Vehicle has less than 100,000 miles and is exhibiting symptoms of a brake issue exactly as described in recall #19V904000. Have had vehicle examined and diagnosed at professional mechanic who determined that all likely causes of issue including master cylinder and air in system, were not the problem. Ford dealer says this vehicle is not under recall but it continues to exhibit the exact symptoms as described. The brake pedal is mushy with excessive travel prior to engaging. In a panic stop situation would likely not stop the vehicle.

- South Bend, IN, USA

There is an existing recall (19V904000) for my model year Ford Fusion vehicles for the ABS control module. The recall is vin specific. The risk is that a valve in the control unit fails to close and the vehicle looses its ability to stop. My vehicle-??s ABS control module has failed due to this sticking valve. I believe my vehicle should be included in the recall due to it having the exact same part as the recalled vehicles and the part failing. Ford is unwilling to fix the problem under the recall.

- Sacramento , CA, USA

ABS module malfunctioning consistent with previous ABS module recall despite the car not being on the recall list. Brakes went out as I was turning into a parking lot, nearly hitting the car in front of me. Brake System maintenance light came on and despite changing worn out front brakes and calipers the lights remain on and the pedal requires pressing down on the brakes all the way to the floor to engage the brakes.

- Boston , MA, USA

The contact owns a 2010 Ford fusion. The contact stated that while driving at 50 mph, without warning the vehicle began to violently shake. The contact mentioned that an abnormal odor appeared from the passenger's side wheel as the brake failed to engaged properly. The contact managed to veer to the shoulder of the road, turned the vehicle off and back on which resumed back to normal. The contact stated that the failure recurred 5 additional times. No dealer was contacted. The vehicle had not been diagnosed nor repaired. The contact mentioned NHTSA Campaign Number: 19V904000 (SERVICE BRAKES, HYDRAULIC) as a possible solution to the failure however the VIN was not included. The manufacturer was not notified of the failure. The failure mileage approximate 89,000

- Lebanon, OH, USA

I am filing a complaint because Ford has not addressed the open recall regarding the ABS brake issue in a timely manner. This recall was opened in December 2019 with parts expected to be available late first quarter 2020, according to the recall bulletin. Here it is almost 1.5 years later with no resolution. Here is the recall I am referring to: Dec 18,2019 Manufacturer Recall Number19S54 NHTSA Recall Number19V904 Recall Status Recall Incomplete, remedy not yet available

- Tucson, AZ, USA

brakes faded away to nothing. I put on new master cylinder and could not bleed brakes. took it to dealer they had trouble bleeding brakes and returned car to me with brakes way down to floor saying it's o k. abs hydraulic control unit malfunction? varney ford newport, maine so# 70000

- Hartland, ME, USA

Unknown. Ever since I owned the vehicle it has had this soft braking pedal. I've found out it's the ABS module.

- Chicago, IL, USA

brakes kept fading and going further to floor. changed master cylinder and could not get brakes back by bleeding. abs modual?

- Hartland, ME, USA

When traveling at any speed I have to press on the brakes harder and press the pedal further and it take the vehicle longer to stop.

- Houston, TX, USA

My brakes have failed three times between November of 2019 and May of 2020. The first incident was while I was backing out of our garage. Without warning, my brakes failed causing me to come to a very slow stop, almost hitting our brick fence. After the brakes failed, the entire dash lit up red. I immediately put the car in park and left it there until the tow truck came to take it to the brake shop. The brake shop inspected it and stated that all the components looked fine and that they could not duplicate the problem. When I went to pick up the car, the mechanic was backing it out of the bay and the brakes failed again. Because they were not sure what would cause it to happen since all the components appeared in good condition, out of precaution, they replaced the master cylinder and bled the brake lines. The car performed well until May of 2020, when they failed again, only this time the car was in drive. My husband had just pulled out of the school parking lot, so he was already at a low speed, but the brakes failed as he tried to stop. As in my experience, the pedal went to the floor before coming to a stop and then the dash lit up in red. He drove the car home and we then had it towed to the dealership. The dealership indicates that there was nothing visibly wrong with the vehicle and they could not replicate the problem, but because the car had 6 codes regarding the brake system, they would need to replace the master cylinder, the module HCU, ABS module, brake booster, and then reprogram the brake system. I've contacted Ford Customer Relations as there were recalls regarding the brake systems on other Fusions, but they can't do anything for me because the car's VIN is not showing any recalls except the airbags. The dealership indicated that I would have to do all of the above repairs or they wouldn't do any at all, as it was a safety issue.

- El Paso, TX, USA

While driving (Luckily) at lower speeds of about 15mph on two separate occasions, lights illuminated on the dashboard (Brake light, Service Advancetrac, and ABS) and the brakes hardly worked at all and had to stomp on them to get the car to slow, who knows what could have happened at highway speeds or traffic. I also have read of HUNDREDS of other reports of the same issues happening at highway speeds as well. There has been a recall so far referencing "19V904000" Though this does cover some of the affected models, the dates should be extended because the same issue covered in this recall is happening to HUNDREDS if not THOUSANDS more customers needing the same parts replaced. So in my opinion this is the same issue as the recall and there is plenty of proof and we should look out for the safety of the customers as well as the families on the road traveling.

- Sacramento, CA, USA

Out of the clear blue the car Failed to Stop unless pump brakes several times, my Daughter was driving and almost wrecked and made it home safely. Upon safety and recall investigation there was a recall 19S54 Brakes Hydraulic failure for 2010 Ford Fusion however Vehicle Vin was not included. i tried to order the part my self but it could not be sold to me. Ford dealership tried to order the part and could not get it. Called Ford relations and they stated the vehicle needed to be taken to Ford Dealership to be diagnosed to see if the HCU is bad and if so the dealership file an internal claim to cover under the recall. Vehicle was taken to Sames Ford Bastrop TX 78602 and diagnosed that the HCU was bad and met the recall requirements. Internal Paperwork was filed. Part was ordered and arrived 2 weeks later. Vehicle was in the Ford Dealership shop and tech was performing the Air Bag recall at the time. I called to check status and service Center said I would get a call from the service director. Service Director called and told me one of the tech wrecked my car because of the brakes issue since the HCU module was not installed yet. Service director told me they would cover the labor but Ford refused to pay for the HCU module. This clearly meets the Safety recall and now the Dealership has to fix the car from the wreck caused by this recall. I called ford relations and they told me there is nothing they can do to add my vehicle to the recall claim. They stated I would need to write a letter to Ford Consumer Affairs about my situation. My stance is Ford should pay 100%, the dealership diagnosed and now wrecked my car because of the HCU failure and have not had my vehicle in 3 weeks!

- Lexington, TX, USA

The contact owns a 2010 Ford Fusion. The contact stated while driving at 35 mph and attempting to make a left turn, the contact attempted to depress the brake pedal however, the vehicle failed to respond. The contact stated that the vehicle went over a curb and into a grass field where the vehicle struck a tree which caused damage to the front undercarriage. There was no warning light illuminated. The air bags failed to deploy. There was no medical treatment at the scene however, the contact went to see a doctor the next day for neck and lower back pain. A police report was filed. The vehicle was towed to a tow yard. The vehicle was not diagnosed nor repaired. The contact was concerned that the failure was related to the recent recall repair that was performed on the vehicle under NHTSA Campaign Number: 19V904000 (SERVICE BRAKES, HYDRAULIC). The manufacturer was not made aware of the failure. The failure mileage was 180,000.

- Easton, PA, USA

Received an "advancetrac system" fault warning and my brakes failed. ABS system has faulted, as well as, engages during stops no matter the speed. Has difficulty coming to a full stop unless the transmission is disengaged. There is a recent recall for this model, but my vehicle was not included in this recall notice. Safety recall 19S54 ? anti-lock brake system hydraulic control unit valve function ? 2006-2010 Ford Lincoln & Mercury

- Houston, TX, USA

This is a Ford Fusion hybrid 2010 vehicle. The problem I have is vehicle won't stop after depressing the brake pedal. This problem has occurred few time but not always. We can't drive this vehicle due to this safety issue. Also we went landers Ford collierville tn. The report that the booster and ABS needs to be replaced costing above $ 2500. In added that brake disc needs to be turned and pads replaced costing extra $1200. Looking at the problem and the recalls. Recall # 19S54 closely associated to our issue. Please advise. Thanks[xxx]- mechanical engineer - chemours tn information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Cordova, TN, USA

I have a problem with my 2010 brake system... the pedal goes down further then it should and its somehwat harder to brake. I contacted Ford and they said they are not exactly sure what it is but can try a few things for $3000 and it may fix the problem or it may not. I looked it up and it seems Ford have a voluntary recall but I called Ford and they said my vehicle is not affected even though the year and manufacture date is identical to those cars having theses braking issues... is there anything I can do?

- Port Richey, FL, USA

I have no brakes. And I have no brake fluid going to my left rear brake caliper. I have changed the master cylinder and followed all everything it said on how to change it and to bleed it. I also have changed the ABS motor and did the same thing bleed it and followed the instructions. I also changed the left rear brake caliper out with the brake hose and still no brakes or pressure. I was driving the car going home from work when I all sudden I had no brakes and the brake pedal went to the floor. It happened on a street in Illinois by mazon on grand ridge blacktop that street is called county road 3000 and also North 21st road

- Ransom, IL, USA

I was driving my vehicle down the interstate when all of a sudden the lights on the dashboard came on. And the brakes went out. I almost had a car accident and now the brakes are hard to press down. The dash says ABS and brake system failure.

- Siloam Springs, AR, USA

After a braking event in which the ABS system is activated, the pedal becomes soft/spongey and sinks to the floor more than it usually would. The car can still stop, but it requires a much larger application of the brake pedal (75% pushed in vs 30% for example). This has occurred at least two times in the past 6 months. One event occurred when the ABS activated due to ice on the road, the second event occurred due to braking while hydroplaning (ABS was activated). After the most recent event in which the brake pedal became soft, I was able to get normal brake functionality by repeatedly pressing the pedal while stationary. The pressure did not gradually build in the pedal as would be expected if there was air in the line, it was like flipping a switch - one press was spongey and then the next was normal. I also attempted to get the pedal back to normal by braking heavily to cause the ABS to reengage but that did not fix the issue. There is currently a recall for this exact issue on this exact car for this exact year built in the same Ford plant (Mexico) but this specific VIN is not included as part of the recall. I believe that this vehicle has a faulty ABS unit in which the valves get stuck open causing the fluid to circle through the unit rather than apply the brakes when they are applied. This also explains why the pedal goes back to normal - there is no air in the system or anything, the valve is getting stuck open and then becoming unstuck. The recall number that I believe should include this vehicle is 16V250000. This vehicle is clearly exhibiting the same exact symptoms as the vehicles in the aforementioned recall and is the same model and model year, and is also built in the same Ford plant as the affected vehicles.

- Rockledge, FL, USA

Over a dozen times, beginning March 2021, with about 109000 miles, the braking system fails with no warning while driving and at times at a stop light (the check brake/ all trac light and chime come on, but if the radio is on, it is not heard). The brake pedal must be pushed almost all of the way to the floor to regain braking power, but in all of the incidents I was caught off guard, putting myself and other drivers in harm's way. Once the car is turned off, and restarted, on most occasions the brakes return to normal for a while (sometimes, this has to be done multiple times before this "fix" works). How can this hazard not be addressed with almost 200 complaints? thank you.

- Van Nuys, CA, USA