Advanced track power steering failure. I have already had the recall repair and it is now happening again.

- Blackstone, MA, USA

Steering has recall for my same model year and make but Ford says my VIN is not on there recall list, I have had the steering rack replaced 3 times. The steering is electronic so when it breaks or fails the steering is extremely hard and car has swerved out of control. This has happen on city streets, highway and in residential setting. This is the web site were Ford announced this recall but for some reason my VIN does not come up on there "approved" list. www.consumerreports.org search Ford recalls nearly 445K vehicles for power steering failure, fuel leak issues

- Elk Grove, CA, USA

My steering wheel locks up and the dash reads power steering assist default. Mainly does it when I first start car and put it in reverse but it has done in while driving making a turn.

- Vernon, TX, USA

This will be the second time that my electrical power steering has gone out. The first time was in 2017 and not even two years later it is out again. I attempted to call the Ford customer service line and the actual Ford dealership to schedule an appointment time to bring my car in and I was advised that the steering is not apart of their recalls and when it was supposedly fixed back in 2017 that was a a part of their customer service programs as a one time fix. I was told that I would have to pay 1600-1700 for the parts which does not include the labor.

- Quincy, FL, USA

For the past 5 months, my power steering fault has been appearing on my dashboard and have been asking around, the repair is really expensive and I am unemployed and have to way to fix it myself. It's stopping me from driving because I literally start a job tomorrow and I am not able to attend due to this issue. Can you guys please report a recall to my Ford dealer.

- Bellwood, IL, USA

Leaving work wheel is hard to turn until I get my speed

- Pawtucket, RI, USA

The epas on my Fusion stopped working while I was driving and I was able to get off the road safely. I a message came up service power steering now and the steering doesn't work. I called with my VIN and there's no recall on my car.there is a recall on some models but not all. There's more of the same models that have the same problem. There's only one plant that was included not all.

- Lacey¿S Spring, AL, USA

The contact owns a 2011 Ford Fusion. On various occasions, while driving, the steering wheel seized and the power steering assist warning indicator illuminated. The contact would have to turn the vehicle off and on in order for the steering to return to normal. The vehicle was taken to an independent mechanic to be diagnosed and seven failure codes appeared. Mac haik Ford Lincoln (4506 N navarro St, victoria, tx 77904, (888) 253-4662) was contacted and stated that the VIN was not included in a recall. The vehicle was not repaired and the failure recurred. The manufacturer was made aware of the failure and stated that the VIN was not included in a recall. The failure mileage was approximately 123,233.

- Edna, TX, USA

The contact owns a 2011 Ford Fusion. While driving 15 mph, the steering wheel seized and was difficult to turn. While making a turn, the power steering indicator illuminated. The vehicle was towed to an independent mechanic who suggested taking the vehicle to a Ford dealer. The vehicle was taken to norm reeves auto store (18500 studebaker rd, cerritos, ca 90703, (562) 345-9100) where the mechanic stated that the vehicle was out of warranty and the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 150,056.

- Belflower, CA, USA

The contact owns a 2011 Ford Fusion. The contact stated that the vehicle was purchased with the steering wheel locked. The vehicle was towed to laird noller Ford (935 w 23rd St, lawrence, ks 66045) and the contact was informed that the VIN was not included in NHTSA campaign number: 15V340000 (steering). The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 110,000.

- Lawrence, KS, USA

My power steering would go out randomly while driving. This made it very difficult to turn and drive safely. My weekly and normal driving needs required, highway, streets, and interstates. My VIN is not included in the current recall for this issue ( same vehicle model and year) but I am having the same the exact same problem.

- Centerville, OH, USA

Ford Fusion 2011, bought new from the same Ford dealer, who serviced it and checked it out when I bought it from friends. Same Ford dealer claimed car was 100% but less than 2 months later power steering completely failed. When I started car from stationary, lights said: Power steering assist fault and I could not turn the wheel at all. Switched off, restarted seemed fine. I am student, have to make do, do not have many options! next time I started, it said power steering assist fault, and I could not turn the steering wheel at all! I did not know what to do. Next time it started fine, but the 3rd time, it refused to correct itself. Upon further investigation, it seems steering could have failed any time while I was driving! had to tow it back to same Ford dealer. Cannot drive car at all! apparently Ford refuses to grant a recall for our car even though all over internet, it is clear that this very same model and year was recalled for this very same reason. Cannot afford to pay extra $2,000. I'm a student, just paid off the car in good faith, no extra money, yet no use of it, been more than 6 months. Ford owes us! no control over steering, the power steering assist system is known to have failed and dangerous and should be recalled!

- Cummimng, GA, USA

The contact owns a 2011 Ford Fusion. The contact noticed that the steering wheel became difficult to turn and "power assist failure" was illuminated on the instrument panel. Upon investigation, the contact associated the failure with NHTSA campaign number: 15V340000 (steering). The contact called koch 33 Ford (located at 3810 hecktown rd, easton, pa 18045, (610) 810-1187) and notified them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 114,000.

- Nazareth, PA, USA

On around 11/10/17 steering became to heard to control while driving. Took it to dealer and they performed a recall. They replaced steering gear assembly. About 4 months after that same problem occurred at around 3,000 miles. Took it back on 7/09/18 to the dealership and was told that the part they replaced shorted out and that because it was too long from the time they replaced it, they couldn't do anything about it, instead they wanted for me to pay close to $4,000 for repairs. My car stood parked for 4 months before I took it because I couldn't drive it and did not have money for a tow truck to take it to dealership. I don't understand how a recalled part that was fixed only lasted 3,000 and has no warranty.

- San Antonio, TX, USA

Power steering locks and car rears to the right

- Charlotte, NC, USA

The contact owns a 2011 Ford Fusion. The contact stated that the power steering malfunctioned due to a previous unknown recall repair in 2015. The power steering modulator was reprogrammed, but the power steering gear was not replaced. Recently, the power steering gear failed. Corwin Ford tri cities (1225 N autoplex way, pasco, wa 99301, (509) 544- 8000) offered to pay for the power steering gear to be replaced, but refused to pay to repair the steering column and steering wheel. The manufacturer was contacted and agreed with the dealer. The failure mileage was 134,400.

- Burbank, WA, USA

The first time the power steering went out I was driving in traffic and lost control of the wheel, it completely locked up had to have it towed to the dealership in panama city, fl. The second time my teenage daughter was driving it and the same thing happened complete power steering failure, again had it towed to the dealership and this time had to pay for it to be repaired since the recall was complete on it. The third time was on the interstate doing 70. Once again we are having to have it towed to the dealership which can't even look at it for a week from now. Come on already!! Ford needs to own this issue before there is a major lawsuit. Fix these cars before they kill someone! this is every year an issue.

- Panama City, FL, USA

Power steering went out while driving, recieved a fault on the screen saying "power steering assist failure". sill had steering but was very difficult to control. Put my VIN in on this site, and it says my car as no recalls.

- York, SC, USA

As I back up the "power steering assist fault" message pops up, and the power steering goes out.

- Fort Wayne, IN, USA

A power steering warning light came on during driving and the power steering failed while driving. There was no accident that followed, but only because the area was a straight flat road out in the country. I took it to a dealership, they replaced a power steering module under a recall after I paid $200 to replace an electrical wiring harness. Had it out of the shop less than 2 weeks and the light again came on and the power steering worked until it was parked, but the next time it was started, the power steering would no longer work. The dealer is saying the gear is out, and it is $2300 to repair. I bought this car for my daughter who is a very inexperienced driver and an accident could have followed either of these failures. We got lucky and both times she was in a safe mode of travel for such a failure. The date listed below is the second failure of the power steering.

- Sand Springs, OK, USA