2.5
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 60,850 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2010 Ford Fusion. The contact stated that while refueling the vehicle, there was an abnormal hissing sound coming from the gas tank. The contact stated that while the vehicle was parked, he observed condensation under the rear passenger-??s side tire. Additionally, the contact stated that while inspecting the vehicle, he observed three cracks on the fuel tank underneath the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 180,000.
- Southgate, MI, USA
The contact owns a 2010 Ford Fusion. The contact stated that fuel was leaking from the gas tank. There was a strong odor of fuel detected. The contact became aware of a puddle of fuel on the ground. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The contact stated that the failure was related to NHTSA Campaign Number: 15V793000 (Fuel System, Gasoline). The failure mileage was approximately 140,000.
- Stoughton, MA, USA
The contact called on behalf of the owner of a 2010 Ford Focus. The contact stated that while the owner was driving at an undisclosed speed, the vehicle was leaking fuel. The vehicle was taken to the independent mechanic, where it was diagnosed with a fractured fuel tank. The mechanic determined that the fuel tank needed to be replaced. The contact stated that the recall repair of NHTSA Campaign Number: 15V793000 (Fuel System, Gasoline) was performed on the vehicle in July 2017; however, the failure reoccurred. The vehicle was not repaired. There was no further information provided. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 194,000.
- Hallsville, MO, USA
The contact owns a 2010 Ford Fusion. The contact stated that she attempted to start the vehicle however, the engine failed to turn over. The contact stated that the low tire pressure warning light illuminated, and the fuel gauge displayed 0 miles to empty. The contact stated that her friend refueled the fuel tank however, the fuel leaked out onto the ground. Additionally, the contact stated that she had to have the vehicle jumpstarted. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 15V973000 (Fuel System, Gasoline). The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that previously the recall repair was completed. The failure mileage was approximately 130,000.
- Germantown, OH, USA
The contact owns a 2010 Ford Fusion. The contact stated that adding 2-gallons of fuel to the fuel tank took an estimated 30 minutes. The contact stated that the pump nozzle shut-off valve was continually stopping the flow of gasoline into the tank. Additionally, the contact stated while his son was driving at an undisclosed speed, the vehicle lost power steering functionality. An unknown message indicating power steering failure was displayed. The contact's son was able to drive the vehicle to his residence while using extra physical strength to steer the vehicle. The contact associated the failure with two unknown recalls. The dealer was notified of the failure and informed the contact that the power steering unit needed to be replaced; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 130,000.
- Ardmore, OK, USA
The contact owns a 2010 Ford Fusion. The contact stated that while operating the vehicle, the check engine warning light illuminated and the vehicle would vibrate, jerk, and not properly accelerate. Also, the power steering assist fault message was displayed and the steering wheel became difficult to turn in either direction. The vehicle was taken to the local dealer to be diagnosed. The mechanic determined that the power steering module was faulty and that the fuel inlet valve was cracked. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 106,000.
- Des Moines, WA, USA
The contact owns a 2010 Ford Fusion. The contact stated that fuel was leaking from the vehicle at the front of the vehicle. The check engine warning light was illuminated. The vehicle was taken to the local dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 15V793000 (Fuel System, Gasoline). The failure mileage was unknown.
- Ennis, TX, USA
The contact owns a 2010 Ford Fusion. The contact stated that the ABS system was inoperable. The contact stated that there were no warning lights illuminated. The contact stated that the parking brake was needed to stop the vehicle. The contact also stated that the vehicle was leaking fuel. The contact stated that the fuel leak was evident whenever there was more than half of the fuel in the vehicle. The contact stated that after parking the vehicle overnight, there would be fuel on the ground underneath the vehicle. The vehicle was taken to the dealer and the contact was informed by the dealer that there was a glitch with his vehicle and there was nothing to be concerned about regarding the fuel pump. The contact stated that the dealer refused to service the vehicle. The manufacturer was notified of the failure and promised to call back however, the contact had not yet received the call back. The failure mileage was 260,000.
- Bulls Gap, TN, USA
2010 Ford Fusion. Consumer writes in regards to fuel system safety recall. The consumer stated the vehicle was not included in the recall due to it being 3 years outside of the warranty.
- Shakopee, MN, USA
The contact owns a 2010 Ford Fusion. The contact stated that when the ignition was turned to the on position, the check engine warning indicator and the fuel inlet warning indicator illuminated continuously. The vehicle was taken to a dealer where it was diagnosed that the fuel inlet filler neck was leaking and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the VIN was included in NHTSA campaign number: 15V793000 (fuel system, gasoline). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 50,000. Updated 04/29/16
- Bolivar, MO, USA
Fuel tank started leaking fuel when the tank is filled above 1/2 on the passenger side. Ford repair shop found a tank defect on the bend of the upper tank flange, stress fracture along the flange that is not normal wear and tear but in my and the repair shop's opinion is a defective tank. I am filing a complaint with Ford as in my over 40 years of owning many vehicles of several brands, never had a tank leak - one vehicle I have has 340K miles with no leaks. I see from research on the internet that this problem is not isolated to just me. Ford - improve your quality before I buy another vehicle from you! this is an extremely dangerous condition.....updated 10/27/15
- Canton, GA, USA
The contact owns a 2010 Ford Fusion. While in park, the contact noticed strong fuel fumes emitting from the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the fuel tank was corroded and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 85,000. Updated 11/18/15 updated 1/14/2015 update 4/6/18
- Massillon, OH, USA
My 2010 Ford Fusion developed a gas leak on August 1 2015. The leak was a constant drip coming from the gas tank. I immediately took my car to the repair shop to be fixed. After reviewing the gas tank, I was told by the repair shop that the metal gas tank was corroding at the seams and had corroded almost all the way through in one area(passenger side). The gasoline was seeping through the corroded seam in multiple areas. I was also told the metal tank did not have a weather coating to prevent corrosion. I was very surprised and frustrated that a five year old car has a gas tank that corroded through and leaked gasoline. This is a huge safety issue and Ford needs to have a recall....updated 10/27/15 updated 11/03/15.
- Rochester , MN, USA
2010 Ford Fusion. Consumer writes in regards to vehicle fuel tank leak and corrosion problems. The dealer informed the consumer the fuel tank was damaged during manufacturing, resulting in the fuel tank rust coating not adhering to the tank, which resulted in corrosion....updated 10/27/15 updated 10/19/2017
- Durand, WI, USA
The contact owns a 2010 Ford Fusion. A day after refueling the vehicle, there was a fuel odor coming from the vehicle and there was a puddle of fuel coming from the fuel tank. The vehicle was taken to the dealer where it was diagnosed that the seam of the fuel tank had become undone and needed replacement. The vehicle was not repaired due to the part not being available. The manufacturer was not notified of the failure. The approximate failure mileage was 63,000. Updated 7/16/15
- Johnson City, TN, USA
The contact owns a 2010 Ford Fusion. The contact stated that there was a strong fuel odor coming from the fuel tank. The vehicle was taken to an independent mechanic, who diagnosed that the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000. The VIN was not available.
- Pittsburgh , PA, USA
Driving on I-10 from biloxi to diamondhead ms car loses power pull over car starts again drive 5miles quits again drive out of gas station across street car quits again have towed to repair shop starts they can't get it to quit I pick up car drive it home runs drive to car wash runs ok when will it quit again we will see.
- Diamondhead, MS, USA
The contact owns a 2010 Ford Fusion. The contact stated that gasoline was leaking from the rear passenger side wheel after refueling the vehicle. The vehicle was taken to a mechanic where the contact was told there was crack on the top of the fuel tank. The vehicle was repaired by the fuel tank being replaced. The manufacturer was made aware of the failure. The failure mileage was 90,000.
- Macomb Township, MI, USA
Noticed fuel smell and fuel on ground after filling up car. Took car to dealership and they checked under the car and said the gas tank may have a crack on the top. Suggested to only fill up half way and tank should not leak. We filed a complaint with Ford and are waiting for reply.
- Weiser, ID, USA
- New Harmony, IN, USA