10.0

really awful
Crashes / Fires:
25 / 1
Injuries / Deaths:
26 / 0
Average Mileage:
19,606 miles

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« Read the previous 20 complaints

problem #247

Nov 112017

Fusion

  • miles
Takata recall no dealer nearby has parts for recall.

- Los Angeles, CA, USA

problem #246

Aug 192017

Fusion

  • 68,000 miles
Takata recall bought car used 8/17 not knowing the full extent of recall. That my vehicle is a potential death trap. According to NHTSA Ford mailed out letters 7/16 saying there was no parts available yet to fix problem. It is now 2018 and according to one Ford dealer parts will not be available until spring and that is not a guarantee.

- Tomball, TX, USA

problem #245

Jun 012016

Fusion 4-cyl

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (billy cain Ford Lincoln, 1039 N main St, cornelia, ga 30531) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 866-436-7332 and stated that parts may not be available until spring of 2018. A case number was not provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- Clarkesville, GA, USA

problem #244

Jun 012016

Fusion

  • 117,000 miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. On several occasions, while attempting to drive, the vehicle attempted to crank, but failed to start. The air bag warning indicator illuminated. The contact called beach Ford at (757) 486-2717 (located at 2717 Virginia beach blvd, Virginia beach, va 23452) where it was confirmed that the parts were not available for the recall remedy. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 117,000. VIN tool confirms parts not available.

- Virginia Beach, VA, USA

problem #243

Jan 182018

Fusion

  • miles
Takata recall. I have a 2010 Fusion with a recall on the passenger side. I am told there are no parts available to repair it so I do not have full use of my vehicle since I can not use the front passenger seat. It seems the manufacturer should find alternate suppliers or provide a replacement until parts are available. I called my local dealer and was told there is nothing that can be done. Is the driver side airbag safe" can a malfunctioning passenger airbag injure the driver or rear seat passengers"

- Kingston, GA, USA

problem #242

Jun 302016

Fusion

  • miles
The contact owns a 2010 Ford Fusion. The contact received a notification of NHTSA campaign number: 16V384000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called genesee valley Ford at 888-625-9958 where they informed the contact that the part was not available. The manufacturer was not notified of the issue. The contact had not experienced any failure. VIN tool confirms parts not available.

- Avon, NY, USA

problem #241

Jan 012016

Fusion

  • miles
Takata recall I cannot use my car for my family or friends due to the takata recall. Why is this taking so long and putting my family in danger!

- Jasper, GA, USA

problem #240

Jul 012016

Fusion

  • 50,000 miles
Takata recall...Ford sent me a recall on this in July 2016. Sent another one in December 2017. As of this date, still no parts to replace.

- Irving, TX, USA

problem #239

Jul 012016

Fusion

  • 50,000 miles
Takata recall. Ford motor recalled the car in July, 2016 and has failed and refused to fix the air bag or replace the car. I cannot allow any person to be in the car except for me, as it is too dangerous. Ford motor has recently issued a follow up letter with further delays to fixing my car. Ford has deliberately delayed the solution to the airbag, in order to force people like me to sell the car or use it as a trade in. In addition, while other manufacturers have replace the faulty airbag, Ford has not, and I am informed that Ford may seek be be released in the takata airbag bankruptcy.

- Birmingham, AL, USA

problem #238

Jan 112018

Fusion

  • miles
Takata recall. I've spoken with two Ford dealerships, greenway Ford in orlando on 12/23 and norris Ford in baltimore on 1/11, both of whom stated that there aren't any airbags in inventory. Other sites seem to suggest the inventory problem should be solved by now. I received my notice of a recall months ago. My parents drive a Nissan versa, and their Nissan dealership just gave them a rental car to drive until the part comes in.

- Baltimore, MD, USA

problem #237

Jan 112018

Fusion

  • miles
Safety concern!!! dealership failure to obtain airbags for takata recall claim. Have not encountered incident "yet". if the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA vehicle safety hotline at: 1-888-327-4236 or tty: 1-800-424-9153 or file an online complaint with NHTSA.

- Cedar Hill, TX, USA

problem #236

Jul 012017

Fusion 4-cyl

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Veterans Ford (3724 veterans memorial blvd, metairie, la 70002, (504) 887-8410) was contacted and confirmed that the remedy was not available. The manufacturer was also made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Metarie, LA, USA

problem #235

Jun 012016

Fusion

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called gullo Ford of conroe at (281) 367-0000 (925 interstate 45 S, conroe, tx 77301) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Shenandoah, TX, USA

problem #234

Jun 012016

Fusion

  • miles
Takata recall

- Kansas City, MO, USA

problem #233

Jun 282017

Fusion

  • miles
The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V684000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The VIN was unknown. The contact had not experienced a failure. VIN tool confirms parts not available.

- Houston, TX, USA

problem #232

Jun 302016

Fusion

  • miles
Takata recall (June, 2016) repair remains incomplete with no credible completion date available. Unacceptable.

- Mount Pleasant, SC, USA

problem #231

Jul 012016

Fusion

  • miles
"takata recall" no parts available to fix a known problem. Vehicle is basicl Y of no use for a family.

- Wagener, SC, USA

problem #230

Dec 012017

Fusion

  • 64,000 miles
Takata recall - Ford says parts to comply with recall 16S26 will not be available until the spring of 2018 at the earliest. This seriously compromises the utility of this vehicle.

- Aiken, SC, USA

problem #229

Dec 012017

Fusion

  • miles
I was sent a letter that I would be contacted when the replacements were available

- Valley Center, CA, USA

problem #228

Jul 062016

Fusion 4-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to allan vigil Ford in fayetteville, ga (275 glynn St N, fayetteville, ga 30214, phone: (770) 461-1151), but the part for the repair was not available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Peachtree City, GA, USA

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