10.0

really awful
Crashes / Fires:
31 / 1
Injuries / Deaths:
18 / 0
Average Mileage:
89,927 miles

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« Read the previous 20 complaints

problem #1096

Mar 292019

Fusion

  • 100,000 miles
Notice of power steering assist fault and advancetrac appeared on dash - power steering completely disappeared making car next to impossible to turn/drive. No warning occurred prior to power steering disappearing. Occurred when vehicle was both stationary and in motion. Occurred on city streets.

- Shreveport, LA, USA

problem #1095

Nov 012018

Fusion

  • 92,000 miles
1700 repair bill sitting at quincy Ford dealership unable to afford to pay to pick car up after fix. Went out after a reset then an aftermarket and now Ford put in one. Was on highway going

- Maywood, MO, USA

problem #1094

Nov 012018

Fusion

  • 92,000 miles
Power steering failure while in motion on highway had it reset, failed again had it replaced. $1700 in repairs now sitting at Ford in quincy il and we cannot afford to pick it up.

- Maywood, MO, USA

problem #1093

Mar 272019

Fusion

  • 185,000 miles
'electronic power assist fault' while driving vehicle, steering locks up and becomes difficult to turn, happens on highway and city streets, while turning and while driving straight. Have to turn vehicle off then back on again to reset system. Has been happening more frequently. Have had issue for 3 years now.

- Concordia, MO, USA

problem #1092

Feb 212019

Fusion

  • 127,000 miles
The service power steering indicator came on when the technician checked the code it said it needed a steering wheel angle sensor for this particular model a power steering angle sensor is not applicable so they told me I need a new clock spring I ordered the new clock spring and it did not fix the problem. It has no power steering whatsoever very hard to turn it just happened while driving. Very unsafe condition and I noticed a lot of other complaints about this being a major problem for these vehicles and models with current and newer years.

- Crestview, FL, USA

problem #1091

Nov 232018

Fusion

  • 49,000 miles
Once car was turned on "power steering assist fault" and I could not move the steering wheel while parked. Turned off the car, then back on and same message was shown. It was very difficult to steer when I drove to the dealership.

- Arlington, TX, USA

problem #1090

Feb 222019

Fusion

  • miles
I was leaving my house and the power steering light came on, I turned the car off and then on the warning light went off. As I was driving, it became very hard to steer the car. Without warning the power steering went out and has been out for a couple of weeks, it is very hard to turn the wheel. I can not afford to fix it right now, it seems there is a lot of problems with this car model. I had just had the air bag replaced and was hoping to have no more problems it.

- Slaton, TX, USA

problem #1089

Mar 132019

Fusion

  • 146,000 miles
Driving and turning to pull onto my street 'service power steering now' alert appeared on display. And 'traction' light activated and I lost power steering thankfully it happened as I was arriving home. Next day (today) still power steering notification and no power steering when driving.

- East Hartford, CT, USA

problem #1088

Mar 112019

Fusion

  • 118,000 miles
Immediately after starting car, power steering assist fault message appeared on dash. Could not turn the wheels in either direction while parked. Turned off car, waited approx 30 seconds, and restarted. Power steering was functional with no error after restart. Drove to next destination, was parked for approx 30 minutes, and the same scenario was repeated when attempting to start the car and drive from there.

- Denver, NC, USA

problem #1087

Mar 082018

Fusion

  • 250,000 miles
The contact owns a 2010 Ford Fusion. While attempting to drive the vehicle, the steering wheel became difficult to turn and the power steering assist warning indicator illuminated. The contact waited a few minutes, restarted the vehicle, and was able to drive normally to his residence. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 250,000.

- Little Ferry, NJ, USA

problem #1086

Feb 182019

Fusion

  • 120,000 miles
The contact owns a 2010 Ford Fusion. While driving 30 mph, the power steering failed and the contact had to exert excessive strength to turn the steering wheel. Also, the service power steering warning indicator illuminated. The contact managed to reach her destination safely. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 120,000.

- Aransas, TX, USA

problem #1085

Mar 072019

Fusion

  • 153,000 miles
On March 7th, 2019 at 0600 hours, an error code popped up on the dash showing a power steering assist fault. Car was stationary at this time at homeowners driveway. Steering wheel was difficult to turn as there was no power to the steering. According to to NHTSA documentation, numerous complaints on this same related issue prompted recalls on other models, however 2010 Ford Fusion, which experienced same problem was omitted from original recall. Further research revealed numerous complaints regarding same or similar issue prompting another investigation. Unknown what the second results yielded.

- Waddell, AZ, USA

problem #1084

Mar 072019

Fusion

  • 96,308 miles
For the last couple months, I will occasionally start the car and find I am briefly without power steering. The power steering usually kicks in after a few moments of waiting while parked. However, today, 3.7.2019, I started the car, I found there was no power steering, and then I received a message on my console that read, "power steering assist fault, " or something similar. I turned off the car, restated, and the power steering did engage. However, now I am uncertain if I can rely on my power steering and will be getting it fixed soon.

- Houston, TX, USA

problem #1083

Mar 042019

Fusion

  • 135,000 miles
The vehicle was stationary. When I got into the vehicle, the wheel would not turn and it said "service power steering now".

- Coamo, RI, USA

problem #1082

Jan 012019

Fusion

  • 120,000 miles
Driving down the road and the service power steering lightcame on out of no where and my steering stopped working

- Gorham, NH, USA

problem #1081

Mar 032019

Fusion

  • 135,350 miles
The vehicle lost power steering while driving down the highway almost causing me to run off the road and into a tree. The service power steering now light than came

- Blytheville, AR, USA

problem #1080

Feb 222019

Fusion

  • 176,000 miles
Takata recall it keeps warning me that air bag isn't working N I keep losing power steering fluid

- Hazel Green, AL, USA

problem #1079

Feb 282019

Fusion

  • 115,000 miles
I was driving down the road and went to make a turn and in mid turn and without warning the power steering assist fault message popped up on my dash and my steering wheel locked up and I nearly died due to a head on collision as I was trying to turn into my subdivision and it locked up while I was in the on coming traffic lane trying to cross over. Very scary just locked up without any warning. I've had zero issues whatsoever with it. No problems at all in the 9 years I've had this car besides the other recalls on it. Cant stress enough how scary it was to just be driving and without warning nearly being killed by a car malfunction.

- Sterling Heights, MI, USA

problem #1078

Feb 252019

Fusion

  • miles
On February 28, 2019, I started my car to take kids to school at 6:45 sam. I returned back home and exited the home again at 8:00am. When I started the car there was no power steering. It stated serice power steering now. The vehicle is not drivable atvyhis time. I did go online to see if anyone was having this issue and ongoing that other years were recalled except 2010 model. Steering wheel will not turn unless you are using extreme force to turn which will result in an accident as you are unable to mauenuver in an emergency.

- Concord, NC, USA

problem #1077

Feb 252019

Fusion

  • 180,000 miles
I was pulling into a parking lot and steering lost all power and wouldn't turn

- Bulan, KY, USA

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