10.0

really awful
Crashes / Fires:
25 / 1
Injuries / Deaths:
26 / 0
Average Mileage:
19,606 miles

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« Read the previous 20 complaints

problem #187

Sep 152016

Fusion

  • miles
Takata recall the passenger airbag was recalled over a year ago and the part is still unavailable for repair of the airbag. The car is in one of the states that has been identified as a high humidity, and therefore, a high risk state.

- Sanger, TX, USA

problem #186

Feb 012017

Fusion

  • 129,000 miles
Notified in 2015 of the defect in air bags.the local dealership here in columbus ms did inspect the defect and repaired it. This had another problem air bag sensor would not go off stayed that way of several months nothing was done about it. Is the air bags safe on this car. The air bag sensor would not go off.

- Columbus, MS, USA

problem #185

Nov 082017

Fusion

  • miles
Takata recall. Contacted local Ford dealer service and they were unable to replace airbag, just hope I do not get into a accident.

- Santa Maria, CA, USA

problem #184

Nov 082017

Fusion

  • miles
Takata recall--I have been trying to get the airbag replaced since the recall came out. The dealer continues to tell me the parts are not available. What am I supposed to do? my family has three affected vehicles, two Ford and a Chevrolet, and we get the same response on all three. We live in the atlanta area, with high humidity. We have no monetary damages to make a claim on in the bankruptcy. No one wants to purchase these cars.

- Douglasville, GA, USA

problem #183

Jun 102016

Fusion

  • miles
"takata recall" after wateing for 17 months still no repair. How long do we have to wate"?"

- Edgewater, FL, USA

problem #182

Nov 072017

Fusion

  • miles
I received notice that my vehicle has airbags which need replacing.my local Ford dealer told me they have nothing to do with the recall and have no replacement for my recalled takata airbags. When I called the numbers on the recall notice I was given no information as to how, who and when my recalled airbags can or will be replaced with newer, good airbags.

- Redondo Beach, CA, USA

problem #181

Nov 072017

Fusion

  • miles
I called the bowen scarff Ford dealer in my area to have the airbag replaced today. The response I got was that I have to handle the replacement through this website or the number on the post card I received. Next, I called 888.327.4236 from the postcard and was placed on hold for 33:47 minutes and was disconnected. I would appreciate it if you would call me back with a dealer's number who will give me an appointment to have my airbag replaced. [xxx] @ [xxx] or email [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Kent, WA, USA

problem #180

Nov 062017

Fusion

  • miles
Takata recall dealership cannot schedule a free repair because they have no replacement parts and don't know when they will be getting any.

- Kula, HI, USA

problem #179

Jan 022017

Fusion

  • 100,000 miles
Takata recall, received two notices in mail. Do not want to continue to drive this auto if it is not safe. The seat belt light just keeps coming on.

- Smithville, MS, USA

problem #178

Nov 012017

Fusion

  • miles
Takata recall. Ford has not sent me a letter or instructions to bring my car in for a replacement airbag yet. I'm driving around with a dangerous airbag and no remedy has been given. What is the holdup?

- Fountain, CO, USA

problem #177

Nov 062016

Fusion

  • miles
The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Norm reeves Ford superstore in cerritos, California was made aware of the recall and stated that the contact would receive a second letter once the parts became available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Seal Beach, CA, USA

problem #176

Nov 062017

Fusion

  • 154,000 miles
Takata recall there is a recall notice but no resolution for my vehicle

- Seneca, KS, USA

problem #175

Jan 062016

Fusion

  • miles
Takata recall - I have tried several times to work with my Ford dealer and am continually told there is nothing they can do for me re: Airbag replacement. Problem: Takata airbags are in the category of faulty and were recalled in July 2016. They need replacing

- Santa Clarita, CA, USA

problem #174

Oct 262017

Fusion

  • 107,232 miles
I have two complaints. 1) takata recall, Ford sent me the notice about 3 years ago and Ford recall and Ford mechanic shop said that Ford had not made any replaceable air bags these past three years. I just called this week. 11/2/17. Again no airbags had been made. The vehicle could be effected with driving or stationery. 2) door latch stop working and there was a recall on the Ford cars and many recalls that dated back in 2015, but not on the Ford Fusion 2010" why" many owners had complained about the Ford Fusion cars. See:last week's recall covers 389,585 2012-14 Ford fiesta and 2013-14 Ford Fusion and Lincoln mkz cars. Ford says the door latch in these vehicles may experience a broken pawl spring tab, which typically results in a condition where the door will not latch. If a user latches the door, there is potential the door may unlatch while driving. Ford is aware of two allegations of soreness resulting from an unlatched door bouncing back when the customer attempted to close it. Dealers will replace all four door latches.in March, Ford recalled 213,000 2011-13 Explorer SUVS and police interceptor utility vehicles in North America because the spring that controls the interior door handles may prevent the door from latching completely. Ford said it was a different issue than the new recall. In January, Ford recalled 204,945 2010-13 Taurus, Lincoln mks and police interceptor. NHTSA upgraded an investigation into hundred of complaints of doors failing to latch or flying open into nearly 486,000 2011-13 fiesta cars. NHTSA received 207 reports related to the problem, with 65 doors opened inadvertently while the vehicle was in motion. This is a serious safety concern as far as I can tell. Fusion 2010 should have been recalled for sure! 225 dollars to replace at the dealership because Ford "doesn't just sell the spring you have to replace the entire unit."

- Redondo Beach, CA, USA

problem #173

Nov 042017

Fusion

  • 15,000 miles
Takata recall at November 4, 2017 Ford dealership said it is unable to get a takata replacement for airbags recalled. I asked dealership, autonation in fort lauderdale, fl if it would replace recalled airbags at my expense. I offered to pay for new airbags and their installation. Autonation stated that there are no airbags available that fit my auto. Can I do anything to make the auto safe to use?

- Fort Lauderdale, FL, USA

problem #172

Jan 012016

Fusion

  • miles
Takata recall it's been nearly two years since this recall went out, and Ford still has not offered a fix for this issue. They say a remedy is not available.

- San Francisco, CA, USA

problem #171

Nov 042017

Fusion

  • miles
Takata recall 16V-384. So far I have contacted my Ford dealer over 4 times since I received the recall notice in July 2016. In each instance, the service dept has said "to just wait until I get a letter from them to come in to get it repaired. They don't have the parts." I haven't had an accident yet in this vehicle.

- Antelope, CA, USA

problem #170

Nov 042017

Fusion

  • miles
Takata recall airbags I have tried 3 times in the last year to contact hansel Ford santa rosa to replace airbags. The last contact was today 11/4/2017. I was advised that Ford has not provided replacement airbags to them. I have never received a recall notice from Ford for the airbag issue.

- Santa Rosa, CA, USA

problem #169

Jun 012016

Fusion

  • miles
Takata airbag recall for my vehicle in June 2016 and I still have no replacements dealer says 'it will never happen' 18 months to address a safety recall?

- Pico Rivera, CA, USA

problem #168

Jul 012016

Fusion

  • miles
Takata recall I received a letter date July 2016 telling me that the airbag inflator may rupture in the event of a crash and injure or kill me. It is well over one year since I received such letter and Ford has not taken any action to keep me safe.

- Fort Drum, NY, USA

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