10.0
really awful- Crashes / Fires:
- 23 / 3
- Injuries / Deaths:
- 25 / 1
- Average Mileage:
- 72,449 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Vehicle looses speedometer and downshifts unexpectedly at speed
- Sparta, NJ, USA
The contact owns a 2013 Ford F-150. The contact stated that while driving at 50 MPH, the transmission unexpectedly downshifted into third gear. The vehicle was taken to the dealer, and the dealer reprogrammed the computer system; however, the failure recurred. The dealer was made aware of the failure, but the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train) however, the VIN was not included in the recall. The failure mileage was approximately 148,000.
- Bulverde, TX, USA
My truck randomly downshifts while driving. I took my truck to fix a downshifting recall that should have taken care of this dangerous problem and it has yet to be resolved. I called corporate Ford and a local Ford dealer and was told I needed to pay $140 fee in order for my car to be checked considering the recall apparently was taken care of. In the system it shows it was taken care of but there is clearly a problem if the truck is doing exactly what the recall was supposed to prevent. This is our daily vehicle and it frightens my wife to drive it. This happens on a daily occasion.
- Homestead , FL, USA
Transmission shifts from 5th or 6th down to 1st gear. This has happened twice in the past month. This is extremely dangerous especially at highway speeds, which i was. When this issue happened my truck went from 70 mph to about 15 mph.
- Tulsa, OK, USA
Ford Motor Corp not repairing warranty part under Field Service Action Number:19N01. Ford customer care [XXX] does nothing to rectify problem. Ford case #[XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Schertz, TX, USA
While driving at 45 to 50 mph, my vehicle suddenly downshifted to first gear, causing my rear drive wheels to momentarily lock up and skid and my engine to rev to approximately 6,000 RPM. To avoid a collision and engine damage, I was forced to shift my vehicle into neutral and coast to a stop on a heavily trafficked, four-lane highway. Thankfully, I was able to avoid a collision, I turned my ignition off and back on, and was able to carefully drive to a safe location. This known problem was supposed to have been fixed under a prior recall (19V075000), for which I had the service completed, but clearly Ford's fix did not correct the problem. I took my vehicle to a local dealership for repair, but, as service technicians were unable to replicate the issue and the incident left no trouble codes in the vehicle's computer, have refused to repair the problem. Prior to this incident, I had intermittently experienced an issue where the vehicle seemed to have been unable to ascertain vehicle speed, during which warning icons illuminated and both the speedometer and odometer malfunctioned, showing no readings. The dealership technicians likewise were unable to find a fault.
- Johnson City, TN, USA
Orange wrench symbol showed up, transmission shifted from 6 to 1 all of a sudden. Nearly crash the truck trying to stop on highway. Loss of power as the truck went into limp mode. Turned vehicle off and restarted a few minutes later and everything erased and the vehicle drove fine again. Checked for recalls and a csp came up unfortunately my vehicle is over the extend millage coverage by Ford so now I'm afraid to drive it. Many post on forums claim there is no fix that's 100% in correcting the problem. So repairing it out of pocket may not resolve it anyway. Ford is fully aware of the problem but should be listed as a recall with no millage limit.
- New Hudson, MI, USA
The lead frame made the truck go from 6th to 1st on the high way got it into the dealership and ford said eventhough we know it's our fault we are not fixing it for you. And it destroyed the transmission and it needs rebuild and have to pay outta pocket for factory issues
- Kendallville, IN, USA
recently purchased this vehicle only to discover that it has a stretched timing chain(noise). Research shows that this has been an ongoing issue with Ford. I'd like to know if Ford has a plan in place to issue a recall notice to fix?
- Virginia Beach, VA, USA
The contact owns a 2013 Ford F-150. The contact stated while stopped at a STOP sign and attempting to make a right turn, there was an abnormal noise while depressing the accelerator pedal. The contact stated that the vehicle inadvertently downshifted. The contact let up off the accelerator pedal, and the vehicle coasted before the contact again depressed the accelerator pedal and the vehicle started operating as designed. The contact stated that the failure was intermittent. There were no warning lights illuminated. The contact researched online and became aware of NHTSA Campaign Number: 19V433000 (Power Train) which she linked to the failure. The vehicle was taken to a local dealer to be diagnosed. The mechanic was unable to retrieve a diagnostic trouble code or determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 149,600.
- Dillon, SC, USA
The vehicle automatically downshifted from drive to a lower gear -1st or 2nd- not sure which. This has happened 3 times in the past approx. 2 months. When this happens the RPM gauge goes to 3.5 to 4 and the speedometer stays on zero. The first two times this happened, I was able to stop the vehicle, put in park, turn the engine off, restart and proceed as if nothing happened. Yesterday, 2/22/2022 the same thing happened again and the vehicle stayed in the lower gear. I have taken the vehicle to a local shop which has Ford diagnostic software and they indicate that a module that sends signals to the transmission is faulty. We are waiting on a part from Ford in order to hopefully fix the problem. Is this a recall issue with Ford?
- Fort Smith, AR, USA
I know how to drive it is not cool to be in trouble for not being able to control a truck that malfunction
- El Prado, NM, USA
The contact owns a 2013 Ford F-150. The contact stated that while driving at approximately 50 MPH, the vehicle abruptly started jerking while the transmission was downshifting independently with the powertrain malfunction indicator and check engine warning light illuminated. In addition, the RPM was rising high while the transmission was downshifting to another gear. The contact mentioned that whenever the powertrain malfunction warning light was illuminated, the vehicle would stop between 3rd and 5th gear. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 158,273. Consumer stated the truck has downshifted from 5th gear to 1st gear abruptly, without warning while traveling at 70MPH; nearly causing another vehicle to hit consumer's vehicle from behind while on the interstate.
- Charlotte, NC, USA
The contact owns a 2013 Ford F-150. The contact stated that after stopping at a traffic light and attempting to move, the accelerator pedal was depressed; however, the transmission failed to shift into first gear. There were several unknown warning lights illuminated. The contact pulled over to the side of the roadway and restarted the vehicle and the vehicle operated as designed. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
- Franklin, WI, USA
While driving my 2013 F150 my transmission shifted down to 3rd gear, my odometer went blank and the speedometer stopped working. The truck would only shift from 3rd gear to 5th gear. Research shows this to be a common problem with a "Lead Frame Harness". Leading to a very dangerous situation if traveling at a high rate of speed when the transmission downshifts on its own!
- Woodworth, LA, USA
The contact owns a 2013 Ford F-150. The contact stated that while driving approximately 60-70 MPH, the vehicle downshifted to first gear. There were no warning lights illuminated. The contact received notification of NHTSA campaign number: 19V075000 (Power Train) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who diagnosed that the control module needed to be reprogrammed. The vehicle was repaired however, the failure recurred. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000. Parts distribution disconnect.
- The Woodlands, TX, USA
Driving along and it would not go above 2rd gear. then the "wrench" light came on and truck went into limp mode. The truck wouldn't go over 20 mph. It created a dangerous situation on the road. I don't feel safe driving my family around in the truck.
- Lake Orion, MI, USA
On more than 2 accasions transmission shifted from 6th gear to1st gear several times truck had wrench sign come on speedometer showing 0 mph had to pull over turn truck off wait 30 seconds restart truck it would go back working had to do this on many accasions truck finally got where it would not shift out of1st gear last time it did it I had to pull off road suddenly I hit a water drain and busted front tire finally got it home called Ford they tell me my truck is not in the recall even though it is doing same thing
- Castle Hayne, NC, USA
When traveling I-??m hears 3-6, the vehicle with downshift to 1st gear and decrease speed.
- Louisville, KY, USA
- Round Rock, TX, USA