This truck has a few different issues on and off issues 1. the reverse camera stops working turns blue when trying to reverse 2. all my warning sensors stop working going reverse or forward when trying to park there's even times when I'm driving and I get a warning that my sensor are not working to refer to manual 3.my car car has an auto shut off when on a red light for some reason this is not working I get the symbol on dash board but is crossed with a line 4. when driving and I step on gas the RPM stay high like if the engine or transmission is trying to catch up 5. when driving or you step on gas heavily I get a rotten egg smell or sewer type smell in cabin not a pleasant smell I'm constantly keep having this issues on and off will need to find out is Ford is gonna fix this issues they keep giving me the run around that there's no worker right. Now

- Santa Ana, CA, USA

I have a 2020 Explorer limited edition, with just over 10,000 miles. Since I got it, I noticed that shifting from 2-4 gear was pretty rough, and jerky. About 2 months ago, I left the driveway, heard a thud when I put it in D, and it didn't move. I hit the gas harder, and it moved, but would not leave 1st gear. Got a check engine light. Turned it off, waited a while, tried it again, and it drove fine, but check engine light was still on. The car drove fine for a couple of weeks. The check engine light went off the next day. 2 weeks later, I took it out of the drive, put it in drive and again, it wouldn't leave first gear. Put the car back in the garage, waited a while, and it was fine. Called the dealer, and scheduled an appt because I can't have these serious issues continue. My concern was that they won't be able to duplicate the issue, and just send me on my way. Needless to say, they ran several diagnostics tests, and found some issues/codes. They performed a pinpoint test trace and found codes P062C, P2242. They then performed tsb 20-2217 again, and the codes were clear. For a short time after, the jerkiness in the shifting of the gears went away, however that has since returned. Stopping and starting, and driving especially in neighborhoods, is very frustrating. It is uncomfortable to say the. Least, the very aggressive shifting, and jerking of the vehicle at low speeds. I have not yet had the same issue where the vehicle refused to change gears, or was stuck without moving, however the transmission as a whole is very problematic, and somewhat scary to drive.

- Charleston, SC, USA

Over the last several days of heavy snow and rain, I've noticed significant leaking in the rear storage are of my 2020 Explorer. Water will run down the right side of the trunk space, over the speaker grille, and into the storage compartment and spare tire space. As a result of this leak, I have had issues with the tailgate release not operating correctly (won't open), and more importantly, the audio control module which powers audio to the speakers in the car stops working intermittently. This poses a safety issue, since without sound from the speakers, I have no rear collision detection, no forward crash detection, and no cross traffic detection while in reverse. Furthermore, I am concerned that the loud popping noises coming from the driver and passenger side as well as the subwoofer can potentially start a fire due to electrical issues. According to tsb 20-2425, it appears a water leak in the rear of 2020 Explorer is a known issue. The dealership refuses to honor the repair under the bumper to bumper warranty which covers my car for 36 months or 35000 miles (which ever comes first), so I am left with a car that is a major safety concern for me. The car is 100% paid for, but with my current financial situation, I cannot afford another vehicle even with trade-in value.

- Willow Grove, PA, USA

I purchased my 2020 Ford Explorer in February 2020. Since purchasing I've had several electrical and other problems. I wish I had never purchased Ford. I've had issues with the camera which had a recall which was fixed in November. I've also had a problem with both passenger and driver window not being operable or operating incorrectly, which stills happens periodically. I also had to have the transmission repaired due to a recall. However, I still receive messages within dash that tells me transmission not in park when backing up. I sometimes am driving and it feels as if transmission is slipping. I've had nothing but problem after problem with Ford and do not recommend that anyone purchases.

- Ellenwood, GA, USA

Door latch failure. Door will no shut. Stuck open.

- Shelton, WA, USA

2020 Ford Explorer XLT purchased new from dealer 04/2020. On two separate occasions the starter would not activate to start the car. When the brake is depressed the starter button and exterior lights flash. The car was towed to the Ford dealer, but the car started immediately according to technician. No issues were found. On the second occasion, the issue resolved spontaneously as well. Since I am not able to duplicate the problem with any regularity, there is no sense in taking the vehicle to the dealer. In both instances the vehicle was parked in a public parking lot with the engine turned off. The vehicle has less than 10K on it.

- Evans, GA, USA

Drivers seat appeared to shift when turning. This has resulted in the plastic trim at bottom of seat to break and come loose from seat while moving. This has occured twice. Additionally we have received error messages on the 4WD while on an extended trip. It dropped us out of cruise controlled an told us to service transmission. Also reverse assist was inactivated as well as cruise. Back up view on screen turned blue. Brakes have also become inactive when starting to back up. (November 15, 2020) these problems are continuing to occur and the dealer has not tried to fix the issue.

- Chapin, SC, USA

Vehicle has been in multiple repair shops multiple times for fuel pump, electrical, and power train problems. The first time it shut down in the middle of a parking lot, it was towed was at 1720 miles. It currently has 7772 miles. I would get it out of the shop one day the car would either have the same warning lights appear or break down totally. Prime example picked it up on Monday, November 23, 2020 and it started experiencing problems on the 24th as soon as the gas warning light came on the car shut off at 65 mph and all the cabin lights came on inside the car. I managed to get it restarted after 20 minutes around 8:15 pm and get to a gas station and I put gas in it and the gas warning lights went out. Then shut down completely at 70 mph on the 25th on highway 421 near yadkinville, nc. Warning lights would appear at the moment the car shuts down. (near hit by a tractor-trailer that swerved to miss hitting me.) had it towed to two separate Ford dealerships. The first said they could not work on it because it was a holiday and they knew I was out-of-town from Virginia. The second dealership inquired about the problem. Ohmed out the fuel component and discovered the connector was defective on the fuel pump and it had been wired improperly and replaced the missing screws on the fuel pump. The shop rewired the component correctly and the vehicle runs. I still consider the car unsafe because I can still feel the powertrain jerk subtlety.

- Stafford, VA, USA

This has happened over and over.. the car will not start. Sometimes it will just stop and will not start again. Sometimes it will happen in a parking lot. Sometimes it happens in the garage. I have had it towed to the dealership at least 4 times. They cannot find anything wrong with it. I can't be the only person this is happening to!

- Buckeye, AZ, USA

When reversing camera will show blue screen and not give any additional warnings since nothing can be detected. This is and on and off issue so can happen at any time. I've added pictures taken at different days and times. I've just put today's date because I can't remember how long as this has been happening for.

- Buena Park, CA, USA

When put into gear, brakes would not apply had to press extremely hard both in reverse and forward. Had to put vehicle back in park and turn off. Let reset, turn back on, and brakes started to work normal. Back up camera went to blank blue screen also.

- Oakdale, MN, USA

The contact owns a 2020 Ford Explorer. The contact stated while driving at various speeds, the vehicle loss motive power without warning. The contact stated that he slowed down and regained control of the vehicle. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was 1,440.

- Glen Cove, NY, USA

When putting vehiclre into reverse, the backup camera works only intermittently. Warning comes up to see owners manual which provides no information to resolve this problem.

- Bryson City, NC, USA

The vechile ABS brake system is not working. My new car has been increasing speed on its own. The Agency has not been able to provide a resolution and warning sensor goes off that the brake system is not working. This happened from one day to the next, the truck is left in clean garage and minimally driven. This makes the truck unsafe. I have contacted Ford multiple times but they end Y call without a resolution.

- Mission, TX, USA

Was driving down the highway 70ish mph with the cruise control on and the following errors came out of no where less than 5,000 miles on the car and had the oil changed the day before (by a certified Ford dealer) powertrain malfunction/reduced power, pre-collision assist not available, the hill start assist warning. The cruise control was no longer available after that. We were 1 hour from home. We did make it home just wasn't able to use the cruise control. Had the dealership hook it up to read the code errors. Has no explanation of why and cleared the codes. Just said that for some reason the car lost communication with the car. I have driven it for 2 days since no more errors so far but I am waiting..

- Galesburg, MI, USA

Tried to start the car and would not start. The screen on dash board went crazy and everything was flashing. Head lamps came on and air blower for heat came on high automatically. Seemed like some kind of electrical problem. The dash was flashing everything and would not start the car. Waiting for the tow truck for 2 hours and I tried again and it started just fine. Brought the car home but can not duplicated the problem. There is something wrong with it. I take 5 boys for football practice and don't want this car to let me and those boys sitting in the dark..this is why I bought a new car so it would be more dependable. It would not allow me to start it and the whole dash was going crazy and flashing many things. Hope this helps.

- Albrightsville, PA, USA

Total electrical shutdown when stopped at turn lane of 6 lane hwy intersection. Reportedly due to low transmission fluid automatic shut-down. Vehicle was recall buy-back repair to transmission cooler failed to correct leaking line connections. No warning. Shuts down all power to all systems. No warning flasher. No window power; no door lock controls. Reset after 30 min. Stranded in center turn lane; could not open windows, rear hatch, or doors. Had disabled wife & 3 dogs in 95 deg. Temps. Inside car 115 deg. Plus. Computer protects drive trane over life & safety! when it reset after 30 min. Engine check light came on. No actual message. No way to check transmission fluid levels! no option to add fluid. Only dealer service option to check or remedy. This is unacceptable. I figured by-pass by turning transmission to park before each full stop. Kept running for 300 miles on return home to safety. Error message is appropriate. Safety over-ride is appropriate with warning signal like no seat-belt alarm. Shut-down of all systems is absurd response to low fluid levels. Add means to read fluid levels, mech. Or electronically. Add method to restore fluids w/O dealer service. My company owns 2 Ford Explorer & former Ford vehicles.

- Augusta, GA, USA

Starting about the beginning of July my new 2020 Explorer St started slamming on the brakes in reverse, with no objects near by. Then it started throwing a fault for the reverse braking system. I have had the vehicle back to the dealer 3 times for the same issue. After the second time it had more fault codes for hill assist, forward collision, and advanced trac. After the third time at dealer they assured me the issue was fixed. Needless to say it is having the issues again. I have also had the check engine light come on and they determined the temp sensor needed to be replaced. The flex pipe is making a horrible noise as well and the solution was to put a clamp on it and the sound is much better but still there! this vehicle seems to be a lemon.

- Bechtelsville, PA, USA

I have had this vehicle since February and it has been in the shop 5 times for various things! there is a jolt when it changes gears and when hitting brakes. I have a delay when I put the car in reverse which has almost caused accidents. It rolls forward, even with my foot on the brake and the jerks hard when it finally catches up and goes in reverse. Corporate will not get me out of this vehicle, even after it broke down and had to be towed while I was out of state on vacation!

- Clarksville, TN, USA

The contact owns a 2020 Ford Explorer. The contact stated while the vehicle was at a stand still and attempting to start the vehicle, the front passenger's side mirror failed to open. The climate control failed to operate correctly, which created a visibility hazard for the driver. The contact stated that the blind spot detection, cross track, side obstacle detection, pre-collision assist not available warning lights were illuminated. The vehicle was taken to empire Ford of huntington located at 333 w jericho turnpike, huntington, NY 11743, where it was diagnosed with needing to update an unknown software and to replace an unknown module. The vehicle was repaired, however the failure recurred. The vehicle had not been diagnosed nor repaired as of yet. The manufacturer was made aware of the failure and opened a case which was recently closed. The failure mileage was approximately 8,000.

- Deer Park, NY, USA