10.0

really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
58,429 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2010 Ford Fusion:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #299

Jul 292013

Fusion 6-cyl

  • 54,100 miles
I was driving along the tollway and had to slow down due to congestion. My car made a lunge, like a hard downshift and was left with no response from the engine. The engine was running as indicated by the tachometer and power steering, however I was not able to accelerate. After pulling over to the side of the road, nearly being rear ended by oncoming traffic, I turned on the flashers and shut the engine off. I let the car set for about 30 seconds before restarting. Upon restart the car ran fine as though nothing had happened. I had a second occurrence just today (8/1/2013). I now have an engine light and have read the code - P2112. The dealership/service department that I called mentioned that this is a common issue with the Ford Fusion.

- The Colony, TX, USA

problem #298

May 312013

Fusion 4-cyl

  • 70,000 miles
I was driving to my mother house to pick up my son my car suddenly just lost all power. It was still running but not accelerating. It was violently shaking and a wrench light came on. I pulled into a parking lot turned the car off when I restarted it came right back on after that I had no trouble that night. A couple of days later my son and I were headed home it did this to me again but when I tried to restart the car it had more trouble and only allowed me to 100 yard or so. My mechanic cleaned the part it did fine for about another month or so until this past Monday 7/29/13. I have currently bought a new throttle body and it has seemed to fix this car. Ford needs to realize this a problem.the car has stopped on me numerous time and could have caused many accident. I began looking and this seems to be a common issues among this car. Its time for a recall. I must say that I was lucky to have a mechanic for a dad because I was quoted almost 700 dollars for this job and lucky he could do this for free with only the cost of the part.

- Acworth, GA, USA

problem #297

Jul 022013

Fusion 6-cyl

  • 38,000 miles
I was driving in the right lane of a major, heavily traveled (with many tractor trailers), divided highway, traveling at a speed of between 55 and 60 mph. All of a sudden, without warning, the engine seemed to shut down. I could not accelerate; the engine would not respond. This was a very scary situation as trucks and cars had to break, while I steered the car to the narrow shoulder. The car didn't seem to lose power steering and the engine was still running (tach showed 900 to 1000 RPM). However, engine was totally unresponsive to my depressing the accelerator. I shut off the engine, put the flashers on and waited a few minutes and attempted to start the engine. The engine started normally, and I was able to pull out onto the highway. However, after driving about one-quarter mile, the same engine shutdown occurred. Called aaa and had the car towed. The auto repair center checked for trouble codes. The throttle body assembly had failed and had to be replaced. I have not had a problem since the repair was made. Subsequent to the repair, I checked on the internet to see if anyone else had this problem. I was very surprised to see that this problem is not uncommon to Ford owners. I was gratified to see that your Agency has opened an investigation into the matter. I called customer service at Ford Motor Company to see if there has been a recall. Ford customer service said there was no recall and did not acknowledge that there is a problem with the throttle body unit. I then called the service department of a local Ford dealership. The service rep said that "they have seen problems with the throttle body unit", but confirmed that there has been no recall.

- Bethlehem, PA, USA

problem #296

Jul 302013

Fusion 6-cyl

  • 34,890 miles
The car was being driven on the interstate when the engine went into idle and would not maintain speed.

- Nashville, TN, USA

problem #295

Jul 262013

Fusion

  • 37,100 miles
Multiple incidents have occurred. The vehicle will be cruising at highway speeds, then lose all engine power and the car begins to shake violently. I need to put my hazards on and come to a complete stop wherever I am, including busy traffic. The car continues to shake while shifting into park. After in park, I turn the car off, wait 30 seconds, then start it again. The shaking ceases upon restarting, and will drive fine for 5-10 minutes before repeating the incident over again and losing all engine power. A Ford dealership diagnosed the problem as a failed throttle body. The repair cost over $500.

- Big Rapids, MI, USA

problem #294

Jul 252013

Fusion

  • 47,000 miles
This has happened twice. When I reach speeds around 45 and above, the car seems to stall and the throttle cuts out, leaving me without a way to accelerate. I have had to pull over on the side of busy highways, let my car rest for a little bit then start it back up. It seems reluctant to start. Took it to local Ford dealership and they concluded it was the throttle body and I would need it replaced. Googled Ford Fusion throttle body and many others have had the same thing happen, including accidents cause by it.

- Downingtown, PA, USA

problem #293

Jul 022013

Fusion 4-cyl

  • 110,000 miles
After driving over 50 miles, my car stalled and the wrench light came on. I pulled over and let it idle, but it ran rough. Once I turned it off and then back on, it ran okay. It stalled again later in that same trip. Then it stalled again twice on my way home. Luckily, I was on a non busy road with a shoulder. Then it seemed to run fine for a few days, but after driving over 50 miles, it happened again. I was nervous because once it stalled as I was turning onto a road without a shoulder. I was concerned that a car would come over the hill and hit me while I was turning it off and restarting it. When I took it to the dealer, I was told that the problem was with the throttle body. When they ordered the part, initially, I was told the part was on backorder and wouldn't be in until mid-August. Obviously, there is a major problem with this part when it takes so long to get the part. Totally unacceptable to wait that long for a part. Now today, my sister-in-law, who also has a 2010 Fusion started having the same problem and she has a lot less miles on her car (about 40,000). Reading all of the issue others are having with this part on the internet, I feel that there should be a recall on this part and my replacement should be covered.

- Keymar, MD, USA

problem #292

Jul 232013

Fusion 4-cyl

  • 53,200 miles
I was going down the interstate felt my car jerk like it slipped out of gear and then I was unable to accelerate, I managed to pull over turn the car off. After restarting it, it was fine. I took it to the dealership I purchased it at turns out it was the throttle body, which seems to be a common problem with the 2010 Fusion. Since it was no longer under warranty I did some research on line and found a ton of complaints just like mine. I called Ford and asked about the recall however my car was not under recall for this problem. And there was nothing they would do to make it good. So I'm stuck paying the repair bill for something evidentially is a common problem. It is a safety concern and dangerous.

- Brewer, ME, USA

problem #291

Jul 182013

Fusion 4-cyl

  • 38,000 miles
I was driving down my local street at approx 25 mph. The engine lost power and was stuck in a rough idle. This has happened at least 6 times now. This is a very dangerous situation that is known to Ford (faulty throttle body). Someone is going to die soon or get hurt in an accident if the car loses power like this. There are hundreds of complaints on the internet about this known problem. Ford should do a recall now!

- Downey, CA, USA

problem #290

Jul 272013

Fusion 6-cyl

  • 48,000 miles
While driving on the interstate, approx. 65-70 mph, the vehicle shudders, loses all throttle response, and the wrench light and check engine light illuminate on the dash display. The vehicle does not shut off or stall, but it does enter limp mode. Once the vehicle is shut off and restarted the wrench light is no longer illuminated and the vehicle will operate normally. This situation repeated 4 different times on the incident date. After speaking with the service manager at the local Ford dealership the problem was acknowledged as a defective throttle body.

- Catlett, VA, USA

problem #289

Jun 242013

Fusion 6-cyl

  • 54,000 miles
While traveling aprox 65mph down a 4 lane hwy at 6:20 am on 6/24/13, my car began to decelerate and would not respond/accelerate when the gas pedal was pressed. The red "wrench" light lit up on the information center on the dash board. I managed to get the car to the side of the road before it finally cut off. I waited a minute or two and tried attempted to restart the engine and it restarted successfully. I was able to cautiously continue driving until I reached a Ford dealership later that morning at which point they told me it the throttle body. They went on to say that Ford was not covering this repair and that there was no recall in effect! this repair cost me $300 of which I could not spare from my budget! thankfully there were no cars or tractor trailer behind when my car began to decelerate! this needs to be a safety recall immediately, before many people are killed!!!!

- Dallas, GA, USA

problem #288

Jul 272013

Fusion

  • 86,000 miles
I was traveling at approximately 65mph down a two lane highway when I lost all throttle response through my accelerator pedal. Engine went to a very "rough" idle around 600 - 800 RPM and the maintenance wrench indicator light illuminated. Luckily I was traveling down grade and was able to safely coast the vehicle to the shoulder of the highway. After safely parking the vehicle I depressed the accelerator pedal with absolutely no response. After having the vehicle towed to a dealership the service technician smiled and told me it was the throttle body that was malfunctioning. Quoted me on a price for a new part and labor without even inspecting the vehicle ($352)! if this problem was obvious to the technician without the vehicle even being checked, why hasn't Ford recalled this part?

- Irwin, PA, USA

problem #287

Jul 242013

Fusion 4-cyl

  • 82,000 miles
Throttle body shorted battery and caused engine to stall in traffic. When trying to restart, engine sped up fast became very dangerous. Ford has these throttle bodys on back order... that's sad. Pls recall asap before someone loses their life.

- Lexington, SC, USA

problem #286

Jul 252013

Fusion

  • 99,000 miles
I was driving home from the store today on a 4 lane road and was making a left turn when the car powered down to 1 mph and stayed there. Thankfully the car I turned in front of had plenty of time to slow down to avoid me. I traveled two blocks home as the car only allowed me to go 1 mph with the wrench light on and with a slightly jerky ride. I called my local repair shop and they got me in to take a look at it. I assumed bad gas or a fuel line needed to be cleaned, but also thought it was odd that a three year old car needed any work. They troubleshooter and cleaned the fuel lines and took out the moisture they thought was causing this. The mechanic then took it for a test run in the local parking lot where the car shut down on him and once he restarted the car ran fine. He said no codes came up but with investigating online he found it to be the fuel throttle needed to be replaced and he would call me for an estimate and that I might want to join the complaint issue online. I will receive my estimate on Monday. Ford really needs to take care of their customers. I have no problem paying for a wear and tear issue. I do have a problem with companies ignoring customer complaints and not tackling the issue before a death ensues. Is it really worth someone being severely injured or killed over saving your name? funny part is that I choose to go back to an american made car after wanting to support the recovery and fellow family members that work for Ford. I will never forgive Ford if they do not take care of this and if my car is $400 or more in repair. This has happened 4 times now and I am afraid to drive the car. Please help.

- Toledo, OH, USA

problem #285

Jul 262013

Fusion

  • 79,000 miles
While driving on the highway the vehicle suddenly lost power, the wrench light turned on and it began to shake as if driving on a rumble strip. I had to pull through three lanes of traffic during rush hour without power just to reach the shoulder. I turned the vehicle off and had to gather myself, really happy not to have been hit by other vehicles. I attempted to turn the vehicle back on after a few minutes and the light had turned off and everything worked fine. The same thing happened the next morning on a residential street. Taking the car into a Ford dealer as soon as I can.

- Littleton, CO, USA

problem #284

Jun 302013

Fusion 6-cyl

  • 28,000 miles
Traveling aprox 60mph on highway. Lost power. Yellow wrench symbol came on. Coasted to safety. After several minutes tied to restart. Restarted normally. Finished trip. Later computer diagnosis showed PO2111 and PO2112. Ford would not assist. Later found many have had similar issues. Safety problem!

- Allen, TX, USA

problem #283

Jul 192013

Fusion

  • 52,387 miles
The steering wheel starting shaking as the car lost power and eventually completely stalled. After several minutes it started but we didn't even get a mile further before the same thing happened again. As this was happening the check engine light came on and a little wrench lamp lit up on the instrument panel. After about 20 minutes we were able to start the car again and drive it to a Ford dealership several miles away where they replaced the throttle body 4 days later. It took them that long to get the part in because they had trouble finding one since so many other people were having the same problem.

- Hiddenite, NC, USA

problem #282

Jun 262013

Fusion 4-cyl

  • 85,500 miles
Driving down interstate at 70 miles per hour in far left lane when vehicle unexpectedly loses power. Accelerator pedal completely unresponsive, and engine speed drops to approximately 800 RPM. I had to quickly maneuver across two lanes, which were occupied by tractor trailers to get to right shoulder. Came extremely close to having a major accident during heavy traffic which would have certainly involved 15-20 vehicles due to sudden onset and heavy traffic. Vehicle idled extremely rough upon stop. Vehicle would restart and operate normally for an unknown amount of time, then the same issue would happen again. This appears to be a very common problem for Ford Fusion built prior to late 2011 and Ford escapes. This is a very dangerous malfunction, and a recall should absolutely be issued. Online research has a consensus that the problem is a bad throttle body. There are hundreds and hundreds, if not thousands, of the exact same problem from these vehicles. I have been very satisfied with this vehicle until this point.

- Waco, TX, USA

problem #281

Jul 252013

Fusion 6-cyl

  • 53,000 miles
When traveling down the road in typical conditions the power could cut out on the engine. Electrical power would still be on but no power would go to the engine forcing me to pull off the road and restart. This has happened several times and caused a minor bump with a traffic barrel. Ford lists this as service notice when it should be a recall, I could have been killed had I not had enough room to avoid the semi truck speeding behind me.

- Wesley Chapel, FL, USA

problem #280

Jun 142013

Fusion 4-cyl

  • 41,034 miles
While driving the vehicle it seemed to loose power and was idling rough. Was able to pull off the road, opened the hood and the engine was shaking and running rough. Vehicle was only going a couple miles an hour as driver tried to make it back to his motel, when the vehicle just turned off. Driver let the vehicle sit for a minute and then tried to start it again, and it started up. The vehicle would run but it has extremely limited power. Vehicle was taken to the nearest Ford dealership where it was determined that it was a failed throttle body and that the part was on national back order. Had to wait two weeks for the part to become available.

- Atlanta, GA, USA

Read the next 20 complaints »