having only 3500milles on the odometer!

- Sherman Oaks, CA, USA

problem #34

Jul 152017

Explorer

  • 300 miles
Every time gas is pushed at full throttle there is a smell of eexhaust in the cabin of the car, this is a new car just purchased, my two kids vomited and don't wanna ride in it this is not a joke at all.

- Brooklyn, NY, USA

problem #33

May 312017

Explorer

  • miles
Odors in the occupant compartment under heavy throttle situations-climbing steep grades or accelerating onto the freeway-or when the HVAC system is in recirculation mode.

- Vonore, TN, USA

problem #32

Jul 282017

Explorer

  • miles
The vehicle was tested and found to have 18 ppm of co in the interior while in operation.

- Warrenton, VA, USA

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