10.0

really awful
Crashes / Fires:
23 / 3
Injuries / Deaths:
25 / 1
Average Mileage:
72,449 miles

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« Read the previous 20 complaints

problem #513

Sep 192018

F-150

  • 56,000 miles
Unexpectedly downshifting into first gear when at speeds of 40 mph. Then sudden upshift to fourth than in limb mode. Found also that the transmission quick connect was leaking and lost all transmission fluid and no warning lights to let me know that all the fluid was missing. Ford told me that I required a new transmission but it took them a week to notice that transmission fluid was missing. They told me that they tighten up the quick connect and the leak may stop. Well, a day later still have the problem of upshifting and downshift at 3rd to fourth. All the fluid was missing again no warning lights. I replace lines and fuild and the upshift and down shift is gone but now have grinding of the thrid and fourth gear.

- Belford, NJ, USA

problem #512

Apr 012019

F-150

  • 72,000 miles
The contact owns a 2013 Ford F-150. The contact stated that the recall notice for NHTSA campaign number: 19V075000 (power train) was received. Santa margarita Ford (30031 santa margarita pkwy, rancho santa margarita, ca) and the manufacturer were contacted and stated that the part for the recall was not available and no estimated time for the repair could be given. The contact indicated that the vehicle experienced the failures listed in the recall, which included unexpected downshifting. The vehicle was not diagnosed or repaired. The failure mileage was 72,000. Parts distribution disconnect.

- Foothill Ranch, CA, USA

problem #511

Feb 142019

F-150

  • 140,000 miles
The contact owns a 2013 Ford F-150. On several occasions, while driving various speeds, the vehicle downshifted into first gear without warning. The vehicle was taken to an independent mechanic who diagnosed that the transmission needed to be replaced. The vehicle was repaired, but the failure recurred. Darcars Ford lanham (located at 9020 lanham severn rd, lanham, md 20706, (301) 459-1100) was contacted by phone and informed of the failure. The vehicle was included in NHTSA campaign number: 19V075000 (power train). The manufacturer was not notified of the failure. The approximate failure mileage was 140,000.

- College Park, MD, USA

problem #510

May 162019

F-150

  • 170,000 miles
Noticeable increase in shifting times and in some cases slipping/missing gears. This occurs on highway driving and regular driving and most noticeable when attempting to pass a vehicle, increase in speed when entering the highway, or when climbing a hill and the vehicle downshifts. Decrease of power is noticed when starting at a stopped position and a hesitation. Vehicle was taken to a Ford dealership for manufacturer recall 19S07 (https://www.NHTSA.gov/recalls?VIN=1ftfw1et6dkf[xxx]#VIN) and I was told that they received notice not to reprogram 2013 F150's with a 3.5L engine and that new programming had to be developed for these vehicles. I also received a notice in the mail about an additional recall for my vehicle (not listed in NHTSA) where a speed sensor failure may occur which require replacement of the transmission (see attached). When I've described the problems I've been experiencing with my vehicle to the Ford dealership, I was told they were not symptoms of either of the recalls and would not qualify for repair under the recalls. The issues were first noticed around May 16, 2019 and have been noticed a number of times since then. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Port Allegany, PA, USA

problem #509

May 312019

F-150

  • 66,000 miles
My vehicle experienced a sudden complete failure of one of the transmission cooler lines just before the quick disconnect. This occurred while driving under normal conditions and under acceleration. The failure was unexpected and allowed a large amount of hot trans oil to spray on the hot exhaust manifold and turbo charger on the R side of the engine. The amount of white smoke was enough to stop traffic behind me. Oil spray was noticeable on the entirety of my truck. Please note this is a major risk of fire happening. The volume of hot trans fluid combined with hot exhaust and the even hotter turbos could easily ignite. Online research has shown me that this is a very common failure on the F 150 trucks in this model year range. The fact that the dealer had all lines in stock tells me this is fairly common. Please note the attached picture is not my actual failed line but that of an identical failure to mine found on the internet.

- Fairport, NY, USA

problem #508

Jun 142019

F-150

  • miles
I received notice of recall to schedule repair (software) upgrade. I contacted the dealer several times to only be told to keep calling back to see if they have received the software upgrade from Ford. They said there is no problem with continuing to drive the truck until the problem is repaired.

- Atoka, TN, USA

problem #507

May 162019

F-150

  • 61,112 miles
I engaged 4X4 low to pull some one out of the mud, heard a loud clunk after moving forward a few feet. Pulled out the car when I put it back into neutral selected 2H at a slight roll the truck lost movement. The pop up box went away I put it in drive would not move, tried reverse same thing. The speedometer worked and the gear selection worked said I even shifted into second gear. I had to shift back to 4L same thing shifted into 4H started moving then back to 2H. Have not even tried 4L since truck only had 61000 miles

- Murphysboro, IL, USA

problem #506

Jun 122019

F-150

  • 58,000 miles
I was on my way to work as a firefighter for my shift when with no warning my truck went from high gear straight down to first gear then to park causing sudden stop and a minor accident on I275 cincinnatti then coming home it instantly went into park on us route 50 causing my truck to go out of control and swerved over into the oncoming lane almost hitting someone head on then could not move the truck as it was stuck in park sitting sideways between both lanes I finally was able to get it to move again but it barely moved as it was in high gear stuck there. I was able to barely remove it from the road and had to have a tow truck retrieve it and bring it to my house this is a real safety issue that Ford is not in a hurry to fix on a recall issue on the transmissions therefore leaving me without a truck or vehicle to drive almost had a serious crash twice now. Plus my transmission is completely out of my truck now no movement for any loading etc.

- Amelia, OH, USA

problem #505

Jun 062019

F-150

  • miles
The contact owns a 2013 Ford F-150. The contact received a recall notice for NHTSA campaign number: 19C075000 (power train). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Briggs automotive (1901 S main St, fort scott, ks 66701, (620) 215-4881) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fort Scott, KS, USA

problem #504

Mar 182019

F-150

  • miles
The contact owns a 2013 Ford F-150. The contact received a recall notification for NHTSA campaign number: 19V075000 (power train) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Webb Ford (9809 indianapolis blvd, highland, in 46322) confirmed that parts were not available to perform the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Whiting, IN, USA

problem #503

Jun 012019

F-150

  • 52,000 miles
The contact owns a 2013 Ford F-150. While driving approximately 53 mph, the transmission erroneously downshifted from fifth to first gear, causing the vehicle to abruptly slow down. Also, while driving various speeds, the transmission would rapidly shift between fourth and third gears, and fifth and sixth gears, which caused the vehicle to jerk. The vehicle was taken to ferrario Ford (2472 corning rd, elmira, NY), but the cause of the failures could not be determined. The manufacturer was also notified. The failure mileage was 52,000.

- Pine City, NY, USA

problem #502

Jun 112019

F-150 8-cyl

  • 99,000 miles
Hello, my name is [xxx] and I just recently purchased a 2013 Ford F-150 with 98,500 miles 3 weeks ago. I had just gotten home from work and I had to take my girlfriend to meet someone. As we were pulling out the driveway I noticed that on the gear indicator in the gauge cluster it showed I was in 5th gear, I tried to accelerate a little thinking it was a bug in the cluster but it was actually in 5th gear. I got to the end of the driveway and shut the truck off. I proceeded to start the truck back up and pull out of the driveway because everything had seemed like it went back to normal. About 5 minutes down the road as I was going 60 mph the truck locked up the rear tires and skidded into the opposite lane, luckily no one was approaching me. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Ringgold, GA, USA

problem #501

Jun 082019

F-150

  • 54,000 miles
Transmission unintended downshift to first gear while driving on highway over the speed of

- Cincinnati, OH, USA

problem #500

Jun 092015

F-150

  • miles
The contact owns a 2013 Ford F-150. The contact received a recall notification for NHTSA campaign number: 19V075000 (power train). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Philpot Ford (1400 us-69, nederland, tx 77627, (866) 796-0839) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Naederland, TX, USA

problem #499

Apr 032019

F-150

  • miles
The contact owns a 2013 Ford F-150. The contact received a recall notification for NHTSA campaign number: 19V075000 (power train). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to capital Ford (located at 3660 S carson St, carson city, nv 89701, (775) 882-5353), but the part was not available. The manufacturer was contacted and stated that the contact would receive a second notification when the part became available. The contact had not experienced a failure. Parts distribution disconnect.

- Sparks, NV, USA

problem #498

Jun 052019

F-150

  • miles
The dealership's first available appointment to address the recall was two weeks out. After trying to get an earlier appointment as the transmission had shifted gears while we were towing a trailer down a hill almost causing us to crash. The receptionist then told us that they actually cant make the correction and that we would be receiving a letter in the mail and refused to take our vehicle in.

- Lahaina, HI, USA

problem #497

Jun 052019

F-150

  • miles
Ford has known about the leadframe issue on the transmissions for a very long time. Their fix, besides extending the warranty, is to modify the software. However, they've now delayed that fix until an expected October date for my 2013 F-150. That is totally unacceptable. They should be required to replace the leadframe now.

- Superior Twp, MI, USA

problem #496

May 242019

F-150

  • 74,000 miles
My truck is affected by an open recall and Ford will not fix it. This has already cost almost $500, completely out of my own pocket. The truck downshifted from 6th gear to 1st while I was diving on the highway at 55 mph. This caused a transmission line to completely sheer at the connection. There is currently a recall for this exact problem but the Ford dealership told me they were informed in am email from Ford not top flash the update for 2013 models because it wasn't working. In response, the dealership fixed the line and charged me full price. Now the service wrench is flashing again.

- Wichita, KS, USA

problem #495

May 012019

F-150

  • miles
May 2019 received an additional notice from Ford Motor Co. Customer satisfaction program notice #19N01, received saferty recall NHTSA 19V-075/srn 19S07. Seems to me that once Ford Motor Co decides to affect the safety recall, they should also check out this new problem as well while the vehicle is at the dealership. Ford knows this is going to be an issue, so instead of offering to extend warranty to 150,000 miles or until Nov 30, 2019. They should automatically inform dealerships to inspect and perform corrective measures to maintain their "quality one" matrix as they profess.

- Howell, NJ, USA

problem #494

Jun 022019

F-150

  • 75,000 miles
While driving on 6/2/2019 at about 40 miles per hour I suddenly felt like I had been hit in the rear end by a truck. The transmission down shifting also caused the failure of the U-joint on the truck. When taking it to my local repair shop there was also metal found in the bottom of the transmission pan now resulting in a need to replace or repair the transmission at considerable expense $4000+. in looking up to see if there are any recalls I found what had happened. 'Ford recall number: 19S07 'recall description: On your vehicle, an intermittent failure of the output speed sensor (oss) in the transmission may result in an unintended downshift to first gear. 'risk to safety: An unintended downshift into first gear can cause an abrupt wheel speed reduction, which could cause the rear tires to slide until the vehicle speed slows down. This condition could result in a loss of vehicle control, increasing the risk of a crash. Along with this recall was this field service action items ' 'fsa title: Transmission molded leadframe extended coverage 'field service action number: 19N01 however I can not find anything out about getting the repairs that were caused by this to be covered.

- Booneville, AR, USA

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