10.0

really awful
Crashes / Fires:
31 / 1
Injuries / Deaths:
18 / 0
Average Mileage:
89,927 miles

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« Read the previous 20 complaints

problem #1196

Sep 252019

Fusion

  • 120,000 miles
Power steering assist fault light appeared. Car experienced loss of power steering while driving making it very difficult to steer. My 16 year old daughter was driving herself and her younger brother to school on a city street.

- Bremen, GA, USA

problem #1195

Sep 232019

Fusion

  • 118,000 miles
Started the vehicle and received "power steering fault". there is no power steering now this was part of a recall but my VIN was not part of the recall, why is this?

- Mckinney, TX, USA

problem #1194

Sep 122019

Fusion

  • 60,000 miles
The contact owns a 2010 Ford Fusion. While driving 25 mph, the steering wheel seized and the electric power steering warning indicator illuminated, which caused the contact to slam on the brake pedal. The vehicle was towed to york's of houlton (315 North St, houlton, me 04730, (207) 532-6534) where it was diagnosed that the rack and pinion failed and needed to be replaced. The vehicle was currently being repaired along with the air bags. The manufacturer was not contacted. The failure mileage was 60,000. The VIN was unknown.

- Caribou, ME, USA

problem #1193

Sep 182019

Fusion

  • 180,000 miles
Power steering went out while driving 3 months ago, had it replaced at a hefty price. This morning as I'm driving kids to school the power steering goes out again!!! now my car is stuck by the road in front of my house bc I can't turn the wheel to get into the driveway. This is beyond ridiculous! wish I had known what a pos car this was before I bought it.

- Cowan, TN, USA

problem #1192

Sep 172019

Fusion

  • 230,000 miles
While driving on a highway with a speed limit of 75 mph the car's power steering quit working making it nearly impossible to control the car. It was a near miss avoiding a collusion with another vehicle. Cars warning system says power steering assist fault.

- Gruver, TX, USA

problem #1191

Sep 162019

Fusion

  • 172,282 miles
Power steering has gone out. I saw that there are over 900 other reports of the same problem with the same car. I'm hoping this was revealed and that for dinner has to fix it for

- Eastvale, CA, USA

problem #1190

Sep 152019

Fusion

  • 283,000 miles
The contact owns a 2010 Ford Fusion. After starting the vehicle, the power steering assist warning indicator illuminated. The contact mentioned that the vehicle was restarted and the warning indicator illuminated continuously. In addition, the steering wheel had to be turned with force. The contact called champion Ford Lincoln (706 us-74 bus, rockingham, nc 28379, (866) 676-6023) and was informed of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 283,000.

- Ellerbe, NC, USA

problem #1189

Sep 072019

Fusion

  • 127,000 miles
Takata recall is the power steering is not working.

- El Paso, TX, USA

problem #1188

Sep 102019

Fusion

  • 162,542 miles
I was driving down the highway on the interstate at a speed limit of 60mph in motion on my way home and it started getting hard to turn my steering wheel which made it hard for me to make a left or right turn when I was exiting the exit. The service power steering popped up on my dashboard and advance trac. So then it ended up changing to say service power steering now which it made it very hard and difficult to even be able to drive my car period. I got a estimated of $1811.94 for my car to be repaired at wynne Ford at 1020 w. Mercury blvd hampton va 23666 and for me to get a estimate of that price I can't afford to pay that it's like buying a used car at that price. I just find it hard to believe that it's a recall on a 2011-2012 Ford Fusion but not a 2010 when the same exact defect is going on with that same carjis a different year. Which basically I would be paying to get a electrical power steering rack and pinion in order for my car to be able to drive and function correctly.

- Hampton, VA, USA

problem #1187

May 252019

Fusion

  • 142,200 miles
A few months ago I was driving on a major street in austin, & turning into a store parking lot & my power steering failed! steering wheel totally locked up on me! very scary-almost hit 2 oncoming cars! power steering assist fault light was on & minutes later another warning about advance trac fault. Turning steering wheel is nearly impossible for me.(I'm 5'3" 130 lbs & not a body builder!). I managed to drive it 3 blocks to a mechanic. They charged me $100 for estimate of $2400 to repair!! I do not have that kind of money!! is there a class action lawsuit I can join or something else to voice my complaint" also I am only 10 mins from my work so it's possible I could drive it just to get to my job but the inspection has expired! does anyone know if they will pass inspection without power steering" I've heard different stories! thank you! frustrated! cheryl

- Austin, TX, USA

problem #1186

Apr 072019

Fusion

  • 140,000 miles
Steering wanders while driving uncontrollable at times.epas plus makes rubbing noise when turning

- Rocky Mount, NC, USA

problem #1185

Sep 082019

Fusion

  • 106,000 miles
2010 Ford Fusion - power steering the power steering failed as I was coming off the interstate in the middle of a hard right turn/circle. It became impossible to fully control the steering and completing the right turn. I almost ran off the road/embankment when this happened. I can't find any information on a recall?

- Punta Gorda, FL, USA

problem #1184

Aug 292019

Fusion

  • 126,000 miles
Electric steering goes out and the car becomes extremely hard to steer. Warning light comes on. Stopping and letting it reset works sometime. The car is dangerous to drive. An inexperienced drive could have a catastrophic wreck because of this manufacturer problem. It seems everyone knows about this malfunction ( Ford technicians recommend I file this complaint ) but I recieved no help from Ford.

- Stony Point, NC, USA

problem #1183

Sep 062019

Fusion

  • 85,000 miles
While driving my 2010 Ford Fusion the power steering failed completely..could not steer the car...message said "power steering assist fault". fortunately we were on a city street and not on rt.9..the very busy highway we usually travel on. After a few minutes I shut the car off..waited a minute and started it again..it was ok to drive but only about a mile and it happened again..we were about 6 miles from home...this happened two more times before we actually got home! it was a very scary experience as the power steering failed as I was driving and I was on a curve on a busy street...we sat there with the flashers on hoping that no one would run into us! car is now being towed to Ford garage for repair...and from what we were told could be very costly. We've been informed that Ford has recalled many cars for this same problem but not the 2010 Fusion which many have had this problem with! I find it absolutely amazing that Ford has been aware of this problem and did not recall the 2010 Fusion. Driving a car that suddenly loses it's steering is definitely life threatening...no better reason than that for Ford to recall and repair this ongoing problem with the 2010 Fusion!!

- Portland, CT, USA

problem #1182

Sep 032019

Fusion

  • 166,000 miles
I had a flat tire whail the tire was going flat the power steering went out and it seems to be a big problem with these cars the car was in motion when the power steering went out I was on a side street

- Huntington, WV, USA

problem #1181

Aug 282019

Fusion

  • 111,000 miles
The power steering stopped working & almost caused the driver to have an accident. Vehicle was moving in a parking lot. Upon turning into a parking space the vehicle steering failed & almost hit the car next to it. A mechanic ran diagnostic & determined the electronic epas torque sensor had failed.

- Mobile, AL, USA

problem #1180

Sep 012019

Fusion

  • 114,000 miles
Driving vehicle at about 25 mph when an alert came up to check stability control and power steering. Power steering was slightly tougher but not hard. Drove for another 20 miles to destination and it was fine. A few hours later when the car was restarted the power steering was completely gone and alert said to check power steering now

- Mobile, AL, USA

problem #1179

Feb 052019

Fusion

  • 78,600 miles
The contact owns a 2010 Ford Fusion. While driving, the steering wheel seized without warning and "power steering default" appeared. When the contact shifted into neutral, powered off the engine, and restarted the engine, the vehicle was able to drive normally. The failure recurred numerous times. Each time, the contact had to power off and restart the engine in order for the vehicle to drive normally. The vehicle was taken to autonation Hyundai tempe (8050 S autoplex loop, tempe, AZ 85284, (480) 505-4247) to be diagnosed, but a failure code could not be found. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there was no recall on the vehicle. The approximate failure mileage was 78,600.

- Tempe, AZ, USA

problem #1178

Aug 272019

Fusion

  • 115,000 miles
Warning light appeared 3 days ago to service power steering. Within a couple of hours the power steering quit working - almost could not get it parked in my driveway.dealer brought out computer got the steering unlocked, said to add some transmission fluid which we did. That was 2 days ago, the steering started acting up again and by the time we got home, it was locked up again. Got some transmission fluid but was unable to unlock the steering. It did look like some fluid had been leaking on the pavement. But this is a tremendous safety hazard - there was no warning between the message saying to service it and within minutes the power steering locked up and it took a lot of strength to get it home. Fortunatley, both times we were close to home and not on a freeway somewhere. The first time the car lot we purchased it from came out with a small computer and got it to working again, said to add some transmission fluid because the two worked together. We did that - worked only 2 days and steering went out today. It is my granddaughters car and she nor I really have the money to fix it or get a new one and she is expecting a baby.

- Garland, TX, USA

problem #1177

Aug 292019

Fusion

  • 135,000 miles
Driving on the freeway and the power steering stops almost caused an accident. I pull over turn the car off and restart it and it works fine for about 2 minutes and then it stops working again. It says 'power steering assist fault '. I looked it up and over 263,000 models have been reported and over 2,200 complaints. There needs to be a recall before someone gets into a accident and gets seriously hurt.

- West Valley City, UT, USA

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