The contact owns a 2012 Ford Fusion. The contact stated that the service power steering and service advance trac messages were displayed on the instrument panel at startup. The contact stated that the steering wheel was difficult to turn in either direction. The cause of the failure was not determined. The vehicle was not included in NHTSA campaign number: 15V340000 (steering). The vehicle was not repaired. Town and country Ford located at (5041 Ford pkwy, bessemer al.) and the manufacturer were notified of the failure however, no assistance was offered. The approximate failure mileage was 164,217.

- Bessemer, AL, USA

After driving car the previous day with no issue this morning I received a power steering assist fault warning in my driveway now making car unsafe to drive. Saw that other Fusion had a recall for this issue but mine did not.

- Bowmanstown, PA, USA

Epas service power steering now light came up. Steering is very tight as if no power steering at all advantrac light also on. Felt different last couple days.

- Newnan, GA, USA

As I was turning on a highway the steering wheel locked up.. then a code came up saying advance trac steering wheel power need service now.

- Athens, GA, USA

The contact owns a 2012 Ford Fusion. The contact stated that while driving at low speeds, the power steering ceased without warning. Due to the steering loss, the contact had the vehicle towed to an independent mechanic where the vehicle was diagnosed with power steering failure. Upon investigation, the contact associated NHTSA campaign number: 15V340000 (steering) with the failure. The vehicle was not taken to a dealer. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 170,000.

- Keller, TX, USA

Yesterday 2/15/2020 out of no where the (service power steering now, and the advance trac light came on under normal driving conditions doing 55mph on a curvy road. The problem is common and very unsafe for drivers. Not to mention extremely expensive to fix. Now why is it that only some of the cars are covered in the recall when all Ford with the newly designed electronic steering are affected by the failure of this system!

- Silver Lake, MN, USA

The service advancetrac and service power steering came on. This happened 3 previous times and this is the 4th time. Every time I took it to the dealer. Every time I paid for something but they never truly fixed this. They have reset the error twice and made me buy new tires before resetting the error claiming worn tires were the root cause. Now happening again with new tires. This creates a dangerous circumstance when power steering suddenly goes out.

- Shelby Twp, MI, USA

The contact owns a 2012 Ford Fusion. While stopped at an intersection, making a left turn the steering power steering assist warning light illuminated which caused the steering to cease. The contact was able to drive the vehicle in manual steering mode to his father's residence. Bickford Ford 3100 bickford ave, snohomish, wa 98290 (425)334-4045 was contacted by phone and informed of the failure. The contact was informed that the VIN was not subjected to a recall. The manufacturer was not contacted or informed of the failure. The approximate failure mileage was 160,000. The VIN was not available.

- Lake Stevens, WA, USA

While driving my vehicle the power assist system gave out making it hard for me to turn my steering wheel a message appeared power steering assist fault I took my vehicle to Ford dealership on Friday February 07-2020 was told Ford denied request because it was beyond time for a subsequent failure

- Wichita, KS, USA

Steering wheel is hard to steer and a message keeps coming up on the dash saying 'service track'

- San Antonio, TX, USA

Started my car at work Friday, Feb 7th and after a few seconds of sitting there in the parking lot, a message popped up on my dash saying "power steering assist fault". my steering wheel wouldn't move. Shut my car off. Waited a minute. Started it back up. Waited another minute and no message. Haven't seen it since but also know there has been recalls on Fusion for this. Unsure if mine falls into this recall. Called Ford dealership here and they couldn't tell me for sure whether there was a recall on my exact vehicle. Told me to wait it out to see if message comes back again. Told me to bring it in if message returns or starts having problems. Would really like to know if my vehicle falls under this recall or not as I really do not want to wait it out and find out the hard way.

- Norfolk, NE, USA

Steering gear failure caused power steering to fail, diagnostic code P07ae-09. Code above associated with recall - steering control module, steering gear replacement for certain 2011-2012 Fusion models. The issue: Mechanical failure associated with parts themselves, not with assembly of vehicle. My vehicle's steering gear is covered under a recall but because my vehicle was assembled at a different plant than other covered vehicles of the same model/year, Ford will not cover the cost of the repair. My vehicle should be included in this coverage.

- Hurst, TX, USA

I had a flat tire and took my car in to replace my 2 front tires and drove off and it and I got a power steering failure and advancetrac failure.

- Macon, GA, USA

I was driving home on 01/28/2020 when the service power steering light came on. I was driving at around 35 mph, and did run over some sand that was on the road that made the car slip somewhat, but not much. And the power steering went out. I was driving at the time, but did get home safely. The service station I went to the next morning told me that there was a recall out for the power steering issue, but it seems my car is not included. Why is that if this is a known issue with the Ford Fusion? I have not yet been able to have this repaired as I do not have $1800 to $2000 to spend on this repair at the moment.

- Cherokee Village, AR, USA

Power steering went out. Received messages on my instrument cluster telling me that my power steering needs to be serviced. I was driving about 30-40 mph. After researching the issue, it appears there was a recall issued in 2015, 15S18. However my car missed the build date by 12 days. I was told my Ford my car was built on March 12th and the recall only covered up to Feb 28th. I'm having the exact same issue that the recall states however my car isn't cover as it was built 12 days after the build date. This recall needs to be investigated and the dates extended as I'm also having this issue.

- Evansville, IN, USA

The contact owns a 2012 Ford Fusion. The contact stated that the vehicle had been placed under recall NHTSA campaign number: 15V340000 (steering). The contact took the vehicle to dewey Ford located at 3055 SE Delaware ave, ankeny, ia 50021 where he had the vehicle serviced. The contact stated that while his wife was driving at 35 mph, the power steering ceased without warning. The please service power steering light had illuminated after the failure occurred; the contact's wife was able to drive the vehicle home. The contact took the vehicle back to the same dealer where they diagnosed the vehicle with a defective power steering rack. The manufacturer had been notified and informed the contact that there were no recalls on the vehicle. The vehicle had not been repaired and remained in the possession of the dealer. The failure mileage was 132,000.

- Ankeny, IA, USA

I brought this unit at an auction, but the wheel continues to look on me.... now several lights are on including check engine.

- Dallas, TX, USA

The contact owns a 2012 Ford Fusion. The contact stated while driving at approximately 40 mph, the vehicle power steering warning light illuminated. The vehicle was parked however, while attempting to restart the vehicle the following day the power steering failure was experienced. The vehicle was taken to an independent mechanic where the contact was informed that the power steering needed to be replaced however, the failure recurred. A dealer was not contacted. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 115,000.

- South Bradenton, FL, USA

Power steering assist fault

- Hixson, TN, USA

I turned on my car and got a power steering assist fault. Turning the car off and back on doesn't not clear the fault. I have no power steering in my 2012 Ford Fusion.

- Clarksville, TN, USA