I was on the highway driving along at a constant 65mph and suddenly my truck jumped in a lower gear, rps reved way up, the steering wheel jerked almost out of my hand, tires even had a slight squeal. It almost felt like I had hit something. Almost immediately it was back to normal and back to resumed speed.

- The Colony, TX, USA

The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds, the service engine light illuminated on the instrument panel with the speedometer failing to operate as designed. The contact also stated that the vehicle independently downshifted and had to be restarted to resume normal operation. The vehicle was not taken to a dealer nor an independent mechanic to be inspected. Upon investigation, the contact linked the failure to NHTSA campaign number: 19V433000 (power train) however, the VIN was not included. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 116,000.

- Pearland, TX, USA

The contact owns a 2013 Ford F-150. The contact stated that the while driving at various speeds the transmission would erroneously downshift causing the vehicle to abruptly reduce speed. The failure had occurred on multiple occasions causing the driver to nearly loose control and crash. The vehicle was taken to the local dealer lithia Ford of Missouri located at 3943 brooks St, Missouri, mt 59804 who diagnosed that the PCM was not properly communicating. The vehicle was not yet repaired. The manufacturer was notified but, no assistance was offered. The contact indicated that the failures began after the recall repair was performed under NHTSA campaign number: 19V075000 (power train) and that the vehicle experienced the same failure listed in the recall. The failure mileage was 145,000.

- Lolo, MT, USA

Engine stops with wrench code. Sometimes will restart and run ok. Broke down 500 miles from home and took to mechanic, problem was not found, however continued to run. Stopped again 3 times at highway speeds in dangerous situations a few months later. The second time to a mechanic the problem was discovered to be undersize fuse port on fuse block and fuse relocate kit Ford (el3Z-14293-a) was installed. This seems to be known problem and owners should be advised as the vehicle loses complete power sometimes creating a dangerous situation. Fuse amperage is adequate but terminals are too small, it is moved to a larger terminal area on fuse block, this seems to be a design flaw and should be addressed.

- Helena, MT, USA

While driving my Ford F-150 on 12-11-2020 going about 40 - 50 mph my truck suddenly downshifted from 6th gear while driving down to first gear. This caused my truck to go into a tire squealing skid. I was lucky no one was around me. Once I got control and the truck slowed it still would not shift out of first gear. I pulled over and waited a couple of minutes and turned the vehicle off. Once I turned it back on everything seemed normal I was able to drive to my home a couple of blocks away with no problems. There I let the car sit over the weekend not driving it again until I took it to the dealership on 12-14-2020. Earlier that year on 6-25-2020 I took my truck into the dealership to do the software update which was supposed to eliminate the sudden downshifting in the 6-speed transmission that I have. From what I have experienced apparently the fix did not work. The service department claimed that the fix should have taken care of the problem and it had to be something else. They are currently running diagnostics to figure out what the problem is. I have also contacted the customer service department which said they could do nothing else unless Ford further opens recalls again for this vehicle. I was told all I could do is keep the receipts for the labor and repairs and hope that maybe I can get reimbursed in the future if the recall is opened again. This is a very serious issue which can also be life-threatening Ford needs to do what's right and repair these vehicles properly instead of going the cheap route and trying a software fix which only masks the problem temporarily. I am currently without any way to and from work at this time due to this problem. The dealership would not even give a loaner vehicle for my problems.

- Fort Worth, TX, USA

Going in motion on the turnpike at 70mph my truck down shifted to 2nd gear. After that the wrench and the airbag light came on the dashboard. The mileage erased and the speedometer stopped working. At a stationary red light my truck would show I was on 3rd gear. Fortunate for me I was by myself when this problem occurred but I could've been with my family and now I'm scared to drive my truck and even more scared to bring he family with me on my truck. That is the newest car in my house and would think it would be the most dependable but unfortunately it's not and I can't even afford to buy another car because I was affected by this pandemic. If I can sell the car back to the bank it would be great because I don't even feels safe bringing this car as the family truck.

- Miami, FL, USA

The truck shifts by itself into other gears at a stop. It also shifts by itself into first gear when I am going 25-35 mph.

- Marina, CA, USA

Truck downshifts to first gear unpredictably at any speed.

- Osceola, IA, USA

3rd time this has happened, pressed gas pedal to accelerate onto highway. Gas pedal was stuck in down position with engine revving. Held brake to slow it down, picked right back up when let off. No floor mats where near the pedal, and tapping the brake didn't disengage it. Was stuck for several minutes at dangerous speeds

- Brooklyn, NY, USA

Transmission down shifted hard the truck almost completely stopped in the road and the speed odometer stopped working and the repair wrench came on and went off. I had to stop and turn the truck off to fix the speed odometer. It did it twice more on the way home. Soft ware update has already been performed.the air bag light came on as well.

- Greenwood, AR, USA

Monkey wrench comes on all gauges fail airbag light comes on drops to 5th gear in the past year recently same thing happening but it down shifts unexpectedly and in 2nd and 3rd gearing it's at 5K-6K rpms

- Martin, TN, USA

The truck will suddenly down shift while driving. The is after completion of the recall in 2019. Three times the truck has skipped gears on breaking. Once while breaking to make a turn causing the truck to almost stall. Once going down a dirt hill causing the back wheels to lock up and slide. Didn't cause an accident. Once after going over a speed bump causing the truck to jerk suddenly and made the driver think they hit something.

- Anthony, FL, USA

The contact owns a 2013 Ford F-150. The contact stated that the vehicle was repaired under NHTSA campaign number: 19V433000 (power train). The contact stated while driving approximately 40 mph, the vehicle downshifted from 4th gear to 1st gear independently, without warning. The contact stated that the vehicle slid into a ditch. The contact sustained no injuries. The vehicle was towed to ted russell Ford Lincoln (8551 kingston pike, knoxville, tn 37919) however, the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was notified of the failure however, no assistance was offered. The failure mileage was 197,000.

- Vonore, TN, USA

Less than 24 hours after tsb 19S07 was performed on my truck, I was entering the freeway when check engine light, airbag light both turned on. Speedometer shut off, read 0, same with odometer. Vehicle refused to shift below 3rd gear. I then had to drive through a merge light to enter freeway and start from 3rd gear. I had to drive the 3 miles or so back home like this. Truck had no issues prior to the recall being done.

- Reno, NV, USA

The contact owns a 2013 Ford F-150. The contact stated that the vehicle downshifted from 6th gear down to 1st gear while driving 55 mph causing the wheels to lock-up. The vehicle coasted to the side of the roadway. The tachometer remained operable with several other instrument panel features inoperable. The check engine warning light was illuminated. The vehicle was restarted however, the failure recurred. The vehicle was driven to the residence. The vehicle was not taken to be diagnosed nor repaired. The contact used an obd scanner and retrieved fault code: P0721 (output shaft speed sensor range/performance). The manufacturer was not made aware of the failure. The failure mileage was 191,000.

- Crisfield, MD, USA

In normal city street, with my family, it's suddenly happened with no any speed maybe below the 40km,

- Jeddah City, NY, USA

Lead frame, output speed sensor. Wrench icon and slow to up shift. No acceleration and loss of gauges

- Vero Beach, FL, USA

Had recall fix completed approx. March 2019 by Ford dealership on 2013 F-150, but while in motion, transmission still slips gears often, as well as, delayed shifting of gear.

- Pembroke Pines, FL, USA

My truck 2013 F-150 V-6 trans. 6 speed 47K miles on 7/19/2020 truck down shifts dash speed off wrench came on on 07/31/2020 truck down shifts bangs dash speed off wrench came on on 8/4/2020 took truck to Ford and found code lead frame bad and will replace free on 9/9 2020 part was installed on 9/25/2020 trans. Bangs going from #2 to#3 gear wrench light on on 9/30/2020 took to Ford for problem code -no code was found on 09/30/2020 picked up truck and drove about five blocks to stoplight truck was stuck in 5th gear and would hardly move then banged into first gear called Ford back same day an they said didn't know anything and would check with Ford tech. This has been an on going problem with Ford 6 speed trans. This is a very unsafe condition and I can no longer drive this truck

- Ashville, NY, USA

The contact owns a 2013 Ford F-150. The contact stated while driving 55 mph, the vehicle downshifted independently and the instrumental panel went blank. The contact stated that the vehicle was repaired under either NHTSA campaign number: 19V075000 (power train) or 19V433000 (power train) however, the failure occurred. The contact stated that the service engine soon warning light was illuminated. The contact parked on the side of the roadway, restarted the vehicle and drove to his destination. The contact called and informed friendship Ford of lenoir located at 515 wilkesboro blvd ne, lenoir, nc 28645, (828) 754-1524, of the failure. The vehicle was not diagnosed nor repaired. The manufacturer had not been informed of failure. The failure mileage was approximately 138,000.

- Taylorsville, NC, USA