I was driving 70 mph down the highway and my car just quit running. A few warning lights came on and I pulled over to the shoulder of the road. I was able to restart the car and merged onto the highway; the car quickly died again. I had the car towed home and was unable to start the car again since the anti-theft lock light was on. I had the car towed to a dealership and I am waiting to hear back from them.

- Coopersville, MI, USA

My 2010 Ford Fusion power steering failed. I started my car and received an error message that the electric steering system had a fault.

- Littleton, CO, USA

Power stearing module has given out.

- Hacienda Heights, CA, USA

Power sterring some times when starting, have to turn off them restart to make it work.windshiele wipers intermitten stopsworking, blind spot light, cross traffic, rear parking aid light comes on cant turn off all on starting off.

- Gresham, OR, USA

After two day something is killing the battery.

- Columbia, SC, USA

On March 7th, 2019 at 0600 hours, an error code popped up on the dash showing a power steering assist fault. Car was stationary at this time at homeowners driveway. Steering wheel was difficult to turn as there was no power to the steering. According to to NHTSA documentation, numerous complaints on this same related issue prompted recalls on other models, however 2010 Ford Fusion, which experienced same problem was omitted from original recall. Further research revealed numerous complaints regarding same or similar issue prompting another investigation. Unknown what the second results yielded.

- Waddell, AZ, USA

Driving down the road and the service power steering lightcame on out of no where and my steering stopped working

- Gorham, NH, USA

I am having problems with several things. Air bag was recalled so I took it to the Ford dealership and they replaced it but the light won't go off, after getting my car back from the dealership the radio/speaker and seat warmers went out, soon after the heat/ac went out, the rear driver side tail light goes out very often, plate lights don't work, visor lights don't work. They're are too many issues that started at the same time, so I think it must be electrical. Thanks

- Fridley, MN, USA

Tamara recall power steering just went off in the middle of me driving on the highway. No warnings.

- Silsbee, TX, USA

Electronic power steering fault. The electronic power steering failed on me multiple times in the past week. It will be working fine then out of nowhere stop working and makes the car really hard to steer. Its happened when stationary and in motion when pulling in or out of the driveway. Needs to be recalled and fixed. I have stopped driving the car until it gets recalled and fixed for the safety of myself and others.

- Big Lake, MN, USA

I don't seem to understand how this issue has not been an official recall yet directed by the NHTSA. Out of 3806 (as of Dec 20 2018) there are 1024 strictly related to steering. I as well as so many other Ford owners have fallen victim to the failing of the electronic power steering assist. Went out to go to work last night and power steering assist fault" continues to display, restarting vehicle does not seem to fix as others have stated. Am glad this did not occur while driving as has happened in other reports. I am seriously questioning as others have if it is going to take an accident that kills someone before this investigation is taken seriously. From what I can see its somethings that has been well known since this time last year, yet people continue to have it fail, and nothing is done on Ford part. They just keep collecting money from people that have no other option than to have them fix it. Once the dealer opens I am going to be having to get the car towed to the dealer to have issue resolved, and I'm sure be quoted the $1,500-1,800 that others have been quoted, as well as be told "we haven't heard anything about this" until I mention all the reports, much like my door handle that broke, and wasn't until I talked to a different customer support agent that it actually was well known. What I'm seeing is issues which are very common, affecting hundreds to thousands of owners, but Ford continues to says its not their problem, it hasn't been recalled so we must pay to get it fixed and be on our way. Honestly thinking as others that even as happy as I have been in the past with Ford, it will probably not be my vehicle of choice come time to buy a new car as recently issues that should be getting addressed are consistently not being addressed.

- Dover, FL, USA

My car had "power steering assist fault" come up on the dashboard after I started it in a parking lot and the lack of power steering made the car unable to drive safely. This warning had come on several times over the past few months, but the owner's manual for the Ford Fusion 2010 says to turn off the car for 10 seconds and restart if this happens (pgs 213-15). This had solved the problem the past few times. The message will not go away now even after restarting the car. I have seen that there have been many problems with Ford's eps system, especially since 2011-2013 models have been recalled. I was fortunate that it happened in a parking lot, but wanted to report the incident.

- Norfolk, VA, USA

After getting off of the interstate and heading to dinner with my girlfriend, everything was okay and running smooth. While heading back home, the "service advanctrac" and "service power steering" lights come on unexpectedly. So, I pull over, turn off the car and turn it back on. This solved nothing, furthermore it made the issue even worse. Simply search "2010 Ford Fusion" on google and you'll see many stories just like mine in a matter of a few scrolls. The worst part of this whole thing isn't even the hundreds and hundreds of dollars that must be put into the repair. If my power steering would have went out while I was on the interstate, I would not be here today to tell my story. So, what's it worth to you, Ford" is my life worth the $1,500 to you or will you let this continue to happen until a life is taken"... but that question might unfortunately be too late.

- Fayetteville, GA, USA

The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The manufacturer advised the contact not to drive the vehicle due to the recall. The contact stated that the part was available, but the vehicle failed to start. The vehicle was not driven for six months and became totally inoperable. The contact stated that the brakes have rusted out, the accelerator and brake pedals go down to the floorboard when depressed, and there was an abnormal oil odor coming from inside and outside the vehicle. The contact called elder Ford (9560 N Florida ave, tampa, fl 33612, (813) 498-0779), but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 98,196.

- Tampa, FL, USA

Battery died due to sitting for a long period of time. Even though car was started numerous times during the week. Tires lost air twice due to sitting and told not to drive the vehicle.

- Largo, FL, USA

My airbag has not been repaired because Ford does not have the part. My steering went out while I was in motion. Not a recall for my VIN#

- Twinsburg, OH, USA

This vehicle has been sitting for over a month due to my limited income as a veteran I can not afford to repair this issue at an estimate cost of $1600. This issue is not due to my negligence.power steering assist failure is the issue. I was driving it to work in dallas, nc when I experienced the steering wheel locked as I made a right turn into a parking space. After I struggled to get it into the parking space I also struggle to drive it home as well.once I got the vehicle home I called tindol Ford in gastonia, nc regarding my concern I was informed that I need to have it diagnosed at my expense of $99. Then if it is the epas (electric power assist system) repair estimate cost can be about $1600. This vehicle specifically had a recall before not sure but I think it was for airbag and or seatbelt. Well since then I borrowed a temporary vehicle from family member due to repair cost being expensive. This Ford Fusion has a title lien through bridgecrest, in whom I finance with. Vehicle is almost paid in full.this issue however is not any of negligence but more so a manufacturer issue. The epas consist of a TRW component which consist of everything to this failure such as the hydraulic the belt drive the drive rack the coder interface etc. I had a local mechanic look at it and the observation made was it's a power steering issue that only manufacturer can correct due to the complexity. The TRW is a non serviceable unit. Enclosing I ask that you please contact the manufacturer and look into the facts of this matter which is fault of the manufacturer. I thank you in advance for your time and help with this matter.

- Gastonia, NC, USA

My power steering went out in March of 2016. I had to pay out of pocket because there was not a recall on the 2010's just the 2011 and 2012's. well here it is, 2018 and my power steering went out again... I cant see myself paying another $1500 for something that is out of my control. Seems as if it happens while the car is sitting. I can recall driving and a light came across my dash. I didn't know what the light meant and I didn't notice any change with my car until the next morning when I tried pulling out of my driveway. Its extremely dangerous!!!

- Louisville, KY, USA

April 30, 2018 after driving for 3 hours on the highway at appr. 75 to 80 mph the dash lights went haywire, flickering and then the service advancetrac warning came D. I was able to drive it to my exit and drive slowly. I could stop and go very slow. After a mile or 2 the batter light and all the lights came on and the brake light warning light came on. I could feel the car loosing power so I pulled over. At this time it was also chiming that the cross fault system was not available. After turning the car off, it would not start, the radio would play, lights would work and hazards would work.the steering was hard to turn the car was towed to a mechanic shop and I am awaiting a diagnosis. Earlier on April 16, I received a letter from Ford stating they would no longer host the vehicle health report system.

- Fayetteville, GA, USA

The contact owns a 2010 Ford Fusion. While driving 30 mph, the power steering failed and all the indicators on the instrument panel illuminated. The vehicle was taken to auto zone where it was diagnosed with an electrical failure. The vehicle was not repaired. The dealer was not contacted. The manufacturer advised that the vehicle be taken to the dealer. The failure mileage was unknown.

- Cuban, NY, USA