10.0

really awful
Crashes / Fires:
44 / 2
Injuries / Deaths:
13 / 1
Average Mileage:
71,102 miles

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« Read the previous 20 complaints

problem #495

Jan 012017

Fusion

  • miles
"takata recall" and vehicle speed limit possible steering problem.

- Dallas, TX, USA

problem #494

Nov 022015

Fusion

  • miles
Takata recall. The contact owns a 2012 Ford Fusion. The contact was experiencing issues with the steering column in the vehicle. The dealer inspected and repaired the vehicle, but provided no written diagnosis to verify what was repaired. In addition, the traction control and eps warning indicators randomly flashed. As a result, the power steering and traction control failed randomly. The VIN was not included in NHTSA campaign number: 15V340000 (steering). In addition, the TPMS warning indicator illuminated several times. The manufacturer was notified of the failures. The dealer made no mention of NHTSA campaign number: 17V024000 (air bags). The contact was to check with the manufacturer to determine when the recall repair would be performed. The failure mileage was not available. VIN tool confirms parts not available.

- Stockton, CA, USA

problem #493

Mar 052017

Fusion

  • 85,000 miles
The contact owns a 2012 Ford Fusion. While driving 60 mph, the power steering failed without warning and the steering became difficult to operate. The dealer diagnosed that the steering gear needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 15V340000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 85,000.

- Fremont, OH, USA

problem #492

Mar 112017

Fusion

  • 48,000 miles
Steering: Electric power assist system is out and power steering is not functioning

- Seffner, FL, USA

problem #491

Mar 042017

Fusion

  • 75,000 miles
Power steering failed *while driving* vehicle on a city street in high traffic area. According to Ford service, this was partially due to the recalled sensor for power steering (action 15N01). However, there was also physical steering gear binding. There are numerous similar complaints with similar remedy (about $2,000 to replace entirely). The physical issue has not been included in the Ford recall (fsa title: Epas steering efforts), but is happening with sufficient frequency to other vehicles to conclude that this poses a credible safety risk.

- Alexandria, VA, USA

problem #490

Mar 012017

Fusion

  • 50,000 miles
While driving on a highway, the tcs indicator light came on and lost power steering. The following messages also came on - "service power steering now" and "service advancetrac"

- Rochester, NY, USA

problem #489

Jan 122017

Fusion

  • 98,000 miles
Takata recall. While driving down a city street I lost my power steering. I took the car to my local Ford dealer and I was told my power steering assist had failed but my VIN wasn't one of the recalls. My car has been sitting in my driveway ever since it happened. It is not drivable.

- Foss, OK, USA

problem #488

Mar 012017

Fusion

  • 73,000 miles
Vehicle was stationary and the electronic power steering failed.

- Fulshear, TX, USA

problem #487

Aug 012016

Fusion

  • miles
2012 Ford Fusion. Consumer writes in regards to power steering failure while driving down the street.

- Woodridge, IL, USA

problem #486

Feb 142017

Fusion

  • 93,000 miles
I can't steer my car. Message saying "power steering assist fail" appears on the dash extremely hard to turn my car.

- Florissant, MO, USA

problem #485

Feb 172017

Fusion

  • 12,929 miles
Driving 70 mph on freeway and power steering failure light went on and immediately lost power steering. Was extremely difficult to drive the car but was able to get the car off the freeway with no one being injured. Called Ford and was told our 2012 Ford Fusion sel was not covered under the recall the for this known defect. Was told it was not a safety issue because it was not included in the recall!!!

- Eagan, MN, USA

problem #484

Feb 062017

Fusion

  • 125,000 miles
Loss of power steering assist. Not all the time door latch will not open from the inside

- Waxhaw, NC, USA

problem #483

Aug 182015

Fusion 4-cyl

  • 72,000 miles
Vehicle has electronic power steering and not hydraulic. We have had several occasions when traveling down the highway where the power steering cut off and it is virtually un-steerable at all. Fortunately this occurred at low speed when we were able to barely muscle the car off the side of the highway. It seems that it responds to having the engine turned off and restarting it and returns to normal. I live in fear that we could be in the middle lane of a 3 lane major highway and unable to control our vehicle with 18 wheelers on all sides. We would have to stop the engine and restart to regain steering. We brought this to the attention of the dealer and was told it would cost thousands of dollars to repair. We chose to risk our lives and not fix it. Fortunately this has only happened a few times. I have seen internet reports of this being a known problem.

- The Villages, FL, USA

problem #482

Jan 162017

Fusion 4-cyl

  • 93,300 miles
My power steering went out as I was driving to work, I went to see if there were recalls and called the dealer ship where I purchased my car and they said no recall, even though I found on your sight a recall for (recall # 15V340000) and they said that is all depending on where your car was manufactured. Boy I am completely dumb founded. Please help! car mileage is only 93300.

- White Bear Lake, MN, USA

problem #481

Jan 052016

Fusion

  • 63,000 miles
I was in motion going about 30 mph and my power steering just stopped working. Will not turn back on. Says service advance trac and service power steeering now on message center. Called Ford and they did not honor recall issued for this problem because my car was built on July 28 2012 at the hermosillo plant and the recall was only issued through Feb 28 2012 from hermosillo plant. Same plant ! same car ! I've had no issues with my car until this. Please extend recall dates !

- Spring Valley, CA, USA

problem #480

Jan 052017

Fusion 4-cyl

  • 72,000 miles
Driving on city street, warning light came on that said the electronic power steering assist was not working. Making turning the vehicle very difficult and unsafe. Car has 72,000 miles on it. Dealer said there was a recall (15S18) for this very problem but that my Fusion was not part of it. (recall covers cars built between Sep 7, 2010 and Feb 28, 2012) Ford obviously did not fix the problem on these later assembled cars (mine was built May 25, 2012), as this problem continues to happen. Again the dealer wants $2300 to repair.

- Champlin, MN, USA

problem #479

Jan 072017

Fusion

  • 89,000 miles
Was coming home from work when my steering wheel lock up well at least felt that way just was really hard to steer. I ended up hitting a pole due to the fact that I couldn't really control my car. Also I was never notified about this recall at all and could've probably prevented this incident if I was notified about this recall. Now I have no vehicle to drive so now I'm stuck trying to figure out how I'm going to get my daughter to her appointments and how I'm going to go to work and make money to pay bills due to the fact that my car is now sitting on the garage sitting there

- Bagdad, AZ, USA

problem #478

Jan 062017

Fusion

  • miles
The electric power steering assist system intermittently shuts down. First, while driving, a series of sensor lights come on. After this, if the engine is shut of and then back on, there it a total loss of power steering. This problem appears to be similar to that in NHTSA campaign number: 15V340000. This happened twice and completely shut down

- Houston, TX, USA

problem #477

Dec 032016

Fusion

  • 48,000 miles
Unexpectedly lost power steering while driving the car on a city street...noticed when turning the car

- Plano, TX, USA

problem #476

Dec 312016

Fusion 4-cyl

  • 115,000 miles
I was driving on the 15 N at about 70 mph. The steering wheel veered to the left and locked. At this time, the power steering was lost. Took it to the dealer and he said that the rack and pinion was no responding to any input and needed to be replaced.

- Victorville, CA, USA

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