10.0

really awful
Crashes / Fires:
23 / 3
Injuries / Deaths:
25 / 1
Average Mileage:
72,449 miles

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« Read the previous 20 complaints

problem #653

Apr 182021

F-150

  • 88,000 miles
Truck is hesitant to pull off as if brakes are stuck, idles high, jerks violently and seems as if it's losing power. I've been dealing with this issue for some time now and Liberty Ford maple has been 0 help resolving this issue. I've been hit from behind 2 times as well as multiple other close accidents due to this issue. I refuse to drive the freeway out of fear of a accident, which really affects my work. It's almost like I don't have a vehicle as I've been using family vehicles or renting.

- Cleveland, OH, USA

problem #652

Apr 172021

F-150

  • 126,600 miles
I bought this truck 04/16/2021 that has been updated with all of Ford's recalls. I felt comfortable with this purchase until I started experiencing major issues with the transmission on 04/17/2021. When I started my truck there was no check lights turned on so I put the truck into drive. As I was driving I noticed the trucks transmission was not shifting out of 1st gear on city streets. I pulled over restarted it and the problems went away. As I was driving down the highway I lost my odometer twice which made me have to pull over to restart the truck. As I was putting the truck into drive the trucks transmission jumped into 5th gear while I still had my foot on the brake. I turned around and as I was driving on the highway at 65 mph when I experienced a sudden downshift from 5th gear to 1st gear. Whatever Ford did for these recalls isn't enough, and the problems needs to be addressed more properly because it did not fix the problems the recalls were suppose to fix. I am scared to even move that truck anymore because I don't want to get into an accident or hurt someone because this problem wasn't fixed properly.

- Lubbock, TX, USA

problem #651

Apr 072021

F-150

  • 112,552 miles
I was on carswell turning right to forrestal towards wynn when my truck acted wired my speed wasnt reading no mileage and my truck wasnt accelerate right it was going up too much on rpms so I decided to park and turn it off and then turn it on again so I did so then it went away so I turned left on wynn towards daniel drive and turned right because I was going to lisas chicken when I was coming back to carswell the same way I went it did it again so I got it homw and havent moved it since and also a while back my truck locked my front right brake when I was coming from Oklahoma casino going towards arlington on hwy 114 and all of a sudden it didnt let me drive and I barely made it to a gas staion right next to that hwy where 114 and 377 meet

- Arlington, TX, USA

problem #650

Mar 252021

F-150

  • 146,000 miles
The contact owns a 2013 Ford F-150. The contact was driving 35 mph, when the vehicle stalled. The service vehicle soon warning light illuminated. The vehicle was taken to kings Ford (9555 kings auto mall rd, cincinnati, oh 45249) and he was informed that the vehicle was covered under the extended warranty however, the mechanic was unable to retrieve a fault code. The vehicle remained at the dealer unrepaired. The manufacturer was made aware of the failure. The contact was informed that the dealer was not authorized to do the service without a fault code because of the warranty stipulation. The approximate failure mileage was 146,000.

- Maineville, OH, USA

problem #649

Apr 072021

F-150

  • 5 miles
The vehicle has two "types" of problem that may be related. In some cases, the truck drops down into 1st gear regardless of the speed. This has happened three times since I picked up the truck following the attempted recall repair, but none of these incidences of dropping into 1st gear caused error codes to pop up. In another "type" of incident, the speedometer drops to zero even while in motion, and the vehicle stays in 3rd gear no matter the speed (including when not in motion, even after shifting into park and back to drive, the vehicle automatically jumps to 3rd gear before I even start to move). During this second type of incident, the airbag light came on, as did the wrench/check engine light. This second type of incident triggered many error codes: U0401:68-48 B00A0:68-08 U0401:00-08 P0722:00-68 U0401:86-08 U0401:00-08 U0401:68-08 B1083:07-08 U0423:00-28

- Gainesville, FL, USA

problem #648

Apr 062021

F-150

  • 90,000 miles
Had safety recall 19S07 done on 4/6/2021 due to truck downshifting to 1st gear randomly. Reprogramming per the recall did not fix the issue, but truck is not displaying any of the required dtc's to be able to do the safety recall 19N01 even though truck is still downshifting to first gear randomly as well as loss of speedometer at times while driving. Truck also seems to sit in 3rd gear for a few seconds when at a complete stop. Dealership will not move forward on recall of lead frame until codes are displayed, even though the truck is showing all other symptoms as stated in 19N01

- Oak Creek, WI, USA

problem #647

Apr 032021

F-150

  • 2 miles
The vehicle drops into 1st gear for no reason, including when at high speed. This causes the rear wheels to skid and the vehicle to loose control. I have taken the vehicle to two Ford dealerships, and they have done the software update under recall 19S07, but the vehicle continues to have this problem. Both dealerships tell me they believe the lead frame needs to be replaced to fix the sudden downshifting, but Ford corporation refused to pay the cost of this repair because Ford corporation say the lead frame is not covered by the 19S07 recall unless there are "error codes" (which there are not, even though the truck has downshifted three times at speeds of about 35 mph since they "fixed" the software).

- Gainesville, FL, USA

problem #646

Jun 012020

F-150

  • 60,000 miles
The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds, the transmission erroneously downshifted causing the vehicle to abruptly reduce speed. The vehicle was taken to the local dealer mike reichenbach Ford located 600 N coit St, florence, SC 29501 who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not included in NHTSA campaign number: 19V433000 (power train). The failure mileage was 60,000.

- Florance, SC, USA

problem #645

Mar 192021

F-150

  • 172,000 miles
Abrupt and unexpected transmission downshifting to first gear. Ford had a recall in 2016 for 2011-2012 F150 and never included my vehicle in the recall and then in 2019 they expanded the recall to include 2013 F150S. My vehicle has done this very dangerous downshift. I have called Ford and taken it to the dealer and now they say its out of the 150,000 mile recall. Had they notified me when they first knew of this issue I would have been within the mileage limit. Ford failed to recall my vehicle when they first knew of this extremely dangerous transmission malfunction and now want me to pay $1000 for the repair.

- The Colony, TX, USA

problem #644

Mar 082021

F-150

  • 170,000 miles
I first starting having the problem 5 days ago and the odometer will go to zero and the truck will not be responsive in terms of pressing the gas and a wrench symbol comes up. I was told it is the lead frame control.

- The Colony, TX, USA

problem #643

Mar 142021

F-150

  • miles
Truck while driving abruptly down shifts and the speedometer goes down to zero. Also sometimes while driving and then stop when you start moving again it does shift pass first gear..

- Laurence Harbor, NJ, USA

problem #642

Sep 152020

F-150

  • 157,180 miles
The contact owns a 2013 Ford F-150. The contact stated while driving 65 mph, the vehicle began to stall. The contact stated that the power train malfunction warning light was illuminated. The contact drove at a slow speed to his residence. The contact called the local dealer waxahachie Ford (1780 w. hwy 287 bypass, waxahachie, tx 75167, (877) 223-7050) and the dealer was made aware of the failure. Upon investigation, the contact associated the failure with NHTSA campaign number: 19V433000 (power train) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 157,180.

- Ennis, TX, USA

problem #641

Mar 052021

F-150

  • 70,000 miles
Within 10 minutes and 2 miles of engine startup and after turning onto a national highway and at highway speed the RPM and engine power dropped suddenly to idle and would not respond to accelerator input. After stopping and immediately restarting the engine, performance was normal and the warning light for powertrain malfunction/reduced power/electronic throttle control was off. The last time this happened I was in the middle of a busy intersection of the same highway and another four lane street/highway while accelerating from a traffic light stop. No codes were shown on two different diagnostic tools. Fortunately, I was not towing a trailer at the time.

- Cecilia, KY, USA

problem #640

Feb 182021

F-150

  • 150,000 miles
Transmission downshifting or not shifting causing vehicle to fly off road or out a lane into traffic.

- Stamford, NE, USA

problem #639

Mar 012021

F-150

  • 171,000 miles
Transmission reaches an uncertain speed then wrench appears and all power is lost, forcing me to coast to the side of the road. Having to turn off engine and restarting. Waiting until it is safe to resume travel. This is a safety hazard not an extended warranty issue. I choose not drive on the highways because I can not reach the speed limit posted. This is the only way I can be sure I don't put myself and other drivers in harms way.

- Smithfield, NC, USA

problem #638

Feb 042021

F-150

  • 111,802 miles
Driving at around 40 mph vehicle down shifted to low gear & wrench 🔧 light came on & speedometer went to 0 & vehicle remained in low gear but I was able to make it back home. After turning ignition off for few minutes & back on it cleared out issue & was able to drive again. Not sure what's going on but dealer can't check it for two weeks, 2-18-21. There was a couple recalls 19S07 6R80, 19S19 6R80 for sudden transmission downshift powertrain control module programming, which was done by dealer.

- Baton Rouge, LA, USA

problem #637

Jan 292021

F-150

  • 162,000 miles
The contact owns a 2013 Ford F-150. The contact stated while driving 40 mph, the vehicle downshifted to 1st gear inadvertently. The contact stated the check engine warning light was illuminated. The vehicle was taken to the local dealer mike willis Ford (930 beglis pkwy, sulphur, la 70663, (337) 625-3030) where it was diagnosed with needing to reprogram the power train control module. The vehicle was repaired but continued to experience the same symptoms. The contact then took the vehicle to an independent mechanic where it was diagnosed that the oxygen sensor needed to be replaced. The manufacturer had not been informed of failure. The failure mileage was approximately 162,000.

- Lake Charles, LA, USA

problem #636

Jan 212021

F-150

  • miles
I got on the freeway after getting gas from gas station. I was at 70 mph and it started to downshifting and I was lucky to move to the shoulder from fast lane. Dealer already did the repair for this recall last year.

- Madera, CA, USA

problem #635

Jan 162021

F-150

  • 94,000 miles
While driving experienced loss of speedometer, wrench light and airbag light illumination, and vehicle entering limp mode. Vehicle had P0720 and P0721 trouble codes. Also experienced an unexpected downshift to first gear while traveling at approximately 35 miles an hour nearly causing loss of control.

- Dundee, OR, USA

problem #634

Jan 012020

F-150

  • 75,000 miles
The contact owns a 2013 Ford F-150. The contact stated that while driving at 50 mph, the vehicle unexpectedly downshifted to first gear without warning. The contact was able to assume normal driving soon after the failure. The contact had taken the vehicle to courtesy Ford Lincoln(3533 N vermilion St, danville, il 61832) where they reprogrammed the computer; however, despite the repair, the failure persisted. Upon investigation, the contact linked his failure to NHTSA campaign number:19V433000 (power train); however, his VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.

- Muncie, IL, USA

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