10.0

really awful
Crashes / Fires:
3 / 2
Injuries / Deaths:
14 / 0
Average Mileage:
9,046 miles

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« Read the previous 20 complaints

problem #151

Jun 212019

Explorer

  • miles
Getting bad headaches and feeling sleepy when driving my Ford Explorer don't like having my 7month old in the car.

- Cincinnati, OH, USA

problem #150

Jun 162019

Explorer

  • 49,000 miles
I was stuck at a standstill in traffic on a city highway with my family on father's day when the dash lit up with multiple warnings such as "steering loss stop safely, " "service advancetrac, " "stability control off, " and "hill start assist not available." I was not moving and could not understand what happened. No one was injured and the vehicle's power steering failed. The vehicle was not overheating. Roadside brought the vehicle to a nearby dealer. Eventually, two days later, the computer said we needed a new steering column (I thought a steering column should last the life of the vehicle...). there were no warning signs, no leaks, and no strange noises. Of course, I was past my warranty. Pretty hefty bill. There is an new recall for a rear suspension problem that was issued just days earlier.

- North Bellmore, NY, USA

problem #149

Jun 132018

Explorer

  • miles
I have a popping noise when I turn my vehicle to left. I have had an axle and rear differential replaced. It continues to make a popping noise. I have also had 2 alignments and my rear tires wore bald on the edges anyway. I have had it in the shop several times for a rattling noise when the vehicle is under stress. I have had all these issues within a short time of owning the vehicle and continue to have them

- Logan, OH, USA

problem #148

May 242019

Explorer

  • miles
I'm the owner of a 2017 Ford Explorer. At the time I write this complaint my SUV is for the fourth time at the dealer ship, for the same problem since a bought it in September 2017: Exhaust fumes entering the cabin. 3 weeks already since I dropped it at planet Ford. On 05/24/2019 I went because I've been having headaches, dizziness and irritated eyes while behind the wheel of my SUV. I had a cracked windshield that also needed to be repair. I went last Friday, 06/07/2019, to ask about my car and no one knew exactly what was going on and the windshield wasn't changed at all. Please let me inform that I have paid the most expensive warranty that Ford has. Last time my car was at the dealer they replaced the complete exhaust system. This is only like applying a band-aid, it only lasts until it falls down. My commute is 60 miles every day. I drive toll ways with speed limits of 75 M/ph. My SUV smells like sulfur or exhaust odor in the vehicle cabin. The odor is present regardless of ventilation mode (re-circulation or fresh-air). This condition may be worsened when the vehicle is heavily accelerated to pass traffic or cars or for an extended period of acceleration, which is logical if a drive more than 54 miles of my commute on highways. In the Ford Explorer owner's manual you can read: 'do not drive your vehicle if you smell exhaust fumes. Carbon monoxide is present in exhaust fumes. Take precautions to avoid its dangerous effects.' The SUV had been to the dealer several times without resolution. This SUV it is a huge safety concern for me, that I drive it more than 300 miles per week and my children that accompany me at the back seat were the 'smell' is even worse. Complaints for fumes in the cabin: 1 I was told that I should use the A/C on re-circulation. Nothing was wrong 2 changed a valve 3.changed the exhaust system. 4. 3 weeks in the dealer 05/24/2019.

- Spring, TX, USA

problem #147

Jun 012019

Explorer

  • 23,000 miles
When accelerating, vehicle cab fills with exhaust fumes; smell causes passengers to feel sick.

- Klein, TX, USA

problem #146

May 172019

Explorer

  • 5,180 miles
Excessive wind noise from the front cabin at highway speeds. Terrible on windy days as it gets worse. Best guess would be poor door seal around the latch area. Door rubber was previously repaired but no fix. Very noisy in cabin at highway speeds, and on both doors the grease around the control arm for the door has come away and become squeaky twice. Something doesn't seem to be aligned properly.

- Berkeley Heights, NJ, USA

problem #145

Feb 142019

Explorer

  • 48,000 miles
Strong burning smell and exhaust like smell entering the cabin of the vehicle. The smell comes in through the air vents and in through the windows when they are rolled down. The vehicle smells like it is burning at times while other times it produces a strong sulfur smell. This issue is sporadic and seems to occur mostly when the vehicle is ran at highway speeds or when accelerating rapidly.

- Beckley, WV, USA

problem #144

Apr 222019

Explorer

  • 25,000 miles
The car lurches for the first 40-50 feet at slow speeds while applying minimal pressure on the gas pedal. It happens the initial time putting it in drive after each engine start, regardless of putting it in reverse first or not. It used to only happen after every few starts, but has progressed to every single time now and some can be very aggressive. The dealership has attempted to fix the issue 5 times now, with the 5th time resulting in them saying it is a "normal characteristic" of the vehicle, without being able to explain what is causing it. I was told by the local service manager that he "doesn't know why it is doing it, but it's normal." He then proceeded to compare the characteristic to someone poorly releasing the clutch on a manual vehicle and again, still claiming that everything is perfectly normal.

- Fort Campbell, KY, USA

problem #143

Mar 192019

Explorer

  • miles
Since a week ago I am feeling a strong smell in the vehicle once I turn it on and when I turn on the air condition it increases alot. I have gotten strong headaches because of this odor and my preocupation is that I am with my children most of the time. I called for a check up and they gave me an appointment. My preocupation is that it will happen again.

- BayamÓN, PR, USA

problem #142

Mar 102019

Explorer

  • 60 miles
Smell strong odor of exhaust emission, start of car and while driving 1 hour commute dizziness and headaches. I had it taken to dealer for reseal. Still same issue. Ford should take these cars back.

- Coopersburg, PA, USA

problem #141

Feb 012019

Explorer

  • 32,000 miles
There is an exhaust smell in the cabin of the vehicle. It has been making me sick, nausea, headaches, and burning eyes. The exhaust is coming in through the heating and air system and is more noticeable when accelerating and when the air conditioner is on. The smell is not as noticeable when the heat is on. The smell is the same with the air conditioner regardless of whether the recirculate feature is enabled. Turning off the heat / air conditioner seems to eliminate the problem. It is definitely coming into the cabin from the heat and A/C. I just learned this is a common issue with these vehicles and discovered all the talk on the internet and that Ford was offering a "customer satisfaction" inspection that ended on 12/31/18 which is not acceptable since my vehicle has only recently developed this problem and we have received no notification from Ford of this potential problem and the inspection / repair.

- Dawsonville, GA, USA

problem #140

Feb 072019

Explorer

  • 45,000 miles
The lines to the rear cabin heating and cooling started leaking R134, so the whole car is losing air conditioning since it all ties together. The car is less than two years old, and is having problems like this, which should be quite embarrassing to an experienced auto maker like Ford. This is supposedly because the car was in Colorado where roads are salted in the winter, but the lines should be aluminum, so they shouldn't corrode from salt.

- Salem, OR, USA

problem #139

Feb 082019

Explorer

  • 60 miles
Got this vehicle brand new. Have smelled strong exhaust smell inside the vehicle when driving since I bought it and problem has continued to worsen.

- Theodore, AL, USA

problem #138

Jan 012018

Explorer

  • 45,000 miles
Carbon monoxide presence in vehicle. Repeatedly took it to the shop still no fix, have a new transmission put in problem persists change the timing cover problem still persists. Experience this issue at first startup, while driving local street and freeways, problem is getting worse my kids are getting sick and constant headache

- Los Angeles, CA, USA

problem #137

Jan 302017

Explorer

  • 10 miles
Carbon monoxide leak since new. My son will have headaches and be nauseous when we take longer car rides or hard acceleration.

- Las Piedras, PR, USA

problem #136

Dec 152018

Explorer

  • 50,000 miles
Exhaust fumes leaking in to the cab of the SUV. Causes a rotten egg smell, and has left my son and I nauseous many times.

- Cadiz, KY, USA

problem #135

Apr 082017

Explorer

  • 800 miles
Carbon monoxide leak. My daughter will have headaches and be nauseous when we take longer car rides. I have also had this problem/reaction

- Tahlequah, OK, USA

problem #134

Nov 162018

Explorer

  • 25,000 miles
While getting in the parked car in the driveway after closing driver side door, rear tailgate window exploded. Sounding like a gunshot.

- Paterson, NJ, USA

problem #133

Nov 132018

Explorer

  • 13,900 miles
Took Explorer to the dealership. For the rotten eggs smell for the second time as well as another issue. They did not address the exhaust smell and when question a second time they stated it was driven and the could not smell it. I was told to drive the Explorer until it got worse and then bring it back in. This is unacceptable. Ford is knowingly allowing dealerships to place defective Explorer back on the street. People are getting hurt with this exhaust problem. Something needs to be done since I need to drive it until it gets worse, or pass-out and wreck the Explorer

- Shreveport, LA, USA

problem #132

Sep 112018

Explorer 6-cyl

  • 28,000 miles
Manufacturer: Ford Motor Company, hankook tire America Corp. Vehicle identification no. (VIN): [xxx] summary: Purchased 2017 Ford Explorer October 2017 with original hankook ventus S1 noble2 255/50R20 105H tires. Have 28,000 miles and have been rotated at each oil change; have been experiencing low air pressure readings, extreme treadwear and 1ea tire failure (separation (while in motion))....this is another dangerous issue similar to the Firestone disaster. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Deville, LA, USA

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