The panoramic roof fabric has become unhinged from the track and caused a visibility issue for my rear view mirror.

- Oxnard , CA, USA

Door handle chrome plating is peeling off. Finger cut when opening the car door. Chrome tips on window buttons had already been recalled for the same reason, but the door handles were not included in this recall. Attached picture of finger was 7 days later.

- Greeneville, TN, USA

The car leaks water into the cabin on the front passenger side from the HVAC system. This has been a consistent issue and has not been resolved by Ford. The car has no sunroof and the water drips from behind the glovebox. It is enough water to make a large puddle in the front passenger side foot space.

- Ypsilanti, MI, USA

The sunroof liner began sagging when opened. It was inspected and repaired. The repairs were out of pocket at Auto Nation Frisco. We have owned the vehicle for 4 years and hardly use the sunroof. We had no other problems with the sunroof.

- Little Elm, TX, USA

The sunroof fabric covering the glass sags down and does not work properly. This is a known issue on 2020+ Ford Explorers with the sunroof option. The sag blocks visibility out the rearview mirror and causes a distraction to drivers.

- Castaic, CA, USA

Sunshade for the sunroof is starting to sag/come off track

- Canal Winchester, OH, USA

Nearly all loss of engine power while driving on on a highway. Ford states these are the necessary repairs. The mechanic supervisor Verbally told me told me possible Engine coolant in cylinders 2 and 3. I requested photos, however none have been provided. I have not approved repairs due to the costs. Total Estimate for repairs is over $15000 Ford ecoboost engines have had a lot of recalls, for these same issues on other model Ford engines except the 2.3 liter 2020 Ford Explorer. (Rapid Coolant loss and leaking into the combustion chamber) causing the engine block to damaged. However, no recalls yet on the 2020 Ford Explorer. Cause REPLACE LONGBLOCK DUE TO INTERNAL FAILURE Correction REPLACE ENGINE AND ALL ONE TIME USE PARTS Estimate $ $11,534.51 EITHER PCM, HARNESS OR SENSOR BAD HEATER CIRCUIT OXYGEN SENSOR BANK 1 SENSOR 2 Correction REPLACE O2 SENSOR BROKEN EXHAUST PRESSURE SENSOR Correction REPLACE SENSOR Concern Critical Check Engine Light Is On And Running Rough Cause REPLACE SPARK PLUGS AND RECHECK Correction REPLACE SPARK PLUGS AND RECHECK Approved $ $605.56 Total estimate $ $15,863.61 Manufacturer Recall Issued Recall 23S23 Inoperative Rear 360 Degree Camera With A Blue Screen Imported From Oxlo On 12/18/2024 06:52 Approved No Charge I have not authorized repairs due to the high costs, and lack of guarantee of repair. Plus I'm still making monthly payments for another 15 months. Ford has not acknowledged cylinder manufacturing defects to engine block on the 2020 Ford Explorer. I'm at a loss.

- Freeport, FL, USA

What component or system failed or malfunctioned, and is it available for inspection upon request" - driveline, brakes, acceleration, and steering. Ford and 2 dealerships now refuse to take my complaints seriously even though I-??m willing to pay diagnosis fees for them too try to figure out what the issue is. Yes available. How was your safety or the safety risk? - delay and at times complete lack of braking and acceleration, being unable to steer, accelerating when braking and vehicle moving when in park. The vehicle shakes, wobbles, vibrates and chimys. Vehicle warning lights have flashed only to be gone in 2 seconds. Has the problem been reproduced or confirmed by a dealer? Yes and no. Initially many parts in the driveline including the transfer case was replaced. The vehicle went into the dealership multiple times because the symptoms kept returning. However, now the same dealership refuses to take the vehicle back because they couldn-??t figure out what the issue was and now the second dealership is trying to push back and even accepting my money to take a look at the vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The manufacturer including ford engineers. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" The warning lights seem to appear and then disappear as quickly as they show up. I have tried to log some of them, but sometimes I do not get to see it in time as when starting the car I-??m closing my door and out putting my seat belt on. There have been multiple cars for this vehicle, including customer satisfaction programs. The most recent one a steering torque sensor failure posted on the NHTSA site as well as Ford. However on Ford-??s website, it is being misrepresented as a loose seatbelt (see attachment). I don-??t believe they are being transparent. There are recalls that I believe are excluding VINs purposefully.

- San Antonio, TX, USA

2020 Ford Explorer ST my panoramic sun blind is off track It is blocking rear view.

- Missouri City, TX, USA

The fabric on the sunroof fails out when opened and blocks view.

- Washington Dc, DC, USA

-2020 Ford Explorer -Panoramic Sunroof Shade. -Sunroof shade sagging, blocking view from rear view mirror while driving. -Problem is reproduced every time I attempt to open/retract the shade. This is a recurrent problem with many 2020 Explorer owners. -Awaiting appointment with dealer for inspection. -No warnings prior to failure of shade retraction mechanism. Problem began 2-3 months ago.

- Newport News, VA, USA

Sunshade does not retract and sags in the cabin of the vehicle

- Fort Carson , CO, USA

The transmission failed. Causing me to almost be rear ended because when I hit the brakes there was a hard down sift between gears. Then I could not accelerate resulting in me being stranded on the side of the road. We have had the car inspected by two separate shops and they both confirmed it was a failed transmission. We were not able to take it to the manufacturer dealership for two weeks. There was no warnings before this happened.

- Texarkana, AR, USA

The rear window dropped down while driving, which was scary and wouldn't go up.

- Farmers Branch, TX, USA

The accelerator pedal is mounted to the floor and the pedal itself is attached to the base with a very thin piece of plastic that over time separates. In my vehicle the pedal has separated and is moving freely which makes the accelerator pedal raise up while your foot is on the brakes and when you go to accelerate the pedal is blocking your foot from returning to the accelerator. The answer to question #1, the accelerator pedal and yes it is available for inspection. #2 I was nearly struck while crossing over a divided highway because my foot was obstructed by the accelerator pedal. #3 I have contacted the dealer and they advised I had to replace the part because it was not under recall. #4 I am law enforcement and I have encountered and inspected the pedal and deem it to be dangerous. #5 There were no lamps, no warning lights and this occurred all of the sudden, no symptoms prior to separation.

- Sand Rock , AL, USA

Various electrical issues GPS not working also drivers seat electrical

- Pittsburg , CA, USA

Sunshade will not retract and blocks vision to see out the rear view mirror and back window

- Frederick, MD, USA

Power window switch driver window inoperative. Remaining windows works fine. Only the main driver window inoperative.

- Farmers Branch, TX, USA

Driving down the highway 65mph, cruise on, car makes an abrupt violent jerk forward, tires squeal, and car starts fishtailing across all lanes of traffic. Seems as if car spontaneously slammed on the brakes. Nothing crossed in front of the vehicle, nothing in the road, both hands were on the wheel, feet resting on the floorboard. Nothing displayed on the console. Once control was regained car drove per usual, no issues.

- Florence, TX, USA

I am writing to bring to your attention an issue with my 2020 Ford Explorer, as well as many other vehicles of the same make and model. Recently, I discovered that the spare tire compartment in my vehicle accumulates water due to a leak, which I believe could compromise the safety and integrity of the vehicle. Upon further investigation, I found that Ford Motor Company acknowledged this issue in a Technical Service Bulletin issued on December 14, 2020. This TSB indicates that Ford is aware of the problem, which appears to affect numerous vehicles. Given that this leak could lead to corrosion or other potential safety hazards, I believe it warrants a formal investigation by the NHTSA. Since this is a known manufacturing issue, I request that the NHTSA initiate an investigation into this defect and consider requiring a recall by Ford Motor Company to ensure that all affected vehicles are repaired at no cost to the owners. Thank you for your attention to this matter. I look forward to any updates regarding an investigation or action taken to address this issue and ensure the safety of Ford Explorer owners.

- Roswell, GA, USA