10.0

really awful
Crashes / Fires:
21 / 1
Injuries / Deaths:
8 / 0
Average Mileage:
56,295 miles

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« Read the previous 20 complaints

problem #686

May 122014

Fusion 4-cyl

  • 56,000 miles
I was traveling on a secondary road at about 45 mph when with out warning there was a sudden power failure. I was able to get off the road. I called the dealer service desk and was told it might be a "computer glitch". I started and drove the car about 3 miles back home without incident. I tried about 5 times in our long drive to duplicate the problem. Because I could not duplicate, I decided to continue on my errands. This time I traveled about 5 miles and the same power failure occurred. I had it towed to the dealer at my expense and after 36 hrs had my car back. They replaced the throttle body under a customer satisfaction program (13N03) at no expense to me. Luckily for me my experience happened on a rural road. Had it happened on a multilane, high speed road a very serious multicar accident may have occurred. I was assured that the new throttle body would not have the same problem.

- Delanson, NY, USA

problem #685

May 232014

Fusion

  • 63,400 miles
While driving my vehicle it suddenly felt like it stalled, but it actually had not. Before I could safely pull off the road it began violently jerking the whole car. Gas and brake controls were effected and the car was difficult to get off the road safely and difficult to stop it from moving forward once I got off the road. I quickly put it in park and turned it off. The check engine light came on as well as a wrench light during this incident. After about 5 minutes I turned the car back on and it seemed to be running fine. I started to drive to the body shop I use and after a couple minutes it did it again in the middle of an intersection. The car was extremely difficult to control and I was scared I would be hit by another car. After making it off the road again, I turned the car off. I eventually did get it to my body shop, but the defective throttle body could have resulted in a serious accident. Ford should recall this part and fix it!

- Holly Hill, FL, USA

problem #684

May 162014

Fusion 4-cyl

  • 93,200 miles
I am a California highway patrol officer. I depend on Ford vehicles. My life, literally depends upon it. That being said, I will never own a Ford vehicle again. I own a 2010 Ford Fusion with 93, xxx miles on the odometer. As I was traveling to work, my Fusion lost all power, and forced me to the right side shoulder of the highway. This action nearly resulted in a major injury, rear end collision. All this occurred during the hours of darkness, on a major highway, in the greater san francisco bay area. How this problem has not yet required immediate attention by the Ford Motor Company // U.S government, is beyond belief. I purchased a replacement throttle body from an outside retailer, (not a Ford factor part) installed it in my garage, and have had no issues as of this posting. How the Ford Motor Company can justify $400 to $500 dollars to replace this problem part, is beyond my understanding. How is this not yet a government recall?? I may be forced to drive Ford vehicles in order to do my job, but to reiterate, my family will never again purchase a Ford vehicle. Every cloud has a silver lining. I am grateful my Fusion shut down rather than accelerate. I guess the Ford Motor Company must have learned something from the Toyota motor company. Now it just takes the useless government morons to force Ford Motor Company to admit to, and fix this obvious problem.

- Los Banos, CA, USA

problem #683

Aug 232013

Fusion

  • 50,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 55 mph, there was a sudden loss of engine power. The contact mentioned that the check engine warning light illuminated. The vehicle was towed to a dealer where it was diagnosed that the throttle body needed to be replaced. The manufacturer was notified of the failure. The vehicle was repaired. The approximate failure mileage was 50,000 and the current mileage was 53,000.

- Concord, MA, USA

problem #682

May 122014

Fusion

  • 88,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while merging into traffic, the vehicle decelerated and the wrench warning lamp illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure and current mileage was 88,000.

- Cromwell, KY, USA

problem #681

May 052014

Fusion 4-cyl

  • 122,020 miles
While driving on the highway the engine started to shake and shudder and I had to pull over in heavy traffic. Turning the car off, then on again helped for a bit then engine started stumbling again. Diagnostic equipment revealed error code P2111, throttle actuator control system -stuck open. Ford has a customer satisfaction campaign (13N03) for this issue that is not advertised to consumers unless they research this issue. This could have easily caused an accident as the car completely lost power when this event occurred.

- Antioch, TN, USA

problem #680

May 042014

Fusion

  • 72,000 miles
Ford issued an extended warranty for the throttle body for my 2010 Ford Fusion. I received multiple letters in the mail letting me know that my car was receiving this warranty. Yesterday, my car suddenly stopped acceleration and made an extreme jerk multiple times on the freeway- this could have killed myself, my passengers and anyone who may have hit me. Today, I was told that because my vehicle has a salvaged title, Ford would not fix the throttle body component. I am not covered for their stupid extended warranty program. Ford needs a full recall for the throttle body, for people like me who are beyond warranty coverage. They already conned me into an unnecessary $1400 repair before, now I feel that I am only being conned again. Own up to your mistakes Ford! I'm tired of having my safety at risk because of you!

- Chula Vista , CA, USA

problem #679

Apr 012014

Fusion 6-cyl

  • miles
Letter from congresswoman bonamici on behalf of constituent re concerns for the drivers of Ford vehicles who may experience a failure in the throttle body resulting in decreased speed down to 5 mph. (attn: Joyce fleming). The letter the consumer received, stated a malfunction may occur, due to possible contamination of the internal motor contacts in the throttle body resulting in reduced vehicle speed.

- Portland, OR, USA

problem #678

Apr 092014

Fusion 4-cyl

  • 64,890 miles
I was no longer able to accelerate. The car was running but while I was driving the car stalled in the middle of the road and as I tried to give the car gas it just increased RPM's but didn't move the car. I pulled off into a parking lot turned the car off and on and it began to run again, but lost all computer information so the mechanic couldn't figure out the problem. It has happened multiple times since then.

- Joplin, MO, USA

problem #677

Aug 242013

Fusion 4-cyl

  • 57,052 miles
My husband was driving on the interstate highway at about 75 mph and the wrench light came on and the car suddenly lost acceleration and would not accelerate with the gas pedal. It shuddered as he drove, and he was only able to drive at a very low speed. He was very worried that he would get hit by other faster cars. He got it towed to the closest Ford dealership, and they replaced the throttle body. We are registering this complaint because we understand that this is a problem with Ford cars generally.

- Ocala, FL, USA

problem #676

Apr 252013

Fusion

  • 27,379 miles
Traveling on a road in orlando fl and lost speed and then eventually loosing power and had to drift off the side of the road. Finally was able to start the car just to be able to get it back to my home. Had to get the vehicle towed to the Ford dealership and found that the throttle body had went bad. Had to get it replaced. This is very dangerous when driving at a good speed and all of a sudden you loose power, thank god I didnt get in a accident. I see that there is a recall on this part with Ford but my VIN is not included.

- Westminster, MD, USA

problem #675

Apr 022014

Fusion 6-cyl

  • 76,500 miles
Driving to work car had a thump then loss of power(couldn't accelerate ) and amber wrench light came on. Pulled over to side of highway as quickly and safely as I could. Engine was idling rough. Put in park and turned off car for 2 seconds, and turned back on. Car ran fine, until 3 days later when exact same problem occurred.

- Maple Grove, MN, USA

problem #674

Sep 062011

Fusion

  • 37,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while decelerating, the vehicle erroneously accelerated. The contact was able to stop the vehicle by forcefully applying the brakes. The vehicle was taken to the dealer who stated that the throttle body needed to be replaced. The vehicle was repaired. The manufacturer was contacted about the failure. The failure mileage was 37,000 and the current mileage was 38,000.

- Brighton, MI, USA

problem #673

Feb 192014

Fusion

  • 38,810 miles
While sitting at a stop light, the car started accelerating faster and faster. Had to turn the car off to get it to stop. Next light, the same thing. Took it to dealership and they said it was the throttle body, and they replaced it. (recall?) worked ok until 3/27/2014 and pulling into a parking lot, with my foot on the brake to slow down, the car started accelerating again. I turned the car off to get it to stop. Glad I wasn't on a highway or interstate when this happened. Going back to dealership tomorrow, as I consider this a dangerous problem.

- Neosho, MO, USA

problem #672

Jan 062014

Fusion 6-cyl

  • miles
2010 Ford Fusion. Consumer writes in regards to throttle body failure. The consumer stated while driving at a speed of 45 mph. She heard what she thought was a light pop, and the vehicle immediately started loosing power, and no matter how hard she applied the accelerator, if had no effect on the vehicle. The consumer stated she experienced another failure on March 15, 2014. Updated 04/02/14

- Andalusia, AL, USA

problem #671

Feb 142014

Fusion

  • 59,300 miles
I was driving the road around 50 mph.,when suddenly my car was idling! I tried to push the gas but the car was no power I gear off to the side of the road. I put the car to park. After I restart my car and seems nothing was wrong with it.I took my car to Ford dealer schwabengarage ag stuttgart-vaihingen germany / garage to look what is wrong with it, they didn't see anything wrong with it. So I drove my car again, my boyfriend search the problem and found out that the throttle body is not working right, but the dealer couldn't see the problem. My boyfriend order the parts anyway because I can feel that my car is going to break down again. I was driving this morning with my two kids when my car lose power again. I turned it off and start again and after 100 meters it did the same again. I was terrified and pray hard that the other car will not hit us. I took my car to aafes / military installation car care with the parts we purchased and replaced the throttle body. I drove my car home today and got home safely. I found out that Ford Fusion has been having this problem.

- Apo, AE, USA

problem #670

Dec 132013

Fusion

  • 67,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 70 mph, the vehicle stalled without warning. The contact shifted into neutral, then park and was able to restart the vehicle. The failure recurred the following week. The vehicle was taken to a dealer where the technician diagnosed that the throttle body needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the problem. The approximate failure mileage was 67,000.

- Pleasant Hill, IA, USA

problem #669

Dec 102013

Fusion 4-cyl

  • 56,573 miles
Couple months ago the car started to have problems shifting from one gear to another. The main problems was from 1 to 2. at a time, on a red light, the car didn't move for a few seconds even though the accelerator was being pressed. Then the car suddenly jump and started going. The car started jump from one gear to another. Later there was a transmission oil leak. And the car is getting worse there is no smooth transition between the velocities and the dealer said we had to paid for labor and parts. It seems unfair to have to pay for a manufacturer's issue. The transmission on this model is defective and there should be a check-out to this problem.

- Portland, OR, USA

problem #668

Jan 142014

Fusion 6-cyl

  • 5,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while attempting to accelerate from a traffic light, the vehicle failed to accelerate over 5 mph. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 5,000 and the current mileage was 5,300.

- Novi, MI, USA

problem #667

Dec 122012

Fusion 6-cyl

  • 36,200 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving various speeds, the vehicle engaged into neutral independently and stalled without warning. The vehicle was taken to a dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the problem. The approximate failure mileage was 36,200.

- Roseville, MI, USA

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