Strong sulphur smell enters cabin when accelerating. Not a one-time event.

- Mount Olive, AL, USA

The vehicle has completely shut down while in motion and while parked on multiple occasions. The vehicle has also had multiple instances where it accelerates on its own, the most notable being when it will apply full acceleration while in a corner. This has been reported to both the local dealership networks and Ford corporate with no willingness to document the issues or investigate. The date of first instance has been notated below. This vehicle has been parked due to these safety concerns and replaced prior to lease expiration.

- Raleigh, NC, USA

As I was driving the Explorer the cross traffic alert sensors went hayware, then the Navigator, radio, HVAC, and everything else froze did commands on its own. The part assist mode came on it own, steering wheel controls would not work and car started to take control. Very scary as the car was taking commands I could not control. Took it to the local Ford dealer where it was determined to be the accessory protocol interface module (apim). My vehicle is just out of warranty and Ford Motor Company would not help. Very dangerous, cost me $1,200. Ford had this same problem on earlier models and recalled, but not on mine. This failure need to be addressed and if not fixed could lead to a serious accident. Ford needs to issue a recall. Ford was no help to me, very disappoint in Ford and their neglect to mine and my families stafey.

- Glen Carbon, IL, USA

Exhaust comes into cabin when ac is

- Ocala, FL, USA

I was sitting in the drivers seat and dropped my belt clip for my cell phone between the drivers seat and the center console. I reached between the drivers seat and center console to retrieve my belt clip and as I brought my hand back up the bracket the seat is attached to sliced the side of my hand/thumb open. Blood shot out immediately so I drove to the emergency room where I received several stitches.

- North Chesterfield, VA, USA

The contact owned a 2017 Ford Explorer. The contact stated while testing the vehicle with an electromagnetic reading device, he noticed a high level electromagnetic radiation. The vehicle was taken to lebanon Ford located at (770 columbus ave, lebanon, oh 45036), were the dealer was made aware of the failure. The vehicle had been diagnosed but not repaired. The manufacturer informed of failure. The failure mileage was approximately 15,000.

- Lebanon, OH, USA

We were driving forward on the interstate when the car lost power, a wrench logo appeared on the dash display, then we coasted the car to a stop at the left side of the road. Then we smelled smoke, saw flames flickering up from the hood, vacated the vehicle and called 911 as the front of the car under the hood burst into flames. The car was quickly engulfed in flames. City police arrived to control traffic away from our burning car, and then the firetruck and firefighters arrived and put out the fire. The car was towed away on a flatbed.

- Omaha, NE, USA

Very strong odor of exhaust fumes inside cabin. I was using the car's automatic start feature and when I got in car to drive kids to school, you could smell exhaust throughout car. Just recently purchased car and noticed this issue on 2nd day of ownership. When driving on highway odor seems to go away but if you stop at a light or are in slow moving traffic, fumes quickly build up again.

- Brighton, CO, USA

While my vehicle was parked on my flat driveway my daughter backed her Ford edge into the rear of the Explorer at a low rate of speed. The Explorer which was not running and was turned off and in park at the time rolled off the driveway. Rolled through an open lot behind our house. The vehicle continued to roll through the open lot and crossed the neighborhood street behind our house. The vehicle then rolled through another vacant lot, and rolled down an embankment through another lot. The vehicle stopped only after striking a tree and coming to rest. In all the vehicle traveled approx 300 yards and had it not struck the tree it would have crossed a busy two lane road. I got to the vehicle it was locked and in park. There was a good amount of front end damage and there was no airbag deployment. I was able to drive the vehicle back to our house but it could not be driven any further.

- Louisville, KY, USA

Exhaust smell coming into the cabin of the vehicle. Smells like hot exhaust that is coming in through the front vents while driving down the highway. Smells very bad and can't be good for you.

- Trumansburg, NY, USA

Exhaust and carbon monoxide coming into cabin of car. Ford said they fixed the issue with tsb17-0044, but that has not fixed the problem. My wife and I get dizziness and the kids complain of the smell and headaches.

- Geneva, IL, USA

Hankook ventus S1 noble 2 tires, size 255/50/R20/105H for Ford Explorer 2017 wore out upon inspection. Mileage was under 21, 000 and tire thread was really bad. Needed to be replaced. Dealer said it was my responsiblity. Hankook tires are supposed to last for 50,000 miles. These tires should be recalled. Dealer was able to pay for 60% of tires and replaced with new one, however, I had to pay for 40%. ridiculous never have I payed for new tire with a leased car. Will never do business with Ford. This is a safety hazard, tires need to be recalled, noticed same tires on brand new Ford Explorer 2020. Dealership has pictures etc.

- Hastings On Hudson, NY, USA

I went out to my car this morning to go to work and found that the rear window of the vehicle had shattered. It seams like it may have originated from where the wiper goes through the rear glass. I know that it wasn't broken by anyone because I have security cameras. The vehicle was parked in my driveway.

- Akron, OH, USA

Purchased 2017 Ford Explorer December 2017 with original hankook ventus S1 noble2 255/50R20 105H tires. Have 17,000 miles and have been rotated at each oil change; been having extreme treadwear and was told by the authorized dealer that ithe tires are bad and need replaced. Dealer suggested to contact hankook directly because others have experienced similar issues. I contacted hankook customer service and was told that the tires are bad but they have to be 4/32 to get a pro rated discount, at this time I have 1-3/32, 2- 4/32 and 1- 5/32, the Ford dealer would not honor the new car warranty because they said it isn't a safety issue and hankook needs to take care of it. Meanwhile, no one wants to take full responsibility for these bad tires at only 17000 miles, even though the Explorer is rated on top for rollovers with a blowout... this is another dangerous issue similar to the Firestone disaster. Are they going to wait until there are deaths before they start replacing these defective tires?

- Newark, OH, USA

The cruise control at my speed of 65 mph stopped alone cause the car to break making me loose control, 2nd the voice command don't work or responding, to help navigation or phone perpouse ( don't use cell while driving) around December 2018 bring tothe attention of the dealer at service and the miss. Kenya after I pick the car she mansion that the reset to the manufacture day was relased, but the problem continue as today 10/07/2019 on June the battery exploded, and thank god how no body get injury. The car is leasing for 3 years, all problem starts December 2018, plus theare is a recall, and Ford sayville in 5686 sunrise hgwy, sayville, NY 11782 631 567-3800. Refuse to repaire the issues, claim the car is mile coverage is over, but the problem strat before plus all this it's manufature issues, please help me.

- Manorville, NY, USA

Exhaust is coming inside the cabin causing me to have headache and some nausea, ,driving different times, ,up hills and speeding up,

- Waverly, TN, USA

Paint on the hood is bubbling, steering feels lose, and the instrument panel cracked do to cold temp....contacted Ford they dia ot help or did not car

- Norwalk Ohio, OH, USA

My vechile when driving at 65-70 mph still has fumes getting into to cabin. I have taken the vechile for this recall but the problem persist. I have to open the windows to refresh the cabin. I have taken it to the Ford dealer and they tell me that there all service was done. C@N you please assist. This happens every time at those speeds.

- Lady Lake, FL, USA

I have had issues with all the door locks in my vehicle. When trying to lock the door using the key fob non of the doors will lock with the exception of the driver side door. In order to lock and unlock the doors you must do so manually by pushing the lock down or pulling the lock up. You cannot use the key fob or the lock/unlock button on the door. You are not able to open the door by using the handle on the interior side of the door either. I find it hard to believe that there is an issue with all of the locks. Let me add the my car has been broken into while all of my doors will not lock as well.

- Baltimore, MD, USA

I purchased my 2017 Ford Explorer on Feb 14 2019 used from a dealer in nc. A short time after purchasing the vehicle I began smelling exhaust in the cabin of the vehicle. The vehicle was looked over at my local dealer who said they could not find the problem and sinply reploaced the cabin air filter which was black when it was removed. The issue persists and is getting worse every week. The issue was not resolved and the dealer acted like they has never heard of the issue and didnt seem to care about the complaint. I will be taking the vehicle back weekly until something is done and I will never buy another Ford vehicle new or used. I feel as though I am being disregarded and my family's health and safety are at risk from this issue!

- Beckley, WV, USA