The contact owns a 2011 Ford Fusion. While driving 15 mph, the "power assist fault" message appeared on the instrument panel and the steering wheel seized. The power steering ability seized and the contact had to use excessive strength to turn the vehicle. The vehicle was towed to an independent mechanic and then towed to benson Ford (4701 calhoun memorial hwy, easley, SC 29640, (864) 855-5383), but was not diagnosed or repaired. The mechanic stated that the vehicle exceeded the required mileage and did not qualify for a recall repair. The manufacturer was made aware of the failure and did not assist. The failure mileage was 184,000.

- Piedmont, SC, USA

The contact owns a 2011 Ford Fusion. While driving 35 mph and making a turn, the steering wheel seized and failed to turn left or right. The advancetrac and service power steering warning indicators illuminated. The contact called airport Ford (8001 burlington pike, florence, ky 41042, (859) 371-4750), but the vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was 98,444.

- Erlanger, KY, USA

Power steering went out in the car while drving.

- Fort Belvoir, VA, USA

I was on the interstate drive when the vehicle's power steering wheel lost full functionality. I was unable to steer left or right without there being a strain. I was nearly 1 hour away from the nearest mechanic shop and was forced to manually override the steering wheel's control in order to arrive at a mechanic shop nearest to my destination.

- Bowie, MD, USA

The contact owns a 2011 Ford Fusion. While driving approximately 30 mph, the power steering assist warning indicator illuminated and the power steering ability was lost. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 90,000.

- Fort Atkins, WI, USA

Power steering assist

- Fort Atkinson, WI, USA

The power steering issue that was recalled on these cars once before has went out again 100 miles past the 12,000 mile warranty. The warning came up about 3 miles from home after getting home the car was cut off and when we started the next day the power steering was completely out. This was confirmed by long lewis of muscle shoals Alabama that it was the exact same issue. They refused to fix the problem with the car unless we paid all but $300. I feel there needs to be a recall on this potentially dangerous faulty part. This all took place on a curvy county road.

- Tuscumbia, AL, USA

The contact owns a 2011 Ford Fusion. While driving, the power steering warning indicator illuminated and displayed "service immediately". the contact was able to drive the vehicle home without power steering ability. The vehicle was later taken to porter Ford (600 ogletown rd, newark, de 19711, (302) 738-0800), but was not diagnosed or repaired due to the diagnostic and repair fees. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The approximate failure mileage was 85,000.

- Wilmington, DE, USA

Advanced track power steering failure. I have already had the recall repair and it is now happening again.

- Blackstone, MA, USA

Steering has recall for my same model year and make but Ford says my VIN is not on there recall list, I have had the steering rack replaced 3 times. The steering is electronic so when it breaks or fails the steering is extremely hard and car has swerved out of control. This has happen on city streets, highway and in residential setting. This is the web site were Ford announced this recall but for some reason my VIN does not come up on there "approved" list. www.consumerreports.org search Ford recalls nearly 445K vehicles for power steering failure, fuel leak issues

- Elk Grove, CA, USA

My steering wheel locks up and the dash reads power steering assist default. Mainly does it when I first start car and put it in reverse but it has done in while driving making a turn.

- Vernon, TX, USA

This will be the second time that my electrical power steering has gone out. The first time was in 2017 and not even two years later it is out again. I attempted to call the Ford customer service line and the actual Ford dealership to schedule an appointment time to bring my car in and I was advised that the steering is not apart of their recalls and when it was supposedly fixed back in 2017 that was a a part of their customer service programs as a one time fix. I was told that I would have to pay 1600-1700 for the parts which does not include the labor.

- Quincy, FL, USA

For the past 5 months, my power steering fault has been appearing on my dashboard and have been asking around, the repair is really expensive and I am unemployed and have to way to fix it myself. It's stopping me from driving because I literally start a job tomorrow and I am not able to attend due to this issue. Can you guys please report a recall to my Ford dealer.

- Bellwood, IL, USA

Leaving work wheel is hard to turn until I get my speed

- Pawtucket, RI, USA

The epas on my Fusion stopped working while I was driving and I was able to get off the road safely. I a message came up service power steering now and the steering doesn't work. I called with my VIN and there's no recall on my car.there is a recall on some models but not all. There's more of the same models that have the same problem. There's only one plant that was included not all.

- Lacey¿S Spring, AL, USA

The contact owns a 2011 Ford Fusion. On various occasions, while driving, the steering wheel seized and the power steering assist warning indicator illuminated. The contact would have to turn the vehicle off and on in order for the steering to return to normal. The vehicle was taken to an independent mechanic to be diagnosed and seven failure codes appeared. Mac haik Ford Lincoln (4506 N navarro St, victoria, tx 77904, (888) 253-4662) was contacted and stated that the VIN was not included in a recall. The vehicle was not repaired and the failure recurred. The manufacturer was made aware of the failure and stated that the VIN was not included in a recall. The failure mileage was approximately 123,233.

- Edna, TX, USA

The contact owns a 2011 Ford Fusion. While driving 15 mph, the steering wheel seized and was difficult to turn. While making a turn, the power steering indicator illuminated. The vehicle was towed to an independent mechanic who suggested taking the vehicle to a Ford dealer. The vehicle was taken to norm reeves auto store (18500 studebaker rd, cerritos, ca 90703, (562) 345-9100) where the mechanic stated that the vehicle was out of warranty and the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 150,056.

- Belflower, CA, USA

The contact owns a 2011 Ford Fusion. The contact stated that the vehicle was purchased with the steering wheel locked. The vehicle was towed to laird noller Ford (935 w 23rd St, lawrence, ks 66045) and the contact was informed that the VIN was not included in NHTSA campaign number: 15V340000 (steering). The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 110,000.

- Lawrence, KS, USA

My power steering would go out randomly while driving. This made it very difficult to turn and drive safely. My weekly and normal driving needs required, highway, streets, and interstates. My VIN is not included in the current recall for this issue ( same vehicle model and year) but I am having the same the exact same problem.

- Centerville, OH, USA

Ford Fusion 2011, bought new from the same Ford dealer, who serviced it and checked it out when I bought it from friends. Same Ford dealer claimed car was 100% but less than 2 months later power steering completely failed. When I started car from stationary, lights said: Power steering assist fault and I could not turn the wheel at all. Switched off, restarted seemed fine. I am student, have to make do, do not have many options! next time I started, it said power steering assist fault, and I could not turn the steering wheel at all! I did not know what to do. Next time it started fine, but the 3rd time, it refused to correct itself. Upon further investigation, it seems steering could have failed any time while I was driving! had to tow it back to same Ford dealer. Cannot drive car at all! apparently Ford refuses to grant a recall for our car even though all over internet, it is clear that this very same model and year was recalled for this very same reason. Cannot afford to pay extra $2,000. I'm a student, just paid off the car in good faith, no extra money, yet no use of it, been more than 6 months. Ford owes us! no control over steering, the power steering assist system is known to have failed and dangerous and should be recalled!

- Cummimng, GA, USA