10.0
really awful- Crashes / Fires:
- 25 / 1
- Injuries / Deaths:
- 26 / 0
- Average Mileage:
- 19,606 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Tamara recall I took my car into a Ford dealership on 9/25/17 for a fuel tank and canister purge valve inspection and repair (16B338C) and they got it fix. I told them about the airbag recall and they said they don't have any instructions for that yet, so I'm currently waiting for an airbag replacement. I've been waiting for over a year.
- Spartanburg, SC, USA
Recall 16V384 for frontal passenger air bags was issued on June 1, 2016. It is now October 2017 - 17 months later and there is still no remedy is yet available.
- Plano, TX, USA
We received a letter from Ford in July of 2016 stating there was a recall. After multiple attempts, we were told on October 24 of 2017, that the parts are still not available. We need to know how we can proceed with getting this repair completed. This is a defective takata airbag.
- Queen Creek, AZ, USA
Takata recall
- Ontario, CA, USA
Takata recall when will a remedy be available? it's been more than 16 months since this issue was identified. Fortunately, nothing has happened with my car, yet!
- Arlington, TX, USA
The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Future Ford Lincoln in roseville, California was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Roseville, CA, USA
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called family Ford Inc. At (843) 563-2341 (5866 w jim bilton blvd, St george, SC 29477) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.
- Bowman, SC, USA
Takata inflators - I received a recall letter in the mail July 2016. It is now October 2017 and I am being told parts are still not available to take care of this recall on the passenger air bag. I am wondering when these parts are going to be available if this is a safety issue.
- Duncan, OK, USA
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Classic Ford galveston (7700 broadway St, galveston, tx) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Galveston, TX, USA
Takata recall - airbags have not been fixed or replaced yet. I am extremely concerned about driving around with this dangerous condition especially living in central Florida with daily temperatures in the 90S and interior vehicle temperatures reach 110 at times.
- Leesburg, FL, USA
Takata inflators: Our 2010 Ford Fusion is subject to the takata recall (NHTSA #16V384 / manufacturer #16S26), which states: The passenger frontal airbag inflator could rupture if the vehicle is involved in a crash where the supplemental frontal airbags are designed to deploy. This defect report is in response to takata dirs 16E-042, 16E-043, 16E-044. This vehicle still does not have a recall part replacement available, which over 1 year after the recall date, is not acceptable. The vehicle has been at the dealer for service several times since this date, and the recall has not been addressed.
- Grand Prairie, TX, USA
Recall notice July 2016 and still no parts to fix at local dealershlip
- Hobe Sound, FL, USA
Takata recall I have contacted 2 different Ford dealers several times with the same answer, "no parts are available
- Greenacres, FL, USA
The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (mullinax Ford of apopka, 1551 E semoran blvd, apopka, fl 32703) and was informed that the parts were not available. The manufacturer was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Apopka, FL, USA
Takata recall contacted Ford dealer in plant city Florida in June of 2016 about airbag replacement it has been over a year now and still no replacement bag. They have not contacted me for a new air bag. Please help.
- Plant City, FL, USA
Takata recall. I received this recall notice in summer of 2016 called Ford for a couple of months and eventually left my information for them to call me when the parts for the repair became available. Yesterday, over a year later I called back because I had not heard from them. My local dealership informed me that they still do not have parts available. I feel this has been more than an ample amount of time.
- Port Charlotte, FL, USA
Takata recall - I have called the dealership several times over the last year and they are unable to fix my car at this point and cannot tell me if the vehicle is safe to drive.
- Cedar Park, TX, USA
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (ferman Ford, 24825 us hwy 19 N, clearwater, fl 33763) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
- Clearwater, FL, USA
The contact owns a 2010 Ford Fusion. The contact received a recall notification for NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (parks Ford in wesley chapel, Florida) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Tampa, FL, USA
- College Park,, GA, USA