The contact owns a 2010 Ford Fusion. While driving 20 mph, the steering wheel failed to turn left or right. There was also an abnormal beeping noise and the power steering warning indicator illuminated. The local dealer was not notified. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 180,000.

- Champlin, MN, USA

Power steering stopped working while backing out of driveway. Notice lit up on dash steering assist fault. Turned vehicle off and restarted which cleared message and power steering would operate. 2010 Fusion not included in recall for this failure. Was advised by Ford dealer D that since it happened once it would happen again. Do not feel safe driving vehicle. Will need to have repair at my expense since 2010 not covered by recall.

- Soquel, CA, USA

The steering system became very hard to steer. I took it to the dealer and he said it was the electrical steering system. No warranity coverage aand it was going to cost $1500.although this has happen also in the new models and Ford has repaired the problem at no cost!!!

- West Bath, ME, USA

Electric power steering failed, only manual steering available. Two error messages display on the dash screen: "service advancetrac" and service power steering now." Problem occurred while in motion on highway, fortunately while no turning was necessary. Only upon exiting did the steering failure become apparent.

- Oklahoma City, OK, USA

On an intermittent basis and at slow speeds, the car looses power steering. A diagnostic appears that says "power steering assist fault". although the car has manual steering when this happens, it is extremely difficult to steer. The other day I was trying to pull into a parking space and this happened. I almost hit the adjacent car. In order to get power steering back, I need to turn off the engine and restart. I am concerned that someday I'll get into an accident if this happens at the wrong time. I notice that the power steering is cutting out more frequently as time goes on. This fault has increased in frequency and is now happening at least once every two weeks, in particular when I pull out of my driveway onto the street.

- Miller Place, NY, USA

Sudden loss of power steering while driving. Warning light came on at same time of failure. Luckily near home and driving at a slow rate of speed.

- Huntington, WV, USA

Steering fault started coming on intermitedly for last year now it comes on and never shuts off leaving with no power steering at all car is undrivable to hard to steer drove it a while first time I notice it could not turn so it sits cant afford to fix it always started when turning car

- Lebanon, MO, USA

I was driving my car into my driveway when a hazard light appeared. It stated that the power steering system needed to be serviced immediately. The problem is that when the power steering goes out, you have no control of the vehicle., I cannot turn the wheel even an inch. If I had been on a major highway, it would have caused a major collision. I called my local Ford dealership and they said that my VIN didn't match the recall. I was coming to a stop when the light came on.

- Pelham, AL, USA

The contact owns a 2010 Ford Fusion. While driving at an unknown speed, the service power steering warning indicator illuminated. After parking the vehicle and restarting the engine, the indicator remained illuminated and the steering wheel seized. The vehicle was towed to george waikem Ford (4321 Lincoln way E, massillon, oh 44646) where it was diagnosed that the power steering and rack and pinion needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 39,107.

- Canton, OH, USA

Power steering assist failure. Lost steering and car is unsafe to continue driving

- Augusta, GA, USA

Power steering sensor came on. I turned off the stability assist button and drove home. After parking and attempting to drive the car again, the steering feels like it is resisting.

- Jersey City, NJ, USA

During a right turn from a highway feeder road onto side street, the 2010 Ford Fusion I was driving suddenly lost power steering and flashed a service power steering now notification on the dashboard information panel. Power steering has not returned after several restarts of the car. The car was immediately taken to a nationwide chain car shop and diagnostic scan was taken. The code that was generated was power steering control module (P07ae). The car is difficult to steer and therefore I consider it a high risk to drive. The repair is cost prohibitive due to a complex design that incorporates additional components into the control module that needs to be replaced.

- Keller, TX, USA

Power steering assist fail - while backing out of my parking space and attempting to turn, warning bells starts going off in my 2010 Ford Fusion and a warning was posted "power steering assist fail." I am a retired 72 yr old working nanny who drives children around. Had this happened while on the road, failure to steer my car could be catastrophic. My car is sitting in the parking space until I can get a loan to pay the expensive repair for the steering assist mechanism. Ford has advised me that my year 2010 is not under recall. I require a tow to bring my car in for diagnostics and repair. Should I not be able to afford the repair, I will have to tow it back out. My car is my livelihood and I wish I had researched this car before I bought it 7 months ago.

- Corona, CA, USA

I have communicated with friends who have the same vehicle model an year. Each of us has had the same problem regarding the power steering. In the middle of driving, an alert pops up stating "power steering assist failure". when this occurs, the steering wheel locks up and does not move. Luckily I was in a location that was not busy and driving at low speeds. I stopped the vehicle, shut it off, waited a few seconds, and restarted with no problem. Eventually restarting the vehicle did not reset the problem. I had the vehicle towed to the dealership to be fixed. It cost $1,400 to fix this unsafe problem.

- Livingston, CA, USA

Power steering assist fault occurred while driving. Turning off vehicle and then back on cleared fault. The fault occurred several more times over a 2 month period. Fault is now back to stay. Power steering is pretty much nonexistent. Hopefully I can drive it to the garage for diagnosis.

- Yorktown, VA, USA

I have a 2010 Ford Fusion 111,000 miles, while driving 45 mph on a side road the power steering stopped working. Was able to pull over to the side away from traffic. Later the advance trac, and power assist lights came on the dash board. Called a mechanic that said I would be able to drive the car but without power steering. After running many test. The steering angle showed left even when U were turning to the right...

- Chesapeake, VA, USA

Intermittent loss of power steering. Ford dealer says power steering gear assembly needs to be replaced. Control panel says "power steering assist fault" problem occurs on startup. Power steering inoperative. So far, turning off and restarting has fixed the problem, but it is occurring more and more often.

- Saginaw, MI, USA

At the beginning of March I was driving down the highway and my power steering in the middle of my drive home, tried to lock up on me. I was able to get to my work and after a couple of hours of work it cranked up and worked fine. At the time I knew I was going to have some repairs done on my car and thought they would solve the problem. However less than two weeks after replacing both of the wheel bearings in the front of the car and a hub I started having a weird noise and a jerking of the wheel happening. Personally I was concerned and tried to get my mechanic to look at it as soon as he could but that was not possible he needed a week which worked for me because I was going out of town for work and thought it would be okay, there was no lights indicating a problem. I was able to drive the three hours to where I was going to work and unloaded my vehicle at the place I was going to stay and one hour later cranked up to drive to work. It was like lifting weights I could barely turn the steering wheel. Fortunately it made it to a parking lot near work and then things went down hill from there. After trying to check and see with the Ford company what they could do I was told I needed my VIN number so I called back with the VIN number and was told the person I needed to talk to had gone home with in the half hour 3pm. Well I work and after that thinking it will do the same thing it has previously done I proceed to crank up my car and what do you know it will only turn in a circle it wouldn't even unlock to let me back up straight no matter what gear it was in.

- Asheville, NC, USA

When I started my 2010 Ford Fusion (71,000 miles) and put the car in reverse and started to step on the gas, I received a power steering fail alert and I could not drive my car. This has now happened twice within the past two weeks. Luckily both times it occurred, I turned my car off and restarted it and power steering came back. It looks like the 2011 and 2012 models were recalled but the 2010 has not been even though it clearly seems like the same issue occurs with the 2010 model.

- San Diego, CA, USA

While driving this car the electric power steering just quit. Making steeringbthis car very difficult in heavy rush hour traffic in atlanta, ga. Also giving 'electric power steering fault' that would not clear. I had to pay Ford $1515 to replace the entire rack and pinion steering system just to use the car again. Why was the model year not part to first recall!!!! ridiculous to have missed this allowed such an error to continue!!! I want to see this recalled immediately!!! it is very dangerous!!!

- Duluth, GA, USA