10.0

really awful
Crashes / Fires:
23 / 3
Injuries / Deaths:
25 / 1
Average Mileage:
72,500 miles

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« Read the previous 20 complaints

problem #388

Feb 232019

F-150

  • 143,000 miles
2013 Ford F-150 shifts from 5th or 6th to 1st gear without warning. Truck slows down at a extremely fast pace, engine repair light comes on, airbag light comes on and speedometer stops working. Happened while going 70 mph almost causing me to wreck my truck. This was on Saturday night, started my truck on Monday and ran fine, on the way to the dealership transmission problem happened again twice on the way, dealership reprogrammed ECM and was notified that they were still having problem and needed to replace the molded lead frame to fix the problem.

- Winnie, TX, USA

problem #387

Nov 222018

F-150

  • 55,920 miles
Jumps from high to low gear while truck is in motion when driving at low and high speeds on country, city and highway roads. Has also occurred when stopped to make a turn into traffic.

- Pickens, SC, USA

problem #386

Feb 202019

F-150

  • 63,580 miles
The contact owns a 2013 Ford F-150. While driving approximately 30 mph, the transmission suddenly malfunctioned and erroneously downshifted from fourth into first gear, causing the vehicle to abruptly reduce speed. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 63,580. The VIN was invalid.

- Philadelphia, PA, USA

problem #385

Feb 222019

F-150

  • 90,000 miles
Ford F-150 recall - current recall from February 2019 for the unintended downshift into first gear on 2013 F-150 did not correct the problem of sudden loss of gear and unexpected downshifting. Vehicle software was updated per the recall and the vehicle continues to experience sudden downshifting. While driving on a city street immediately after completing the recall repairs, the vehicle lost gear and suddenly downshifted into 1st gear from 5th gear nearly causing an accident. Rear tires have locked up on occasion while driving. Vehicle had to be towed back to Ford dealership in newnan, Georgia within one hour of picking it up from the same dealership after they had completed the recall software update. Ford dealership in newnan, Georgia then ran diagnostics and identified the lead mount cable as the issue.

- Sharpsburg, GA, USA

problem #384

Feb 242019

F-150

  • 69,147 miles
Takata recall. I put my truck in drive and as soon as I get over 2-5 mph it shifts from 1st gear to 3rd. When this happens I loss the speedometer and my turn signals will not turn off. Check engine light comes on with a big wrench in the center of my gauges. Will not down shift below 3rd and will not go into 6th. Also the odometer, mpg, and trips all go blank.code P0720. Output speed sensor circuit. I'm told by Ford and a transmission shop that it's in the transmission! truck just hit 69147 miles and I haven't owned it three weeks yet.

- Salisbury, NC, USA

problem #383

Feb 202019

F-150

  • 56,473 miles
I noticed my F150 shifting strange at some points recently(with in the last couple months) then I was watching the news and saw that there was a recall issued on 11-13 F150S. So I called my local Ford dealer and they looked up my vehicle to see if it was affected by the recall. It was part of the recall so they asked me to set an appointment for it to be fixed. So I did, I left it with them for two days on the second day they called to tell me they can't fix it because Ford hasn't developed the software to fix it and it won't be available until sometime in the second quarter of the year. I asked them if I was going to get a rental until it can be fixed due to it being a safety concern. I drive my 2 small children in this vehicle daily. They told me no and that I would need to call Ford. So I called Ford and after multiple attempts to try and speak to a manager in their customer relations department I finally get a call from lenny the manager who processed to tell me that 'safety is not a justifiable reason for them to issue me a rental' so I asked him what happens when myself or my children get hurt or killed due to the nature of the recall being that my truck can suddenly downshift to first gear as I'm going down the highway. He did not have any answer for that and told me there's nothing he can do. So I then asked to talk to someone above him. He said there wasn't anyone above him. I'm very concerned about driving this truck especially with my children in it if it can downshift to first gear at anytime. That can cause a big problem and hurt or kill anyone in my truck and others on the roadways. This is a big safety issue because it's putting motorists at possible risk every time one of these affected vehicles is driving down the road. And they don't have any way to fix the problem yet.

- Las Vegas, NV, USA

problem #382

Feb 152019

F-150

  • 71,000 miles
While in motion (60mph) going down a highway, the truck shifts from 6th gear to 1st gear without warning.

- Herscher, IL, USA

problem #381

Feb 022018

F-150

  • 63,518 miles
We found out recall after accident last year - when turning - automatic transmission downshifted locked, vehicle skid and caused accident. Was declared a total loss by insurance, we told them was not our fault. We had to pay deductible and out of pocke to try to replace vehicle. Now same vehicle is also under same recall.

- Southwest Ranches, FL, USA

problem #380

Jan 252019

F-150

  • 90,000 miles
Vehicle shifted into 1st gear when in 6th. Ran off the road almost causing an accident. Called corporate and they said there was nothing they could do. Took it to the Ford dealership for diagnostics. Bad molded lead frame. Ordered parts, dealership opened up pan and found metal shavings. Did not install parts because they said tranny was no good. Ford does not want to fix damaged tranny although vehicle now has recall for this exact issue. Contacted both corporate and dealership and pretty much told me there was nothing they can do, although they told me they would fix issue. I been lied too, made believed that issue was going to be fixed. Its been over a month of back and forth chirping with both corporate and dealership and im tired of this sick game of making customers believe they will fix the issue and turn right back around and say no. Im stuck and in disbelieve. Im making a huge deal because I had my 6month old boy in the backseat when this happend and Ford could have cared less.

- Malin, OR, USA

problem #379

Feb 202019

F-150

  • 79,000 miles
Vehicle speedometer will stop working while moving and vehicle goes into limp mode only 5th and 3rd gear. If you are pulling out the vehicle will stall leaving the possibility for a crash. Ford reflashed the PCM per the recall didn't fix the issue. Now the say they need to change the lead fram which was recalled on trucks before this year but not this truck. A lot of these trucks are having this issue.

- Vale, NC, USA

problem #378

Jan 092019

F-150

  • 38,000 miles
Unexpectedly down shift into 1 gear from 4th while driving 30+ mph, local street driving: Happened 4 times, each time I was on an up hill incline, adding power to increase speed. 1st thing that would happen is a loss of torque, shortly after the gear would drop from 4th or 5th to 1st and the drive train would act as a break rapidly bringing the truck to a near stop. Speedometer and odometer would zero out.I could get it to reset after a while.

- South Portland, ME, USA

problem #377

Feb 092019

F-150

  • 83,354 miles
Tranmissiom shif to first speed

- Miami Gardens, FL, USA

problem #376

Oct 072018

F-150

  • 52,000 miles
Took vehicle out of garage after warm up and while accelerating to 55 mph the transmission went into neutral. I let off the accelerator and the transmission shifted down into a much lower gear. At first I thought the brakes had locked up and pulled over to the side. I put the truck in park and went out to see if I had a smoking brake. Nothing looked wrong so I got back in and started to pull away from the curb and the vehicle went into neutral the shifted into a higher gear then into a lower gear. I let off the accelerator and put it into neutral then tried drive again. The erratic shifting continued for about 5 miles then seemed to work correctly. The next day I attempted to bring it to work to get it looked at and the same situation occurred except the vehicle then downshifted to 1st and would not come out. I stopped shut the truck off and started again and was able to get the vehicle to a dealer with the erratic shifting into lower gears for 30 miles. I have the paperwork from the Ford dealer showing me it was the molded lead frame failed and a connector #al3Z-7G276-D, connector# 6L2Z-7G276-aa. Total cost $1292.94

- Martville, NY, USA

problem #375

Feb 142019

F-150

  • 135,000 miles
The truck will down shift at any given time. I have had this issue happen a couple of times in the city at lower speeds 40 mph or less. Truck will typically get back in sink and drive normal. The latest incident was the scariest. I was on the interstate traveling at 70 mph in 6 gear. And the truck down shifts into 1st gear!!!! locking the rear wheels up in traffic at this speed is dangerous and luckily no one was hurt or killed. Since this issue I avoid interstate or highway travel as the dealerships tell me there is nothing wrong with my truck nor can they fix it if they can't recreate the issue. I don't let family or friends ride in the truck if I have to drive it or let anyone else drive it. I have a truck that's a death trap and is just sitting in my driveway because the dealerships tell me there's nothing wrong with it. I keep track of when it happens at what speeds and dates also. Ford needs to get a handle on this as I hear it's a very common problem!

- Council Bluffs, IA, USA

problem #374

Feb 122019

F-150

  • 102,429 miles
Vehicle is down shifting to gears while the car is in motion, causing the vehicle to come to a abrupt stop. I was going 55 mph and the vehicle down shifted without notice, causing the vehicle to swerve into on coming traffic. This has happen several times, I do not feel safe operating the vehicle. Took it to the dealership and was told that there was nothing that they could do to fix the issue, due to the engineers had not came up with a solution. I was given an estimation date of June of when Ford would have a system upgrade. Meanwhile, I stuck with a truck payment for a vehicle I cannot safely drive.

- Fairburn, GA, USA

problem #373

Feb 142018

F-150

  • 62,930 miles
The contact owns a 2013 Ford F-150. While driving between 30-40 mph, the vehicle downshifted into first gear without warning. The contact pulled the vehicle off the road, turned off and restarted the vehicle, and the vehicle started to operate as intended. The failure was intermittent. The vehicle was taken to mooresville Ford (located at 151 E plaza dr, mooresville, nc 28115, (704) 664-1300) to be diagnosed. The contact was informed that the lead frame harness needed to be replaced. The vehicle was repaired by an independent mechanic. The manufacturer was notified of the failure. The approximate failure mileage was 62,930.

- Mooresville, NC, USA

problem #372

Feb 122019

F-150

  • 127,750 miles
Vehicle transmission slips while towing causing intermittent speed changes. Received a P0735 dtc code-gear 5 incorrect ratio.

- Ocala, FL, USA

problem #371

Feb 132019

F-150

  • 80,000 miles
I just got a recall notice on my 2013 F-150 FX4 on the transmission abruptly downshifting hard. Which mine is doing, and I called my local Ford dealership and I was told, that I can't come in until the second quarter, after March. What? are you serious! people have been injured because of this issue. My truck is starting to hard shift bad...before it was minor and now its frequent and worse!!! this needs to be taken care of asap!

- Tularosa, NM, USA

problem #370

Feb 102019

F-150

  • 705,000 miles
Have taken our truck twice to the dealer we bought from (Chevy dealer) for transmission problems and they haven't been able to find anything wrong. The transmission feels like it will randomly slip into neutral, and when I say randomly I mean while going 60mph on the highway or from driving after stopping at a stop sign or traffic light. We press the gas and get nowhere. Sometimes, we switch into neutral, then back into drive and that fixes the problem, but it mostly happens as we are driving, which causes our speed to slow dramatically. It takes around 20-30seconds for it to right itself. We bought our truck in June 2018 and the first time this happened was 3wks later while we were on vacation. Now it happens regularly/daily. We were hoping it was just a transmission fluid problem, since the last time we took it to the shop (Jan.9, 2019), they changed the fluid and it seemed to be working fine, however this happened again just a few days ago.

- Abingdon, MD, USA

problem #369

Feb 112019

F-150

  • 96,000 miles
Erratic shifting when driving. Would downshift from 5th to 1st randomly at high speeds. When put into drive in parking lot would start transmission in 5th and not move. Suspect it is the lead molding frame in the transmission that is causing the issue. Ford issued a recall for all lead mold frames for the 2011 and 2012 F150S but it is clear it is still plaguing the 2013 and 2014S.

- Ipswich, MA, USA

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