10.0

really awful
Crashes / Fires:
27 / 1
Injuries / Deaths:
13 / 0
Average Mileage:
68,778 miles

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« Read the previous 20 complaints

problem #188

May 272020

Fusion 4-cyl

  • 140,000 miles
As I was driving the brakes suddenly stopped working. Luckily I was in a parking lot. Advanced traction, ABS, and check brake lights came on. Very dangerous stuff.

- Kansas City, MO, USA

problem #187

May 202020

Fusion 4-cyl

  • 174,000 miles
My cars back brakes locked up destroying my back calipers pads and rotors. I was able to get the to the shop and the informed me that the ABS module was malfunctioning and caused this damage. With some research I found out that Ford issued a recall for this specific problem for every Ford Fusion up to 07/09 my car was manufactured 10/09 and not included in the recall. This issue is the exact same as what they recalled by my VIN was not included.

- Leesburg, VA, USA

problem #186

Nov 012019

Fusion 4-cyl

  • 115,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that the lug nuts were difficult to remove from the vehicle while attempting to change tires on the vehicle. The contact stated that the failure was due to the two-piece lug nut fusing together. Additionally, while driving, the outer shell of the lug nuts detached. The contact stated that the braking distance was also extended while depressing the brake pedal. Independence Ford located at 3101 columbia blvd, bloomsburg pa, 17815 and manufacturer were notified of the failure however, no assistance was offered. The vehicle was not diagnosed nor repaired. The failure mileage was 115,000.

- Nescopeck, PA, USA

problem #185

May 232020

Fusion 4-cyl

  • miles
Dash panel indicated door ajar, emergency and other brakes were engaged, tire pressure low, interior lights came on, blinkers no longer work. This all happened suddenly while driving down a flat street, 25 mph, weather was 65 degrees, dry weather, during the day.

- Temperance, MI, USA

problem #184

May 052020

Fusion 6-cyl

  • 105,000 miles
Brake pedal goes to the floor with weak braking power. It occurs while moving and stationary. Brakes do not generate sufficient pressure in system.

- Abingdon, MD, USA

problem #183

May 022019

Fusion 4-cyl

  • 170,000 miles
When temperature drops to less than 35 degrees Fahrenheit outside rear breaks get stuck and pedal falls to the floor causing car not to stop. Had rear calipers replaced to correct the problem and found out that it is the ABS valve body. Also saw other reports and that a recall was being issued only to find that my car was not included. I love this car it has had other recalls and problems but has otherwise been very reliable and Ford has fixed just about all the issues it has had except this.

- Brunswick, OH, USA

problem #182

May 012020

Fusion

  • 120,000 miles
Hcu left front and right rear valves are potentially stuck closed. My mechanic attempted and failed the ABS service bleed procedure. Verified pressure output from master cylinder (brand new) to ABS hcu. Monitored max input pressure within spec at ABS pressure transducer. Mechanic suspects hcu fault likely related to recent recall. I called Ford and while it matched the description of the mentioned recall, my VIN number did not qualify. Was told to have the maintenance performed and keep receipt for potential reimbursement in the future.

- Charlotte, NC, USA

problem #181

Mar 012020

Fusion

  • 120,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while reversing down the driveway, the brake pedal was depressed and went to the floorboard. The contact pumped the brake pedal several times to stop the vehicle. The contact stated that there was no warning light illuminated. The vehicle was taken to rich Ford (8601 lomas blvd ne, albuquerque, nm 87112), to be diagnosed. The contact was informed that the hydraulic control unit needed to be replaced. The contact associated the failure to NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 120,000.

- Albuquerque, NM, USA

problem #180

Mar 012018

Fusion

  • 119,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed but the braking distance was extended. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be inspected. The contact was informed that the vehicle was unsafe and should not be driven. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 19V904000 (service brakes, hydraulic). The manufacturer was notified of the failure. The failure mileage was 119,000.

- Chatham, NJ, USA

problem #179

Mar 292020

Fusion

  • 257,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving at various speeds, the vehicle brake pedal was spongey when depressed. The contact stated that the braking distance was extended. The vehicle was taken to anderson Ford (2207 North belt hwy, St. Joseph mo), to be diagnosed. The contact was informed that the ABS module and hydraulic control unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA campaign number: 19V904000 (service brakes). The failure mileage was 257,000.

- St. Joshph, MO, USA

problem #178

Mar 282020

Fusion

  • miles
Request to add VIN # to NHTSA campaign id#: 19V904000. Brake pedal always went down more than normal. In June 2018, had rear brake pads, caliper and rotors replaced. October 2018, had front rotors replaced, March 2020 had rear brake, calipers and rotors replaced again. Mechanic bled the brakes and could not establish hydraulic pressure, but tested and there were no leaks. Mechanic said this vehicle should be on the recall list because there is no reason for the brakes to be replaced this often, the fluid is not getting where it needs to be. Vehicle is currently at the Ford service and they want me to pay for them to bleed the brakes when I just had a mechanic do it. My mechanic called them to explain, but since the VIN # is not on the recall, they are not handling this issue professionally. It is the valves within the hbs hydraulic control unit that is prohibiting the valves from closing properly which is why my mechanic could not pressurize the brake fluid in the system. The pedal goes all the way to the ground; the car was towed to the dealership. Therefore, I respectfully request this VIN# be added to this recall so repairs can be made. They will need to bleed the brakes anyway after replacing the valves in the hcu. This car is not driven every day, and sat in the garage most of the time from 2018 to March 2020. I do have receipts with descriptions of work done. This is a school car and I don't want to risk my child being in an accident because of this. Thank you for your consideration and I would appreciate a timely response.

- Bellevue, NE, USA

problem #177

Mar 222020

Fusion

  • 126,000 miles
Intermittently shows brake/advanced traction failure. Brake pedal must be pushed very hard when it is needed. The vehicle has been to the dealer several times but the problem persists. Sometimes the failures are several months apart and usually go away after one or two restarts. Today the problem happened again but I am unable to clear it by restarting the car. The car will now have to go to the dealer once more. I am not blaming the dealer as they have done what they can. Ford has been aware of this problem for a long time. This very dangerous condition should have been re paired by now. Today's problem happened when driving about 20 mph on a city St. In the past it mostly happened when starting the vehicle after it had been parked.

- Westminster, MD, USA

problem #176

Feb 272020

Fusion

  • 121,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving at 60 mph, the brake pedal was depressed but the pedal failed without warning. The contact used the parking brake and pull the vehicle off to the side of the road. The vehicle was towed to an independent mechanic. The mechanic diagnosed the vehicle with a defective hydraulic control unit. The vehicle was then towed to sunbelt Ford of albany located at (2926 N slappey blvd, albany, ga 31701) where the vehicle was diagnosed failure was confirmed. The contact was then given an estimate for the repair. The contact linked the failure to NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 121,000.

- Albany, GA, USA

problem #175

Feb 122020

Fusion

  • 150,000 miles
While driving on I85 in atlanta at highway speeds the vehicles ahead of me will brake suddenly causing me to jam my brakes all the way to the floor. Instead of stopping or slowing the vehicle, it continues to go forward and I almost rear end the car ahead of me. I replaced the master cylinder and all four rotors, brakes and calipers. All to no effect. At slow speeds it will pull to one side during braking or feel as if it is grabbing one side then the other instead of a single smooth pressure. At higher speeds you have to double pump to get the brakes to engage with any firmness. There is a ABS control unit recall on this vehicle 19V904000 but is for plant specific vehicles. This recall needs to be expanded to all 2010 Ford Fusion.im going to pay to have this fixed and hope the recall is expanded. As it is, it sits in my yard because we are too afraid to drive it.

- Oakwood, GA, USA

problem #174

Mar 152020

Fusion

  • 140,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 5 mph, the brake pedal was depressed and went to the floorboard. No warning indicators illuminated. The contact also stated that the failure occurred every day for six months. The vehicle was taken to an unknown dealer. The VIN was checked against recalls however, a diagnostic test was not performed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 140,000.

- Charlestown, IN, USA

problem #173

Feb 202020

Fusion

  • 113,000 miles
I was driving on the freeway when the brake light came on my dash then began to blink. I started to pull to the side of the freeway when I noticed my brakes were not working, I coasted to a stop and called triple a. the car was towed to a repair shop where I was told there was nothing wrong with the brakes. I drove the car out of the repair shop and when I came to the first stop sign again it felt like I had no brakes. I was only going about 15 mph so I was able to stop the car by pushing extremely hard down on the brake pedal and using the aid of my emergency brake. I returned the car to the repair shop and after 2 days they informed me that the car had a problem that only the dealership can fix. The car needed the brake system software updated because of a glitch resulting in the brake hydraulic control unit to get stuck open or react slowly.

- Sylmar, CA, USA

problem #172

Mar 082020

Fusion

  • 144,811 miles
The contact owns a 2010 Ford Fusion. The contact called on behalf of her daughter the drive, whom was attempting to park the vehicle and while the brake pedal was depressed the vehicle suddenly surged forward. The vehicle ended up crashing into the side of a restaurant building. The contact stated her daughter had head, neck, and back injuries but did not immediately go to the hospital until the next day. A police report was filed and the vehicle was towed to a private lot to be investigated for problems with the brakes. The insurance company had not been contacted yet. The vehicle was bought at an auto auction so the dealer and manufacturer had not been contacted. The failure mileage was 144,811.

- Southfield, MI, USA

problem #171

Mar 012020

Fusion

  • miles
Had the rear brakes replaced at tires plus due to brake fluid leaking. They flushed the brake system and now we are getting an ABS hcu (hydraulic control unit) code and the valves are not closing properly. When I googled this issue, it appears Ford recalled approximately 600,000 vehicles which included the 2010 Ford Fusion, however my vehicle was not included in the recall. This issue is causing the brake pedal to not engage. My son brought the car into a tires plus in duluth, mn due to the issue when he's driving.

- Woodbury, MN, USA

problem #170

Feb 242020

Fusion

  • 115,000 miles
Perceived loss of brakes as noted in tsb-09-22-11. Dealer says no recall exists for this car but the problem occurring. Brake system warning lights came on and brake pedal went noticably closer to the floor when depressed

- Pelham, AL, USA

problem #169

Feb 262020

Fusion

  • 104,000 miles
My vehicle experianced an ABS event a couple of months while driving on a lightly snow covered road. Since the event the brake pedal requires extra effort to stop the vehicle, ultimately ending with the brake pedal being depressed to the floor board. My vehicle is exhibiting identical symptoms outlined in Ford's recall 19S54, however after speaking with customer service I was informed that my vehicle production date of May 2010 is not included in their recall. Being that this issue affects other 2006-2010 Ford Fusion vehicles I feel that my vehicle should be covered under the above mentioned recall. (19S54) my local mechanic inspected the brake system today and came to the same conclusion, that the issue is likely being caused by a defect within the ABS valve unit.

- Blairstown, NJ, USA

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