10.0

really awful
Crashes / Fires:
23 / 3
Injuries / Deaths:
25 / 1
Average Mileage:
72,500 miles

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« Read the previous 20 complaints

problem #488

Apr 052019

F-150

  • 60,000 miles
As I am driving in motion on highway or street the truck will down shift by its self causing me to skid to a stop, as I try to accerlearate it will not upshift, for a minute or two. This has happened many times! causing many near crash conditions.

- Hollister, CA, USA

problem #487

May 012019

F-150

  • 48,000 miles
My Ford dealer updated the power train: Automatic transmission control module as per safety recall (NHTSA #19V075000). My transmission still is shifting erratically, especially hard shifting from 5th to 4th. Dealer told me that the software update for this recall did not work as expected for the 2013 model F-150 and Ford has not issued an new software update to resolve.

- Sacramento, CA, USA

problem #486

Apr 012019

F-150

  • 130,000 miles
Ford has yet to fix my recall. I drive 100 miles everyday and have almost have had several wrecks due to the issue. Safety recall- 19S07

- Terrell, TX, USA

problem #485

May 312019

F-150

  • 87,750 miles
Relating to the Ford 19S07 recall. The truck will shift into 1st gear while driving on the highway causing the rear tires to lock up and a sudden unexpected rapid deceleration and temporary loss of control of the vehicle. The recall was announced in February of 2019 and it is now May 31st of 2019 and no remedy has been provided for the 3.5L ecoboost F150's. this is a massive saftey hazard that could cause severe injury or death.

- New Cumberland, PA, USA

problem #484

May 132019

F-150

  • miles
Receives a couple notices from Ford/autonation stating to schedule my truck for repairs. I did so and then dealership tells me that there is no fix as of yet. So what happens now just wait for truck to shift into reverse or park by itself" why even send me these notices if they cannot fix them and waste my time by scheduling when they don't have a software yet to fix it? will I be notified again to get this fix? am I supposed to call every day to see if the software is in? do they provide me a loaner truck in the meantime until they get the software" what is a consumer supposed to do, just drive it until hopefully they get the software and or have a wreck.

- Houston, TX, USA

problem #483

Jul 122016

F-150

  • 36,800 miles
Traveling highway at approx. 60 mph when truck downshifted to lower gear causing rear wheels to jump until truck could be stopped. Pulled to side of road and shut vehicle off. After brief period, started truck and was able to drive awhile normally. Truck did the same thing again and I pulled to side of road and shut vehicle off again. Let stand for awhile, then started vehicle and was able to get home. Took the vehicle immediately to Ford dealership and they replaced the "throttle body assembly as possible cause". my truck had just recently gone out of warranty period per dealership, and I had to pay for the repair. I have not had the problem since this fix (approximately 3 years ago) however I am taking it in for recall to update software specifically for failure of oss. My truck is a 2013 F150 4X4 crew cab with echo boost 3.5L engine.

- Adel, IA, USA

problem #482

Apr 112019

F-150

  • 110,000 miles
After the last recall for the programming of the trans where it could downshift into first gear at any speed the trans shifts really hard into second gear from first gear I just thought it would have to relearn it's self from the last recap but it keeps happening and sometimes it's a pretty hard shift and I recently had the trans fully serviced so I know it's not a maintenance issue

- Aurora, CO, USA

problem #481

May 232019

F-150

  • 72,000 miles
My 2013 Ford unexpectedly downshift into first gear while the vehicle was in motion. I was traveling 40-45 mph. No accident or injuries. This also happened last yea, I was unaware of a recall or issue. I am worried about transmission damage, the current recall doesn't cover transmission service or inspection if you experiences this downshift. Until the recall software is resolved I will not drive my truck on the highway or high speeds as I'm worried it will happen again.

- Las Vegas, NV, USA

problem #480

May 222019

F-150 6-cyl

  • Automatic transmission
  • 47,423 miles
The contact owns a 2013 Ford F-150. While driving approximately 45 mph, the transmission downshifted into first gear on its own, the rear wheels seized, and there was a loss of power steering. The vehicle veered to the right into a ditch and then veered back onto the road towards oncoming traffic. There was no crash or damage. The vehicle was driven to the contact's residence. Poage Ford (1110 us-61 bus, bowling green, mo 63334) was contacted by phone and the contact was informed that the parts were not available to perform the recall repair for NHTSA campaign number: 19V075000 (power train). The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 47,423. Consumer stated after the downshift it seemed as if all electrical power also failed. Car was traded in.

- Wellsville, MO, USA

problem #479

May 172019

F-150

  • 72,000 miles
I received my Ford recall notice on the need to reprogram power train module on or about April 1st 2019. My first instance of my 2013 F150 stx supercab, going into sudden downshift mode and then limp mode (blue wrench signal) occurred around April 12, 2019. I was driving at about 30 miles an hour on a city street when my truck when the truck downshifted by itself and the blue wrench light appeared. My truck went into limp mode and I was unable to drive. After pulling over to the side of the street, I turned off my truck, waited a few minutes and then the issue resolved itself. I took my vehicle into the Ford dealership on April 18, 2019 where recall 19S07 6R80 (reprogram power train module) work was completed. On May 17, 2019, while driving about 30 miles an hour on a city street (without notice or cause) my truck again went into downshift mode, limp mode and the blue wrench light came on. Same as the first instance, I pulled over to the side of the street, turned off my truck, waited a few minutes and when I turned on the truck again the issue was resolved. It was clear that this issue was electrical and no mechanical and the original recall work completed by the dealership did not resolve the issue. On 05/19/2019, I again took my truck to the Ford dealership where this time the module lead frame was replaced after code P0722 was identified. I want the record to reflect that the first recall, reprogramming of the power train module did not work, and left me at risk of a second downshifting incident occurring. My truck had a second incident and after returning to the dealership a second time the leadframe was replaced. I also want to note that the dealership's data that the original recall work was completed on 04/26/2019 is inaccurate. The original recall work was performed by the dealership on 04/18/2019.

- Mcallen, TX, USA

problem #478

Apr 152019

F-150

  • 64,950 miles
The contact owns a 2013 Ford F-150. While driving 50 mph, the vehicle downshifted on its own. In addition, the wheels seized and caused the contact to lose control of the vehicle. The contact received notification of NHTSA campaign number: 19V075000 (power train). The contact stated that grapevine Ford (located at 801 E, tx-114, grapevine, tx 76051, (817) 756-6642) exceeded a reasonable amount of time for the recall repair. The manufacturer was notified and stated that the part was not available for the repair. The failure mileage was 64,950. Parts distribution disconnect.

- Carrollton, TX, USA

problem #477

May 202019

F-150

  • 111,000 miles
When driving the vehicle it downshifts into first gear causing the vehicle to go into "limp mode." The first time this happened we had it towed and then discovered there had been a recall issued. Since then we have had multiple breakdowns of varying degrees. The last down shift almost caused an accident as the back tires completely locked up while driving approximately 45 miles per hour. An independent mechanic has declared the truck unsafe to drive, but our local Ford dealership has stated they can not fix it yet and that the drivability of the vehicle is not their problem.

- Florence, KY, USA

problem #476

May 202019

F-150

  • 118,000 miles
Vehicle shifted into 1st gear while I was going 60mph. Recall was issued customer satisfaction program 19N01 and dealership said there is a hold on fixing the 2013. I asked if I paid for repair out of pocket if they would fix it and was told that no that can't until hold is lifted sometime in 2nd quarter. I have three kids that are with me a lot and I'm concerned about this happening on the highway with a semi behind me. Was I given the correct info on a hold for this repair?

- Baraboo, WI, USA

problem #475

Feb 112019

F-150

  • miles
I have open recall with no remedy available. One dealer did repair when there is no remedy available!!! another dealership confirmed about no remedy and no way to fix it. Now Ford giving me hard time with buyback because if that 'repair' by their dealership. I attach info

- Topanga, CA, USA

problem #474

Mar 312019

F-150

  • miles
The contact owns a 2013 Ford F-150. The contact received notification of NHTSA campaign number: 19V075000 (power train). The contact stated that gervais Ford (located at 5 littleton rd, ayer, MA 01432, (978) 772-6600) exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that the part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.

- Townsend, MA, USA

problem #473

May 172019

F-150

  • 63,000 miles
The transmission will get stuck in 3rd and 5th. Sometimes, it will go to first at highway speeds. Taken to dealer twice for there software patch. Both times it didn't work. I am fearful of driving my truck. I don't want to cause an accident. I took it in today. Ford sent an email last week to service dept. That update does not work on some 2013 trucks... no kidding! waiting for an update to come through Ford!!! Ford should provide.loaners B/C this car is unsafe.

- Gaithersburg, MD, USA

problem #472

May 152019

F-150

  • 81,000 miles
Per recall notice 19S07, previously 19N01, transmission may downshift to first gear while moving at highway speed. I have had 3 instances of problems with and today 05/15/19 truck downshifted to first gear and locked up rear wheels. If another vehicle had been following it would have caused a serious crash with possible injuries. Ford stated they did not currently have a fix although problem has existed with Ford 2013 F150 ecoboost 3.5 engine vehicles for serveral months. I was traveling on highway at approximately 50 mph. This is a Ford transmission problem that has been ongoing for several months with recall notices that were sent out by Ford and they still have no fix.

- Lucama, NC, USA

problem #471

May 112019

F-150

  • 74,000 miles
Truck never had a problem until I took it in for a oil change and to fix a recall problem. After recall fix the next week several times while driving on freeway at 60+mph the car suddenly downshifts in to a low gear and car almost co.ES to a dead stop on the freeway. I pulled over and started the truck again and car worked fi E for a trip. Then the next trip on the freeway the car did it again, this time I noticed a wrench pop up on the display and my speedometer moving up and down. Eventually the speedometer went straight to zero, but still allowing me to drive after placing truck in (fake standard mode. After arriving home I parked car. Turned off engine, restarted and speedometer worked again. Call local Ford dealership and drove car to shop. After having the car for 3 days they're telling me nothing they did on a software update would cause the problem. Yet I never had it happen before and the recall was for the exact problem I'm having. Also it looks like there was a recall on previous years that replaced more than just software. This is a serious issue. I don't believe the claims of only causing 5 accidents with no injuries. This has probably been the cause of 1000S of accidents and also deaths. But people probably are not realizing what's actually happening when a accident acurrs. After research it looks 5O be possible lead frame or speed sensor. Idk but my family will park this truck and never drive again until fixed again the recall fix caused the problem, differently did not fix. 1.5 million F150 owners are on the road. I will never be behind a F150 again in case the have the same problem I did.

- Cypress, TX, USA

problem #470

Feb 122019

F-150

  • 0 miles
The contact owns a 2013 Ford F-150. The contact received notification of NHTSA campaign number: 19V075000 (power train). The contact called the randall Ford dealer (479-452-1311, located at 5500 rogers ave, fort smith, ar 72903) and it was confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Muldrow, OK, USA

problem #469

Nov 132018

F-150

  • 77,000 miles
The contact owns a 2013 Ford F-150. The contact stated that the vehicle downshifted independently to first gear at 25 mph and jerk violently. The contact depressed the brake pedal to control the vehicle. There was no warning indicator illuminated. The contact stated that the failure recurred four times on the highway. The vehicle was included in NHTSA campaign number: 19V075000 (power train) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called autoserv Ford of tilton dealer, located at 40 E main St lot B, tilton, nh 03276, (603) 729-1166, to schedule an appointment and was informed that the part was not available. The manufacturer was not made aware of the failure. The approximate failure mileage was 77,000. Part distribution disconnects.

- Franklyn, NH, USA

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