My power steering and my brake assist on my car went out as I was driving and locked up my steering system which caused me to have an accident... it is said that it's a recall on this issue by another person who has the same year and model.... I didnt know who to contact so I tried this way...

- Elizabethtown, KY, USA

The power steering module is broken on my vehicle. This has been an issue now for a few years. There is and has been an open recall for the same problem for 2011 and newer vehicle. This is a problem with my year make and model of my vehicle and apparently many others. This is a dangerous problem could cause accidents even death. If this is not fixed on 2010 vehicles as well. I will be taking matters to a lawyer. This is unsafe. I was driving my vehicle when it went out and almost crashed my car

- Gray, GA, USA

16 year old daughter was backing our 2010 Ford Fusion SE from the garage down the driveway when the steering wheel was suddenly unable to be turned and the message "steering assist fault" appeared on the dash. She was able to stop the vehicle, turned the vehicle off then restarted the vehicle and the fault cleared and the steering was again normal. Obviously, I am concerned about this fault occurring again while one of my daughters are travelling at speed. This appears to be the problem with the epas system that resulted in recalls for 2011 and newer Fusion, but the 2010 model was not included in the recall. Obviously, I will need to get this checked out at the dealer, but suspect it will result in the diagnosis that the power steering unit will require replacement.

- Holmen, WI, USA

The contact owns a 2010 Ford Fusion. After the vehicle was started, the power steering malfunctioned and the steering wheel was very difficult to turn in either direction. The message "steering assist fault" displayed. The vehicle was taken to grand prairie Ford (701 East palace pkwy, grand prairie, tx) where it was diagnosed that the steering gear assembly was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The failure mileage was 49,000.

- Malvern, PA, USA

After I started driving I got a message on my dash saying service power steering. I drove to the store maybe 5 miles to get power steering fluid. After making my purchase I got in my car to leave and the message changed to service power steering now. I tried to back out of my parking spot but found my power steering was out. I looked online for a solution and came across a recall for the very issue. I contacted a Ford dealer and they said there was no recall for the issue. This issue happened quickly and I'm lucky I wasn't driving when the steering went out. How can this be resolved ? I have only had this car for a year.

- Schererville, IN, USA

Power steering failure when vehicle was in operation and in motion going 62 mph on 11/18/2018. Car was very difficult to steer and could have resulted in a crash with another vehicle. The power assist failure warning came on and my vehicle is still without power steering.

- Houston, TX, USA

The contact owns a 2010 Ford Fusion. Intermittently, when the contact started the vehicle, the steering indicator illuminated and the steering wheel seized. The contact stated that the vehicle exhibited the same symptoms as listed in NHTSA campaign number: 15V340000 (steering). The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 90,000.

- Brownstown Twp, MI, USA

The contact owns a 2010 Ford Fusion. Once the vehicle was started, the steering wheel seized and the electric power steering (eps) warning indicator illuminated. Once the vehicle was turned off and restarted, it operated normally. The vehicle was taken to fairview Ford (292 N G St, san bernardino, ca 92410, (888)-379-7134) where it was diagnosed that the eps failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in a recall. The failure mileage was 161,504.

- San Bernardino, CA, USA

The contact owns a 2010 Ford Fusion. While driving approximately 55 mph, the power steering suddenly malfunctioned and the steering wheel became very difficult to turn in either direction. In addition, "power steering fault" displayed on the instrument panel. The vehicle was towed to the local dealer (carriage Ford, 908 lewis and clark pkwy, E. clarksville, in) where it was diagnosed that the power steering control module was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified and did not assist. The failure mileage was 157,000.

- Borden, IN, USA

At 128,000 miles both the power assist steer fault and service advancetrac illuminated within the message center in my dashboard. My vehicle had been sitting for about 4 months and had not been driven but a couple of times during this period. I needed to drive it due to having work done on my daily driver. So, I started my vehicle the morning I intended to use it to commute to work and these problems suddenly appeared. I was not in motion as I had just started the vehicle on the morning of the 18th to warm up prior to driving it to work.

- Hayward, WI, USA

The contact owns a 2010 Ford Fusion. While pulling out of the driveway, the power steering assist indicator illuminated and the power steering seized. The vehicle was towed to autonation Ford bradenton (5325 14th St w, bradenton, fl 34207, (941) 275-1267) where it was diagnosed that the electric power steering gear needed to be replaced. The dealer stated that the repair would cost $2,300 and referred the contact to the manufacturer for a case number. The failure mileage was 130,000.

- Ellenton, FL, USA

The contact owns a 2010 Ford Fusion. While traveling approximately 35 mph and attempting to make a right turn, the steering ability seized and the "service power steering soon" message appeared on the message center. The contact had to stop in the middle of the road and other motorists pushed the vehicle to the side of the road. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 125,643.

- Washington, DC, USA

Upon starting my car, I did not have power steering. The car was stationary (thank god) but when attempting to drive it, it was near impossible to steer. The power assist steering fault light was on. I shut the car off as the book suggested but the problem remains the same. I can not safely drive my car this way.

- Moab, UT, USA

The contact owns a 2010 Ford Fusion. When the vehicle was started, the power steering assist failure indicator illuminated. The contact stated that the failure was intermittent. When the contact restarted the engine, the power steering assist returned to normal. The contact stated that the failure eventually became permanent and the steering wheel had to be turned with force to complete turns. The contact activated the hazard lights while driving to prevent a crash. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was contacted. The failure mileage was 148,000.

- Shreveport, LA, USA

I picked up a screw in my front passenger side tire somewhere on the road and called my insurance company to have someone come change the tire for me. After getting the flat tire changed to a spare, my power steering and advancetrac experienced complete failure upon restarting the car. I took the car to a garage and they told me I needed a completely new power steering rack that could cost $2,800 plus labor because the computer/sensor inside my current rack was faulty. They also informed me that Ford Fusion model years 2011 to 2014 had been recalled for this exact same reason, but 2010's have not. I experienced no issues with the power steering or advancetrac prior to this. After getting the flat repaired and put back on my vehicle, the power steering code was reset, but the garage told me my power steering could fail at any time while driving and I should drive accordingly if I wasn't going to get it repaired. I have not had the power steering fail again, but ever since the initial incident, my low tire pressure light has been on constantly despite the tire pressure being checked and deemed acceptable multiple times.

- Lockport, NY, USA

I have a Ford Fusion 2010.the problem with it is the power steering assist fault.really dangerous to drive specially in freeways because you cannot maneuver the vehicle and can cause accident or death.so expensive to shoulder the expenses specially it's not a regular mechanical problem.please include into your recall the year model of Ford Fusion 2010.because I found out the recall was for Ford Fusion 2012 and up.

- Woodland, CA, USA

The contact owns a 2010 Ford Fusion. While the contact's son was driving approximately 30 mph, the power steering failed without warning and it became difficult to maneuver the vehicle. The vehicle was not diagnosed or repaired. Worthington Ford (located at 2950 N bellflower blvd, long beach, ca 90815, (562) 420-3333) was contacted, but the manufacturer was not. The approximate failure mileage was 161,000.

- Lakewood, CA, USA

The contact owns a 2010 Ford Fusion. The contact stated that the power steering assist fault indicator illuminated. The contact stated that the power steering failed and caused the steering wheel to become difficult to turn. The same failure occurred multiple times. The dealer (larry H. miller super Ford, 1340 South 500 West, salt lake city, ut 84115) stated that the vehicle was not included in a recall. The manufacturer was also contacted and did not assist. The vehicle was taken to an independent mechanic for diagnostic testing and repair. The approximate failure mileage was 102,000. Consumer stated steering was at fault.

- Salt Lake City, UT, USA

While driving my 2010 Ford Fusion the steering wheel froze and I wasn't able to maneuver it, almost cost me to have an accident. Found out that it is the power steering. This is a very dangerous situation. I hope that NHTSA could please do and investigation before any person could really get hurt. I was very scare since I had my child in the car.

- Des Moines, IA, USA

Power steering stopped working. Car has electronic power steering. Car pulls to the right. This happened while making a turn at about 10 mph on a city street. Loss of power steering resulted in me running over center concrete median.

- Charlotte, NC, USA