10.0

really awful
Crashes / Fires:
9 / 1
Injuries / Deaths:
9 / 0
Average Mileage:
48,379 miles

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« Read the previous 20 complaints

problem #167

Mar 052020

Focus

  • 130,000 miles
The power steering just stops working from time to time. This happened while taking a curve the last time this happened. I have found that numerous people are having this issue with a number of their Ford that have the electronic sterring assist. This happened to me the first time on March 5 this year. (2020) I remember because it was my birthday.

- Cordova, AL, USA

problem #166

Jan 012019

Focus

  • 60,000 miles
The horn stopped working most of the time. It very rarely works. Our local Ford dealership says its out of warranty and it will be $224 to replace it. Given the large amount of problems this vehicle has had, I suspect its a widespread problem.

- Janesville, WI, USA

problem #165

Jul 142020

Focus 4-cyl

  • 45,000 miles
Horn doesn't work or only intermittently when parked, moving in all situations or road conditions, or during locking/unlocking doors with remote..have had this problem for at least 2 years. Apparently from a web search, this is known problem for this model..have tried to fix it, checking the electrical connections, spraying WD40, checking and tightening the mounting bolts. Attempts to fix may only last a few days or hours. This is a vital safety component to reduce risks of crash and should be subject to a recall or repair or replacement of the horn assembly or wiring.

- Wallington, NJ, USA

problem #164

Jul 022020

Focus 4-cyl

  • 86,000 miles
3 times car would not start. All lights wipers radio and all gauges worked when turning key but car would not turn over. Happened when shopping had to have car towed home. After sitting for a day car would start

- New Columbia, PA, USA

problem #163

Jun 232020

Focus 4-cyl

  • 81,000 miles
Check engine light comes on and the engine has stopped while in motion, have had it checked out 4 times already. 1st time dealer said there were some wires that are close to the manifold were frayed and then repaired. The last 3 times the check engine light came on I pulled over while driving, turned the engine off waited a few minutes and restarted the car and was able to drive a few miles. I have now taken the car to a different for dealer 3 times in the past 5 weeks and every time it's a different code with the exception of the 3rd time. They replaced the battery at no charge now today 5 days later the check engine light came on again. This will be the 5th time! this has happened on the highway and on city streets. We have spent over $500 and my time getting back and forth from this dealership to remedy this problem.

- Valparaiso, IN, USA

problem #162

Jun 082020

Focus 4-cyl

  • 65,000 miles
Horn stopped working. Took it to the Ford dealership. They charged me $67 to clean the erosion from around the connector. Two weeks later, horn stops working again. Took it to the Ford dealership and they stated the horn needs to be replaced. I was charged another $67. Never in my entire life had I ever had to replace a horn. This is a safety issue that needs to be addressed by Ford. There are many other owners of the Ford Focus who have had this same issue. Read it at https://www.cargurus.com/cars/discussion-T11974_ds503836.

- Americus, GA, USA

problem #161

Jun 082020

Focus 4-cyl

  • miles
Repeatedly the speakers will randomly pop very loudly, even when radio is off, and the speakers will not function again until car is restarted. The loud noise is very startling and dangerous. It occurs at irregular intervals, when moving and not, and with radio on or not.

- Howell, MI, USA

problem #160

May 222020

Focus 4-cyl

  • 57,000 miles
Wiring harness that controls the transmission control module had 6 wires rub on the throttle body causing them to break or tarnish which caused the vehicle to stop in the middle of the road while driving on a city street on 2 occasions. Dealership that did repairs stayed this is a common problem. They had 3 other vehicles in for service with same problem.

- Mukwonago, WI, USA

problem #159

May 022020

Focus 4-cyl

  • 90,000 miles
My car is shutting down and the code P068A and I know someone that has the same car same model year same problems transmission problems car not moving no matter how much you hit the gas and he got recalls on the car my car is having the same problems I will be driving on the road and the car will jump shake than go and it's keeps doing it as well as I can be going 20 mph and my RPM is at 6 not dropping unless my foot is off the gas.

- Orlando, FL, USA

problem #158

Mar 092020

Focus 4-cyl

  • 97,000 miles
It clicks constantly - I have start the car with a battery charger although I just put a new battery in the car, I have had the transmission clutch and parts replaced twice. - its still slipping out of gear it sound like grinding metal. Im so done with this car.

- Houston, TX, USA

problem #157

May 092020

Focus 4-cyl

  • miles
Was driving and heard a very loud pop and crack noises. There was no audio and the car wouldn't let me turn the radio on nor off. While this was happening the pop and crack noises still continued. I did some research and it turns out these Ford radio are known to do this and I just want to report it as a safety issue due to the fact that when my radio is off the noises are still going on and they are very loud. This could cause other people accidents and is very irresponsible on Ford behalf.

- Whitewater, WI, USA

problem #156

Apr 232020

Focus 4-cyl

  • miles
I purchased the Ford Focus titanium hatchback in 2014 new, and since then it has been to the dealership/mechanic over 25 times due to 2 major defects -- Ford powershift transmission and electric/engine issue with draining the battery. I've had 4 batteries and average 6-8 jump starts per year due to the electric problems with the computer draining my battery. I've come very close to having at least 8 accidents due to the transmission fault. The transmission was replaced a couple years ago and it worked without having the shifting stall problem for about 2 months. My dealer said that's "all they can do... Ford doesn't offer any payback or refunds due to these 2 well-known lemon defaults. I just called the 800 number for Ford to file a complaint (800-392-3673) and they stated that I'd have to call back in 2 hours because their system is down. I asked if I could file a complaint online and they stated, 'no', you must call us to file the report. Details involving the lack of safety due to these 2 issues -- I've had my engine stalled in the middle of traffic on average of 6-8 times per year, putting my young children and self in great danger. I've also had my battery die just hours after parking it in a metropolitan city (miami/tampa/Washington DC/Chicago/detroit) and had to wait at my vehicle with my children for Ford or aaa to help replace/charge my battery -- which took on average 1-2 hours each time. I am requesting that Ford purchase my vehicle for the full blue book value, in addition to $10,000 due to the loss of work and lack of safety/hardship/disregard to my safety issues that I've brought to their attention over the past 6 years. Please contact me at [xxx] and leave a message if I'm unable to answer. Thank you, [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Fort Myers, FL, USA

problem #155

Feb 022020

Focus

  • 40,000 miles
Horn goes in and out, and appears to be affected by speed humps.causing a security risk. Backup camera fades from clear view, to no view, to an upside down view daily.

- Everett, WA, USA

problem #154

Aug 122019

Focus

  • 80,000 miles
The radio/ speakers will let out popping, crackling, and static at very loud volume at random times that is extremely frightening and can cause the driver to become frightened, swerve, or lose control of the vehicle. The issue is ongoing and happens several times within a short trip. Even with the radio completely turned off the system will still make the sound. It will do this at any speed, in any gear. This is a widespread issue, as I have seen many others online in my searches for a fix complaining of this issue.

- Spokane Valley, WA, USA

problem #153

Dec 302019

Focus

  • 78,713 miles
The contact owns a 2014 Ford Focus. The contact stated that while stopped and attempting to enter the vehicle, the keyfob failed to unlock the doors. The contact had to manually unlock the doors using the keys. The contact also was unable to start the vehicle. The vehicle was jump started but was not drivable. The vehicle was towed multiple times to chenango sales Inc located at 976 NY-12, greene, NY 13778, where it was diagnosed with needing body control module to be replaced. The vehicle was repaired however, two weeks later the failure recurred. The vehicle was taken back to the dealer and repaired however, the failure persisted. The manufacturer had not been informed of failure. The failure mileage was 78,713.

- Smithville Flats, NY, USA

problem #152

Mar 012020

Focus

  • 5,000 miles
Car emits loud (hurting my ears) static and crackling sounds at the speakers highest volume. This happens when driving and even when the key is not in the ignition causing battery drainage. The sound is terrifying and when it randomly happens driving is startling enough to create a jerk reaction/jump that could easily cause a distraction or an accident as a direct result. It is not just static - it is so frightening an loud on my ears that my ears ring for a long time after driving and I feel like the car is pretty much undrivable without earplugs. Nearby drivers can even hear it with my windows all up. It has been making popping sounds for years that are also terrifying, but now it's so much worse and happens everytime I use the car. F I were to pull the fuse and just not have a radio, Ford tells me it will prevent me from using temperature controls and door locks. Ford says without looking at it that it will cost me 1100 for each part disfunctioning which is either the apim or the audio control module or both but of course they will have to charge me to figure out which parts need replacing. Any search shows that this is happening constantly to all poor Ford owners. This happens driving, parked, car on/ no key in ignition

- Beaverton, OR, USA

problem #151

Sep 112018

Focus

  • 90,000 miles
The contact owns a 2014 Ford Focus. The contact stated a week after purchasing the vehicle the check engine light illuminated. The contact also stated while driving at approximately 55 mph he started smelling gasoline in the cabin of the vehicle and pulled over to address the failure. The contact stated he placed a rubber hose over the gas line. The contact also mentioned that the vehicle had faulty wiring and the battery warning light was illuminated. The vehicle was taken john megel Chevrolet, llc (1392 ga-400, dawsonville, ga 30534) but no repairs were made. The manufacturer was made aware of this failure but offered no assistance. The contact was referencing this failure to NHTSA campaign number: 19V515000 (fuel system, gasoline) however the vehicle was not included in the recall. The approximate failure mileage was 90,000

- Dawsonville, GA, USA

problem #150

Feb 262020

Focus

  • 93,000 miles
After refueling the vehicle, the first time I go to start the engine it gets to approx: 1000 RPM and then RPM proceed to decrease until the car has stalled. When attempting to start the car the second time, the RPM drop but the car catches it and it does not stall. Only after refueling does this issue occur.

- Mystic, CT, USA

problem #149

Jan 202020

Focus

  • 220,000 miles
Hello, this information is to be added to my previous complaints. I could not find a way to add to existing complaints on the web site so I did another complaint. Reference: Tracking # 11308693 #11308409 and request #266675 Focus complaint. The attached pictures are of the leaking washer fluid pump that I replaced. Ford Motor Company knew they had an issue with these pumps. The original factory pump was manufactured in china and the new Ford motorcraft washer pump that I installed is now manufactured in poland. This repair cost me $724 and I did most of the work myself. All the dealer did was install and program a new BCM module.

- Munith, MI, USA

problem #148

Sep 202018

Focus

  • 90,000 miles
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash. Very dangerous. Constantly battling with this car daily.

- Gainesville, FL, USA

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