The contact owns a 2011 Ford Fusion. When the vehicle was started, the steering was inoperable making noise and the power steering assist warning indicator illuminated. When the vehicle was turned off and restarted, it operated as intended. The vehicle was taken to southgate Ford (located at 16501 fort St, southgate, mi 48195, (734) 282-3636) where it was diagnosed that the two upper tie rods and front springs needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 15V340000 (steering). The manufacturer was notified. The approximate failure mileage was 72,000.

- Southgate, MI, USA

The front driver's side tie rod end has began to start a popping noise and must be replaced due to imminent failure of steering which could result in loss of steering while driving creating a crash that could cause serious injury and in some cases death. I do not drive the car because of this popping and I will wait until a recall.

- Hanover, IN, USA

Without warning the service power steering and service advance trac both came up on my system as I was driving. When I got home I turned off the car and when I went to use my car again the power steering was completely off my steering wheel no longer turns.

- South Bend, IN, USA

Power steering failure with exact symptoms of Ford recall on the same model cars 2011 and up. This car is a 2010 model and did not fall under the recall, but has the same symptoms. Regularly loses power steering. Restarting the car fixes the problem. Happens most often while starting the car, but has happened while car is driving also. Causes complete loss of power steering and displays "power steering assistance failure" on the dash.

- Prairieville, LA, USA

My car, 2010 Ford Fusion sel, was in my driveway when the power steering assist fault lite came on. I was unable to move the car for fear of losing the steering. I did turn the car off and waited and restarted the car and the warning message was gone however after driving it the message reappeared and it seems as though the steering is hard to manage. After looking online, I have noticed several complaints for this same exact thing.

- Hurlock, MD, USA

I was going home from work, sitting at a stop light on a city street, a "power steering assist fault" light came on. When the light turned green, I tried to turn to continue to the following street, well I couldnt. My steering wheel was locked, so now, here I was stuck in the middle of the intersection with cars honking, how embarrassing! well since I know a little bit about cars, I turned the car off and re-started it, the steering wheel was still stiff, I had to jerk and put my body weight to get a little of leverage and turn it a little, I managed to get off the street and park it, tow truck came and got it. Should I have filed a police report" what if it would of locked up going on the highway I take to work every day? now my car is parked at home waiting for answers. If my shop fixes it, will I get reimbursed? its urgent. I understand there is a pending recall, but how long is it going to take to process the recall" my car is a model with elec. Assist rack and pinion. My car only has 107,000 miles.

- Onalaska, WI, USA

In 2017 the power steering would go out intermittently. Took it in and the wire harness was melting together. Now less than 2 years later the power steering is going out again intermittently. Happens mostly in city driving which is when you steer more. Google power steering for this vehicle, then get ready...thousands are having issues.

- Sterling Heights, MI, USA

A year before I had the power steering fixed. I got message on my dash board power steering assist fault when I crunk my car up. I turned my car off and then back on. The message disappeared and did not see it again until the following year 2018 when the message appeared again, only this time it did not go away and I could no longer steer my car. I had the take it to Ford shop to have the power steering fixed.

- Hattiesburg, MS, USA

Daughters steering went out last night on her 2010 Fusion and cluster showed a service power steering now message. She said all she did was a U turn to go the other way on the road and it just stopped steering correctly. Steering wheel just got to hard for her to turn it. She cut the car off and waited for me and my wife to come and get her and her friend luckily it wasn't to far from the house. I turned the car on and the error message was still there. She went with my wife while I drove the car home was a little stiff turning but I remember driving my grandfathers truck with no power steering so nothing I couldn't handle. This issue is common from Ford and the Fusion from what I have been reading and for them to not recall this model year and repair the problem is unprofessional. They should include this model year into the recall and fix this issue. What if my daughter and her friend would have been seriously hurt, or on the highway when this occured. They would have a lawsuit on their hands for knowing about the issue and not doing anything to correct the problem on this model year.

- Waco, TX, USA

The contact owns a 2010 Ford Fusion. While the contact's daughter was driving at an unknown speed, the steering wheel seized. The contact's daughter had to use excessive force to turn the steering wheel "power assist steering fault" appeared on the instrument panel. The vehicle was taken to an unknown Ford dealer where it was diagnosed that a new steering system was needed. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in a recall; therefore, the contact would be responsible for the repair cost and then be reimbursed by the dealer. The failure mileage was 85,000.

- Smyrna, GA, USA

Power steering assist fault- power steering will fail and cannot turn wheel. Happens at start and in motion. Has occurred several times over the last 6 months.

- Smyrna, GA, USA

This has happened twice just recently (today and last week) when I was starting the car and backing out the "power steering" failed and there was a error message on the dash display saying it had a failure, thankfully not while I was driving as I have read other complaints regarding this issue. Why is Ford not fixing this issue has it has with other year model Fusion, this could result in an accident and also seems to cost quite a bit to repair which should not be my responsibility since it appears to be a mfg defect.

- Cypress, CA, USA

Driving down a busy freeway, my power steering goes out! I have multiple sclerosis and it makes my arm strength severely depleted. Just trying to pull over I almost crashed into multiple vehicles. I can no longer drive it.

- Springbrook, WI, USA

My power steering just stopped working. I am working out of town on business, and will attempt to drive home almost 100 miles with no power steering, because Ford refuses to help me. The message on the evic display states "power steering assist failure" and "service advancetrac" I have researched the Ford recalls with the Fusion and there is an exact recall for this failure in 2011 - 2013 model years. Ford will not do anything for me as mine is not a 2011. How can I have the same defects 1 model year earlier and not be included in this recall?

- Farmington Hills, MI, USA

Power steering failed similar to thousands of others P

- Normal, IL, USA

The contact owns a 2010 Ford Fusion. On several occasions, upon starting the vehicle, the power steering assist fault and service advancetrac warning indicators illuminated. The contact stated that the vehicle became difficult to maneuver. The failure also occurred while driving various speeds. Elk grove Ford (located at 9645 auto center dr, elk grove, ca 95757, (916) 249-1630) was contacted by phone and informed of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The approximate failure mileage was 101,236.

- Elk Grove, CA, USA

My 2010 Ford Fusion power steering failed. I started my car and received an error message that the electric steering system had a fault.

- Littleton, CO, USA

The contact owns a 2010 Ford Fusion. The contact stated that the power steering fault error indicator illuminated and the power steering malfunctioned. The vehicle was towed to an independent mechanic, but the failure could not be diagnosed. The mechanic suggested taking the vehicle to a dealer. The manufacturer and dealer were not contacted. The vehicle was not repaired. The failure mileage was 145,000.

- Edwards, MS, USA

Power steering assist fault error displays after vehicle is turned on. Power steering ceases to work. Tried restarting multiple times, same issue.

- Lodi, CA, USA

The contact owns a 2010 Ford Fusion. The contact stated that while driving at 60 mph, the steering wheel seized with the power steering assist fault warning light illuminated. The contact also mentioned that the vehicle was unintentionally steering left. The ken wilson Ford 769 champion dr, canton, nc 28716 (877) 740-8559 was contacted and informed the contact to bring the vehicle to be diagnosed. The vehicle was not taken to a dealer for a diagnostic test or repairs. The vehicle was taken to an independent mechanic where the entire steering wheel assembly was replaced but the failure reoccurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 250,000.

- Candler, NC, USA