This is the second time this has happened. We were driving on the freeway at about 65 mph with cruise control on but not set (icon was yellow and not green). We changed lanes and hit a rough place in the road, perhaps a slight pothole on the freeway. Suddenly the chime was heard and the message service advance trac, then service power steering now. The slide icon also appeared. We did not slow down and drove at least a half hour at highway speed. We stopped and parked the car at walmart. When the car was restarted, no power steering at all. My gentleman friend is a farmer. He drove the car home without the power steering, fought the steering for miles. We will take it in to the dealer to reset it. The first time this happened, I was driving around 75 mph with the cruise control activated but not set (yellow icon, not green). I maneuvered a broad turn on the freeway at speed, and the slide icon appeared. Then quickly the service power steering now message appeared. I continued driving for a mile, exited the freeway at my place of employment, and as I pulled into the parking slot, realized that the car was very difficult to steer. Later, when I restarted the car, no power steering. Had it towed, and the Ford dealer reset the computer. This was 4 months ago. I wonder if there is a connection between cruise control engagement and advancetrac. Can advancetrac be deactivated?? ## VIN failed ##

- Gillespie, IL, USA

My wife driving a 2010 Ford Fusion with was driving down I 75 in detroit around 9:30 am to work, when all sudden the engine lost power. The maintenance light ( yellow wrench) started blinking rapidly. She could not accelerate even though is was pressing the accelerator pedal to ground. The engine started shuddering and shaking. My wife managed to steer the vehicle towards the exit on the highway. Drivers behind her started to brake as her vehicle started to slow down. She managed to take the next exit and pull in gas station where she shut the engine off. After about a 5 min she started the car. She did not find any problem. She went home and called me. At home I put a code reader on the car and found it had the error P2111. Investigating this further tells me it is due to fuel injection throttle body. I called the dealer huntington Ford in rochester hills, mi who wants me to bring the car for checkup with scanner ( costs about $96). Since the car has 58300 miles on it is no longer covered by factory warranty. I am concerned this is a serious safety defect and needs to be covered under warranty. I do see there a lot of people who have has this problem with 2010 Ford Fusion.

- Rochester Hills, MI, USA

I was driving when the "service power steering" "service advancetrac" notice came on. I parked my car and when I cranked it back up an hour later, the car would not steer. I could not move the steering wheel at all. It had to be towed to dealership and upon diagnosis was told it is a bad module in the steering rack, thus having to replace the steering rack! all in with parts and labor $ 2076. Out of pocket expense..

- Stoneville, NC, USA

I was driving and all of a sudden the power steering went out. Then I noticed it read " advanced trac needs service" and " service power steering now." I had no warning prior too this. It cost at least $100 just to take a look at it and Ford service department says it may cost between $200 to $1000 + dollars to fix it. I noticed several complaint about this and I'm a little concerned and upset that this doesn't have a recall by now.

- Detroit, MI, USA

The electric power steering assist on the vehicle failed. The car was very hard to steer and it happened twice in one day. I have read of the same problem all over the internet. Ford needs to fix this problem as I have read they are going to equip 90 percent of all vehicles with this type of power steering.

- Salisbury, NC, USA

The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 45 mph, the power steering assist failed as the power steering warning light illuminated. The vehicle was taken to a private mechanic where it was diagnosed that the power steering rack needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure and current mileage was 42,000. The VIN was not available.

- Lincoln, NE, USA

I was driving around 25 mph straight in my 2010 Ford Fusion and heard a chime looked on dash and it read "advance trac needs service" also the lights for ABS, traction control and emergency brake were illuminated. The power steering stop working at this time. Car had no warning before steering went out. Please fix this problem I see it is very common for 2010-2012 Ford Fusion. Car is at dealership now, they reset the system and it's now working but they want me to buy a new steering rack which is $1100 plus labor but cannot guarantee that is the problem. However, even though they have no idea what exactly is causing the problem and resetting the system fixes it, they guarantee that the problem will happen again if I don't replace the steering rack.

- Roseville, MI, USA

Electric power steering failed while my wife was driving at 45 mph. Car could not be manuvered without extreme difficulty. All indications led to a failed electric power steering rack. Had it replaced with a part from a salvaged vehicle with light side damage and 25,000 miles. Worked fine for 3 days, failed again at 50 mph. Too difficult and not safe to drive, will be towed to dealer. Need Ford to owe up on this safety issue.

- Batavia, OH, USA

I was turning out of my street at approx. 5 mph in my 2010 Ford Fusion and heard a chime looked on dash and it read "advance trac needs service" also the lights for ABS, traction control and emergency brake were illuminated. The steering wheel got very stiff and I could not turn making me hit a concrete barrier. Car had no warning before steering went out. Please fix this problem I see it is very common for 2010-2012 Ford Fusion. Car is at dealership now and he thinks it may be the steering rack, which is extremely expensive to fix especially with 0 warranty which expired last December.

- Louisville, KY, USA

My car has been making a weird hum/grind/low pitched roar noise for quite some time now. I took it in, it will cost 1,800 dollars to replace my power steering rack. But- apparently you cant just buy the rack, you must buy the whole kit (motor, tie rods, rack, clamps, you name it). Because its been redesigned!...I wonder why. Yet there is no recall. Fyi- if I didn't fix, the power steering would have soon failed, leaving me stranded.

- Tulsa, OK, USA

I was driving the vehicle in front of daughters school and bell went off and message displayed stating advanced trac power steering disabled. The power steering was gone, took it to the dealer they want $1800 for a new power steering rack plus labor. Seems to be a common occurrence among 2010 Fusion. We are exploring other options.

- Flanders, NY, USA

The contact owns a 2010 Ford Fusion. The contact stated that while driving 35 mph, the steering wheel became very hard to steer and the service power steering now warning message displayed on the instrument panel. The vehicle was taken to the dealer. The technician diagnosed that the electric assist had burned out and as a result, the steering system needed to be replaced. The manufacturer was made aware of the failure but did not offer any assistance since the vehicle was no longer under warranty. The vehicle was not repaired. The failure and current mileage was 58,500.

- Brunswick, OH, USA

I was on the freeway when engine speed suddenly went to idle. I was in the middle lane and almost got into a crash trying to get to the road side. When I brought the car to the Ford dealer they said the throttle body was bad and it cost me $500 they said it was not covered under the power train warranty, go figure. Also the transmission does not down shift properly after heavy acceleration, they said it was normal. It's no wonder why people shy away from so called american cars, it will be my last.

- Lyndhurst, OH, USA

I was driving on the highway at a steady speed when all of a sudden, the gas pedal stopped responding, almost as if I was in neutral. I was able to get over to the shoulder. It took a few tries of restarting the car in order to get it going. The same incident happened again the next week.

- Dunellen, NJ, USA

Started driving to get home from work and suddenly the service advancetrac light came on, didn't notice anything until I did a turn. The steering felt stiff, not really paying attention to the problem got home shut off the car. The next morning heading to work turned on the car and then the service power steering now light had come on as well. After that the power steering was gone, I couldn't turn the wheels. Did some research and a lot of Fusion are having this problem and so far no results without spending thousands of dollars at the dealer.

- Mcallen , TX, USA

While my daughter was driving the car on 12/25/12, the steering wheel became stiff and warning light came on. On 12/29/12, went to check car and could not drive it at all. You could not turn the steering wheel. I had it towed to the dealership. The power steering rack had to be replaced. They said something was wrong with the wiring. I also saw online there were many complaints concerning the same issue. Because of this, it thought there could be a possible defect. The car is only three years old with low mileage. I mostly use the car to drive back and forth to work, which is 6 miles away. This could have been very dangerous, because you could not steer the car once the power steering went out.

- Parkville, MD, USA

We were three hours from home in the late afternoon when the power steering service soon light came on. We had one more stop to make so we did and tried to check the power steering fluid not knowing that this vehicle had electric assist steering. When we got back in the vehicle to go to the auto parts store and the alarm came on and the reading on the dash said power steering service now and the vehicle then was very hard to steer. After finally figuring out that we had the power assist steering and that there was nothing that we could do about it at that time. The salesperson told us that we could still drive it but it would be very difficult. We had no choice but to try to make it home and praise the lord we did get home safely. We took it to a mechanic and he said that the part to replace it would be around $1,000 not including labor. In doing research on the internet I found that this is a common complaint for this vehicle but that there is no recall as of yet for it. I would like to enter this complaint so that Ford will look into making this defect a recall and help the consumers that have purchased these vehicles. My husband and I bought this vehicle less that 6 months ago and we love it but this problem has really been a disappointment not to mention the financial hardship it has placed on us. Thank you for your time.

- Dearing, GA, USA

The contact owns a 2010 Ford Fusion. The contact stated that while driving 40 mph, the power steering assist failed. The vehicle was taken to the dealer where the steering computer module was reset. The contact also stated that the failure recurred several times. The manufacturer was notified of the failure and informed the contact that there was no recall on the vehicle. The failure mileage was 131,000 and the current mileage was 132,000.

- Athens, IL, USA

Driving at 30 mph, sliding car icon appeared and noticed a slight stiffness in steering. Made it home with no further issues. Next morning upon starting car, I had no power steering at all. Two days later, power steering has not returned, but the 'service power steering now' indicator light is on. Dealer is telling me no history of this type of incident. Although I have found it all over the internet with 2010, 2011. And 2012 Fusion and escapes. NHTSA, please help!

- Morro Bay, CA, USA

The vehicle lost power steering, traction control, and brakes upon entering the freeway on ramp. To stop the vehicle and endangering other drivers, I was forced to crash into the concrete wall barrier on the drivers side of the on ramp. There were no warning lights on the dashboard until after coming to a stop and the engine died. At that point the warning lights came on.

- Mountlake Terrace, WA, USA