10.0

really awful
Crashes / Fires:
23 / 3
Injuries / Deaths:
25 / 1
Average Mileage:
72,449 miles

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« Read the previous 20 complaints

problem #473

May 172019

F-150

  • 63,000 miles
The transmission will get stuck in 3rd and 5th. Sometimes, it will go to first at highway speeds. Taken to dealer twice for there software patch. Both times it didn't work. I am fearful of driving my truck. I don't want to cause an accident. I took it in today. Ford sent an email last week to service dept. That update does not work on some 2013 trucks... no kidding! waiting for an update to come through Ford!!! Ford should provide.loaners B/C this car is unsafe.

- Gaithersburg, MD, USA

problem #472

May 152019

F-150

  • 81,000 miles
Per recall notice 19S07, previously 19N01, transmission may downshift to first gear while moving at highway speed. I have had 3 instances of problems with and today 05/15/19 truck downshifted to first gear and locked up rear wheels. If another vehicle had been following it would have caused a serious crash with possible injuries. Ford stated they did not currently have a fix although problem has existed with Ford 2013 F150 ecoboost 3.5 engine vehicles for serveral months. I was traveling on highway at approximately 50 mph. This is a Ford transmission problem that has been ongoing for several months with recall notices that were sent out by Ford and they still have no fix.

- Lucama, NC, USA

problem #471

May 112019

F-150

  • 74,000 miles
Truck never had a problem until I took it in for a oil change and to fix a recall problem. After recall fix the next week several times while driving on freeway at 60+mph the car suddenly downshifts in to a low gear and car almost co.ES to a dead stop on the freeway. I pulled over and started the truck again and car worked fi E for a trip. Then the next trip on the freeway the car did it again, this time I noticed a wrench pop up on the display and my speedometer moving up and down. Eventually the speedometer went straight to zero, but still allowing me to drive after placing truck in (fake standard mode. After arriving home I parked car. Turned off engine, restarted and speedometer worked again. Call local Ford dealership and drove car to shop. After having the car for 3 days they're telling me nothing they did on a software update would cause the problem. Yet I never had it happen before and the recall was for the exact problem I'm having. Also it looks like there was a recall on previous years that replaced more than just software. This is a serious issue. I don't believe the claims of only causing 5 accidents with no injuries. This has probably been the cause of 1000S of accidents and also deaths. But people probably are not realizing what's actually happening when a accident acurrs. After research it looks 5O be possible lead frame or speed sensor. Idk but my family will park this truck and never drive again until fixed again the recall fix caused the problem, differently did not fix. 1.5 million F150 owners are on the road. I will never be behind a F150 again in case the have the same problem I did.

- Cypress, TX, USA

problem #470

Feb 122019

F-150

  • 0 miles
The contact owns a 2013 Ford F-150. The contact received notification of NHTSA campaign number: 19V075000 (power train). The contact called the randall Ford dealer (479-452-1311, located at 5500 rogers ave, fort smith, ar 72903) and it was confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Muldrow, OK, USA

problem #469

Nov 132018

F-150

  • 77,000 miles
The contact owns a 2013 Ford F-150. The contact stated that the vehicle downshifted independently to first gear at 25 mph and jerk violently. The contact depressed the brake pedal to control the vehicle. There was no warning indicator illuminated. The contact stated that the failure recurred four times on the highway. The vehicle was included in NHTSA campaign number: 19V075000 (power train) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called autoserv Ford of tilton dealer, located at 40 E main St lot B, tilton, nh 03276, (603) 729-1166, to schedule an appointment and was informed that the part was not available. The manufacturer was not made aware of the failure. The approximate failure mileage was 77,000. Part distribution disconnects.

- Franklyn, NH, USA

problem #468

May 082019

F-150

  • 135,020 miles
While in drive my truck will downshift from 3rd gear to first without warning and the speedometer will show zero while im still rolling around 20-30mph. I have to pull over and turn off my truck in order to reset my truck. God forbid I hope this doesn't even happen when im on the highway with my family, Ford will have 5 lives depending on their electronics not glitching out. While this happens there is no codes showing up.

- Brookpark, OH, USA

problem #467

May 112019

F-150

  • 85,000 miles
I recieved a recall letter for recall number 19S07 from Ford in March 2019. I have since contacted Ford numerous times to fix this very dangerous condition. They have continued to say they can not help me. At least once a week my truck will down shift into first gear without warning. I have almost caused an accident when this occurs at highway speed. This is a very dangerous condition and Ford needs to find a fix for this immediately before someone gets seriously hurt. 2013 Ford F-50 XLT with 3.5 engine

- Simsbury, CT, USA

problem #466

Feb 052019

F-150

  • 183,284 miles
Downshifts into 1st... still...after the recall appointment. Reset, but continues and we have only had the truck a short time. It has almost caused a few wrecks and one with a trailer pulling machinery. We bought this truck to have a newer truck to haul our horses as well, and cannot do that. This needs to be taken care of! we have all Ford F 150's in our family and hate to have to change to something else if this cannot be resolved. A new transmission/"?? is it going to take a death to fix what is wrong??" truck is always in motion and at various times when this happens. No warning, can be fine for days then happens all of a sudden. Street, highway, doesn't matter. And now it's not wanting to come back down after shifting back up from 1st. Not sure what to do now. Can't sell in good conscious to someone, so it sits. Beautiful truck, just bad tranny. Oh, and also, the truck thinks the rear door is open and it's not, which keeps us from being able to lock it as well as the lights remain on for a bit after shutting off (using the battery). Not sure if this has a recall or not.

- Brunswick, GA, USA

problem #465

May 012019

F-150

  • 63,000 miles
Vehicle has loud ticking noise when cold started, seemed to be coming from passenger side catalytic converter. Took vehicle to dealer for warranty emission repair, dealer stated turbo had gone bad and wiped out turbo. Vehicle has 63,000 miles just outside of the power train warranty, dealer declined assistance and wanted $2500 to repair turbo and would then replace the catalytic converter. Vehicle is very well maintained have all records, if turbo were to fail while driving it could have possibly destroyed the engine stated the dealer. Why is an essential part of the engine failing at such low mileage? vehicle also has intermittent shifting problem around 40-45mph seems to shift erratically, dealer says transmission lead frame could be issue or ECM/PCM programming, they have not done any of those repairs yet.

- Manchester, NH, USA

problem #464

Feb 212019

F-150

  • 120,000 miles
Transmission recall for model year 2011-2013 Ford F-150. The transmission in my 2013 F150 would down shift unexpectedly almost stopping abruptly. It happened twice but afterwards, on numerous occasions it would up shift without warning leaving the vehicle unable to accelerate basically stalled in the street. Twice it happened while driving on the highway at speeds above 45 mph, leaving me only able to coast onto the shoulder. The vehicle was diagnosed at waldorf Ford and I was told that it needed a new speed sensor located on the lead frame of the trans. I had the work completed but later realized that there's a recall on the vehicle for the same problem. I was told that my truck was not included but was not informed why. It's with in the model year range, diagnosed by Ford with exact same problem and symptoms but for whatever reason not included. I've contacted Ford on a number of occasions. If you could assist in resolving this issue it would be greatly appreciated.

- Upper Marlboro, MD, USA

problem #463

Apr 122019

F-150

  • 64,000 miles
The contact owns a 2013 Ford F-150. The contact stated that while driving the vehicle, it downshifted into first gear unexpectedly. The contact received notification of NHTSA campaign number: 19V075000 (power train). The vehicle was taken to york Ford Inc (1481 broadway, saugus, MA 01906 (781) 231-1945) where the recall was not remedied as the software update was not available. The contact had retrieved the vehicle from the dealer and was advised via the manufacturer to continue driving the vehicle until the remedy was available. The failure had worsened since the contact retrieved his vehicle. The manufacturer was notified of the failure. The failure mileage was 64,000.

- Marblehead, MA, USA

problem #462

May 012019

F-150

  • 49,000 miles
The contact owns a 2013 Ford F-150. While driving various speeds, the contact heard loud abnormal noises then the vehicle downshifted. There were no warning indicators illuminated. Tyler Ford (2626 S sw loop 323, tyler, tx 75701, (800) 788-7876) previously repaired the vehicle per NHTSA campaign number: 19V075000 (power train). The vehicle had not been repaired a second time. The manufacturer was not made aware of the failure. The failure mileage was 49,000.

- Tyler, TX, USA

problem #461

May 062019

F-150

  • 92,065 miles
I was traveling North-bound on an interstate at 70 mph when the vehicle suddenly down-shifted to 1st gear. As a result, the rear tires locked up and skidded across the pavement until a slower speed was reached. I was able to maintain control of the vehicle and no injuries/accidents resulted from the occurrence.

- Elk Point, SD, USA

problem #460

Feb 122019

F-150

  • miles
"output speed sensor" the recall was put out on Feb 12th 2019 and at this point they still don't know when the software will be available to correct the issue. This truck is our daily driver and I am traveling with our child - they say the recall could cause the transmission to drop from 6th gear to 1st gear - this does not make me feel safe. We are going on 3 months now - I called today and they still have no idea when the software will be available.

- Cedar, MN, USA

problem #459

May 022019

F-150

  • 98,000 miles
The contact owns a 2013 Ford F-150. While driving 65 mph, the wheels seized and the vehicle hesitated. As the vehicle slid, the transmission gear downshifted and the contact lost control of the vehicle. The contacted swerved off the road and was able to brake. When the vehicle was turned off and restarted, the contact was able to drive home safely. The contact also stated that the check engine indicator remained illuminated for an entire weekend. The vehicle was taken to perry Ford national city (2050 national city blvd, national city, ca 91950, (619) 477-2711) where it was in the process of being diagnosed. The manufacturer was made aware of the failures. The failure mileage was 98,000.

- Chula Vista, CA, USA

problem #458

May 052019

F-150

  • 167,000 miles
The contact owns a 2013 Ford F-150. While driving 50 mph, the vehicle downshifted into third or second gear and then into neutral. The contact stated that the gear went back into drive independently. There were no warning indicators illuminated. The contact coasted the vehicle to the side of the road and powered off the engine. Once restarted, the vehicle was able to drive normally. The contact received notification of NHTSA campaign number: 19V0750000 (power train). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called speedway Ford (located at 1710 N expy, griffin, ga 30223, (888) 324-4186) and was informed that the part was not available. The manufacturer was not made aware of the failure. The approximate failure mileage was 167,000. Parts distribution disconnect.

- Griffin, GA, USA

problem #457

Jan 012019

F-150

  • 94,000 miles
The contact owns a 2013 Ford F-150. The contact stated that the vehicle was taken to purvis Ford Lincoln (3660 jefferson davis hwy, fredericksburg, va 22408, (540) 898-3000) to be repaired per NHTSA campaign number: 19V075000 (power train). The repair failed to remedy the vehicle. While driving 45 mph, the accelerator pedal was depressed, but the vehicle did not respond. In addition, the power train fault and air bag warning indicators illuminated. The contact shifted into second gear and the vehicle was able to move onto the shoulder of the road. The vehicle was restarted, but the failure recurred. The same dealer was contacted and informed the contact to drive the vehicle for 500 to 1000 miles and the vehicle would reprogram itself. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure and provided a case number. The failure mileage was 94,000.

- Montross, VA, USA

problem #456

Apr 232019

F-150

  • 63,000 miles
Ford recall number 19S07. 3.5 L engine. Vehicle in motion. City street and highway speeds. Problem. Unintended downshift into first gear causing abrupt wheel speed reduction. No available remedy from Ford Motor Company.

- Auburn, AL, USA

problem #455

Jan 022019

F-150

  • 68,000 miles
The contact owns a 2013 Ford F-150. While driving at an unknown speed, the vehicle stalled and failed to accelerate. The vehicle was taken to steven's Ford (located at 507 NY-112, East patchogue, NY 11772, (631) 475-1133) where it was determined that the VIN was included in NHTSA campaign number: 19V075000 (power train). The manufacturer was not notified. The part was not available for the recall repair. The failure mileage was 68,000. Parts distribution disconnect.

- Middle Island, NY, USA

problem #454

Apr 072019

F-150

  • 90,000 miles
The contact owns a 2013 Ford F-150. While driving 75 mph, the vehicle downshifted into first gear. The vehicle was towed to an independent mechanic who diagnosed that there was damage to the transmission from the downshifting. The vehicle was towed to cornerstone Ford Chrysler Dodge Jeep Ram (located at 17219 us-10, elk river, mn 55330, (763) 441-2300), but was not repaired. The dealer provided case number: Cas-1767520924T7S4 and stated that the vehicle was included in NHTSA campaign number: 19V075000 (power train). The manufacturer was not contacted. The approximate failure mileage was 90,000.

- Elk River, MN, USA

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