10.0

really awful
Crashes / Fires:
21 / 1
Injuries / Deaths:
8 / 0
Average Mileage:
56,295 miles

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« Read the previous 20 complaints

problem #586

Oct 082013

Fusion 4-cyl

  • 68,517 miles
My wife was leaving a location in simpsonville SC and was driving on a two lane road when she felt a vibration in the accelerator pedal and realized the engine had lost power. She started looking for a pull off since a large truck was behind her and did find one across the road. She sat on the side of the road for about 3 - 4 minutes and restarted the car and drove home. This is first time this had happened and she was lucky she was not on the interstate at a high speed.

- Fountain Inn, SC, USA

problem #585

Aug 012013

Fusion 6-cyl

  • 57,000 miles
We were driving down a busy road when we suddenly lost acceleration and could not move to safety. The wrench light came on and we had to get towed. We later found out that it was the throttle body, which was a common, known problem with this particular model.

- Canonsburg, PA, USA

problem #584

Jul 182012

Fusion

  • 75,000 miles
My 2010 Ford Fusion lurched forward and then stalled while on the highway driving with the cruise control on. The service engine light and a wrench appeared on the dash. I was losing speed and had to get to the side of the highway causing the semi and other vehicles behind me to slam on their brakes... the semi narrowly missed me. Once to the side of the highway I turned my car off waited a second and restarted it. It ran fine for about 5 miles and it did it again. It did this a total of 4 times on the way to work and 5 on the way home. I took the car in to a service center and the code they got was "P2111 throttle actuator stuck open". I looked online and found that 2011 and 12 Fusion had been recalled for this problem but not the 2010 but see that many 2010 owners have had this same issue as I have had. Why are 2010 Fusion not being recalled for a bad throttle body? it is a very scary and serious problem and only a matter of time before someone is injured or even killed. I was lucky.

- Kalamazoo, MI, USA

problem #583

Jul 012013

Fusion

  • 62,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while attempting to merge onto the highway, the vehicle stalled without warning. The failure was experienced several times. The contact was able to coast onto the road shoulder, restarted the engine and resumed normal function. The engine and the wrench warning icon illuminated after the failure occurred. The vehicle was taken to a mechanic where a diagnostic was performed, which located at the throttle body. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 62,000 the failure mileage was 65,820.

- Indianapolis , IN, USA

problem #582

Oct 072013

Fusion 6-cyl

  • 47,500 miles
Spontaneous throttle body failure multiple times over the course of one week. On the highway, in a parking lot and driving down a normal street. Car stalled and lurched forward repeatedly. Had to quickly pull over while coasting with no ability to accelerate, then turn the car off, then turn it back on to continue driving. Very dangerous. Ford dealership replaced throttle body today at cost of $100 out of my pocket. I drive a 2010 Ford Fusion.

- Berea, OH, USA

problem #581

Oct 062013

Fusion 4-cyl

  • 61,133 miles
I was approximately 2 miles from my starting point traveling at a speed of 55 mph. Suddenly, the 2010 Ford Fusion lurched while shifting into overdrive. When it lurched all ability to accelerate was lost. With cars on each side, I had no ability to accelerate; I lost speed quickly and worked my way to the side of the road (very dangerous situation). I immediately noticed the 'wrench symbol warning light on the dashboard, but did not know what that warning signified. During the loss of acceleration, the car did not lose power steering and it remained running, but the engine was sputtering and not idling at a steady pace. When I got to the side of the road, I put the car in park and tried to 'rev' up the engine, but I had absolutely no control of the throttle. The wrench light was still on. I then turned off the ignition and waited about 1 minute then restarted. The car again had no acceleration ability and sputtered which sounded very much like a cough. I turned the car off again and called for assistance. Approximately 5 minutes later, when assistance arrived, I started the car again. At this time, the wrench warning light was off and the car appeared to idle normally. Upon research, I found that the wrench symbol means: Throttle control/transmission problem. The driver of the car should contact the authorized dealer for service as soon as possible.

- Edwardsville, IL, USA

problem #580

Feb 242013

Fusion

  • 44,573 miles
Traveling on the pa turnpike the engine just stalled. We had to negotiated to the side of the road with no ability to negotiate around traffic. Notified Ford and sands red hill Ford and they said there was nothing wrong. It happened again traveling around 45mph. I saw complaints online (web) and paid sands to have them replace the throttle body. After replacement the problem was fixed. The cost was $385.51.

- Boyertown, PA, USA

problem #579

Sep 292013

Fusion 4-cyl

  • 35,575 miles
I was at a stop light. The light turned green and I began to accelerate to about 10 mph when the car suddenly began running rough and I could not increase speed. It slowed down to about 3 mph and the wrench light came on and no matter how far I pushed the pedal it would not move past 700 RPM. The car behind me which had seen me start to go assumed I was going to keep accelerating and had to brake hard to avoid running into the back of me. I sat in the left lane until the right cleared so I could literally roll it onto the shoulder to avoid getting rear ended by traffic. I shut the car off and re-started it. It seemed to work fine after that. The next day, it did it again to my wife. She was starting to accelerate, the wrench light came on and no power, gas pedal was inoperative and it was running rough. This repeated itself several times more that day. Did it again and it seemed it was increasing in frequency. Took the car to the dealership and they said the throttle body failed and that it is a common occurrence. It had an error code of P2111. This part should not fail so easily and it nearly caused my car to get rear ended. I did a little research while at the dealership because I felt that this part failing so early and with so little mileage (which most is easy highway) was odd. I come to find out that this is not an isolated incident and it seems more and more are failing. Ford even acknowledged they had made some defective ones. This part should be recalled.

- Coral Springs, FL, USA

problem #578

Oct 052013

Fusion 6-cyl

  • 43,000 miles
While merging onto the interstate, the car's acceleration stopped and the car would not accelerate, found out the throttle body was failing.

- Moore, OK, USA

problem #577

Sep 042013

Fusion 4-cyl

  • 45,060 miles
Car stopped just as I was making a left hand turn in a busy intersection. Put flashers on, re-started the car and limped through the intersection on a yellow light, and pulled over. Limped to a Ford dealership 7 miles away and had the throttle body replaced for $444.

- Lake Forest , IL, USA

problem #576

Oct 032013

Fusion

  • 86,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 55 mph, the engine stalled with the illumination of the wrench warning indicator. The vehicle was coasted to the side of the road and restarted, where it resumed normal operation until the failure recurred six times. The vehicle was taken to an independent mechanic where a diagnostic was performed and detected a faulty throttle body. The manufacturer was notified and they informed the contact that a voluntary recall was issued, however the contact's VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 86,000.

- Houston, TX, USA

problem #575

Oct 012013

Fusion 6-cyl

  • 43,950 miles
Traveling North bound on interstate 77. Heavy (5pm) traffic. I was in the rightmost lane. Without warning throttle response died. The accelerator pedal had no effect on the RPM. Engine went to a rough idle speed (varying between 800 and 1500 RPM). I was forced to coast the vehicle to the right highway margin. Stopped the car. Turned off ignition. Waited 60 seconds to compose myself. Car then started and ran flawlessly. I then drove straight to the Ford dealer where I bought this car / brand new in 2010. (approximately 5 miles away from where it died). A cursory internet search reveals that Ford has replaced over 27,000 Fusion throttle bodies on 2010's, under warranty. My car is 6 months out of warranty, so dealer said tough luck. I had to pay $438.80 for repair. "regulators and Ford have logged more than 1,000 complaints. Consumer advocates in North Carolina convinced the National Highway Traffic Safety Administration to begin an investigation, but in six months, the case hasn't moved past the preliminary stage." Please tell me that Ford will be compelled to fix this known issue. I read online that Ford does not consider this to be a safety issue. That is absurd. I feel very lucky that I did not cause a major traffic accident. It?S only a matter of time till someone dies!

- North Canton, OH, USA

problem #574

Jun 202013

Fusion

  • 70,000 miles
I was driving on a highway going about 40 and the car stalled and lost all power with no response to pressing the pedal. It was idling very rough and the wrench light and check engine light came on. I shut the car off and restarted and it seemed fine until I got on the interstate. While driving on the interstate it stalled around 15 times in 20 miles. It stalled going 75 mph a few times and also stalled countless times in traffic when I was stopped and tried to accelerate. This was very scary and is an extremely dangerous issue. On the way home I experienced the same problem and rode with my hazards on in fear of being rear-ended.

- White House, TN, USA

problem #573

Sep 182013

Fusion

  • 14,000 miles
Vehicle sputters stops and then can be restarted...only to do it again. I had the fuel line cleaned and it did no good..took to a dealer and lo and behold P2111...I received part today and will be hopefuly getting it done tomorrow...im out $400!!!

- Columbia , SC, USA

problem #572

Sep 182012

Fusion 4-cyl

  • miles
I was on the highway driving and noticed that my engine light came on as well as a golden wrench. Suddenly, I noticed that the car began to slow down and as I pressed the gas, the car would not speed up. I was on a 4 lane highway and so happen to be in the far left lane during afternoon traffic. It was a very scary moment. I finally was able to get to the emergency lane without causing or getting in an accident. Once I came to a stop, the car seemed to shake. I cut the car off and waited about two mins and started it back. I stayed in the right lane as I traveled home but about 10 miles later the car did the same thing. Today which is the 2nd of October the car did the exact same thing, coming from my newborn daughter doctor's appointment. This is almost gave me a heart attack because my child was in the car with me. Very dangerous and serious problem!!!!

- Covington, GA, USA

problem #571

Oct 012013

Fusion

  • 49,500 miles
While going down the road the yellow wrench light came on and car lost all acceleration. Car began to lurch along the road and I was able to get to safety on the side of the road. This has happened three more times and car is now back at the dealership. This is a huge safety issue and this appears to be a common problem.

- Austin, TX, USA

problem #570

Sep 242013

Fusion 6-cyl

  • 62,000 miles
Car simply started to shake, a wrench warning light came on and car rapidly decelerated. Complete loss of ability to accelerate car, as if thrown into neutral. Only way to correct is to stop and restart the car. This now happens every time I drive the car - no matter the speed. Car has been going 65 mph and shut down.

- Clearwater, FL, USA

problem #569

Oct 012013

Fusion 6-cyl

  • 31,800 miles
I was making a right hand turn on a red light. I came to a complete stop. Checked both ways & proceeded to make my turn (when making a turn on red, you need to be able to accelerate in order to effectively make the turn, obviously). My car lost all throttle power and response to the engine. My mph dropped drastically low and car started to violently shutter back and fourth. I was left like a sitting duck in the middle of the lane. Two cars swerved out of their way, almost hitting me in the process (as this was a 4 lane road/highway). I had children in the car at the time also. I restarted the vehicle, wrench icon cleared and car drove as normal. However, 3.5 miles later car does the same exact thing. The throttle body is defective on this vehicle. I have called Ford and explained it is a safety hazard and they refuse to do anything about it. My 3yr warranty has expired which voids my warranty out even though I have not even hit 36,000 miles on the vehicle yet! no recalls are being issued. No help/assistance is being given to customers with this similar issue. Ford estimated me at around $450-500 for replacement! please somebody help. I am extremely hard-working and thought I bought a reliable vehicle (at least for a while)...did not expect to have a $500 repair before 36K miles even hits! it is 100% a safety hazard, no matter even if Ford claims it is not... "the car is supposed to be able to idle still and be able to move off the road safely in the event this occurs"..... quite difficult to believe when the car is shaking back and forth violently. Please help.

- Joliet, IL, USA

problem #568

Sep 272013

Fusion 4-cyl

  • 49,255 miles
I was driving approximately 70 mph in the left lane on I-40 when I heard a noise and then realized that I had absolutely no throttle response. I also noticed that the orange wrench light illuminated on the dashboard. This was especially frightening and dangerous given the fact that I was driving during a time of high-volume traffic, and there were cars behind me also going 70 mph. Thankfully, I was able to pull over to the shoulder without endangering myself or other drivers. Upon reaching the shoulder, I realized that the car was bucking and surging, and I turned off the engine. A few minutes later, I attempted to restart the car and continue driving, but upon accelerating towards highway speeds, the same problem occurred, and I moved back onto the shoulder. I had my vehicle towed to the dealership, and after inspecting the vehicle my service representative informed me that the throttle body needed to be replaced. They also informed me that there have been so many issues with this particular part, that it is on back order with Ford on a national scale. Quite frankly, I'm appalled that Ford has yet to issue a recall on this part, and I'm afraid it will only occur after someone is seriously injured as a result of their defective throttle body. I find this extremely disheartening, and I would like an explanation from Ford as to why they have not issued a recall.

- Durham, NC, USA

problem #567

Sep 262013

Fusion 4-cyl

  • 38,000 miles
Last year I had bought one (2010 sel) that suddenly started losing power on the highway. A very dangerous situation. The car was out of warranty so I had to pay $500 in repairs to replace a throttle body. Upon doing research this is a known and very dangerous issue for the Ford Fusion and they have done nothing to correct it. Fast forward to 2013, I purchased my second Ford Fusion about 1.5 months ago. Last week the same issue started yet again, this car had much less miles, a much more upgraded version, and was bought in an entirely different state yet the same dangerous issue occurred. I had to once again pay to have this known defective part replaced. I believe that this is a known Ford issue and it is very dangerous, and as I consumer I should not have to pay for this, and I would like my money refunded. I also think that this is a well known Ford issue, such that no only do dealerships stock these specific parts, they created a specific test for it, and Ford Motor Company should be help responsible. One should not have to be scared that they will die on the highway from the car cutting off without warning. It is unacceptable. I would like either all my money refunded or the money I paid this time. I have called Ford both times and complained and opened cases, but they have been ignored. I appreciate any help with this. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Cane Ridge, TN, USA

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