The vehicle was driving on a local highway when the message 'service charge system now'. the battery icon appeared briefly on the dashboard. I continued driving and the same message reappeared every 5 minutes. The dealer told me they did not recognize the message, and to bring the vehicle in for service soon. They ran a 'diagnostic ' and determined it needed a new alternator. The vehicle is seven months old and has less than 15,000 miles. It is still in for service as the dealer did not have a replacement alternator in stock.

- Old Chatham, NY, USA

Since we have purchased the SUV it has on multiple occasions flashed cross traffic system fault, blind spot system fault, ac shuts off, and the windows will not roll down. Have taken to the dealership twice, once they charged the battery, the last time they reset a module. It did it again today so we will have to take it back. We have had the problem happen while moving but today we were stationary when it happened.

- Northport, AL, USA

Car goes into deep sleep after two days of being parked and has to be jumped to start. Happens on regular basis. Dealer unable to correct problem after numerous attempts to repair the car since it was purchased.

- Anaheim Hills, CA, USA

False engine coolant temperature alarm issue - vehicle believes it is overheating when it isn't. this results in the loss of engine power, where the vehicle is unable to drive faster than 50mph and is extremely slow to accelerate causing a major safety hazard. This has occurred on my Explorer St model 3 different times all while traveling at highway speeds. The second time while I was trying to merge onto the freeway and nearly collided with a semi truck since I lost all ability to accelerate. All times the vehicle was taken to Ford dealership for repair. My vehicle has currently been waiting for repair for over 30 days & only has 13,000 miles on it.

- Hollister, CA, USA

When trying to move the vehicle out of park, either reverse or drive the vehicle jerks into gear hard and then stalls. Tried multiple times to get the vehicle out of the drive way starts up no issue, no check engine light yet keeps stalling. This is new owned for 3 days with less than 200 miles on it.

- Inman, SC, USA

The vehicle is randomly braking for no unknown reason. Almost like if I was driving and put on emergency brake. It mostly does it while in reverse when there is literally nothing around me. There is an option and it has still does it with option off. It has nearly caused 1 accident when I was in my sons car pool line at school. Otherwise it has caused extreme anxiety because I don't know when it will happen. The brake assist fault is also on, and dealer cannot find fix to that either. The dealer (capital Ford raleigh) was aware of sensor issues, as well as faults the day I took delivery on vehicle. They knowingly sold it to us anyways. I took vehicle to service dept the very day after we took delivery. There is no fix for these dangerous issues, and I am forced to keep driving with my kids in this dangerous vehicle.

- Clayton, NC, USA

Deep sleep mode activates after 2 days. Most recent experience involved having to jump start the car after setting 3 days.

- Meherrin, VA, USA

The contact owns a 2020 Ford Explorer. While the vehicle was parked, the engine suddenly began to rev very highly and the vehicle attempted to accelerate forward. The driver depressed the brake pedal to prevent the vehicle from moving. The transmission was switched into neutral, but the failure continued. After turning the vehicle off and back on, it resumed normal operation. The manufacturer and levitown Ford (3195 hempstead tpke, levitown, NY) were notified. The manufacturer was not notified. The vehicle was not diagnosed or repaired. The VIN was not available. The failure mileage was 2,000.

- Bellmore, NY, USA