10.0

really awful
Crashes / Fires:
3 / 5
Injuries / Deaths:
5 / 0
Average Mileage:
18,697 miles

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« Read the previous 20 complaints

problem #86

Dec 092019

F-150

  • 75,000 miles
I was hearing a sound coming from front of the truck. It sounded like rocks in a tin can but it was not all the time. Had it checked and they told me it was the 4 wheel drive trying to engage on its own. I hardly use the 4X4 system. I had to have the line replaced.

- Waynesburg, PA, USA

problem #85

Dec 032019

F-150

  • 44,600 miles
I wanted to make you aware of this situation that I've encountered. On the 3rd of December, I was going to my Ford F150 XLT to go to work. My car was sitting in the back yard and I started it with the remote start to warm it up. I opened the door and glanced at the back window. I then saw that the entire window was shattered. I looked around for anything suspicious and found nothing. I checked to see if something fell on or hit my back window and still didn't see anything strange. I called my insurance provider and she thought that it had something to do with the weather, which was about 40 degrees. But when I checked the web, I found that there were more cases like mine. People who were just using the rear defroster and their back windows would crack and shatter. The reason that I'm sending the email is to find out if there is an open recall for these windows. I, along with other F150 owners, had no idea that the window would break from using the rear defroster or just regular operation of the car. There have been lots of cases regarding this issue and I want to help bring attention to it before there is a problem. Please email me back as soon as possible.

- Atlanta, GA, USA

problem #84

Oct 102018

F-150

  • 30,000 miles
Sunroof tracks are plastic and crumble and break causing the sunroof to be stuck open or inoperable. Appears to be a common problem with all F150's based on internet research.

- North Augusta, SC, USA

problem #83

Oct 092019

F-150

  • 56,968 miles
While using my vehicle under normal conditions the check engine light came on so I had vehicle checked at autozone and O'reily's which showed 2 different codes and took it to machaik dealership. Turns out I had to have both cylinder heads replace, crankshaft bolt replaced as well as a few other items. I was told it was an issue that Ford was aware of and didn't notify me of it when I bout the vehicle. They covered the cost due to the vehicle being under warranty which was about $5,000. $ months later I got my vehicle back and about 30 miles of driving 55mph it started blowing a thick cloud of white smoke with some grey smoke. I take the vehicle home and let it sit for 28 days before I have to use it and after about 23 miles it started smoking again. I take it to the same dealership again and I told them about the smoking issue, rough idle and the exhaust smells like gas which is not normal. I showed them a video of the issue which contains my mileage at the time and my license plate which clearly shows my vehicle so they cannot say it wasn't my vehicle. Waiting for the results of their findings and plan to update the complaint. I will not upload the video at this time due to it containing my license plate, don't know how to upload it from phone and I don't know how to edit that out. If it is necessary to update this complaint I will upload the video as proof as well as work order from previous and current work.my mileage will not be 100% accurate but it will be within 400 miles plus or minus

- Adkins, TX, USA

problem #82

Sep 102019

F-150

  • 22,500 miles
The moonroof in our F150 won't open or completely close. The vent option in the moonroof opens a fraction of the amount it has opened previously. Based on my research it's a design issue with the track. Since the moonroof won't close completely there is a possibility of water leaking into the cab. The moonroof is rarely used. We attempted to open it and do some basic troubleshooting (to at least get it to close completely) while sitting idle in the driveway. When I contacted my Ford service department there were no appointments available for the next week.

- Ewa Beach, HI, USA

problem #81

Aug 272019

F-150

  • 44,000 miles
All steering wheel controls/buttons became unresponsive.

- Dayton, VA, USA

problem #80

Jun 142019

F-150

  • 52,000 miles
The wrench light first came on around 42,000 miles, but would shut off when the vehicle would be turned off. It came on a second and third time around the 50,000 and 51,750 miles. Sometimes it would come back on when driving again and sometimes not. Then the engine light came on at about 52,000 miles. When this came on, it would stay on. The truck would seem to lose a lot of power and the RPM's would begin revving higher while driving. This would be driving on all road conditions, highway or city, up and down hills. We had the truck in to check and the code it provided was 'dtc S-P0741 torque convertor clutch solenoid circuit performance stuck off. Will have to replace tcc and if condition still exists, replace the main valve body.' The first Ford dealer (while on vacation) made the repair, but this did not repair the truck. (the wrench light came back on again 131 miles after the repair and the engine light came back on again 40 miles later of the wrench light warning.) took the truck back to the Ford dealer we purchased the truck at and they are still trying to determine the cause to the issue. The first time the wrench light came on, was under normal driving conditions and not towing a camper. All the remaining times the wrench and engine light came on was while towing a camper. (not sure if this is possible cause of the issue or not, but feel it is worth noting.) according to the owner's manual, the auto start/stop feature is to automatically disable when a camper is hooked up to the truck. But this never seemed to automatically disable when we were hooked up to the truck. Another issue is when starting the truck up from a cold start it would make a rattling noise. This only happens from cold starts. If the truck had been runner awhile, shut off and then restarted, it did not make the noise. Ford is still trying to determine what could be causing this.

- Ephrata, PA, USA

problem #79

Jun 012019

F-150

  • 12,000 miles
If truck is not driven in a few weeks the gas feed sticks in reverse, I have not had it stick in forward. Only in reverse, my wife had a accident with this truck. I've had it stick on me but I'm looking for it. Ford and the insurance companies say that there is nothing wrong. It has occurred several times with me and I don't let my wife drive the truck.

- Jenkins, KY, USA

problem #78

Apr 192018

F-150

  • 24,000 miles
Purchased from mullinax Ford palm beach on 4/13/2018. The vehicle is a 2016 Ford F150. I have owned this vehicle slightly over a year and have experienced countless issues, mostly water leaks into the trucks cab that is wetting the carpeting causing humidity and mold issues, mullinax Ford takes the vehicle in for repair, supposedly repairs the vehicle and returns it to me, the issues are still present after multiple visits to the dealers service dept. I reached out to Ford Motor Co customer relations in regards to a buy back, Ford denied the claim, the repairs have been sub par and per my own research from other service advisors at other dealers are not the correct fix. I reached out to the sales department for assistance, their assistance was minimal, offering below market value and no assistance in pricing for a replacement vehicle, the carpeting is wet causing moisture moldy smells, and mullinax has yet to contact me with an available appointment to fix these issues and Ford customer relations has not returned my email but is supposedly supposed to contact me with on Friday to touch base. I have records of all supposed repairs, as well as pictures and video documenting all these issues. Repairs: Integrated wheel end repair attempts: 1 sunroof leak repair attempts: 3 (issue still present) broken sunroof guides (broken by tech) repair attempts: 1 high mount brake light leak: Repair attempt: 1 carpet shielding rework repair attempt: 1 vapor management valve repair attempt: 1 intermitten hard shift into reverse repair attempt: 1 (issue still present) rear sliding window leak repair attempt: 0 (issue still present) metallic rattle / chirp noise in engine bay repair attempt: 1 (issue still present) door vapor shield leak repair attempts: 2 (issue still present)

- Jupiter, FL, USA

problem #77

May 012019

F-150

  • 4,500 miles
Horn assembly is not working while in motion or parked. The after the month bumper to bumper warranty was up the horn stop working, including sound when using the key to lock/unlock truck, and the panic alarm does not sound. Was inform from dealership we will have to pay to have this corrected $433.83. Goes back to Ford dealer ship on July 15 2019

- Haubstadt, IN, USA

problem #76

Jan 172018

F-150

  • miles
I have contacted gus johnson Ford numerous times to have my recalls fixed they always tell me they are ordering the parts. This started over a year ago in the winter with my door unabkle to close. I need my recall fixed asap

- Greenacres, WA, USA

problem #75

Jun 052019

F-150

  • 66,000 miles
Light came on brake fluid low then immediately no brakes going down the road. Bad master cyclinder.

- Bremen, AL, USA

problem #74

May 102019

F-150

  • 40,000 miles
While driving I recieved a brake fluid level low warning light. Proceded cautiously to work approximately a mile away without any issue. Looked at the reservoir and found it to be nearly empty. After the truck sat I went to leave work hoping to make it to a parts store to get brake fluid. Got in to start it and the pedal went completely to the floor with no resistance. Hitched a ride to get fluid and topped it off. I got back in and headed down the road making it no more than a mile before I completely lost my brakes. After service this was apparently caused by a faulty seal in the master cylinder pumping all the brake fluid into the booster. A problem Ford has had with previous model years and recalled. This type of failure leaves no evidence of a leak. This was a sudden and complete loss of the ability to stop my vehicle except for the parking break. Dangerous to say the least.

- Palo Cedro, CA, USA

problem #73

May 132019

F-150

  • 52,000 miles
The sync 3 systems functions poorly or not at all. Often times it stalls, freezes or becomes unresponsive which can cause the following to happen. The screen goes black and I am unable to adjust the climate or use the radio. All functions are disabled. The screen get stuck with the backup camera on and all of the controls are disabled, including the climate control. The screen is unresponsive to the touch and the climate control, radio and all other functions do not work. The navigation gets stuck on the screen and the location is inaccurate and you cannot make other changes, including to the climate control. It does not matter if the vehicle is in motion or stationary as the sync 3 system does not function either way. This happens about every time I drive the vehicle but I had to enter a single date in the system. I asked the dealer about this but their response was "did you get the extended warranty?".

- Morrison, CO, USA

problem #72

Apr 242019

F-150

  • miles
Third brake light started leaking water into cab which ran down under carpet on driver side causing mold and mildew inside cab which is a very bad health risk for people I cant even drive it because of the mold smell have to replace the complete carpet

- Greensburg, PA, USA

problem #71

Apr 222019

F-150

  • 67,000 miles
Rear defogger on sliding rear window has become completely disconnected. Poor design. When automatically opening sliding rear window, the defogger mechanism gets caught on rear seat eventually, this lead to the rear defogger disconnecting and breaking off from his housing.

- Wrentham, MA, USA

problem #70

Apr 112019

F-150

  • 24,000 miles
The doors (especially front driver side) often do not latch shut when the temperature is below freezing. The latch mechanism appears to be freezing. If one doesn't realize the door is not fully latched, it may swing open while on the road. I had to hold the door with one hand in order to prevent the door from swinging open. I will be bringing the truck to the dealer for the 18N03 recall despite the fact that many other F150 owners state that this does not fix the problem in many cases.

- Charlton, MA, USA

problem #69

Dec 252018

F-150

  • 23,000 miles
My husband was driving home from work when he heard a pop that sounded like a balloon bursting and he smelled something burning. He did have the rear sliding window open partially. When he got home, he looked the vehicle over to find his back window had shattered. Our insurance covered it 100% but this appears to not be an isolated incident. I went online and learned that has happened to other Ford F150S and Explorer and Ford will not accept responsibility. I am going to put a complaint in with them as well.

- North Reading, MA, USA

problem #68

May 152018

F-150

  • 50,000 miles
Vehicle idles rough and stalls after driving for about 30 minutes or so. Rpms drop to below 500, vehicle shakes and sputters, and sometimes dies. I have had the vehicle die multiple times before turning at a stop light/sign.

- Dayton, TX, USA

problem #67

Jan 012019

F-150

  • miles
I was told by the sales person, (xxxxx), that the truck is under a bumper to bumper warranty, and a Ford company warranty that includes even the light bulb. After just few days of driving, I noticed some vibration of the truck, bad oil burning in the cabine, griding of the wheels when I have to take sharp corners and many more issues. Called the covington Ford dealer about the problems/issues I have with the truck. I was told to take it to a Ford dealer to have it inspected. Did that. Called covington Ford and they told me to take it over to theyr dealer and they will checked and fix it. Left the truck for over a week with them I called to see what's going on with my truck. I was told they fixed everything.now the vibration is getting worse. Called again covington Ford with same problems. I told them I'll go on a hunger strike in front of their dealer and Ford company main office. And I will if the problem is not solved. The owner of covington Ford contacted me by phone, and left me a mesage that thy will take care of the truck or get me another truck. Drove again to their dealer on a Saturday morning. The sales person, (xxxxx), took a test drive and he said that yes, there are to many problems with the truck, so, I'm gonna get another one. After over 3 hours of back and forth with the owner and general manager, they offer me a older model,2015, and lower XL model. Now I have F150 2016xlt. Did not accepted, so they told me to hit the road. As I said, I'm gonna go on a day hunger strike, call all the media outlets. Even I'll put it on face book. Covington Ford should be responsable and inspect the cars before they offer it for sale. I hope that you will help me to solve this problem before I'll go on a hunger strike. All I want from covington Ford to stand behind their sales, honor the warranties. Thank you. A very disappointed customer. (xxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Lawrenceville, GA, USA

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