10.0
really awful- Crashes / Fires:
- 31 / 1
- Injuries / Deaths:
- 18 / 0
- Average Mileage:
- 89,927 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Power steering assist fault light came on and my vehicle wheel locked up and will not move in any direction. My vehicle was stationary in parked position.
- San Bernardino, CA, USA
Electronic power steering assist failure faulty engineering and failure to acknowledge the problem as a manufacturer for all models affected not just certain vins the car is one of the vins not recalled for the issue but has the stated issue like the other vehicles recalled, fully grown healthy man cant even move the steering wheel.fird says it is not under recall the entire power steering rack has been replaced and still has no power steering
- Seguin, TX, USA
The contact owns a 2010 Ford Fusion. The contact stated that while driving at a low speed and attempting to make a left turn, the steering ceased with an oncoming vehicle approaching. The contact avoided a collision while using extra effort to steer the vehicle. The contact drove the vehicle at 4-5 mph to an independent mechanic to have the vehicle diagnosed however, the diagnosis was incomplete. The vehicle was then taken to a second independent mechanic to be diagnosed. The contact was informed that the steering angle sensor and power steering failed and needed to be replaced. The vehicle was not repaired. Jim click Ford of sahuarita & green valley (1030 w duval rd, green valley, AZ 85614) was contacted and informed of the failure. The manufacturer was notified of the failure. The failure mileage was 97,000.
- Greenvalley, AZ, USA
Service advance trac warning message came on dash. Power steering assist also came on dash message. I could not steer vehicle. I could barily get it back into my garage. Fusion put in reverse lights came on as I moved backward. Steering locked up believe it is electronic steering module
- Allen Park, MI, USA
When turning on the vehicle a power steering assist fault will display a crossed the dash. When this happens power steering is lost and makes difficult driving conditions. Sometimes turns off when restarting the vehicle sometimes doesn't turn off for a couple times.
- Fort Wayne, IN, USA
Vehicle displays a power steering assist warning error and then the steering becomes very hard to maneuver. Vehicle was running, sometimes stationary, sometimes on a city street while turning. Other Ford Fusion have had a recall but Ford customer service tells me this vehicle is not included in the recall. Since it is a safety issue, I think it should be included in the recall.
- Aberdeen, SD, USA
The contact owns a 2010 Ford Fusion. The contact stated that at start-up, the power steering assist and the service advance track warning lights illuminated. The vehicle was taken to tasca Ford (250 webster square rd, berlin, ct 06037) to be diagnosed. The contact was informed that the electronic steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 57,026. *
- Meriden, CT, USA
Backing out of parking space, the steering locks up and the "power steering assist" warning appears on the dash....can't control vehicle when this happens..it seems as though the steering is "locked up"....have to turn off ignition and restart.... this has happened multiple times.
- French Lick, IN, USA
The power steering on my car no longer works. The vehicle information center screen reads "power steering assist fault" and then a yellow light illuminates for "service advancetrac". my car has been in good working condition, well maintained, and reliable up until this happened. Ford Motor Company has recalled my year, make, and model for steering issues, but my VIN was not assigned therefore Ford will not repair my car. I believe this is an error.
- Clearwater, FL, USA
I bought the car used and the power steering went out by the third day and there was a recall on the power steering and this is very dangerous I have a two year old who is in the car with me as well which is not safe. I have seen many people since 2016 with the same issue I have a it is very pricey to fix. Why is there no recall on the 2010 but it's one for 2011 and up!
- Toledo, OH, USA
March 29th 2020 I went to leave my home, started my car and had no power steering. Advance track came on and so is the power steering assist. I'm so grateful my kids werent in the car. I'd like to know why this isnt being recalled as many others are experiencing on the 2010 as well. Not just 2011 2012. Step it up Ford.
- Dayton, OH, USA
The power steering went out in my 2010 Ford Fusion the third day I had it. Yes it was a used vehicle. The steering wheel is very hard to turn(stiff). I seen there was a recall but it wasn't for my vehicle but I have seen how many people have complained about the same issue and nothing is being done! I have seen things all the way back from 2016 about the power steering being faulty and no one will do anything. But when innocent people and children die due to this are you going to feel bad!
- Toledo, OH, USA
The power steering assist and the trac has stopped working. Car is very difficult to steer.
- Axtell, TX, USA
The power steering has gone in my car, I have been looking into this for about six months now and realized that there are recalls for the year prior to in the year after my make up model for the same issues why has my vehicle not then issued a recall for this problem.
- Elizabethtown, KY, USA
When I started my car the other morning the power steering assist fault message came on. No power steering. Have read reports of a recall for this" when I searched my car by VIN number it did not show as a recall. Is there a recall on this issue or not"
- Aurora, CO, USA
My service advancetrac message came up on my display while I was driving. Then as I was leaving ehere I was I started my car and the service power steering now came up on my display, it also had a tire pressure sensor fault message. I lost all power steering and it won't reset. I have unhooked the battery terminals, taken it and had all the codes reset. The dash was clear for about 5 minutes but I still had no power steering. There was a recall for 2011 and 2012 for the exact same issues im having.
- Akron, OH, USA
The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 10 mph, the ?power steering assist fault " illuminated on the message center and the steering wheel became hard to maneuver. The contact pulled over to the side of the road and turned the vehicle off. The vehicle was restarted and drove normal. The contact mentioned that the failure occurred on another occasion which revering from a driveway. The vehicle was taken to the dealer waconia Ford, 235 Minnesota 5, waconia, mn 55387, they determined that the steering control module had to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 190,000. Consumer stated Ford had announced a recall for steering issues on 2011-2013 models but not 2010 Fusion models.
- Minnetrista, MN, USA
The first time 27 Feb I had just finished filling up with gas and went to start the car and exit. Alarm sounded and power steering fail on the dashboard. Car hard to turn. Turned of car restarted and has fine. 2nd time 4 March 1830 started car to drive and steering locked up and alarm sounded
- Fair Oaks, CA, USA
I recently purchased this car from a private party. There is a power steering assist fault displaying on the screen and I have absolutely no power steering. The previous owner informed me of the issue before I purchased the vehicle. And after reading that there was a recall for this issue but not for my model year I would like to know why. Any information is appreciated
- Malad City, ID, USA
- Rocky Mount, NC, USA