My truck suddenly downshifted from 6 gear to 1st gear, and almost caused me to crash. I looked online to see if other 2013 Ford F150 owners have had this happen to them and saw there was a safety recall on my truck (NHTSA recall #19V-075). On 1/6/2020 I took my truck to tomball Ford dealership and they confirmed I needed the repairs listed in recall 19V-075. The service advisor reached out to Ford to make sure the repairs would be covered free of charge. I was then informed that Ford denied my claim and would not offer any assistance toward the recall, due to my truck having 154,000 miles. I was then charged $1,328.31 to have the repairs performed by tomball Ford.

- Tomball, TX, USA

Was pulling onto the highway with my daughter in the backseat shifting from 3rd gear to 4th I experienced a sudden down shift to 1st gear then erratic shifting then the yellow wrench light came on "limp mode" and I only had 1st 2nd and 3rd gears to get home I dropped the car off at a Ford dealership thinking that the 19S07 recall unintended downshift was the issue the service manager called later that day and said the software upgrade had been performed the truck was road tested and ready for pickup I took it off the lot and the same thing happened down the road I brought it back to the dealer and mentioned the molded lead frame they later told me that the truck wasnt throwing the right codes for that and I needed to rip and replace the engine I did some research and found that thousands of other F150 owners had the same issue some had the right codes for the repair to be covered some did not and had to pay out of pocket but everyone has the exact same issue!!! this needs to be taken care of immediately thankfully no one was behind us it could have caused a serious accident I am disgusted with the way the dealership and Ford customer service has handled this and think they should compensate myself and others!!!

- Port Jefferson Station, NY, USA

On 10 Aug 2019 I took my Ford in for transmission recall, reprogramming to prevent uncontrolled downshifting. I had never had had any problems with downshifting prior to this date. Once recall was done within a week my truck drastically downshifted twice before taking it back to the dealer who performed the recall. They said there was no problem with my truck and told me my wheels locking was not a sign of downshifting. Now I continue to have downshifting issues and also am throwing a P0720 code. I just know that the downshifting broke the leadframe and I looking at a huge bill. Now vehicle goes into limp mode where I have to stop and restart my car to get speedometer to show.

- Wakefield, KS, USA

My vehicle was down shifting when I was in 5 and 6 gear. I took it to a local dealership (which took 3 months). They said that there was something wrong with my truck but didn't know how to fix it. I took it to another dealership, and they found a recall notice. They try to fix the issue with reprograming. However, it never corrected the issues. I was told by the dealership that Ford had to figure out how to fix the problem. I now avoid going over any big hills, bridges and highways to prevent my vehicle from downshifting. In this whole process my vehicle hasn't been recording the correct mileage and now I have higher miles then I should. I bought my vehicle a little more then a year ago and nearly has 30,000 miles on it. I only drive to and from work a total of 12 miles a day for 5 days. This error in programing I feel has cause other damage to my vehicle besides the downshifting and adding extra miles. If Ford could have corrected this problem in timely manner it could have save the truck, but due the dealerships having no clue how to fix it. My truck is nice paper weight.

- Groves, TX, USA

Ford is not coming out with new software for this recall. It was supposed to be completed in 2019

- League City, TX, USA

I was driving on a highway going approximately 60 mph when it unexpectedly downshifted. My momentum violently jerked me forward, the tires squeeled, and the RPM gauge went up to over 6,000. Another issue is that it occasionally will not shift out of first gear. I will be starting from a stop and I'll be going about 10-15mph and if I don't let off the throttle the engine will just rev up past 4000 rpms.

- Syracuse, NY, USA

This has happened 5 times. When starting to take off in low speeds, 20-30 mph, the transmission will slip into neutral then into first slowing the truck down rapidly. Also, while travelling at highway speeds on cruise control, the vehicle will drop to 5th gear and the speedometer will drop to 0, the odometer and all display panel shows nothing, the cruise will not work, and the airbag light comes on.

- Rockport, TX, USA

The contact owns a 2013 Ford F-150. While driving 80 mph, the vehicle downshifted on its own without warning. The vehicle was towed to the contact's residence and then to luther family Ford (located at 3302 36th St S, fargo, nd 58104, (701) 282-2350) where it was diagnosed that unknown engine components needed to be replaced. The VIN was included in NHTSA campaign number: 19V075000 (power train). The contact stated that the recall repair was completed in June of 2019. The vehicle was not repaired for the recent failure. The contact was unable to communicate with the manufacturer about the failure. The failure mileage was 128,073.

- Moorhead, MN, USA

Truck being driven apx 55 mph and no change from me truck has sudden slowdown with speedometer drop to 40S then recovers as truck speeds up on it's own. Same day as trying to park, in drive, pressing on gas engine revs but does not move. Today (7 days later) accelerating from stop transmission sticks in low gear. Has had powertrain recall applied.

- Ghent, KY, USA

Vehicle gets stuck in first gear sometimes and wont shift, several times vehicle has shifted to first gear on its own, also vehicle shifts erratically and gets stuck in third gear, dash quits speedo, tach, info center on dash quits working as well as odometer. Have to key off to re-set. This has happen mostly on city streets and occasionally on the highway.

- Oceanside, CA, USA

When driving vehicle at 35-40 mph abruptly downshifted to first gear. RPM's went very high, I quickly slowed down enough for the truck to shift to second gear. This happened a couple weeks after I brought the truck in for the 19S19 safety recall to green Ford in greensboro nc. This was the first time that this downshift happened.

- Greensboro, NC, USA

The contact owns a 2013 Ford F-150. While driving 25 mph, the vehicle downshifted abruptly without warning. The failure recurred while driving 65 mph. Prior to the failures, the contact took the vehicle to apple Ford (8800 stanford blvd, columbia, md 21045, (410) 290-1100) and was informed that the VIN was included in NHTSA campaign number: 19V433000 (power train). The contact called the same dealer about the failures and was given an appointment for an inspection. The contact attempted to contact the manufacturer, but was unsuccessful. The vehicle had not been repaired. The failure mileage was approximately 106,000.

- Annapolis, MD, USA

My 2013 F-150 will suddenly downshift while I am doing 25-35 mph. Sometimes it will not upshift from 1st gear. It may take several seconds or several minutes for it to shift out of 1st gear. When it does upshift again it will slam into the higher gear. Sometimes the speedometer stops working, the airbag icon comes on, the engine icon comes on, a wrench icon comes on, sometimes the display is a series of dashes and sometimes the display is blank. If I stop and restart the engine sometimes the symptoms go away and sometimes the icons remain visible.

- Redmond, WA, USA

The end of last may, pulling our camper up the raton pass, in a construction zone and a foggy sleet storm the mil illuminated, the engine died and we were barely able to negotiate our way back to the shoulder, after just having merged into the left lane. We were able to restart the truck and it died a couple more times along the way so we took it to xit Ford in dalhart tx. The tech there found a bunch of codes stored in the PCM, cleared them and sent us on our way and the drive back to dallas was uneventful. After we got home, the wife was driving her truck on the freeway and it died on her on 3 different occasions, so I took it to North central Ford, since they had done a PCM recall re-flash (19V-075) on it prior to leaving for our trip. They told us there was an even newer re-flash and the preformed that and it seemed to settle down. With the recent cold snap we have had, the truck has started to exhibit a "a crank no-start" symptom and with a little research I came across "tsb 15-0137" which fits all of our symptoms to a tee. This is a very dangerous situation... having your truck die on you, while pulling a trailer, up an almost 8000 foot pass, in a storm... it is a wonder we were not killed! the tsb was published September 2, 2015 and covers F150 model years 2009 - 2014. I believe Ford should issue a recall for this, there are many people on the internet complaining about having the same issue and I would not have found the cure without them. The issue is caused by the fuel pump control module fuse not having contacts large enough to carry the current required, getting hot and melting in the fuse box. The remedy listed in the tsb is a new fuse with contacts at least 10 times larger. When I checked our truck fuse 27 was indeed melted and I ordered el3Z-14293-a as specified in the tsb. I am also surprised that neither dealership seemed to know about the tsb.

- Plano, TX, USA

Violent downshift from 6th to 1st at high speeds 60+mph, semi-violent down-shift from 4th to 1st and mid 25-45pmg, transmission remaining in 3rd gear independent of speeds. This is all after having completed the software update that was supposed to have fixed the issue. An important note is that my truck was not having this issue until they did the software update to prevent this from happening.

- Wenatchee, WA, USA

The contact owns a 2013 Ford F-150. While the vehicle was parked on a down hill driveway, it began to roll backwards. The gear was shifted into park, but the parking brake was not applied. There were no warning indicators illuminated. The contact was able to stop the vehicle by depressing the brake pedal. On a different occasion, while driving 50 mph, the check engine warning indicator illuminated and the vehicle began to shake forcefully. The contact depressed the accelerator pedal, but the vehicle failed to exceed 50 mph. The contact was able to park on the side of the road for thirty minutes before restarting the vehicle and continuing to drive with no failure. The contact opened the hood and noticed that the radiator was covered in oil. The vehicle was taken to rod baker Ford sales Inc. (located at 16101 S Lincoln hwy, plainfield, il 60586, (815) 436-5681), but was unable to duplicate the failure. The manufacturer was not notified of the failure. The failure mileage was 104,219.

- Plainfield, IL, USA

The contact owns a 2013 Ford F-150. While driving various speeds, the vehicle suddenly downshifted from fifth to second gear, causing the speed to abruptly decrease. In July of 2019, the vehicle was serviced at gloff Ford (1206 N ave G, clifton, tx) per NHTSA campaign number: 19V433000 (power train), but the failures continued. The vehicle was taken back to the dealer and the failure was duplicated; however, they determined that a simple tune-up was needed. The manufacturer was notified of the failure. The failure mileage was 148,000.

- Valley Mills, TX, USA

After the first incident with sudden down shifting of my transmission, I took my truck in to my local Ford dealership. I was informed that a new programming fix was available for the active recall. The "fix" was completed, and now about 3 weeks later the truck continues to downshift suddenly. Not only sudden downshifting, but during acceleration the transmission seems to struggle shifting out of first gear. My truck only has about 57K miles.

- Acworth, GA, USA

Was driving 2013 Ford F150 FX4 with ecoboost engine about 60 miles per hour when truck suddenly shifted into 1st gear and caused truck to rev RPM's and rapidly and unexpectedly to decrease speed due to shifting to first gear almost causing an accident on a city street. After the speed decrease, unable to get car into higher gear and drove at very low speeds to exit road. Turned car off and on and it not help. After about 5 minutes, car was able to drive but experienced the issue several more times driving to mechanic. Another family member experienced the same issue the day before, but did not realize the truck was shifting into 1st gear. Took truck to mechanic and ran diagnostics for $100 fee and was told me to take to dealership for a known issue. At the dealership, a "fix" was implemented, but the fix caused another issue and when the air conditioning started, the whole dash vibrates and make loud noises. Dealership still has truck trying to figure out issue of loud noise when turning on ac. Did not have issue with vibrating until the "fix" was issued. Nor did the mechanic notice the issue with the ac when it was taken in for a diagnostic before taking to dealership.

- Austin, TX, USA

I was driving in town and had to brake hard (not enough to screech the tires) due to the car in front of me. When I tried to accelerate again the truck sort of lagged, took a second to begin accelerating. Things seemed ok for a minute so I continued on my way. Suddenly the RPM needle began to go all over the dial and the wrench light came on. I decided to head back to town since the truck felt strange. As I was driving on a major road (under speed to the side with my flashers on), all of a sudden the truck just stopped accelerating. The engine was still running but I just wasnt going anywhere. I was able to coast to a safe stop. Also I started to smell something like a burning smell so I pulled over, turned the truck off, and called for a tow.

- Churchville, NY, USA