For 2 years passengers were getting physically ill when riding in vehicle. Known issue with carbon monoxide leak was brought to Ford's attention in 2018. Car was repaired with Ford's prescribed fix options. Continued illness prompted local Ford dealer to run their own HVAC test for carbon monoxide poisoning in the cabin. Multiple leaks were noted by the Ford dealer and entire exhaust system was replaced. The Ford dealer then brought in and independent HVAC company to test for carbon monoxide leaks after repairs. The report indicated 12 ppm in the cabin of carbon monoxide. Another test was done on another 2015 Ford Explorer as a baseline, and reading reported 0 ppm. Ford dealer contacted the manufacturer to discuss options for the vehicle because the incidence of carbon monoxide was still occurring. We requested Ford purchase back the vehicle as it is unsafe to drive after having multiple medical tests done to diagnose the problem. Ford has our filed complaint but as of now there is no resolution.

- Parker, CO, USA

Takata recall after purchasing 2017 Explorer noticed severe headaches, digestion problems, drowsiness, difficulty focusing due to carbon monoxide entering the cabin. Took it to the dealer for a recall but doesn't seem like that they solved the issue. Also noticed a rumbling sound underneath the vehicle when turning left under acceleration, feeling like a transmission problem. Would never expect something like this to occur on a $47K car with only 30K miles.

- Portland, OR, USA

When accelerating the ac has a horrible smell and also when you first start the vehicle

- Madison, NC, USA

I have had this happen twice over the last year. When I have accelerated quickly while in motion on a highway, the accelerator pedal will remain depressed down. The car will continue to accelerate with my foot off the gas pedal. I then apply the brakes pedal several times and 1) pull off road in the first instance or 2) gas pedal will return to normal position and car will decelerate

- St. Petersburg, FL, USA

While driving the vehicle after purchasing it, the front passenger door lock rattles. I've taken it to them 4 times before they supposedly replaced it but it still rattles. They did not replace it.

- Banning, CA, USA

We have been smelling carbon monoxide in the cabin during heavy acceleration (merging onto highway for example); it is especially worse when the ac or heat is on. We had it "fixed" several months ago when Ford offered a solution to plug gaps. The problem persists and has not improved. We often have our children in the car and I am concerned about their safety. We've contacted Ford and the local dealer several times to no avail.

- Staten Island, NY, USA

Getting bad headaches and feeling sleepy when driving my Ford Explorer don't like having my 7month old in the car.

- Cincinnati, OH, USA

I was stuck at a standstill in traffic on a city highway with my family on father's day when the dash lit up with multiple warnings such as "steering loss stop safely, " "service advancetrac, " "stability control off, " and "hill start assist not available." I was not moving and could not understand what happened. No one was injured and the vehicle's power steering failed. The vehicle was not overheating. Roadside brought the vehicle to a nearby dealer. Eventually, two days later, the computer said we needed a new steering column (I thought a steering column should last the life of the vehicle...). there were no warning signs, no leaks, and no strange noises. Of course, I was past my warranty. Pretty hefty bill. There is an new recall for a rear suspension problem that was issued just days earlier.

- North Bellmore, NY, USA

I have a popping noise when I turn my vehicle to left. I have had an axle and rear differential replaced. It continues to make a popping noise. I have also had 2 alignments and my rear tires wore bald on the edges anyway. I have had it in the shop several times for a rattling noise when the vehicle is under stress. I have had all these issues within a short time of owning the vehicle and continue to have them

- Logan, OH, USA

I'm the owner of a 2017 Ford Explorer. At the time I write this complaint my SUV is for the fourth time at the dealer ship, for the same problem since a bought it in September 2017: Exhaust fumes entering the cabin. 3 weeks already since I dropped it at planet Ford. On 05/24/2019 I went because I've been having headaches, dizziness and irritated eyes while behind the wheel of my SUV. I had a cracked windshield that also needed to be repair. I went last Friday, 06/07/2019, to ask about my car and no one knew exactly what was going on and the windshield wasn't changed at all. Please let me inform that I have paid the most expensive warranty that Ford has. Last time my car was at the dealer they replaced the complete exhaust system. This is only like applying a band-aid, it only lasts until it falls down. My commute is 60 miles every day. I drive toll ways with speed limits of 75 M/ph. My SUV smells like sulfur or exhaust odor in the vehicle cabin. The odor is present regardless of ventilation mode (re-circulation or fresh-air). This condition may be worsened when the vehicle is heavily accelerated to pass traffic or cars or for an extended period of acceleration, which is logical if a drive more than 54 miles of my commute on highways. In the Ford Explorer owner's manual you can read: 'do not drive your vehicle if you smell exhaust fumes. Carbon monoxide is present in exhaust fumes. Take precautions to avoid its dangerous effects.' The SUV had been to the dealer several times without resolution. This SUV it is a huge safety concern for me, that I drive it more than 300 miles per week and my children that accompany me at the back seat were the 'smell' is even worse. Complaints for fumes in the cabin: 1 I was told that I should use the A/C on re-circulation. Nothing was wrong 2 changed a valve 3.changed the exhaust system. 4. 3 weeks in the dealer 05/24/2019.

- Spring, TX, USA

When accelerating, vehicle cab fills with exhaust fumes; smell causes passengers to feel sick.

- Klein, TX, USA

Excessive wind noise from the front cabin at highway speeds. Terrible on windy days as it gets worse. Best guess would be poor door seal around the latch area. Door rubber was previously repaired but no fix. Very noisy in cabin at highway speeds, and on both doors the grease around the control arm for the door has come away and become squeaky twice. Something doesn't seem to be aligned properly.

- Berkeley Heights, NJ, USA

Strong burning smell and exhaust like smell entering the cabin of the vehicle. The smell comes in through the air vents and in through the windows when they are rolled down. The vehicle smells like it is burning at times while other times it produces a strong sulfur smell. This issue is sporadic and seems to occur mostly when the vehicle is ran at highway speeds or when accelerating rapidly.

- Beckley, WV, USA

The car lurches for the first 40-50 feet at slow speeds while applying minimal pressure on the gas pedal. It happens the initial time putting it in drive after each engine start, regardless of putting it in reverse first or not. It used to only happen after every few starts, but has progressed to every single time now and some can be very aggressive. The dealership has attempted to fix the issue 5 times now, with the 5th time resulting in them saying it is a "normal characteristic" of the vehicle, without being able to explain what is causing it. I was told by the local service manager that he "doesn't know why it is doing it, but it's normal." He then proceeded to compare the characteristic to someone poorly releasing the clutch on a manual vehicle and again, still claiming that everything is perfectly normal.

- Fort Campbell, KY, USA

Since a week ago I am feeling a strong smell in the vehicle once I turn it on and when I turn on the air condition it increases alot. I have gotten strong headaches because of this odor and my preocupation is that I am with my children most of the time. I called for a check up and they gave me an appointment. My preocupation is that it will happen again.

- BayamÓN, PR, USA

Smell strong odor of exhaust emission, start of car and while driving 1 hour commute dizziness and headaches. I had it taken to dealer for reseal. Still same issue. Ford should take these cars back.

- Coopersburg, PA, USA

There is an exhaust smell in the cabin of the vehicle. It has been making me sick, nausea, headaches, and burning eyes. The exhaust is coming in through the heating and air system and is more noticeable when accelerating and when the air conditioner is on. The smell is not as noticeable when the heat is on. The smell is the same with the air conditioner regardless of whether the recirculate feature is enabled. Turning off the heat / air conditioner seems to eliminate the problem. It is definitely coming into the cabin from the heat and A/C. I just learned this is a common issue with these vehicles and discovered all the talk on the internet and that Ford was offering a "customer satisfaction" inspection that ended on 12/31/18 which is not acceptable since my vehicle has only recently developed this problem and we have received no notification from Ford of this potential problem and the inspection / repair.

- Dawsonville, GA, USA

The lines to the rear cabin heating and cooling started leaking R134, so the whole car is losing air conditioning since it all ties together. The car is less than two years old, and is having problems like this, which should be quite embarrassing to an experienced auto maker like Ford. This is supposedly because the car was in Colorado where roads are salted in the winter, but the lines should be aluminum, so they shouldn't corrode from salt.

- Salem, OR, USA

Got this vehicle brand new. Have smelled strong exhaust smell inside the vehicle when driving since I bought it and problem has continued to worsen.

- Theodore, AL, USA

Carbon monoxide presence in vehicle. Repeatedly took it to the shop still no fix, have a new transmission put in problem persists change the timing cover problem still persists. Experience this issue at first startup, while driving local street and freeways, problem is getting worse my kids are getting sick and constant headache

- Los Angeles, CA, USA