10.0
really awful- Crashes / Fires:
- 23 / 3
- Injuries / Deaths:
- 25 / 1
- Average Mileage:
- 72,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Transmission began acting a little funny - hesitating, slowing down a little and seemingly re-engaging, before coming to a stop. When accelerating from stopped, crossing a 2-lane state route, orange wrench icon flashed on the driver display and launched in 3rd gear. Went into limp mode and made it home, ranging from 3rd gear to 5th gear for that duration. Occurred two other times, both after about 15-20 minutes of the truck running. Research of similar problem and error codes that were read point to a bad molded lead frame, but I am outside of Ford's "extended warranty" mileage, so I have not spent the money to have it diagnosed at a Ford location. No symptoms prior to the problem. Truck is parked since reading about 6th-to-1st gear downshifts on the highway.
- Creston, OH, USA
From Ford's customer satisfaction web, shows no recalls, but shows 19N01 -?" Transmission Molded Leadframe Extended Coverage -?" 2011-2013 Ford F-150. Symptoms are speedometer will go to 0. Many reported cases the transmission will downshift from 6th gear into 3rd. My case was intermittent... I'd get speedometer 0mph loss of power general solution was to stop vehicle, stop engine restart. Depending on highway conditions this was at times only uncomfortable. My last event was awkward, it occurred multiple times within a less than 10 mile drive. Multiple stops/restarts the engine accelerated to 40-50mph while I did not have my foot on the accelerator. I decided to take to local transmission shop, where they were told by multiple suppliers he could not purchase the part because there was a service recall. I used the Ford Customer satisfaction web site, researched this, to find my truck exceeded the mileage for Ford to service this. So I was in a catch 22, Ford would not fix under recall, and would not sell the part to a service facility. I called the satisfaction line, explained the problem they transferred me to Ford corp, and told me to explain to executive for service. I listened to the voice mail identifying to leave a message and they would get back to me in 48 business hours. I called two times 7/2 - expecting a call back by 7/6, the again 7/7. I have received no call back. Initially my goal was simply to have them clear the way to purchase the molded leadframe or to sell this to the transmission shop so I could have my truck repaired. During this time I investigated other's that had this problem, with some very disturbing results. Truck violently decelerating by downshifting from 6th at highwayspeeds to 3rd. On occasion I haul my tractor, I was considering what happened if towing a trailer and a sudden downshift" What if the roads were wet" Clearly this is a safety issue, where Ford believes at over 150k miles they are much safer to drive.
- Westfield, NC, USA
The contact owns a 2013 Ford F-150. The contact stated while driving approximately 40 mph, the transmission malfunctioned and erroneously down shifted causing the engine RPM-??s to rev very high while the vehicle decelerated. During the failure, the hill descent and check engine light warning lights were illuminated. Additionally, there were several unknown warning lights illuminated. The vehicle was taken to the local dealer who diagnosed that the engine was faulty. The contact indicated that the vehicle was included in the NHTSA campaign number: 19V075000 (Power Train) and the vehicle had experienced the same failure listed in the recall. The manufacturer was not yet notified of the failure. The failure mileage was 136,000.
- Dry Ridge, KY, USA
The contact owns a 2013 Ford F-150. The contact stated that after the vehicle was serviced under the NHTSA Campaign Number: 19V075000 (Power Train) the vehicle began to experience unexpected downshifting and reduced speeds and the check engine light was illuminated. The vehicle was taken to the local dealer who diagnosed that the transmission output sensor was faulty and needed to be replaced but the part was not available. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 49,000.
- Philadelphia, PA, USA
The 4x4 tried to turn on while the vehicle is running by it self.
- Juana Diaz, PR, USA
Cam phasers and timing chain goes out way more then it should on these F150s
- Portland, OR, USA
The contact owns a 2013 Ford F-150. The contact received notification of NHTSA Campaign Number: 19V075000 (Power Train) and had the recall repaired at the dealer however, the failure occurred. The contact stated while driving at various speeds, the vehicle inadvertently downshifted to first gear. The vehicle was taken back to the dealer however, the contact was informed that there were fault codes on the code reader. The transmission fluid was flushed however, the failure persisted. The manufacturer was made aware of the failure and informed the contact to take the vehicle back to the dealer. The contact was also referred to the NHTSA for assistance. The failure mileage was 66,920. Consumer stated vehicle is getting repaired.
- Lindenhurst, NY, USA
On 5/24/21 I started to pull out onto a two lane, 55mph road with a trailer behind me. The truck stalled and I was stuck across both lanes and could have been hit broadside from either direction. I was told by our local Ford dealer that there is a Technical Service Bulletin (TSB-15-0137) for the fuse holder for the fuel pump. I researched online and this is a very common problem. I had a similar issue occur in March of 2021 where my truck would not start in a driveway and the Ford dealer did not find the problem and it seemed to have fixed itself. The fuse holder is apparently not designed for the amount of current in the circuit. This is a very serious issue. I could have been seriously injured or killed that day. This problem does not lead to any warning lamps, messages, other symptoms or error codes.
- Niagara, WI, USA
Vehicle will intermittently not shift. I can be driving normally and stop a light. When I accelerate, the vehicle will intermittently ot shift gears. This can happen on on-ramps, or anytime vehicle speed is reduced. The recall for this did not include the plant.Y vehicle was manufactured, so I am on the hook for repairs should I decide to fix it.
- Boyne Falls, MI, USA
When driving down the road the speedometer goes to zero and the vehicle starts to jerk and will not shift.
- Argos, IN, USA
I have intermittently noticed for the past 10 months the transmission will be shifted to low gear (1st or 2nd) and is unable to shift into the higher gears. The automatic transmission is in drive when this happens. It occurs while I am driving, and I have to manually shift it back into drive with the manual gear up buttons on gear shifter. It happens when I am in motion driving in the city, and I have not seen it happen on the highway at high speeds yet. The symptoms are described in detail in Ford recall 19S07, but my pickup doesn't qualify for the recall.
- Broomfield, CO, USA
Driving on the road at 60mpg the truck downshifted I to 1st gear from 6th. Then the speedometer displayed zero. And wrench light came on. I took to dealer they performed Ford update and I drove no more than 20 miles and it did the same just went to first from 6th. Both times I was lucky there were no cars behind me and road conditions were dry otherwise it could of been a very bad accident.
- Eugene, OR, USA
This 2013 F150 Ford truck will downshift at 50 mph from 6th gear to first gera and the truch rear wheels lock up causing the truck to go from 50mph to 20mph and I felt a violent shake. I took the truck to ocala Ford and they reprogrammed the computer, however this did not help. I shut key off restart and problem temporaraly goes away. This will cause a catastrophic accedent. This has occured several times. Please advise Ford Motor Company to recall and repair. This occured on highway 41 in dunnellon Florida. If this is not corrected, this will cause death or serious injury. Thanks. [xxx] parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Dunnellon, FL, USA
While traveling at a speed of 80 mph on a major highway, the vehicle stalled due to the malfunction of the lead frame conductor/valve body which is a recalled part. With the help of a truck driver that saw me swerve due to the downshift, I was able to pull over. I had my two daughters (ages 8 & 4) in the vehicle with me.
- Cartersville, GA, USA
Truck is hesitant to pull off as if brakes are stuck, idles high, jerks violently and seems as if it's losing power. I've been dealing with this issue for some time now and Liberty Ford maple has been 0 help resolving this issue. I've been hit from behind 2 times as well as multiple other close accidents due to this issue. I refuse to drive the freeway out of fear of a accident, which really affects my work. It's almost like I don't have a vehicle as I've been using family vehicles or renting.
- Cleveland, OH, USA
I bought this truck 04/16/2021 that has been updated with all of Ford's recalls. I felt comfortable with this purchase until I started experiencing major issues with the transmission on 04/17/2021. When I started my truck there was no check lights turned on so I put the truck into drive. As I was driving I noticed the trucks transmission was not shifting out of 1st gear on city streets. I pulled over restarted it and the problems went away. As I was driving down the highway I lost my odometer twice which made me have to pull over to restart the truck. As I was putting the truck into drive the trucks transmission jumped into 5th gear while I still had my foot on the brake. I turned around and as I was driving on the highway at 65 mph when I experienced a sudden downshift from 5th gear to 1st gear. Whatever Ford did for these recalls isn't enough, and the problems needs to be addressed more properly because it did not fix the problems the recalls were suppose to fix. I am scared to even move that truck anymore because I don't want to get into an accident or hurt someone because this problem wasn't fixed properly.
- Lubbock, TX, USA
I was on carswell turning right to forrestal towards wynn when my truck acted wired my speed wasnt reading no mileage and my truck wasnt accelerate right it was going up too much on rpms so I decided to park and turn it off and then turn it on again so I did so then it went away so I turned left on wynn towards daniel drive and turned right because I was going to lisas chicken when I was coming back to carswell the same way I went it did it again so I got it homw and havent moved it since and also a while back my truck locked my front right brake when I was coming from Oklahoma casino going towards arlington on hwy 114 and all of a sudden it didnt let me drive and I barely made it to a gas staion right next to that hwy where 114 and 377 meet
- Arlington, TX, USA
The contact owns a 2013 Ford F-150. The contact was driving 35 mph, when the vehicle stalled. The service vehicle soon warning light illuminated. The vehicle was taken to kings Ford (9555 kings auto mall rd, cincinnati, oh 45249) and he was informed that the vehicle was covered under the extended warranty however, the mechanic was unable to retrieve a fault code. The vehicle remained at the dealer unrepaired. The manufacturer was made aware of the failure. The contact was informed that the dealer was not authorized to do the service without a fault code because of the warranty stipulation. The approximate failure mileage was 146,000.
- Maineville, OH, USA
The vehicle has two "types" of problem that may be related. In some cases, the truck drops down into 1st gear regardless of the speed. This has happened three times since I picked up the truck following the attempted recall repair, but none of these incidences of dropping into 1st gear caused error codes to pop up. In another "type" of incident, the speedometer drops to zero even while in motion, and the vehicle stays in 3rd gear no matter the speed (including when not in motion, even after shifting into park and back to drive, the vehicle automatically jumps to 3rd gear before I even start to move). During this second type of incident, the airbag light came on, as did the wrench/check engine light. This second type of incident triggered many error codes: U0401:68-48 B00A0:68-08 U0401:00-08 P0722:00-68 U0401:86-08 U0401:00-08 U0401:68-08 B1083:07-08 U0423:00-28
- Gainesville, FL, USA
- Helena, MT, USA