10.0
really awful- Crashes / Fires:
- 31 / 1
- Injuries / Deaths:
- 18 / 0
- Average Mileage:
- 89,927 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Power steering advanced track. Needs to be a recall.on
- Bremerton, WA, USA
loss of power steering. errors are: power steering assist fault, service AdvanceTrac
- Round Rock, Tx 78664, TX, USA
Power steering went out while driving and warning messages came on. Message power steering assist fault and service advanced trac.
- Cadillac, MI, USA
Power Steering Assist fault. Common problem on 2010 Fusions. 2011 and 2012 already recalled for exact issue. Entire rack/pinion must be replaced. Quoted $2600 for parts and labor from a dealership.
- South Lyon, MI, USA
The car started showing a power steering assist fault on the dash and I am unable to steer my vehicle. It went out upon returning home. Luckily I didn-??t hurt anyone or myself. The vehicle is safely parked. Contacted ford and was advised this has been an ongoing issue with the year and model. It is also very common. Not sure why they haven-??t recalled the part or parts due to the amount of complaints that have been made. I-??m in the process of having my vehicle towed to ford for repair. I was advised it-??s either the rack or the steering angle sensor.
- Las Vegas, NV, USA
Upon leaving for work began backing out of the driveway and found the "Power steering assist fault" displayed on my cluster. Tried to turn wheel to test and found power steering was lost (wheel would not turn). Turned off the car to see if it would reset itself. I had no luck. Drove the car around the block to verify the power steering was the only thing lost and car was very difficult to drive, especially navigating corners at lower speeds. Tried to unhook the battery in an attempt to reset the onboard ECUs. Also visually inspected 2x 50a Power steering fuses were in working order. Searched online and found 2011-2012 fusions were recalled, but the 2010 Fusion power steering assist fault has been under investigation for some time.
- Novi, MI, USA
The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to an independent mechanic who diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,000. VIN tool confirms parts not available.
- Ixonia, WI, USA
A warning sound beeped multiple times while driving and a dash message appeared, -??Power Steering Assist Fault-??, and the steering wheel was stiff. There was a recall on the 2011 and newer, but 2010 has the same parts and everything so why wasn't this recall put on 2010 Ford Fusion. This needs to be readdressed and there should be a recall put out for the 2010 considering its a serious safety issue, and lots more people could be killed or injured to this faulty part on the car.
- Pueblo West, CO, USA
Upon starting my car after getting off work, a warning sound beeped multiple times and a dash message appeared, -??Power Steering Assist Fault-??, and the steering wheel was stiff. When I began to pull out of my spot and try driving, an additional message with two accompanying warning lamps (exclamation point and swerving car icon) appeared, -??Service Advancetrac-??. I managed to drive home, albeit very difficult to control and maneuver safely. I brought it to my normal repair shop, who told me that the power steering module needs reprogrammed, and they can-??t fix it but that I-??ll need to take it to a Ford dealer to have this resolved. I visited this page to see if there had been any recalls for this issue, and clearly this is a major common occurrence, with an open investigation -?" hoping this will be approved as an official recall soon.
- Dayton, OH, USA
Your system won't allow me to make any remarks it's going black and I can't see whats been written
- Covington , KY, USA
Driving on a highway the warning came on the dash that the power steering assist failed and the power steering was out. Luckily the road was fairly straight and was able to to keep control of the car. Once off the highway and in town needing to steer home, that's when it was a real pain to drive.
- Omaha, NE, USA
The contact owns a 2010 Ford Fusion. The contact stated while driving 35 MPH, an unknown warning light illuminated and then the steering wheel became difficult to turn. The contact stated he was able to park on the side of the road. The contact was able to drive to his residence. The contact took another vehicle to the local dealer and made them aware of the failure. The contact was informed that the rack and pinion needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 160,000.
- Heflin, AL, USA
I was leaving work and my electric power steering went out and flashed a error code, and I was on a busy highway and could got in a serious accident. This was a recall on the 2011 and newer, but 2010 has the same parts and everything so why wasn't this recall put on 2010 Ford Fusion. This needs to be addressed cause I do not have $2200 laying around to fix this problem and its my only car so now I have no way to get to work. This needs to be readdressed and there should be a recall put out for the 2010 considering its a serious safety issue, and lots more people could be killed to this faulty part on the car.
- Estacada, OR, USA
Loss of electric power steering assist during turning. Steering assist non-functional now.
- Ann Arbor, MI, USA
Approximately a year ago, the electric steering assist went out. I researched and found that there have been MANY complaints on this model and other model years for the exact same issue. While other years have been recalled, the 2010 has not and I paid $1600 for the repair. After only a year, the same issue has occurred again. Research again shows there is still an open investigation into this issue, but still no recall after 4 years. When will this issue be resolved with respect to the investigation and Ford be held to account for the repairs?
- Cedar Hill, MO, USA
The contact's friend owns a 2010 Ford Fusion. The contact stated that the power steering had failed to operate as needed with several warning lights; including the power steering assist fault warning light illuminated on the instrument panel. The contact had not taken the vehicle to be diagnosed or repaired. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
- Custer, MI, USA
The contact's son owns a 2010 Ford Fusion. The contact stated that while his son was driving at an undisclosed speed, the vehicle lost power steering assist. The vehicle was taken to the dealer and diagnosed with power steering assist failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 104,000. The VIN was unavailable.
- Port Saint Joe, FL, USA
Power steering assist fault and advancetrac started showing on dash, steering is extremely difficult. All fuses have been checked and they are fully functional. Very very dangerous for power steering to not function properly. Was quoted $2,000 to have electronic power steering rack and pinion to be replaced. I can't afford to have that replaced when clearly this is a safety issue that Ford needs to fix.
- Ball Ground , GA, USA
The contact owns a 2010 Ford Fusion. The contact stated that the power steering failed to activate on the initial start-up. The contact would have to restart the vehicle for the power steering to activate, however, it would eventually fail again causing them to have to restart and start the vehicle again. The contact had spoken with the dealer who informed them that their vehicle was not included in any recall. The vehicle had not been officially diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 52,240.
- Ozark, AR, USA
- Nanuet, NY, USA