Vehicle experienced sudden loss of power steering while in motion driving at approximately 30 mph. Once stopped, the power steering resumed functioning for a short time. When the vehicle was next started, the steering wheel was seized and would not turn at all. Vehicle failure mileage was approximately 69,000.

- Robinson, IL, USA

The power steering assist fault code came on. The car was sitting in the driveway when this happened

- East Chicago, IN, USA

Power steering assist fault goes on several times a week and is accompanied by a loss of power steering. In fact, my steering tightens up so much that I don't think I could drive the car. So far, this has only happened when I first start the car. The steering returns to normal if I turn the car off, move the steering wheel from side to side sharply and then turn the car on again. Once I was able to get the power steering to work while the car was still running by just abruptly turning the steering wheel to one side. I saw that some have had this happen on the freeway. This has never happened to me, but I cannot imagine what I would do if it did. I have a picture of the error message on my cell phone that I took on October 6, 2019. My car had 129,839 miles on it at the time. Research tells me that this repair will cost $1440 or so, which is completely unaffordable for me. Why is this not recalled when it seems to be happening so often? my friends do not feel safe driving with my anymore and refuse to ride with me. I loved this vehicle, but I am beginning to rue the day that I purchased it. I just put in $445 repairing some oxygen issue, the driver's side blinker, and the windshield wiper fluid lines. I was given an estimate of $499 to replace my front passenger head light unit because it gets condensation in it and they can't just replace a seal. However, none of these is the safety issue that I feel the power steering going out would be. I feel Ford should definitely be responsible for replacing/repairing this as so many have complained and the level of safety could be compared to the air bag recall. I had to pick one date below as to when it happened so I put the date I took the picture. It has been going on for a couple of months, though.

- Oak Creek, WI, USA

Well I get out this morning to take my kids to school when I crank the car and we start riding the service advancetrac light came on in blank then the service power steering light came on. So after I drop them off I was on my way home the light continue to blink as I pulled up in my driveway the steering wheel start to get hard to steer so I'll park got out well so I'll part pop the hood got out and check for power steering on to realize that is not one because it's electric. So when I look online to my surprise everybody with a Ford Fusion is having the same as a problem different year different engine size but same problem no one seems to have a solution because it's many things that can cause the problem is very stressful I think Y'all should have that on recall to help better assist people with the problems. Unfortunately I hate the fact that my my warranty is up as father with a family of five don't have the money to afford to pay for to get it fixed.

- Montgomery, AL, USA

Advance trac light and power steering light came on this morning dont know why car doesn't take power steering fluid this is the first time this has happened since 2015 when I first purchased it.

- Montgomery, AL, USA

Power steering went out while driving (city streets, while turning). Put the car in park and turned off vehicle. This happened and worked a total of 3 times in the span of 3 weeks. Now, complete failure and none of this works. No fluid loss experienced. No whining or grinding noises experienced. Power steering assist fault in dash readout.

- Raytown, MO, USA

Power steering assist failure while driving. Complete loss of steering within seconds of warning on dashboard. Extremely lucky to have not caused a serious accident or death. Vehicle was driven into a parking lot with extreme difficulty and towed to a Ford dealership for repairs. Verified as internal rack failure. Entire unit was replaced. After research showing thousands of failures for this part this should be safety recall before some one is seriously injured or killed.

- Wenham, MA, USA

While driving at low speed a chime went off and I lost the power steering. The control panel said power steering assist. I was able to safety pull over and get home. It happens off and on and when I took in for service nothing could be found. I am terrified to drive this car

- Tampa, FL, USA

This is a follow-up for complaint NHTSA id number: 11268899. At this point the power steering issue is constant. Restarting the car doesn't make the issue go away. The car is now not safe to drive.

- Spokane, WA, USA

There is an active recall 9/7/2010-2/28/2012 manufactured Ford Fusion. Which is for sudden loss of power steering. My car was parked and when starting vehicle the 'power steering assist' message came on, I attempted to turn vehicle off and restart with no change. Vehicle has absolutely no power steering, can't steer, there is no functionality of any power whatsoever. Due to the fact my car's manufacturing date is 3/2010 it doesn't fall into the recall parameters, but however it is exhibiting the same exact issues notated in that recall.

- Port Richey, FL, USA

Power steering assist fault. This has occurred 3 times. The warning showed when I started the car. The car was thankfully not in motion. The first time approximately 4 months ago I cleaned off the battery cable per a google search and the power steering was ok the next time I started the car. Cleaning the cables was probably not really a fix - just a coincidence. A month and a half ago it happened again. I started the car and got the warning and no power steering. I tried again a few hours later and everything was ok. I called the dealership and was told unless the warning light was on there was nothing they could do to diagnose the problem. The most recent incident happened a week and a half ago. This time the warning came on and remained on. The car has been towed to the dealership but I do not have an estimate for repair at this time. My 2010 Ford Fusion only has 37,000 miles on it.

- Albuquerque, NM, USA

2010 Ford Fusion electric staring went out while driving on freeway. They recalled 2011 to 2014 the first year I came out was 2010. Ford is not helping with this issue.

- National City, CA, USA

Upon starting my car, I'm getting a power steering assist fault message and cannot turn the wheel. Once I restart my car, the message goes away and I'm able to steer. I'm afraid it could reoccur when driving or never go away after a restart.

- Spokane, WA, USA

Over the past year the power steering has stopped working several times, but never while in motion. Always when the car is first started. Shutting the car off and restarting has solved the problem. This past week, however, it went out and has not come back on.

- Raytown, MO, USA

I was driving on a road at 50 mph and when I slowed down to turn onto a side street the steering was not working. I was able to pull into a family members drive way and that is as far as I had gotten. I had to have the vehicle toed 45 miles back to my house to get it serviced. This happened on a Saturday while I was visiting family. There was my wife, granddaughter and myself in the vehicle at the time the power steering went out. I had to have it repaired because the recall for this issue is not on my specific vehicle. There are recalls out for the same problem but the dealer said this is vehicle specific recalls. I do not under stand why this issue is only related to specific vehicle when the same issue shows up in the same car as the recalled cars? I have uploaded the receipt for the repair.

- Roseville, MI, USA

The contact owns a 2010 Ford Fusion. The contact stated that the power assist and advancetrac warning indicators illuminated after the vehicle was started in his driveway. The contact called the manufacturer and was provided case number: Cas24283885. Eagle river Ford (1050 E wall St, Eagle river, wi 54521, (715) 479-4401) diagnosed that the power steering control module within the steering rack needed to be replaced. The contact was waiting to hear back from the manufacturer and was informed to work out an arrangement with the dealer. The vehicle was not repaired. The contact was getting a second opinion from an independent mechanic. The failure mileage was 147,272.

- Gleason, WI, USA

The contact owns a 2010 Ford Fusion. While driving 50 mph, the advancetrac, power steering, and ABS warning indicators illuminated. In addition, the power steering failed. The vehicle was taken to an independent mechanic who diagnosed that the power steering control module needed to be replaced. The vehicle was not repaired. Rowe Ford auburn (located at 699 center St, auburn, me 04210, (207) 784-2321) was called and informed of the failure. The manufacturer was not contacted. The approximate failure mileage was 160,000.

- Sabattus, ME, USA

Yesterday when coming home from picking up my granddaughter I was turning into my neighborhood and the steering seemed to lock up. I live near the water and there's water on both sides of the road turning onto my street. I had to slam on my brakes to keep from going into the water. I called Ford and they said that there's no recall or warranty coverage on the power steering. My repair estimate is $2200 and I don't have the money to pay for it. I've almost got this car paid off and now this. We are all scared for my granddaughter to ride in my car now and there's nothing I can do but drive it like it is. Is there any hope for help? I'm terrified to drive it, but I have to go to work.

- Belhaven, NC, USA

Power steering fault while driving 25 mph with kids in the car

- Willow Grove, PA, USA

Upon starting 2010 Ford Fusion, the "steering default assist" light comes on and there is no power. This has happened numerous times, once while in heavy traffic while I has passengers and was trying to make a turn. It was a struggle to control this vehicle and maintain control. I had to find a spot to stop to turn engine off and on again to regain control of the vehicle. My granddaughter was driving this morning (9/27/209) and almost lost control taking daughter to bus stop. Previously I had taken car to duncan Ford dealer and they said they could not do anything because there was no recall"?" besides this incident (which is scary in itself), it has happened many times when starting car in driveway, have to turn ignition off and on to clear warning and regain power steering. Also, happened about a year ago when I had passengers in the car and was making a left turn in heavy traffic and fought for control of vehicle. I had to find a place to stop and restart car to regain control of steering!! not acceptable. Please recall this vehicle. I can't afford the $1800 to fix problem, nor should I have to pay for your defect.

- Boones Mill, VA, USA