There have been numerous occasions when I hit my brakes and the pedal goes all the way to the floor and I cannot come to a complete stop. However, if I pump my brakes, my brakes usually work like normal but typically I am having to slam on them which is dangerous. This happens any time I want to stop. It doesn't matter if I am on the freeway or city street or even trying to turn into my driveway.

- Fort Worth, TX, USA

Vehicle in motion, at 35-40mph with the brake pedal to the floor, the vehicle will take 6-7 car lengths to come to a full stop, slowly, with no locking of tires, no ABS. No error codes. Shop #1 went through brake system and said it sounds like the hcu is bad. Ford dealership is telling me that the braking distance, response (pedal to the floor) is normal for this car. At freeway speeds, the stopping distance is so long there would be no way to avoid an accident. Dealership states since no codes are showing, they won't physically test or warranty the hcu. This is an on-going issue with the car that is getting worse over time. This is a known issue, without codes, and has resulted in an investigation. Recommend speeding up that investigation.

- Taylorsville, UT, USA

Shortly after the ABS of the car was activated on loose gravel, my brake pedal faded and ultimately went to the floor forcing me to use the emergency brake to stop the car to avoid going thru an intersection, potentially causing an accident. Pedal braking power is almost non-existent. There were no warning lights, and the car reports everything is fine with the braking system.

- Sioux Falls, SD, USA

The contact owns a 2010 Ford Fusion. The contact stated that the brakes failed. The contact had to slam on the brake pedal with excessive force to stop the vehicle. The failure occurred more than once. Multiple messages and unknown warning indicators illuminated on the instrument panel, including "service advancetrac" and "service brakes". the vehicle was taken to an independent mechanic who diagnosed that a new anti-lock brake system control module was needed. The vehicle was currently being repaired. The manufacturer and dealer were not made aware of the failure. The failure mileage was 81,000.

- Yuva City, CA, USA

The contact owns a 2010 Ford Fusion. While driving approximately 5 mph, the brakes lost power and the ABS indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed and replaced the brake module. The manufacturer and dealer were not made aware of the failure. The failure mileage was approximately 98,000.

- Stoneville, NC, USA

When trying to stop vehicle, the brake pedal lowers to floor and is slow to stop the car. Car continues to travel with foot on the pedal. All diagnostic tests on brakes and master cylinder are stating that brakes are working as they should with no problems to fix but the brake pedal does not stop the car. Everything that could be causing the pedal to lower to the floor and be slow to stop the vehicle has been checked multiple times. Pads are good, rotors are good, brake fluid good, no leaks, brake lines are good, no air in lines, master cylinder is good. According to social media outlets and Ford forums, there are hundreds of complaints with the same exact problem with the soft brake pedal and failure to stop the vehicle. So, the question is...why has there not been a recall?

- Eht, NJ, USA

While driving on dry pavement and transitioning to a dirt road, the hcu unit has malfunctioned while applying the brakes and caused my vehicle to have no brakes and the vehicle failed to stop. I was forced to use the emergency brake to avoid an accident. This caused the entire braking system to fail and the vehicle has been in the shop for over 7 business days with no concrete repair in site. To date the estimated cost for repair not including the hcu is $1,500 just in labor to try and find the issue.

- Buchanan, MI, USA

During my normal daily commute I experienced a terrifying and unannounced loss of breaking power. I was simply coming to a stop at a light in heavy traffic and lost total break response. I narrowly missed causing a accident with stopped traffic. I was driving responsibly in a light drizzle when it happened. I am told the ABS module sensed loss of traction in at least one tire so it kicked on. This only made the situation a panic stop. The pedal went to the floor and breaking power was only about 10% of the normal feel. After this event the breaks never regained their power and had to have my car towed to service. The service center told me this is somewhat common and they could fix the issue, $1600 later I have a new ABS module and the breaks works better but not 100% of where they were before. I have heard of several other people's stories since this event and all are the same issue. The event was such a unannounced and terrifying experience I will be selling the car. I am a 35, perfect driving record, drive 20K miles+ every year and never experienced a situation like this where I was helpless. And knowing the manufacturer knows of the problem is appalling.

- Batavia, OH, USA

The brakes on this car go almost all the way to floor before they engage. I have bled the brakes, replaced pads and rotors and none of these actions resulted in improved performance. I have read numerous posts that the ABS pump is defective. I am troubled by this as my daughter drives this car and I do not feel it is safe. This issue occurs at any speed in any condition I.e. dry, wet, turning or going straight. This also results in longer braking distances as the engagement is not normal. I have called Ford and they have taken no action whatsoever.

- Long Valley, NJ, USA

Driving during a snowstorm, I went to use the brakes. The anti lock brakes kicked in and since then the brake pedal is spongy sometimes the pedal goes to the floor. Have to pump the pedal. Master cylinder is good and brakes have been bled.

- Cumberland, RI, USA

While turning out of the driveway into the street the brake petal pulsed as if the antilock brake system was activated. Immediately after that the brake pedal went to the floor with no brakes being present. Pumping the brakes restored a little of the pedal pressure. After that the brakes remained spongy. We replaced the brake master cyljnder but were unable to get any pressure in the brake system even after bleeding the brake lines. The dealer said that it was the ABS control module. There should not be a part that can fail while driving that can physically take away all of the break pressure in the system. In researching on the internet I have found hundreds of cases of people saying the same thing happened to them with their Fusion. The problem seems to be that one of the valves in the ABS control module can stick in the open position creating a loop in the brake line system that allows the fluid to circulate instead of pressurizing the wheel calipers.

- Lebanon Junction, KY, USA

Brakes failed. Replaced master cylinder, and ABS pump still no brakes. Electrical codes keep coming up. Rreplaced pads all around and rotor and caliper. Bleed system. With no power to car brake petal hard and power pedal goes right to the floor. System barely bleeds.

- New Bedford, MA, USA

Coming home from late night movie with my 10 year old son.pulked up to 4 way intersection across from my driveway at 10am angle when I got my breaks to stop at 4way pedal went to floor I had no breaks.ive already replaced multiple calipers break pads every 2 months and rotors cause I've had nothing but serious issues with the breaking sytem.but I had to angle my car at the wall in my driveway and hit to stop

- East Providence, RI, USA

The contact owns a 2010 Ford Fusion. While driving 15 mph, the contact attempted to stop the vehicle, but the brake pedal traveled to the floorboard when depressed. The contact had to apply excessive force to the brake pedal to stop the vehicle. On other occasions, the brake pedal was soft and would take time to stop the vehicle. There were no warning indicators illuminated. The vehicle was taken to john kennedy Ford of conshohocken (1403 ridge pike, conshohocken, pa 19428, (610) 279-1700) to be diagnosed, but no failure could be located. The vehicle was not repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 104,232.

- Norris Town, PA, USA

Brakes randomly nearly fail...have to push pedal all the way to the floor. I put a new battery in, it stopped, until today when I nearly ran into a light pole trying to turn on a city street. I also had similar power steering issues 2 years ago, and had to have it replaced for $2000

- Houston, TX, USA

My breaks go in and out, the brake pedal goes all the way to the floor as I'm in motion on the road. It's happened in the highway and on city streets. Luckly I had fast reflex to punch the pedal a couple times and that made it a tad bit better. I had the master cylinder and booster replaced, and the problem is still ongoing. The mechanic said the next step would be the ABS pump.

- Onalaska, WI, USA

Brakes soft and mushy after ABS event, now brakes don't function properly. This appears related to an ongoing NHTSA investigation on Ford Fusion. Found repair cost very high.

- Concord, CA, USA

In motion: Brakes stopped working properly while driving (modulator for ABS failed) and power steering locked up the steering wheel to the point that it required significant effort while driving which created a dangerous situation for my 17 year old daughter who had to stop in the middle of the street.

- Geneva, IL, USA

I was driving to work and it felt like I hit an ice patch in the road and almost rear ended another vehicle. Ever since then my brakes have been soft, I have done just about everything besides changing major hardware on the vehicle and still no change. I do not feel safe at all driving this vehicle anymore and really want a resolution to the issue

- Fort Campbell, KY, USA

My 2010 Ford Fusion's brake pedal suddenly began getting spongy a few months ago and remained like that indefinitely. The pedal would have to be depressed all the way to the floor for braking pressure to kick in. I was driving in my neighborhood one one day going about 20mph and the brakes became completely unresponsive after multiple depresses to slow for a speed bump. I ended up stopping the car with the hand brake. This was on November 28th 2018. The brakes haven't worked since, I took it to the mechanic and they replaced my brake master cylinder and bled the system. That did nothing. After further analysis they concluded it's the ABS assembly that has failed - told me there's nothing they can do about that as the ABS module can only be programmed at a Ford dealership. I went in to get a quote, the needed ABS components will run me approximately $1800 not including labor costs. Outrageous. I'm a college student and to top it all of I lost my part-time job I had due to not having a car to go to work. Please is their something that can be done about this?

- New Castle, DE, USA