10.0

really awful
Crashes / Fires:
23 / 3
Injuries / Deaths:
25 / 1
Average Mileage:
72,500 miles

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« Read the previous 20 complaints

problem #408

Mar 092019

F-150

  • 94,000 miles
The vehicle down shifts from 4th or 5th gear to 1st gear, while in motion traveling on highway causing engine to rev very high, wheels skid, and unexpected lose of speed. Check engine and mechanical light come on. The shift caused a dangerous situation in heavy traffic.

- Birmingham, AL, USA

problem #407

Mar 102019

F-150

  • 120,000 miles
While accelerating from a stop, transmission shifts from 1st to 5th. This prevents the vehicle from accelerating properly. Must pull over and restart vehicle to reset the transmission to 1st. Very dangerous when pulling into traffic!! while driving at 70 mph on the interstate highway with the cruise control engaged the vehicle will shift to 5th. Cruise control goes out, speedometer goes to 0, odometer goes blank. Check engine and airbag lights come on, truck goes into limp mode (doesn't want to accelerate). See picture of instrument panel, I was driving @ 65-70mph at the time. Must pull over and restart vehicle to reset transmission. This has happened sporadically many times. At least my vehicle hasn't shifted from 6th to 1st like so many others I've read about...yet!!!!

- Princeton, IL, USA

problem #406

Feb 192019

F-150

  • 56,162 miles
The contact owns a 2013 Ford F-150. The contact received a recall notice for NHTSA campaign number: 19V075000 (power train). The contact took the vehicle to ken wilson Ford (769 champion dr, canton, nc 28716, (877) 740-8559) for the recall repair. The contact stated that the transmission failed after the recall repair. The manufacturer was contacted and stated that since there was an open recall, the contact would be responsible for the repair cost if he took the vehicle to another dealer. The vehicle was not repaired. The failure mileage was 56,162.

- Canton, NC, USA

problem #405

Mar 022019

F-150

  • 58,000 miles
Sudden down shift causing whining noise in transmission fearful of crash and lateral damage to transmission no resolve from Ford on problem no software available

- Malden, MA, USA

problem #404

Mar 092019

F-150

  • 110,000 miles
The contact owns a 2013 Ford F-150. The contact stated that the transmission was faulty. The vehicle hesitated and powered down at will. The failure occurred more than twice. There were no warning indicators illuminated. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 110,000.

- Louisville, KY, USA

problem #403

Mar 102019

F-150

  • 154,000 miles
The contact owns a 2013 Ford F-150. While driving 70 mph, the vehicle downshifted into first gear. The vehicle was included in NHTSA campaign number: 19V075000 (power train). The failure recurred once. The dealer and manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 154,000.

- Irving, TX, USA

problem #402

Jan 282019

F-150

  • 90,000 miles
The contact owned a 2013 Ford F-150. While driving approximately 55 mph, the rear of the vehicle seized and fishtailed to the right and to the left. The vehicle spun around, struck a couple of trees, rolled over, and crashed into a ditch. There was no warning indicator illuminated. All the air bags deployed. A police report was filed. The front passenger sustained multiple injuries that required medical attention. The vehicle was totaled and was towed by the insurance company. The dealer and the manufacturer were not contacted. A week later, the contact received notification of NHTSA campaign number: 19V075000 (power train). The cause of the failure was not determined. The failure mileage was 90,000. Parts distribution disconnect.

- Oconto, WI, USA

problem #401

Mar 072019

F-150

  • 76,000 miles
While driving at 70mph noticed my truck had down shifted into 5th gear, I slowed to pull over and noted the airbag light was on, the wrench indicator and speedometer was at zero. My truck suddenly down shifted to 1st gear at approximately 25-30 mph. I was able to stop safely at the shoulder and turned the ignition off and restarted. My truck started normally. I went to Ford huntington beach and described the situation. After evaluating dealer stated trans fluid full, poss lead frame damage and valves getting stuck. $1600! I informed the dealer of the pending recall for the transmission on this vehicle and was informed that it only covered a software upgrade. Damage caused by a known fault should be covered by the manufacturer.

- Huntington Beach, CA, USA

problem #400

Feb 202019

F-150

  • miles
Feb 19, 2019 started experiencing drive train problems. While driving my truck it would suddenly downshift into first gear and will not change gears, also from a stand still the vehicle will not change gears from a stop and start. On Feb 21, 2019 I took my vehicle to precision Ford dealership of lillington, nc where a tsb 13-6-8, (obdii data code P070) open recall 19S07 was diagnosed. They were aware of the open recall but could not repair it until approved by the Ford company. I contacted the Ford company on Mar 8, 2019. They will not have the software available until the second quarter of this year to make the necessary repairs, and they will not reimburse me if I pay to have my vehicle repaired. I feel this decision is unprofessional of the Ford company and a total inconvenience for me to be without transportation with no indication or timeframe of when I can get my vehicle repaired. At this rate my vehicle will be inoperative for no less than 2 - 3 months which I feel is no fault of mine but a lack of expediency on behalf of the Ford company.

- Dunn, NC, USA

problem #399

Jan 212019

F-150

  • 83,900 miles
The contact owns a 2013 Ford F-150. While driving 60 mph, the transmission suddenly downshifted into first gear and the rear wheels locked up until the vehicle almost came to a complete stop. Paul cerame Ford (11400 new halls ferry road, florissant, mo 63033, (314) 838-2400) and the manufacturer stated that the remedy to repair the failure would not be available until after the second quarter of 2019. A loaner vehicle would not be provided. The vehicle was not diagnosed or repaired. The failure mileage was 83,900.

- Florissant, MO, USA

problem #398

Mar 042019

F-150

  • 103,000 miles
Ford Motor Company (Ford) is recalling certain 2011-2013 F-150 vehicles equipped with a 6-speed automatic transmission (recall #19S07). The transmission may unexpectedly downshift into first gear, regardless of vehicle speed. I received a recall notice (letter) from Ford informing me of this issue. Problem is my truck has been downshifting from 6th gear to first without warning for the past month (Feb.-March 2019). I notified Ford Motor Co. And was informed your vehicle has a defective part and this recall doesn't cover this. According to Ford, the recall is only a software download to override this issue. The recall letter stated my truck was safe to drive (really!!) I scheduled a appointment with a local transmission service center to inspect and repair. I don't trust the local Ford dealerships. Thanks Ford Motor Co, for all your help.. this recall is a bunch of bs!!

- Trenton, OH, USA

problem #397

Mar 072019

F-150

  • 107 miles
When braking the engine keeps going and wont stop. Have to put car in park and shut off. Truck just propells forward when brake pressed

- Menomonee Falls, WI, USA

problem #396

Mar 052019

F-150

  • 82,750 miles
Ford recall 19S07 under this program, it is only a software fix to program the vehicle to ignore the symptoms of failure. The software patch programs the computer to ignore errors in the oss sensor. This could mask true problems with the oss and thus the transmission as a whole. Further, it could cause a catastrophic failure of the transmission, engine, or both. Our vehicle started experiencing the symptoms described in this recall on or about February 10, 2019. As my wife was accelerating onto the highway, it shuttered and downshifted into first gear. After a few moments, the vehicle shifted back up normally. As soon as the recall was issued, I scheduled an appoint with andy mohr Ford in plainfield, in to have the vehicle repaired on or about February 26, 2019. I was informed that the software patch for the 2013 models will not be available until the second quarter of 2019. I advised the service representative that we were experiencing the issues described. I was advised that the vehicle was not safe to drive. I contacted Ford's customer care and was advised the same thing but that they would not provide a rental vehicle in the interim until the fix was issued. On or about March 5, 2019, I spoke with the service representative with andy mohr Ford again and was advised that the software patch would not actually fix the issue of the transmission downshifting. Further, it was stated that the vehicle is not safe to drive. Further, that this fix would simply mask the issue that was potentially wrong with the vehicle and that Ford would not cover the repair for the actual defect.

- Danville, IN, USA

problem #395

Feb 222019

F-150

  • 42,450 miles
The contact owns a 2013 Ford F-150. While driving highway speeds, the transmission downshifted into first gear. Also, the wrench icon and check engine indicator illuminated. The failure recurred. The vehicle was taken to natchez Ford Lincoln (888-508-9699, located at 14 sgt prentiss dr, natchez, ms 39120) where the technician reprogrammed the computer, but the failure recurred. The vehicle was taken back to the same dealer who diagnosed that the lead frame and the connector in the transmission needed to be replaced. The manufacturer was made aware of the failure and referred the contact to NHTSA. The vehicle was not repaired. The failure mileage was 42,450.

- Natchez, MS, USA

problem #394

Nov 132018

F-150

  • 104,500 miles
Vehicle down shifted into first gear causing the wheels to lock up.I was doing 75 mph on the highway

- Grafton, WI, USA

problem #393

Mar 022019

F-150

  • 50,000 miles
Widely reported- please read carefully! very similar to existing recall*, but not the same. Potentially deadly. Current recall does not address the sudden up-shifts mentioned here. 2013 Ford F-150 mfg defect: Molded leadframe assy in 6R80 transmission symptoms: Intermittent loss of speed signal causes sudden/unexpected slamming upshift from 1st gear to 5th when accelerating from a stop, causing a complete and unexpected loss of all acceleration. Indications: 5th gear suddenly indicated on display, dashes replace numbers on speed/mileage related displays (mpg, odometer). Speedometer may read 0, airbag symbol pops on, large orange wrench symbol may briefly appear. Pressing on accelerator does not cause downshift. Motor may stall. Remains in 5th gear without some other corrective action. Turning engine off and back on will reset the computer, and vehicle operates normally until next occurrence. Dangers: This could be fatal when pulling out into oncoming traffic, both from the side (pulling out in front of oncoming traffic from side street) or from rear (sudden, unexpected loss of speed/ no brake lights). Ford cannot fix this by re-programming the vehicle to ignore the faulty sensor any more than you can ignore an oncoming cement truck or train. Repair is approximately $800. If not recalled, owners may try to live with the risks or trade to an unknowing person, endangering lives of others. *this defective part is also the root cause of Ford recall #19S07, involving sudden violent down-shifts (not upshifts). Ford is avoiding the problem by re-programming the ECU to ignore the intermittent speed signals, allowing the transmission to fail more gracefully, defects to be repaired at owner's expense. This approach will not work for the up-shift problem. The defective part should be immediately replaced at Ford's expense to correct both problems.

- Brandon, MS, USA

problem #392

Mar 012019

F-150

  • miles
The contact owns a 2013 Ford F-150. The contact stated that while driving at 45 ' 50 mph, the transmission abruptly downshifted to first gear. As a result, the contacts torso slammed into the steering wheel. The contact received notification of NHTSA campaign number: 19V075000 (power train). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. Brighton Ford (8240 grand river ave, brighton, mi 48114, (810) 227-1171) was contacted and confirmed that the recall remedy was not available. The manufacturer was made aware of the issue. The approximate failure mileage was unknown. The VIN was not available.

- Gregory, MI, USA

problem #391

Feb 042019

F-150

  • 149,000 miles
While driving and in 6th gear on a 2 lane rd, the truck shifted down into 1st and caused me to slide off the road. Wheel almost locked up. I turned the truck off and restarted about 10 minutes later. Placed the shifter in manual and used manual to get home. They next day truck ran but engine runs rough and trans acts up now and then.no damage but now the truck doesn't run right. I cleared the codes but not much better.

- Port Charlotte, FL, USA

problem #390

Mar 012019

F-150

  • 59,470 miles
Today my wife was driving my truck with our two kids down interstate I79 at 70 miles per hour and the truck shifted itself too first gear locked up the rear tires and about made them wreck. I had too leave my job to get them off the side of the road and drive my truck back too work this is not only a issue but it could get someone seriously hurt

- Mount Clare, WV, USA

problem #389

Feb 272019

F-150

  • 87,000 miles
Moving gradually picking up speed after stopping at red light truck got to 4th gear and then proceeded to down shift all the way to 1st making it seem like some one hit me from behind. This caused my truck to go from about 35mph to 10mph very quickly and I was lucky not to be hit by the car behind me and causing an accident.

- Lorton, VA, USA

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