Had to press my brake pedal all the way to the floor to get the car to stop. Took car in to dealer 12-21-2016 and was told the brakes were now properly working. The brake problem started when I went over a speed bump on my street about 2 weeks ago. The car was in motion. I now feel unsafe driving this car.

- Unionville, CT, USA

The contact owns a 2009 Ford Fusion. While driving 40 mph and depressing the brake pedal, the vehicle accelerated without warning. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was invalid. The failure mileage was unknown.

- Oxford, NC, USA

Several times, since we've owned this car, the ABS system has kicked in. If this happens when the car is on ice or snow, everything is fine and brakes return to normal. However, if the ABS system kicks in and the car is on a rough road/surface, then the brakes go "soft" after and remain that way for up to weeks at a time. I was driving on a neighborhood side street, late for an appointment and was doing about 35 in a 25 zone, and suddenly I saw on the cross street, they had milled the asphalt. I braked hard to slow down for the trench I was going to cross over and the ABS kicked in. When I was back on normal road surface and was braking for a light, the pedal went to the floor, just stopping the car in time. I tried everything, pumping them up to bring it to a gradual stop, pushing slower on the pedal and slamming on the pedal, they remained soft and I had 0 confidence that my car would stop on time in an emergency. My mechanic had my car for more then 3 days, bleed the lines, no change, replaced the master pump, no change ( I ended up leaving the new master pump on since it's 7 years old and has over 100,000 miles on it) and re-bleed the lines a second time, no change. Over a period of time, they finally came back to full pressure. I googled Fusion brake problems and was surprised to find many entries referring to the same problem, that being on a "rough road" and ABS kicking in, soft brakes ensued. I will find all of my receipts and have more precise info in a week or two. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Annapolis, MD, USA

The contact owns a 2009 Ford Fusion. While driving over a wet railroad crossing, the ABS sensor suddenly illuminated. When depressing the brake pedal, the vehicle did not immediately stop. The brake pedal traveled to the floor and the stopping distance was extended. The failure occurred on multiple occasions. The vehicle was taken to the dealer, but the failure could not be duplicated. The manufacturer was not notified of the failure. The failure mileage was 130,000.

- Valparaiso, IN, USA

Brakes have gone soft after braking hard while driving on the highway in wet conditions on three separate occasions. Cannot get Ford to take responsibility and correct the problem.

- Houston, TX, USA

The contact owns a 2009 Ford Fusion. When the brake pedal was depressed, it traveled to the floorboard. The failure was persistent. The vehicle was taken to an independent mechanic where it was diagnosed that the brake line needed to be flushed. The vehicle was repaired, but the failure recurred numerous times. The manufacturer was notified. The failure mileage was approximately 107,919.

- Melvindale, MI, USA

ABS activates during braking over rough surfaces causing brake pedal to feel spongy and soft afterwards. Diminished brake performance after activation of ABS causing increased stopping distance. Bleeding of lines and ABS unit seems to improve brake performance slightly, but never to 100% I am an automotive technician with over 15yrs experience, and this is my personal vehicle. This has been an ongoing problem since I purchased this vehicle in 2011.

- Columbus, OH, USA

Soft brake peddle after hitting bump in highway. Peddle to floor and had to pump hard to get the car to stop. Finally stopped in the intersection. Has occurred on 4 occasions over a 2 year period. Braking finally improves after a short period of time. Was in a 45 mph speed zone near home on 3 of the occurrences.

- Hampstead, NC, USA

Had to press my brake pedal all the way to the floor to get the car to stop. Took car in to dealer on 12-21-1016 and was told the brakes were now properly working. The brake problem started with I went over a speed bump on my street about 2 weeks ago. The car was in motion. I now feel unsafe driving this car.

- Unionville, CT, USA

While braking over a slippery surface, the ABS activated. After that, when applying the brakes, the brake pedal would go way down with reduced and delayed braking action. Eventually the brakes returned to normal actuation but the process has repeated, causing delayed and reduced braking, taking the driver by surprise. This is a definite safety concern.

- Shoreview, MN, USA

The contact owns a 2009 Ford Fusion. While driving at any speed and when the brake pedal was applied, the brakes went soft and failed to stop the vehicle. The failure recurred multiple times without warning. The vehicle was towed to the dealer and the brake fluid was replaced. The issue recurred. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 80,000.

- Omaha, NE, USA

When driving over a bump in the road or rough surface or something that would cause the ABS braking system to activate, the brakes would go soft and need to be pressed very hard in order to make the car stop. This increases the time it takes for the car to brake making it hard to stop especially in rush hour traffic. It has happened on 3 occasions already.

- Milwaukee, WI, USA

The contact owns a 2009 Ford Fusion. While driving various speeds, the brake pedal failed without warning. The contact had to pump the brake pedal several times to engage the brakes even after turning off and restarting the vehicle. The vehicle was taken to a dealer, but the failure was unable to be duplicated. The contact was informed that the hcu needed replacement. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 141,000.

- Lees Summit, MS, USA

When braking while driving over manhole covers or bumps in the road my brake pedal goes to the floor making braking very difficult. As it appears the ABS kicks in and then fails.

- Canton, OH, USA

The brakes will randomly get spongy and go to the floor when applied in an emergency situation. Also the brakes will feel spongy and go to the floor when applied and the vehicle is traveling over bumps in the road. Neither my husband or myself have not had an accident in this vehicle but have had to exit the roadway to avoid rear ending other vehicles. Also the vehicle has traveled into intersections prior to stopping when attempting to stop while traveling over bumps. This is extremely dangerous and scary and as a result we can't allow our children to drive this vehicle. We previously had a 2007 Ford Fusion in which my daughter rear ended another car in traffic when she applied the brakes and that Ford Fusion was totaled. When the brakes are not having the above problems, it is a great car to drive. These brake issues make me a very uncomfortable driver as we have a lot of bumpy roads in my city. It also makes traveling very difficult as I don't know what type of road surfaces I may encounter. The vehicle has been to the shop about these issues but they never find a problem.

- Shreveport, LA, USA

Both my wife and I experienced the brake pedal going soft so that we had to press down further and the brake pedal traveled down further to get to firm resistance. The car would not brake normally but required more pressure to brake the car and took longer to stop. We felt unsafe. It occurred at various speeds, when trying to stop. The problem is intermittent and we do not know when it will occur or why it is happening. This happened when trying to stop for street lights or stop signs and occurred this past month, the beginning of December 2016. It happened when we were traveling straight or on a curve coming to a full stop. It happened on more than one date, several times towards the beginning of December 2016

- Rockford, MI, USA

My brake pedal has gone soft and operates now much closer to the floor of the vehicle following a rather severe application of braking to avoid a collision. (I was traveling through an intersection on a major roadway at 40-45 mph when a vehicle made a left turn in front of me) immediately following the incident, I feared that the vehicle was not going to stop at the next traffic light and so it went for the remainder of the day in October, 2016. The brakes were not right. After several days I noticed that the brakes did feel a little better, however, I am sure having driven this vehicle since purchased new, they are not what they were prior to the hard stop.

- Warren, MI, USA

When anti-lock braking system is needed, such as on a slippery road, the brake pedal goes to the floor, resulting in a lack of stopping power, resulting in a hazardous situation. When roads are not slippery, brakes work normally.

- Macomb, MI, USA

2009 Ford Fusion brake problems. The brake pedal intermittenly goes down the floor unexepectly. I had to stand on the brake pedal to stop the car. This issue has been reported to murphy Ford, chester pa on 4 occasions. This car has been towed twice to murphy Ford, concerning this issue. Murphy Ford could not duplicate this problem. After the 4th visit, and murphy Ford could not duplicate the problem, I requested that the master cylinder be replace. This car is unsafe and Ford should correct this problem. I am authorizing the nhtsb to review my vehicle service record from murphy Ford concerning this issue.

- Upper Chichester, PA, USA

The contact owns a 2009 Ford Fusion. The contact stated that the brakes failed while attempting to slow down from 30 mph. The contact crashed into another vehicle. The air bags failed to deploy. A police report was filed. The vehicle was towed to a collision center where the body damage was repaired. The manufacturer was not notified of the failure. The failure mileage was 65,440.

- Canton, MI, USA