10.0
really awful- Crashes / Fires:
- 25 / 1
- Injuries / Deaths:
- 26 / 0
- Average Mileage:
- 19,606 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall, Ford most recently recalled the airbags in my car, however just like my previous recall there is no parts available, they say the car is safe to drive but I don't want to risk my safety as well as the others in my car if it is not. Previously my car was stuck at the Ford dealership for over 8 months due to a fuel system recall, and they refused to buy back the car but did significant damage to the paint, and interior of the car when they had it. I have pictures from those damages that never got repair by Ford or the dealer all they agreed to do was replace the battery in the car.
- Blackstone, VA, USA
The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over two months ago. The dealer (germain Ford of columbus, 7250 sawmill rd, columbus, oh 43235) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact received a postcard from tk holdings, alerting him that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.
- Columbus, OH, USA
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called autonation Ford of St petersburg at (855) 377-3667 (2525 34th St N, St petersburg, fl 33713) where it was confirmed parts were not available. The manufacturer informed the contact that parts were not available for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.
- St Petersburg, FL, USA
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called hub city Ford at (844) 846-7098 (4060 S ferdon blvd, crestview, fl 32536) where it was confirmed that the part was not available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
- Niceville, FL, USA
Takata recall
- Las Vegas, NV, USA
Dealership has no fix or parts available
- Lee¿S Summit, MO, USA
Takata inflators I was warned of the recall a year ago, however, no solution/ fix has been offered.. this is our family car and I do feel a little uncomfortable driving it with the defective air bags..
- Fort George Meade, MD, USA
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (springfield Ford Lincoln, 50 baltimore pike, springfield, pa 19064, (610) 544-0700) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact received a postcard from tk holdings, alerting him that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.
- Drexel Hill, KS, USA
Takata recall: I just received notice that my Fusion is being recalled for passenger frontal airbag inflator replacement. According to the dealership, to Ford, and to the complaints posted here, the requisite replacement parts may take "forever" to become available. Meanwhile, we drive a car in which a minor accident could be fatal because of the inflator. Why are we not entitled to use a loaner car until parts are available? the cost of such a program could and should be passed on to takata. It is absurd to have millions of people driving around in these time bombs.
- Havertown, PA, USA
The Ford Motor Company have not replace my airbags. I want the airbags replace before an accident happen. Please help me get the Ford Motor Company to replace my airbags. Thanks.
- Covington, GA, USA
Takata recall according to the NHTSA website if a recall is not repaired in a timely manner then filling out this form is the next step. While I understand the takata recall is affecting a very large number of vehicles, I also understand there continue to be fatalities regarding this recall. It has now been over 20 months since this recall was issued and it still states there is no remedy available for my vehicle. This is unacceptable to continue to tell me to put my family in danger from a known possibly fatal recall that is now nearly 2 years old. Please advise how and when my vehicle will be repaired.
- Palmetto, FL, USA
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknown dealer in santa rosa, California was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Windsor, CA, USA
Takata recall. The contact owns a 2010 Ford Fusion. The contact stated that the recall notice for NHTSA campaign number: 16V384000 (air bags) was received in June of 2016. After contacting the local dealer (landers Ford, 2082 West poplar ave, collierville, tn 38017), the contact was informed that the parts needed to remedy the recall were not available and no estimated time could be given. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- Collierville, TN, USA
For several years I can not drive with a passenger in my car. This has been inconvent to me.
- Albany, OR, USA
Takata recall has been from July 2016 called several times to get replaced its been two years why is it taking so long
- Palm Springs Ca, CA, USA
Takata recall. Ford is unable to provide a solution at this time. The vehicle is unsafe to drive. This is unacceptable. I need an alternative vehicle. The passenger frontal airbag inflator could rupture if the vehicle is involved in a crash where the supplemental frontal airbags are designed to deploy. This defect report is in response to takata dirs 16E-042, 16E-043, 16E-044. Risk to safety: The passenger frontal airbag inflator could rupture if the vehicle is involved in a crash where the supplemental frontal airbags are designed to deploy. This defect report is in response to takata dirs 16E-042, 16E-043, 16E-044. Remedy program: Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have their passenger frontal airbag inflator replaced. There will be no charge for this service. Status: 12 - recall incomplete. Remedy not yet available.
- El Paso, TX, USA
Takata recall: I first read that takata airbags in my Ford Fusion may be defective in early 2016 and finally received recall notice from Ford Motor Co. In July 2016 stating that my vehicle did have an airbag defect and that I would be notified when parts became available. I have called Ford dealer repeatedly and have been told that no parts are available each time I called. One employee at a Ford dealership laughed when I asked for the date they expected to receive repair parts and said that it would be a long time. Well it has been a long time (today is 1/29/2017). I filed an earlier complaint with NHTSA on 5/4/17. I read that Ford was to receive $850 million from takata. It seems that Ford should be required to use that money to fix airbags themselves. I recently received another notice from Ford stating that they expect "remedy parts to become available for certain vehicles in the spring of 2018". when will I know if my vehicle is one of those "certain vehicles"? this most recent notice also states "do not allow anyone to sit in the first row passenger seat". this is absurd-the Fusion is a small vehicle and it would seem that if the airbag ruptures causing metal fragments to strike vehicle "occupants" that everyone in the car would be at risk. This is a dangerous condition that Ford has been given generous leeway to fix. The government is supposed to working on behalf of citizens--not Ford Motor Co., I.e. big business. Please make Ford Motor Company take immediate action to repair or replace these airbags (recall 16S26). I am afraid of my own car. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
- Braselton, GA, USA
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was contacted at 866-436-7332 and stated that they would not contact the local dealer. The manufacturer advised the contact to call NHTSA if he wanted to disconnect the air bags. A case number was not provided. The contact had not experienced a failure. VIN tool confirms parts not available.
- Cary, NC, USA
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called autonation Ford memphis at (901) 209-1259 (located at 2515 mt moriah rd, memphis, tn 38115) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- Memphis, TN, USA
- Makemary, FL, USA