10.0

really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
60,668 miles

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« Read the previous 20 complaints

problem #63

Apr 182012

Fusion 4-cyl

  • 40,000 miles
Driving child to school - car's speed starts declining even though accelerator was been pressed (car should have been going between 50 -55 miles). Got car off road. Switched car off, waited a couple of minutes and then started car again. Drove child to school, called Ford dealership and placed car in repair shop. Was told that warranty went out 4,000 miles ago and part and labor would cost approximately $300 and car should be ready to pick up by 5 P.M. next day. Got rental car from dealership and was told later same day car went to shop that throttle control will have to be replaced. Unfortunately they didn't have one in stock and it would have to be ordered and hopefully with me paying an expedited delivery charge it would be in the next day if not hopefully within the next day day or 2. now I am stuck with a rental car for approximately 3 more days.

- Philadelphia, MS, USA

problem #62

Mar 082012

Fusion 6-cyl

  • 29,900 miles
Traveling highway, going 70 mph the car suddenly jerks and the speed started to decelerate and the wrench light on dash went on. The engine was still on, but zero ability to accelerate. Coasted to the side of the road and the RPM's were fluctuating from 0-1 in park. Turned the car off for 10 seconds and turned it back on. After turning the key on, the starter sounded like the key was turned with the engine on for about 20 seconds. The second time was going up hill at 20 mph back roads. Same thing with no acceleration and the wrench light came on. Had to pull over because the car could not move and shut it off. Same with the starter for about 20 seconds of it sounding like the key was turning with engine on after turning it on. Incidents are about 1 month and 10 days apart.

- Antrim, NH, USA

problem #61

Mar 292012

Fusion 6-cyl

  • 37,024 miles
I was driving on interstate 65 in the middle lane when the car quit responding. The RPM gauge was stuck on 1 and pressing the accelerator got no response. I was lucky enough to be able to get over and barely off the side of the road but it was a close call. Traffic was pretty heavy. I called aaa towing service for help. After 15 minutes I tried to start the car and it started up normally. I was able to get back into traffic and take the next exit. I drove to the dealer. I purchased the car on February 6, 2012 from Town & Country Ford dealer in louisville, ky and had driven it only 596 miles when this happened. The repair bill to replace the throttle body, intake carb kit and recalibrate processor was $730.29. I didn't have the extended warranty so I had to pay the entire cost of the repair. I asked the dealer if this was a problem with the Fusion and was told no it was not.

- Louisville, KY, USA

problem #60

Apr 122012

Fusion

  • 41,000 miles
The vehicle began to jerk when driving or between automatic shifting. Specifically when it shifts into third, it jerks extremely hard. The engine and maintenance light will come on as the vehicle stalls. There is no response from the accelerator and I have to put it in park, stop the car and restart it in order for it to move again. I was almost rear ended due to the vehicle dying in the middle of the street.

- Garland, TX, USA

problem #59

Dec 182009

Fusion

  • 200 miles
The contact owns a 2010 Ford Fusion. While driving approximately 55 mph, the vehicle began to jerk abnormally. The contact applied the accelerator pedal and the engine rpms would increase excessively. The vehicle was taken to the dealer for diagnostic testing. The technicians stated that the transmission would have to be recalibrated. The vehicle was repaired however, the failure persisted. The vehicle was taken back to the dealer where the technicians advised the contact that the transmission would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 200.

- Albuquerque, NM, USA

problem #58

Mar 082012

Fusion 4-cyl

  • 22,781 miles
I was in a parking lot turning into a marked parking space, with my foot off of the accelerator, when the accelerator moved forward abruptly. The engine roared as the car accelerated forward, the car jumped the curb and moved forward striking a column supporting the front corner of an office building. The column fell forward coming to rest on my car, inches above my head. I applied the brakes from the moment I first realized what was taking place, but the brakes had no effect. The cost of repairs to my car was over $3000, plus the cost to repair the building. I took the car to the dealership where I had purchased it new. The dealer's employees stated that the computer disclosed no problem. They contacted Ford engineers who ordered the dealer not to attempt any repairs. Ford claimed no knowledge of such a problem ever occurring.

- Baton Rouge, LA, USA

problem #57

Dec 232011

Fusion

  • 51,000 miles
I have a 2010 Ford Fusion S, I was driving home for christmas break when my car shut off and had no throttle response. I didn't drive the vehicle for like five days and the car was fine but it started back up in janurary and again in the beginning of March. It has a code of P211 which is the throttle body issue. I have done some research on the problem and multiple Ford Fusion's are having the same issues as I am. For some reason Ford is trying to avoid hearing the issue on the fact that they have faulty throttle bodies. It is a saftey issue when you are traveling down the highway or interstate at 60-70 mph and all of sudden your car no longer has a throttle response. You have to pull off the road shut your car off and restart it. This doesn't fix the problem it just does it all over again within the next mile or two. Ford should realize the issue and make a recall for the throttle body. There are people throughout the United States that are paying between $400-$600 out of their pocket if their car is no longer under warranty to fix a common problem that people are having with Ford Fusion.

- Albany , GA, USA

problem #56

Mar 052012

Fusion 4-cyl

  • 28,000 miles
While attempting to pass a vehicle, the transmission completely disengaged from the engine as if it were in neutral leaving me with no power to the wheels. The revs on the engine were extremely high. As I was passing on the left, this left me in an extremely dangerous and vulnerable position as I had no power to move the vehicle. Fortunately I was able to coast to the right at which time at a near stop the transmission violently re-engaged. First time, took to the dealership where they reprogrammed transmission. It has since happened again, again while accelerating to pass. It is just a matter of time before this kills someone. It is not safe, dealer claims that they can not reproduce, there are no codes. This issue is well documented here and elsewhere, there needs to be a recall.

- Hamburg, NY, USA

problem #55

Mar 142012

Fusion

  • 63,000 miles
2010 Ford Fusion will lose power at highway speed, car will not stall completely but will jerk and shake without enough power to get off road. Tool light will come on, after restarting car will drive normal. Sudden loss of power is extremely dangerous! how many crashes will it take before our government forces Ford to fix the problem. Took to mechanic, no codes to determine problem. Ford.....step up stand behind your product! wife was almost ran over by tractor trailer!

- Hamlet, NC, USA

problem #54

Nov 012010

Fusion 4-cyl

  • 14,000 miles
I was driving on a 6 or 8 lane freeway when it suddenly downshifted to a much lower gear (probably 3rd) and the tachometer maxed at 7000 RPM and held there until I manually moved the shift lever to neutral. When I put it back in drive (still moving) it again raced to 7000 RPM and I put it in neutral and coasted to the side of the road. I put it in all the gears, then in drive and went back on the freeway. It stayed in 1st gear and I again went to the shoulder of the road. I shut the engine off, restarted it and got back on the freeway. It shifted ok, but after a few miles did it again. I sent my complaint to Ford Motor Company, but they say they can't duplicate the actions and therefore can not/will not do anything about it. (see Ford customer service case #0506021830 and my letter to them)

- Fayette, IA, USA

problem #53

Nov 142011

Fusion

  • 29,285 miles
I have a Ford Fusion with about 35,500 miles. I bought the car used with about 18,000 miles and noticed inconsistent shifting right away. Then progressed into not shifting back into gear right away after shifting out of reverse. I took it in and they reprogrammed the transmission and the service supervisor said that this transmission adapts to the owners driving habits. Took it in again about a month later and they said the fluid was low; they weren't sure why just filled it and sent me on my way. Third time I took it to a different dealership. They had to pull the transmission and replace parts, which took almost a week. It seemed okay at first but now is displaying the same issues as before of not shifting into gears when accelerating. The problem was not fixed and I am left with a vehicle that also had a heater motor replaced that were making a whistling noise, floor heat that barely comes out, car alarm that goes off even when all the doors are unlocked and bright lights that just randomly come on. I don't know if its a lemon, but I smell disaster in the next couple of years! wish Ford would do the right thing and stand by its product.

- Fenton, MI, USA

problem #52

Feb 132012

Fusion 4-cyl

  • 43,000 miles
My 2010 Fusion SE V6 with the infamous 6F35 transmission is slipping, hard shifting, fluid is blacked and or burnt. My concern is that it also has just lurched forward for no reason. I feel it is a safety issue and should be recalled for a new transmission. Please force Ford to issue a recall on this model transmission. I know I am not the only one with this issue on this vehicle.

- Hilmar, CA, USA

problem #51

Feb 012012

Fusion 4-cyl

  • 30,000 miles
The transmission does not shift correctly. The engine will rev up and the transmission will shift hard when it shifts. Especially when going up hill or under heavy acceleration the engine my red line before shifting.

- Westfield , NY, USA

problem #50

Feb 092011

Fusion

  • 20 miles
I have a Ford Fusion with about 30000 miles. I first noticed a hard shift at 10K miles and thought maybe its just a simple fix. I took it in and they reprogrammed the transmission and the service supervisor said that this transmission adapts to the owners driving habits. Well 3K miles later its worse so I take it back and the tech said all the clutches were replaced and two other things were done! I have taken it back four more times and have not had it fixed. It appears that Ford admitted there was a problem with a transmission code that fixes the problem. However, the problem was not fixed and I am left with a vehicle that also had a window motor replaced, some pulleys that were making a whistling noise, and a battery and taillight that went out changed. I don't know if its a lemon, but I smell disaster in the next couple of years! wish Ford would do the right thing and stand by its product.

- San Antonio, TX, USA

problem #49

Apr 262011

Fusion 4-cyl

  • 21,194 miles
Transmission slip into neutral and revs past 4000rpm, 1-2 & 2-3, also severe hesitation when slow down then try to speed up again (I.e. stop & go traffic). Has put me in unsafe situations requiring defensive driving to avoid an accident. Has been in for service 4+ times and each time only "calibration". service dept is very helpful but hindered by Ford Motor Company's inability to solve defect. Also, was given print out of Ford advising service that the 2-3 hesitation is " deemed normal and it meets design intent at this time".100% unsafe to drive, especially with children in car as the gear slipping and or hesitation followed by suddenly engaging then speeding up puts the driver in unpredictable conditions. Has put me in numerous near accidents (specifically when merging or changing lanes and yielding to turn left). Most recent "fix" was 2/2/12 and transmission still slipping, hesitating, slamming into gear. Have filed with BBB auto line. Ford Motor Co. Needs to seriously address this from safety standpoint.

- Tempe, AZ, USA

problem #48

Nov 162011

Fusion

  • miles
1 bought a Ford Fusion in Aug. 2011 used w/15,000 miles on it no problems with it until after I reached 32,000 miles the transmission slips and the wheels sound like its going to fall off, it somes seam to jump out of gear while driving and starting and stopping. I took if to a Ford dealer for oil change told service tech about this he said nothing wrong with car never took for test drive. I did some looking on-line there are a lot of people saying same thing. I read about a re-call on transmission called dealer brought car from said they didn't get notice. Sent E-mail to Ford no reply. Can not get answers from no-one. I have young children I don't want to be driving down the road and have wheels fall off or transmission fall out. This seams to be getting worst.

- Dundalk, MD, USA

problem #47

Jan 282012

Fusion 4-cyl

  • 41,100 miles
When we took it in for normal service of oil change the technician brought out the transmission dipstick to show that it was as black as the oil. We had it changed for over $120. The car is shifting much better than when we bought it but the owners service manual states that it should not be changed until 60,000 miles. We feel that it should be handled and covered by the dealer.

- Swansea, MA, USA

problem #46

Jan 162012

Fusion 4-cyl

  • 75,000 miles
While driving down the interstate, the Fusion began to jerk and shake due to the transmission slipping, causing the car to lose its speed very quickly, almost causing a wreck. The dealership ended up having to do a complete transmission overhaul at only 13,000 miles. The problem came back around 20,000 miles and the dealership said it needed its codes reprogrammed. The problem persisted and around 70,000 miles, the vehicle began doing the same thing. Again while driving on the interstate, the car's transmission started slipping and the vehicle shook and jerked. Now the dealership conveniently recommends a new transmission, now that I am outside of my warranty at a cost of $4,000! this is a very dangerous situation and having a newborn child in the vehicle makes it even more alarming. I do not feel safe in this car and strongly feel that Ford needs to make its customers whole by recalling the transmission components entirely.

- Locust Grove, GA, USA

problem #45

Jan 192012

Fusion

  • miles
The powertrain has suddenly caused major problems. My car will no longer reverse and more importantly as far as safety is concerned, the gears may sometimes not engage while accelerating causing the car to rev up the RPM's without moving forward.

- Passaic, NJ, USA

problem #44

Feb 192011

Fusion

  • 18,540 miles
At 18540 miles the transmission failed and the dealership had to rebuilt it and reprogram the PCM. Then the car was taken back 5 months later with 30100 they had it a week but could not duplicate the problem. We then towed the car to Alabama and less then a month later the transmission failed again at 31111 miles at this time it was in the shop 36day the car was pick up and drove 12 miles and the transmission failed again. The dealership then had it another 14 day. A month and a half later the transmission failed again, the dealership had it 3 days. We drove it 35 miles and the transmission failed again and the dealership had it another 17 days.then we had the car for a month and the transmission failed again with 36000 miles on it. The dealership had it for 16 days. Ford Corp has not allowed the dealership to replace the transmission, but has authorized them to rebuild and reprogram PCM numerous times. We have the car now and it is still not shifting right. We have talk to Ford and they will not doing anything for us. Told us the car is fixed....or is it. This car has become a safety hazard because you do not know when the transmission is going to fail in heavy traffic and create a dangerous condition. We fear for our safety when we drive this car.

- Phenix City, AL, USA

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