10.0

really awful
Crashes / Fires:
25 / 1
Injuries / Deaths:
26 / 0
Average Mileage:
19,606 miles

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« Read the previous 20 complaints

problem #207

Jul 012016

Fusion

  • miles
Takata recall--I have received two notices about recall and have been to my dealership several times and they tell me each time that they have tried but cannot get the parts for replacement of airbags under recall. Can you send them directly to me?

- Upper Lakae, CA, USA

problem #206

Jul 012016

Fusion

  • 68,000 miles
Takata recall: Have made repeated requests to local Ford dealer as to availability of replacement airbags. To date Ford Motor Company has failed to make replacement parts for takata airbags available to Ford dealers in the san diego area. Ford Motor Company has an obligation to provide replacement airbags in a timely manner. The first recall notice for these airbags was sent out July 2016.

- San Diego, CA, USA

problem #205

Jun 012016

Fusion

  • miles
Takata recall: No remedy yet. Has been far too long.

- Atlanta, GA, USA

problem #204

Jun 012016

Fusion

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Autonation Ford St petersburg (2525 34th St N, St. Petersburg, fl) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- St. Petersburg, FL, USA

problem #203

Jun 012017

Fusion

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (classic Ford of madison, 6251 N ridge rd, madison, oh 44057) and was informed that parts were not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Geneva, OH, USA

problem #202

Nov 212017

Fusion

  • 76,595 miles
Takata recall the dealer tells me that the necessary parts are not yet available for this car!!

- El Cajon, CA, USA

problem #201

Jul 012016

Fusion

  • miles
Takata recall. We received the recall notice in July 2016, now 16 months ago. I have called our local dealer (san juan capistrano, ca.) many times and have always been told the same thing....they are not available and don't know when they will be. I even wrote to Ford on 1/16/17, saying my car was sitting in the garage all this time, I am scared to have a passenger in that seat, hearing about deaths and injuries. I have no use from my car since that time (the battery keeps dying from misuse!) I asked for a loaner car in the meantime (as a Toyota owner friend of mine was given!) and have been refused. They wrote to say that I have been "provided a response to your request". I have given up calling and writing as there is no satisfaction. No car, no loaner car, and no news of a fixed/new passenger airbag!!

- Ladera Ranch, CA, USA

problem #200

Jun 292010

Fusion

  • miles
Takata recall I've been notified that my airbags might kill me. There are no parts available to replace them. This reduces the value of my vehicle by an amount I cannot estimate. Of course, if it kills me, I probably won't care.

- Palm Springs, CA, USA

problem #199

Jul 012016

Fusion

  • miles
Takata airbag recall

- San Clemente, CA, USA

problem #198

Jun 012016

Fusion 4-cyl

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (sheehy Ford of warrenton, 6443 lee hwy, warrenton, va 20187) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 8/13/18

- Warrenton, VA, USA

problem #197

Jul 012016

Fusion 4-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (Ford of escondido located at 1717 auto park way, escondido, ca 92029, (760) 745-3361) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Escondido, CA, USA

problem #196

Jul 262017

Fusion

  • miles
"takata recall" I received the recall notice in July 2016 and it still has not been repaired due to parts not available for the repair.

- Sacramento, CA, USA

problem #195

Jun 012016

Fusion

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (moore-stewart Ford, 1406 E highland ave, selma, al 36703) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Demopolis, AL, USA

problem #194

Nov 132017

Fusion

  • 0 miles
I have not received anything from Ford in order to remedy the possible issue with these airbags. I'd like to have them fixed before I end up in some kind of accident. I didn't know anything about this issue until I received a postcard in the mail.

- Sheffield, IA, USA

problem #193

Jun 062016

Fusion

  • miles
Takata recall 0F airbag June 2016. Dealer has not received replacement parts...called dealer wait list is huge because parts are not given from takata inflators

- Sunrise, FL, USA

problem #192

Nov 132017

Fusion

  • miles
We have been calling the dealer since the recall in June 2016 and they don't have the replacement part. They said they will call us when they get it in. We have called many times beginning when we were first notified and as late as 11/13/2017.

- Fort Myers, FL, USA

problem #191

Nov 012016

Fusion

  • miles
Takata recall I attempted to have this fixed last year and was told no parts were available. I am in the military, and in order to have this vehicle shipped to Alaska, I have to fix this recall.

- El Paso, TX, USA

problem #190

Nov 132017

Fusion

  • miles
Takata recall - I went to dealership and was told that the "parts for replacement" are not yet available.

- San Angelo, TX, USA

problem #189

Nov 132017

Fusion

  • 88,000 miles
Takata recall I have yet to receive a repair or notice of parts available to repair the defective psan inflators on my vehicle. I have contacted multiple Ford dealerships and Ford corporate regarding the takata airbags, but I get nowhere with either one of them regarding when a fix is available and why parts are unavailable. I would like to formally submit a complaint to Ford due to their unacceptable service with regards to how long the process is taking. Airbag recalls should not take multiple years to resolve, it should be of the highest priority; and it appears that Ford does not think that is the case.

- Central, SC, USA

problem #188

Nov 012017

Fusion

  • miles
I have been notified of recalls regarding the airbags for more than 1 year. I called again recently in November 2017, and takata has not supplied the airbags for the dealership to replace. Do we really have to wait until someone is injured?

- Pflugerville, TX, USA

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