2017 ford 62,000 miles got vehicle brand new. On the freeway water light appears low coolant high temperature. I take vehicle water pump needed to be replaced. Vehicle is 2000 miles over and 5 Months over the warranty

- Santa Ana , CA, USA

The front windshield passenger side trim. Plastic trim flew off the windshield while driving 65 miles an hour in Tennessee on Hwy 111 near cookeville. It flew off but I was able to retrieve it from the side of the road. It could easily have hit a car behind or beside me. A flying object of any type at 65 miles an hour is dangerous. No inspection by a dealer or anyone has been done. I did get a verbal estimate of repair at $600 or more by a Ford dealer. They have to remove the windshield to repair it. The only warning I got was when I heard it flap once or twice and then saw it fly off. I believe the cause is due to Ford using plastic A clips and a plastic trim. 8 plastic A clips are one the windshield and then the trim pops on with a little strip of tape. All but 1 A clip is broken and a piece of the trim that attached to the A clip was still attached to the car. When you research this incident you see that it has occurred on many other vehicles and when I spoke to the Ford service center they knew exactly what I was talking about. So Ford is aware of this issue.

- Dawsonville, GA, USA

Window trim flew off while driving striking another cars windshield. Causing that driver to swerve.

- Apple Valley , CA, USA

Airbag light illuminated on dash board. No airbags in vehicle working. Have taken vehicle to the dealership 7-9 times to be serviced, always told it is a sensor that is loose or a seatbelt. This was not reported on the Carfax when I got the vehicle and started shortly after. I was once told none of the airbags in the bag of the vehicle were functioning but taping the senor (under the seat) with electrical tape fixed it. So many recalls on this vehicle, too dangerous to drive with no working airbags. Also the recall on the roof racks cause my vehicle to leak when it rained, ford service told me this was not possible. never looked at the problem and after the recall was fixed (after I asked twice) the vehicle stopped leaking, now the sunroof does not work. I have contacted Ford Cooperate about these issues also and they refused to help.

- Bristol, TN, USA

Both back doors of explorer closed at same time and back window completely shattered. It was cracked around edges and had a giant hole in it. (Husband took the photos and didn-??t take one of whole window.)

- Waterford, CT, USA

When I had to drive with 1 inch of snow on the road it felt like my rear end was going to come out of my car. My rear end was all over the place and has been getting worse when driving in snow and rain. This is putting my children life at risk especially since there's a recall on my vehicle and there's still no parts to fix it. I want a rental car until someone gets this issues fixed! Someone is seriously going to be injured or this problem and the recall that can't be fixed. I'm scared for my safety to even drive it in the snow or rain but I have to work. This is a huge issue and I'm not sure why this is still an ongoing issue

- Wch, OH, USA

2 open recalls with no solution or date of resolution to be given.

- Tonawanda, NY, USA

I have 4 recalls on my vehicle that multiple Ford Dealerships tell me that they can not fix because of parts not being available or no remedy is available. This has been going on for almost a year now. With these recalls, I feel that my car is not safe to drive. What needs to be done.

- Orlando, FL, USA

The keyless entry door panel on the driver-??s side door is coming undone and vibrates while driving. Others have said theirs has come off the vehicle while driving. Will be contacting the dealership.

- Ruther Glen, VA, USA

Ford Explorer 2017 SYNC/APIM malfunction. Touch screen and controls stop responding almost right after system starts. Troubleshoots indicate to perform master reset, software update, battery replacement but no difference. Software update is risky due system becomes unresponsive as per the original issue. Safety issues include but not limited to the responsiveness of controls as -GPS becomes unavailable -Navigation stop working/updating which indicates wrong directions and enter unwanted roads ending into a safety issue -AC or Heating can't be controlled, then depending of situation, this can affect health -Radio volume can't be modified, this can cause a safety issue -USB SYNC iOS/Android can't connect as systems is unresponsive, if it gets connected, navigation is affected.

- Katy, TX, USA

The clear trim panels by the driver side door with the electronic numbers to unlock the doors, came off while I was driving on the highway going 70mph. Which resulted in lights going off on on in the cabin of the car, as well as my back tailgate flying open while driving. The clear panel was attached to wires which was reported to me to have caused multiple fuses to be blown one of which was the tailgate door. Once I pulled over to close the door, the door had to be forced closed and the warning light tailgate ajar remained on as well as all the lights in the cabin remained on. Once I was able to park my car none of the lights would turn off once the engine was off and the car would not lock. Both of these panels on the drivers side and passenger side had to be replaced, in addition to the front pillars on the windshield due to all of them coming detached from the car. This is a huge safety concern that needs to be addressed. The owner of the car had to pay for all repairs.

- Fuquay-Varina, NC, USA

I have been trying to get the first repair done, now the second. (I also have another Ford vehicle that has a recall that I haven't been able to schedule. I am told parts are unavailable or the repairs can't be done for months. Calls to Ford, like today to the number on the new recall, leaves you holding for over 36 minutes. Then it turned out to be a dealership in Pennsylvania. The chat function doesn't work. If you want to send any sort of email, from my experience I had to agree to receiving ads. The other recall is for VIN [XXX]. I am concerned about continuing to allow my family to drive these vehicles. Can you advise how I can proceed? Thanks. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Burlington, MA, USA

I have 3 broken motor mounts in my 2017 Ford Explorer that is causing loss of power in my vehicle. I see that the 2020-2021 Ford Explorer was recalled for the same issue. My mechanic has had several ford explorers in for the same issue. This is going to cause accidents if not recalled to be fixed.

- Farragut, IA, USA

Smell in car when driving on freeway or using air conditioner. Burning eyes, nose running, sore throat, feeling sick.

- Jamul, CA, USA

the ribs that are on the roof of the car are loose

- Miami, FL, USA

We had a catastrophic failure of the passenger side rear toe link. Causing loss of control of the vehicle No injuries thankfully The dealership and the Ford motor declined to toe the vehicle for repair due to its age. So a new part was ordered through Ford and work was do e locally Less than 30 miles later we had the same catastrophic failure of the same part. This time my entire family including my 14 month old were in the car and we were very lucky that we were not killed but once again there were no injuries or collisions. The part is on recall and their is no remedy part available at this time for replacement. The dealership and Ford are grossly aware and have declined to assist at this time. Ford states its the dealerships responsibility and the dealership states they can do nothing without an authorization from Ford. Because we have experienced 2 catastrophic failures that nearly killed us I think that these cars should be pulled from the road for everyone's safety. I also feel that since their is no part available to remedy the situation Ford should institute something so that owners are not without vehicles and can care for their families and go to work i am very disappointed We avoided death two times due to this recall

- Bloomfield , VT, USA

Passenger side windshield trim flew off while at highway speeds without any warning of it being broken or in need of repair. Flew off into traffic behind me.

- Oklahoma City, OK, USA

The contact owns a 2017 Ford Explorer. The contact stated that while driving approximately 30 mph, the engine shield fractured and detached from underneath the vehicle. The vehicle was taken to the local dealer who replaced the engine shield and the failure was remedied. The cause of the failure was not determined. The manufacturer was notified of the failure. The failure mileage was 74,300.

- Garfield, AR, USA

There seems to be an issue with exhaust entering the cabin of 2017 Ford Explorers. There is also a TSB out for this, but Ford refuses to do a recall. Exhaust should not enter the cabin of a vehicle. www.mhq.com/wp-content/uploads/2017/08/TSB-17-0044-Exhaust-Odor-in-Vehicle.pdf Below are some links that show others are having this issue. There is also a class-action lawsuit now against Ford for not fixing this issue. www.explorerexhaustsettlement.net/ https://www.motorbiscuit.com/the-ford-explorer-carbon-monoxide-lawsuit-finally-has-a-settlement/ https://www.motor1.com/news/314705/ford-explorer-exhaust-fumes-issue/ https://www.bloomberg.com/graphics/2019-ford-explorer-owners-say-suvs-making-them-sick/ https://www.explorerforum.com/forums/threads/bad-or-burnt-exhaust-smell-in-cabin-during-hard-acceleration.323597/page-117 https://www.cnet.com/roadshow/news/ford-explorer-owners-carbon-monoxide-nhtsa/ https://www.carcomplaints.com/Ford/Explorer/2017/exhaust_system/exhaust_fumes_in_cabin.shtml

- Leesburg, VA, USA

A Pillar trim broke and flew off. This happened on both sides of the windshield. Passenger side hit windshield and ejected over vehicle. Drivers side slammed to drivers door window then continued on behind vehicle. If window had been open the sharp edges plastic would have hit driver. Motorcycles or convertibles behind vehicle may also be in danger.

- Menomonie , WI, USA