The contact owns a 2012 Ford Fusion. While driving approximately 50 mph, the power steering warning light illuminated. Shortly afterwards, the power steering failed. The contact parked the vehicle and examined the power steering fluid, which was still present in the vehicle. The contact took the vehicle to the dealer where it was diagnosed that the power steering failed and the power steering system needed to be replaced. The vehicle was not repaired. The manufacturer stated that the repair was no longer covered under the warranty. The VIN was unknown. The approximate failure mileage was 180,000.

- Cape May Court House, NJ, USA

The contact owns a 2012 Ford Fusion. While turning in a parking area, the power steering failed and the steering wheel was extremely tight. The contact had to apply force to the steering wheel to get it to turn. The contact restarted the vehicle and the condition continued. The VIN was not included in NHTSA campaign number: 15V340000 (steering). The vehicle was to be taken to an authorized dealer for further inspection. The manufacturer was notified of the failure. The failure mileage was not available.

- Cooper, TX, USA

The contact owns a 2012 Ford Fusion. When the contact started the vehicle, the power steering assist failure. It was difficult for the contact to steer the vehicle. The vehicle was taken to the dealer where it was diagnosed that the electrical power steering module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 12,418. Updated 05/18/16

- Haupague, NY, USA

The contact owns a 2012 Ford Fusion. While driving approximately 25 mph, the vehicle vibrated uncontrollably. The contact continued to drive and the steering ability seized. The service power steering now warning indicator illuminated. The vehicle was driven to the contact's home and then towed to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was included in NHTSA campaign number: 15V340000 (steering). The approximate failure mileage was 64,000.

- Queens, NY, USA

The contact owns a 2012 Ford Fusion. While driving approximately 5 mph, the steering column seized without warning. Moments later, the vehicle resumed normal operation. The vehicle was previously serviced under NHTSA campaign number: 15V340000 (steering); however, the remedy was insufficient and the failure recurred. The vehicle was not repaired a second time. The manufacturer was notified of the failure. The approximate failure mileage was 47,000.

- Basile, LA, USA

When starting the car, I will get a power steering assist fault warning. The power steering will not work. I turn the car off and on to try to clear the error and reset the power steering. This normally works. Sometimes it takes multiple tries to clear and function normally. I am worried that this error will occur while I am driving and cause an accident. I am also concerned that my vehicle is not included in the recall of Ford vehicles with the same issue. This issue has occurred 6 times in the past week.

- Chesapeake, VA, USA

Power steering failure, Ford ran off road at high speed

- Cypress, TX, USA

Turned my car on tonight and an alert came across my display: Power steering malfunction. My car was in park. The driver's airbag light was also on at this time.

- Peoria, AZ, USA

My name is [xxx], I have a Ford Fusion 2012, I am the owner from this car, but my brother in law is the principal ( [xxx]). im spending too much money about this car and Ford always has a excuse so that they don't want to cover the warranty. My problem always is the same ( power steering get hard and my engine flashing it needs to be check),I don't have money to resolve every two month when my car is not working. The last problem was two days ago, the same problem, they told me I had to make alignment that why my steering power steering got hard, I went to store repair ( Firestone to fix ), when I went back to Ford, they was telling different excuse about my steering power. My last problem with my car I was recording all conversation, but they didn't notice it, in this conversation is included the manager [xxx], his secretary [xxx], mechanics, telling that's why my car is not working. I recorded everything. This is the fourth time that my car has the same problem. Now I asked [xxx], why my engine is flashing ? she told, before to see what happens with my car, I had to pay $79 if I want to know about it. My car has 97000 miles, my car still has warranty. I hope you can help with my case, because I don't know what to do to fix my car. I cant drive my car now. I don't speak english so much, but my brother in law, he can speaks better. I have all documents and history showing how many times my car had problems and I also I had the audios the last conversation with them!. I bought my car here : [xxx] [xxx] telefono : [xxx] email : [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Yorba Linda, CA, USA

"Ford recall" my Ford fushion steering switched to automatic without warning. This caused my vehicle to be difficult at time almost impossible to steer. My vehicle was fine when I parked it after work one evening, when I left to go to work the next day I couldn't steer it. When I took it back to the Ford dealership they confirmed that it was indeed the same issue mentioned in the recall.

- Forest City, NC, USA

Turned my car on and an alert came across the screen of my dash. Power steering malfunction. The driver's airbag light was also on at this time.

- Peoria, AZ, USA

The contact owns a 2012 Ford Fusion. The contact stated that while attempting to turn left or right at 30 mph, an abnormal noise was heard coming from the steering column without warning. The vehicle was taken to a dealer where it was diagnosed that the power steering control module had failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 15V340000 (steering). The manufacturer was notified of the failure. The failure mileage was 78,000.

- Westminster, CO, USA

The contact owns a 2012 Ford Fusion. While driving approximately 40 mph, the power steering assist warning light suddenly illuminated and the steering wheel became very difficult to turn. The vehicle was taken to the dealer where it was diagnosed that the power steering assist was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 67,000.

- Hastings, MI, USA

I was in motion on 83-S driving 55mph. All at once, all of the dashboard lights illuminated and I was unable to steer my car like I am able to normally. As a result, I crashed into the cement barrier on the side of the highway. Due to this crash my car has been declared a total loss.

- Baltimore, MD, USA

Power steering assist went out and blew fuse #42 upon ignition start up. Also activated warning lights service advancetrac. ABS, traction control and brake lights constantly on. Same problems under NHTSA campaign # 15V340000 recall, but when I took to dealership they said my VIN missed by one month. It will cost $2000 to repair. Looked on internet and may same complaints with same VIN # sequence. Mileage was around 60,000. Also called Ford to complain cas-8612152. New fuse and system reset only solves problem for small amount of time. Second time, I was stationary at a stop sign. Thankful that I wasn't driving at the time. Parked the vehicle in garage at that time.

- Centerville, MN, USA

The contact owns a 2012 Ford Fusion. The contact stated that while driving approximately at 68 mph, the power steering failed without warning. The vehicle was restarted and the vehicle resumed to normal. The contact mentioned that the service power steering and the service advance trac warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 85,550. The VIN was not available.

- Tampa, FL, USA

The contact owns a 2012 Ford Fusion. The contact stated that the power steering failed and caused the steering wheel to become extremely tight. The contact had to apply force to the steering wheel and the service power steering now warning light flashed. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign number: 15V340000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 62,000.

- Henderson, NC, USA

The contact owns a 2012 Ford Fusion. While driving 70 mph, the service power steering and service advanced trac warning lights illuminated, and the power steering seized. The vehicle was taken to the dealer to be diagnosed and repaired. The vehicle was repaired under NHTSA campaign number: 15V340000 (steering); however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 92,177.

- Oklahoma City, OK, USA

Turning the steering wheel makes a loud grating noise whether the car is sitting still or in motion. We took the car to the dealer for the problem. After checking the car, the mechanic said the rack and pinion is defective. When we contacted the Ford Motor Company in September 2015, I explained the problem and inquired about a recall. The man said some 2012 Fusion had been recalled for the steering, but this VIN was not. The warranty ended in August 2015, the problem appeared the first week of September 2015.

- New Marshfield, OH, USA

Pulling out of driveway...noticed the steering was not feeling right. Turn left, turn right both way is a heavy "clicking" feel. Took to Ford Fusion 2012 to dealer, they said the steering gearbox was bad.....they are waiting to fix it if extended warranty pays for it. This should be a Ford recall, fixed for free. It is clearly a defect in the product. My Fusion doesn't even have 20K miles on it yet.

- North Richland Hills, TX, USA