10.0

really awful
Crashes / Fires:
27 / 1
Injuries / Deaths:
13 / 0
Average Mileage:
68,778 miles

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« Read the previous 20 complaints

problem #328

Sep 232022

Fusion

  • miles
Brake pedal goes to floor with very minimal braking. ABS light and Brake lights come on along with Service Advancetrac. This appears to be the EXACT same issue as 19V90400 (Ford recall 19S54) but Ford Service says vehicle is not part of the recall. RECALL NEEDS TO BE EXPANDED before someone dies! Ford dealer states that Ford Parts has placed a "STOP SALE" order on HCU's to fix the problem.

- Fairborn , OH, USA

problem #327

Aug 252022

Fusion

  • miles
On approximately August 25, 2022 I noticed that my brake pedal had to be depressed further than usual, so I took it to a mechanic, who diagnosed hydraulic problems and did considerable repair work. That appeared to resolved the issue, but the problem recurred about September 7. The mechanic then identified a "silent recall" for replacement of a part in the automatic braking system -- # 19V904000. When I scheduled my vehicle for the driver airbag recall work, I was told my particular 2010 Ford Fusion was not eligible for the brake repair, even though my car's symptoms axactly match the description for #19V904000. I paid $450 for the work my mechanic did, but the problem was not resolved; and my Ford dealer says they can't repair it, either.

- Towson, MD, USA

problem #326

Sep 152022

Fusion

  • miles
After driving the car normally, parking, and leaving the car for about 30 minutes, upon restarting the car, the Service Autotrac, anti-skid, ABS, and brake warning lights illuminated. The brake pedal travels nearly to the floor with no braking. Car had no braking unless I stomped on the pedal which locks up the brakes to stop. No trouble codes in OBD II. Car has 166,000 miles. I looked on You Tube, and this is a COMMON PROBLEM with Ford passenger cars and F-150s.

- North Las Vegas, NV, USA

problem #325

Aug 292022

Fusion

  • miles
Drove on freeway 33 miles with no issues with brakes. Picked up my son and then going down hill of where we live No Brakes!! All brake faults lit up on dash. Restarted car several times still no brakes. I had to use emergency brakes to stop Aug 29 2022

- La Puente, CA, USA

problem #324

Aug 292022

Fusion

  • miles
While approaching a stop sign I pressed on the brake pedal and the vehicle did not slow down. At the same moment the "Brake System" warning light came on. When I pressed the brake down as hard as I absolutely could, the vehicle finally began to slow ever so slightly, but I still was not able to slow at a reasonable rate for only going 15 miles per hour, and ended up passed the stop sign. Luckily there was no oncoming traffic. After getting my vehicle towed to the nearest Ford service center, they returned with a quote to replace the ABS Module. After doing a quick search on the internet I found that there is a recall for that exact part, for the same year and model of my car, a 2010 Ford Fusion. However, when the Ford service center looks up my VIN, they say that it is not a match for the recall and therefore aren't responsible for the issue.

- Nampa, ID, USA

problem #323

Aug 302022

Fusion

  • miles
Spongy brakes. Occasionally the pedal goes to the floor and the vehicle will not stop as it should.

- Ferndale, MI, USA

problem #322

Aug 242022

Fusion

  • miles
No symptoms prior to failure. As I was driving, brakes went out. ABS warning lights came on along with other brake malfunction lights. I have to press the pedal down 90% of the way for the brakes to engage at all. It has happened twice now. The first time, the codes were reset and the car worked until the second time. Now the brakes don't work. Mechanic says the ABS Module needs replaced.

- Olympia, WA, USA

problem #321

Jul 132022

Fusion 4-cyl

  • miles
About July 13th 2022, I was driving to town with my children. The car's warning sounded and displayed a mechanic's wrench. Moments later while approaching the intersection a few hundred feet away, I had no foot brakes. I was able to use the hand brake and stop before running the busy cross traffic going 50+ mpg. Had I not reacted as fast I did, there would have been a three-car incident at the intersection threatening all of our lives. Had the car towed to the repair shop and they confirmed that the abs module and brake booster was no longer functioning and needed to be replaced. They were unable to perform that repair, so I then had it taken to a dealership for a second opinion, and they had the same conclusion. Apparently, this is such a problem that the abs module part is backordered with no estimated stocking date. Now I've been out of a car for over a month. Kendal Ford of Marysville Washington recommended repairs. 1. HYBRID BRAKE SYSTEM DIAGNOSIS (EEC TEST, PINPOINT TESTS) (NUMEROUS WARNING LIGHTS, BRAKE/TRACTION CONTROL/WRENCH...) Fail 2. REPLACE FAULTY ABS MODULE ASSY (BOTH ELECTRONIC/HYDRAULIC, STUCK VALVES AND UNSTABLE LOGIC VOLTAGE) (NUMEROUS WARNING LIGHTS, BRAKE/TRACTION CONTROL/WRENCH...) Fail 3. REPLACE FAULTY BRAKE BOOSTER (INTEGRAL BOOSTER VACUUM CONTROL SOLENOID FAILURE) (NUMEROUS WARNING LIGHTS, BRAKE/TRACTION CONTROL/WRENCH...) Fail 4. PERFORM HYBRID BRAKE FLUSH (AFTER HYDRAULIC REPAIRS) (NUMEROUS WARNING LIGHTS, BRAKE/TRACTION CONTROL/WRENCH...) Fail Let me know if you need anything else. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Arlington, WA, USA

problem #320

Aug 192022

Fusion 4-cyl

  • miles
While driving my 2010 Ford Fusion, on five separate occasions (two times less than a week apart) and over the last five months, while stopping for traffic lights, traffic or pedestrians the brake pedal travelled just inches from the floor and extra effort was needed in attempt to activate the brakes hoping to come to a complete stop. On two jarring instances collision was avoided only by swerving the vehicle to keep from hitting a wayward pedestrian and the other instance was with another vehicle backing out in a mall shopping center. On all five occasions there was an associated amber ABS light on the dash, a sudden drop in brake pressure and severely degraded to no braking power during application. The brake fluid reservoir is appropriately filled with the manufacturer specified DOT 3 brake fluid and there are no leaks in the system whatsoever. I-??ve been told at the Ford dealership that my vehicle will not be able to be inspected or seen by appointment for a little over 2 months (late Oct 2022). I-??ve contacted Ford-??s customer service at 1-866-436-7332 and they stated that my VIN# is not included in the recall: 19S54. It-??s apparent that my vehicle is experiencing all of the identical issues which prompted the Ford recall 19S54. Please assist so the Ford Fusion community can resolve this issue before another catastrophic event occurs.

- Jacksonville, NC, USA

problem #319

Jul 032022

Fusion

  • miles
I own a 2010 FORD FUSION HYBRID. The ABS light, the Brake light, the Service Advancetrac, the Wrench, Etc. all were illuminated when the car on. While attempt to brake the brake pedal was depressed and I have to push hard on the pedal in order to make the car stop. I took the car to The Ford Store Morgan Hill (17045 Condit Rd. Morgan Hill, CA 95037 408-816-2332) and was informed that the failure might related to NHTSA campaign number: 19V904000 (Servive Brakes, Hydraulic). However, the VIN was not included.

- Morgan Hill, CA, USA

problem #318

Aug 032022

Fusion

  • 150,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that when attempting to depress the brake pedal, it would touch the floorboard. The brakes service warning light had illuminated. The contact took the vehicle to a certified mechanic who replaced 2 calibers and the brake pads but the failure persisted. The contact took the vehicle to another certified mechanic who stated that the calibers had blown the brakes on the vehicle due to a lift failing to close causing brake fluid to get inside. The entire ABS system needed to be replaced however the vehicle had not been repaired as of yet. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000.

- Romulus, MI, USA

problem #317

Jul 122022

Fusion

  • miles
On occasion, the brake pedal goes to the floor and car does not stop. Red triangle warning light comes on. Parking brake is needed to stop car. I have taken it to ford dealer, and problem was not repeated during their test drive.

- Albuquerque, NM, USA

problem #316

Aug 032022

Fusion

  • miles
Brakes are exhibiting issues with long brake pedal travel and sponginess. This has started within the last few weeks where it is off and on but is continuous now. The dealer has the vehicle and diagnosed it as an issue with the HCU or ABS system. My mom was driving it and had difficulty stopping the vehicle due to long brake pedal travel. I saw there was a previous recall 19S54 on the same year model that was produced at the same plant. However Ford will not fix it since the production date was two months after the original affected date. The campaign ended with vehicles produced up to July. Hers was produced in September. Since the dates were not the same they would not cover it even if it was the exact same issue on the recall.

- Sugar Land, TX, USA

problem #315

Aug 032022

Fusion

  • miles
After going over a rough patch of pavement on the road, I felt the brakes give out and completely reach the floor almost as if there was no pressure in the pump. Now, the brakes go all the way down when trying to brake and it still stops the car but it shouldn't do that. I've read others online had the same issue with the brakes.

- Houston, TX, USA

problem #314

Aug 012022

Fusion

  • miles
Power steering pump tire pressure monitor advancetrac

- Pensacola , FL, USA

problem #313

Jul 132022

Fusion

  • miles
Out of nowhere, my brakes malfunctioned with the pedal sinking low to the floor. Several lights went off including check brake system, traction control and ABS. This issue seems to be exactly related to a current recall involving ABS on 2010 Fusions but doesn't appear to apply to the Hybrid model. The issue is intermittent.

- Portland, OR, USA

problem #312

Jun 272022

Fusion

  • miles
The breaks pedal on my Fusion just goes straight to the floor and can barely stop the car when its in drive and not giving any gas. A recall was issued on this model of a car but my car wasnt included for some reason. I am having the same issue with the ABS as the recall. Do your job NHTSA and make ford recall it on all fusions before someone dies. Ive already spent a ton of money on replacing all the brake pads, rotors, master cylinder and now have to replace the ABS system.

- Palos Park, IL, USA

problem #311

Jul 022022

Fusion

  • miles
There is a recall for some vehicles manufactured near the time of this particular vehicle-??s manufactured date for the ABS control unit. The valves stick causing unsafe breaking conditions. This particular vehicle exhibits the same behavior as described in the recall but this VIN is not showing up as one of the recalled vehicles for this problem. It is recall 19V904000 issued on December 12, 2019.

- Overland Park, KS, USA

problem #310

Jun 282022

Fusion

  • 70,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while depressing the brake pedal, it traveled to the floorboard causing the emergency brake to have to be used. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000.

- Palos Park, IL, USA

problem #309

May 252022

Fusion

  • miles
The same problem as safety recall19S54. My brake pedal went mushy and falls under the same exact problems that the safety recall is for. My vehicle however is not included in the recall

- Queen Creek, AZ, USA

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